10/10 Excellent
Matthew
Voyage en couple
23 nov. 2025
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our trip to the Riu Palace Kukulkan was amazing. My wife and I stayed for six nights. Here is how we felt about everything:
The room- we had a jr. suite ocean view. The view wasn’t the best as we were on the first floor for rooms and the roof of the lobby obstructed some of our view. We upgraded to elite club halfway through our trip and the 3rd floor ocean view was amazing. The rooms themselves were spotless, modern, and had the most amazing shower. Housekeeping was always very timely and responsive to any needs that arose.
The food: The food was great! The elite club restaurant, steakhouse, and Asian were our favorites. We ate at the breakfast buffet every morning. There were many options and food was always fresh.
Pools/Beach: There were 4 pools: one had a quite vibe, the next was an activities pool, the next had the swim up bar, and the final one was for elite club guests, and was pretty quiet. The beach was pristine and weather conditions permitting, great for swimming as well.
Service: the staff is amazing! Rubi made sure we had a constant supply of snacks and drinks when we were at Daiquiri bar. Staff interactions were always wonderful and they went out of their way to be helpful.
Activities: their evening programming was very good. They also have parties free of charge that you can attend at the nearby Riu Caribe. As far as programming at kukuklan, my wife and I enjoyed the silent disco, and the live singers on different nights were good as well.
Matthew
Séjour de 6 nuits en novembre 2025
