I stayed in the Deluxe Ocean View room, and the view was very nice. The views around the hotel and the location overall were beautiful, & I really liked the hotel’s concept. I enjoyed walking around the property & taking part in the activities & events, like the family-friendly karaoke at the bar area. The staff members were all very friendly & offered to help when I mentioned the room wasn’t very clean. I also appreciated the security guards on the bridge, which made me feel a little safer.
I feel bad mentioning the issues because everyone was so nice, & it’s not the staff’s fault. The bathroom was really small and stuffy, and it didn’t have a real door, just a shower-style door that didn’t lock. There were also a few cosmetic issues in the room.
The breakfast buffet was okay, but I really liked the made-to-order omelet station & the toppings they offered for the ready-made pancakes & French toast. The Chevichera restaurant was pretty good, it wasn’t included, but it was very affordable. There were also 2 other restaurants that required reservations for dinner, & both were really nice with good food. The lunch & dinner buffets were just okay, but the desserts were really good.
I’d also like to mention staff members Rich, Kimberly, and Gerry (or Jerry, I forgot the spelling), who were all very helpful and welcoming. There was also a lady who helped check me in and a security guard whose names I didn’t catch, but they were both wonderful as well.
I think I would return.
