Hôtels à Puerto Morelos

"Beach was awful from seaweed. The service crews were awesome and especially Ernesto the pool bar attendant."

"The property was very nice but the staff is what makes it excellent. It started on our arrival which was very early in the morning. Check in wasnt til 3pm but we were provided a room shortly after our arrival and the excellent service continued throughout by the cleaning staff, hostesses at restaurants, waiters, bartenders and everyone we came in contact with. We booked massages at the spa and the staff there was a delight. Can say enough about the service and the pleasantness in which it is provided. There was a female employee that worked all day clearing the seaweed from the beach and she also greeted us with a smile and hello 😊"

"This is truly a great resort, the best jet tub I’ve ever used in a hotel resort, I missed my massage appointment and the strength of the jets more than made up for it after a long day’s swim. Their beach is excellent- soft sand, swimmable, maintained, great pool bar. The rooms are amazing and they give you so many little gifts- truly a luxurious experience at a third of the cost of what you’d pay in the hotel district 20 min away in Cancun, where the beaches in some of the resorts are unswimmable and the food so-so… bit not at the Grand Riviera everything I ate was delicious, even the room service. Check in was easy, great private airport pickup and the layout of the suites really prevent sound pollution and enhance your privacy. They thought of everything, from bath salts to welcome drinks in the lobby and in the room, with fresh fruits. Even their themed optional dinners looked amazing, the grill was excellent and they don’t over-size portions but focus on the quality of what they’re serving. Every detail for a good stay was thought out for your best experience. Excellent pools with optional water aerobics classes. The beds are sooo comfortable. I wish I had some feedback for improvement but I really don’t this is a hidden gem for solo or family travelers. I’ve stayed at Nizuc in Cancun which was great but crazy expensive and not as good- I’m definitely coming back here in the future and avoiding the madness of Cancun- I was pampered in every way by everyone- thank you!"

"Awesome and beautiful place 😍 "

"Loved the resort, and the very friendly staff. "

"It was pretty amazing! The staff was super nice and amicable. The place was super clean. I would recommend bringing cash in change so you can tip, most of these servers and help make money by tips only so please be kind. "

"Beautiful and well maintained. A bit fancy if you’re going to party, but perfect for calmer visitors. Great food and staff."

"Food was amazing! My mini fridge was broken! "

"It was beautiful, the service, food and the room was perfect. I would plan my wedding there. "