« ⭐️⭐️⭐️⭐️⭐️ Beyond Exceptional – A True One-of-a-Kind Experience
SOTA Conceptuel Human Space didn’t just meet expectations, it far exceeded them. The glass houses are beautifully crafted, thoughtfully designed, and blend seamlessly into nature. Waking up surrounded by jungle and light felt surreal.
The “pool” experience being cenotes was unlike anything we’ve ever experienced, you truly become one with nature. The privacy here is unmatched; despite other guests being on the property, we rarely...
« ⭐️⭐️⭐️⭐️⭐️ Beyond Exceptional – A True One-of-a-Kind Experience
SOTA Conceptuel Human Space didn’t just meet expectations, it far exceeded them. The glass houses are beautifully crafted, thoughtfully designed, and blend seamlessly into nature. Waking up surrounded by jungle and light felt surreal.
The “pool” experience being cenotes was unlike anything we’ve ever experienced, you truly become one with nature. The privacy here is unmatched; despite other guests being on the property, we rarely...
« Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the...
« Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the...
« We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing.
The food was...
« We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing.
The food was...
« Es un lugar mágico, dormir bajo la luz de las estrellas y el sonido nocturno de la selva es algo difícil de describir, lo mejor es vivirlo.
La atención por parte del personal es excelente. »
« Es un lugar mágico, dormir bajo la luz de las estrellas y el sonido nocturno de la selva es algo difícil de describir, lo mejor es vivirlo.
La atención por parte del personal es excelente. »
« Great room by the sea. Great hospitality.
A little remote from Puerto Morelos. Unfortunately we arrived late and everything was closed nor could we order anything to the hotel. I would suggest renting a car for easy accessibility. »
« Great room by the sea. Great hospitality.
A little remote from Puerto Morelos. Unfortunately we arrived late and everything was closed nor could we order anything to the hotel. I would suggest renting a car for easy accessibility. »
« Nuit fantastique avant de quitter le pays, dépassement au milieux de la jungle du Mexique (mais tres accessible avec la voiture de location). Même si nous avons eu un orage dans la nuit le contexte etait extraordinaire.
Tout nous a plu, l'accueil, la chambre, la literie, la piscine privée, la cénote, la piscine de l'hôtel, le personnel, le petit dejeuner extraordinaire. »
« Nuit fantastique avant de quitter le pays, dépassement au milieux de la jungle du Mexique (mais tres accessible avec la voiture de location). Même si nous avons eu un orage dans la nuit le contexte etait extraordinaire.
Tout nous a plu, l'accueil, la chambre, la literie, la piscine privée, la cénote, la piscine de l'hôtel, le personnel, le petit dejeuner extraordinaire. »
« C'etait pas mentionné que c'est un self check in, nous sommes arrivé à 6pm aucune administration, la clé etait dans une boîte verrouillée auquel nous avions reçu aucune information ni code pour avoir accès à la clé. Heureusement un touriste résident au même endroit nous est venu en aide.
Une fois à l'intérieur on a remarqué que c'était une salle de bain peu entretenu et commune.
Point positif la chambre était propre et l'emplacement de l'hôtel était dans le centre de Puerto Morelos. »
« C'etait pas mentionné que c'est un self check in, nous sommes arrivé à 6pm aucune administration, la clé etait dans une boîte verrouillée auquel nous avions reçu aucune information ni code pour avoir accès à la clé. Heureusement un touriste résident au même endroit nous est venu en aide.
Une fois à l'intérieur on a remarqué que c'était une salle de bain peu entretenu et commune.
Point positif la chambre était propre et l'emplacement de l'hôtel était dans le centre de Puerto Morelos. »
« Tout était impeccable, surtout le service et la propreté !!! Une expérience familiale a ne pas oublier 😍😍, merci a tout l'équipe et au personnels tres accueillants »
« Tout était impeccable, surtout le service et la propreté !!! Une expérience familiale a ne pas oublier 😍😍, merci a tout l'équipe et au personnels tres accueillants »
« Nous étions du côté tranquille de l’hôtel (Secrets) et c’était parfait pour nous.
Les employés sont vraiment exceptionnels et nous avons particulièrement adoré Luis aux activités et Luis au bar du Prefered Club.
On a eu un petit soucis avec l’application les 2 premiers jours, mais ça c’est bien réglé par la suite et ils ont nous ont même offert une compensation pour le désagrément.
Nous avons également droit à 1h de spa par séjour, mais le plus agréable c’est que ça se termine par un petit...
« Nous étions du côté tranquille de l’hôtel (Secrets) et c’était parfait pour nous.
Les employés sont vraiment exceptionnels et nous avons particulièrement adoré Luis aux activités et Luis au bar du Prefered Club.
On a eu un petit soucis avec l’application les 2 premiers jours, mais ça c’est bien réglé par la suite et ils ont nous ont même offert une compensation pour le désagrément.
Nous avons également droit à 1h de spa par séjour, mais le plus agréable c’est que ça se termine par un petit...
« We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...
« We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...
« The front desk staff is very unfriendly when you tell them there is no beach and the room is dirty. I found hair in the bathroom on the first day of my arrival, and there was no reaction even from their manager. They are used to these complaints. The hotel's images are not realistic; the beach has been closed for a long time, and if you get close, there are mosquitoes that bite. For breakfast and the restaurants, you have to wait a long time to get in, and even the orders take over 2 hours to be...
« The front desk staff is very unfriendly when you tell them there is no beach and the room is dirty. I found hair in the bathroom on the first day of my arrival, and there was no reaction even from their manager. They are used to these complaints. The hotel's images are not realistic; the beach has been closed for a long time, and if you get close, there are mosquitoes that bite. For breakfast and the restaurants, you have to wait a long time to get in, and even the orders take over 2 hours to be...