L'hébergement Grand Sirenis Riviera Maya Resort & Spa - All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 3 piscines extérieures et une piscine pour enfants.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, seuls les animaux d'assistance sont acceptés au sein de l'hébergement.

À combien s'élèvent les frais de parking à l'hébergement Grand Sirenis Riviera Maya Resort & Spa - All Inclusive ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Grand Sirenis Riviera Maya Resort & Spa - All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : à tout moment.

Quelle est l'heure de départ de l'hébergement Grand Sirenis Riviera Maya Resort & Spa - All Inclusive ?

Le départ a lieu à 12 h 00. Un service de départ tardif est proposé pour un montant de 15 USD.

L'hébergement Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. Cet hébergement vous offre la possibilité de vous essayer à quelques activités sympas comme le snorkeling, le kayak, le vélo et bien plus encore.

Où se situe l'hébergement ?

Cet hébergement de Akumal profite d'une implantation en bord de plage, à 4,5 km de Plage d'Akumal et à moins de 10 km de Plage de Xpu Há et Cenote Azul. Également à 15 km de distance : Half Moon Bay et Lagon Yal-ku.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Avis, Prix & Photos 2025

2/10 Horrible

Sylvain

Voyage en famille

27 avr. 2025

Les points forts : Propreté

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

We had numerous issues Security i had a live scorpion that climb my arm while reaching for my clothes on a shelf The staff ride their golf cart around the property really fast and twice my wife and i had to go on the grass while the golf cart drive without slowing down on the path The documentation mention elevator but ours was not working and our room was on the third floor On the first day they had to ask everyone to come out of the pool because someone pooped in it We waited 30 minutes for a shuttle but it never came and the property is quite large On the positive side room were clean other then critters like scorpions The food in the was pretty good And the options on the buffet were quite interesting And the staff other then the one driving the golf cart were all very nice and friendly Special mention to the barman in the bar the black sheep that went above and beyond to put our playoff NHL temp on the big screen

The scorpion that climbed on my arm in my room

Séjour de 7 nuits en avril 2025

10/10 Excellent

Alana

Voyage en groupe, Voyage en couple

9 nov. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Room size was great. And was spotless.

Séjour de 7 nuits en novembre 2025

8/10 Bien

Monireh

Voyage en famille

9 nov. 2025

Les points forts : Services et équipements et infrastructures et conditions de l’hébergement

Everything was great but they didn’t change our sheets and blankets sheet !

Séjour de 5 nuits en novembre 2025

10/10 Excellent

Kyle

7 nov. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Amazing resort amazing staff highly recommended will definitely visit again

Séjour de 7 nuits en octobre 2025

6/10 Satisfaisant

Amanda

Voyage en groupe, Voyage en couple

5 nov. 2025

Les points forts : Personnel et service et équipements

Positives: The restaurants were beautiful and food options were plentiful and always fresh. Several of the wait staff, bartenders, and housekeepers were hardworking and professional. General resort grounds and pool areas were clean + upkept. Negatives: Check-in took a long time w/limited acknowledgement re: room accommodations. Immediately after checking in, an employee tried to sell us a timeshare. We stated we were "hot + tired only wanting to get to our luggage + rooms" however a 2nd attempt was made to sell us a timeshare which we again declined. Check-out was also a poor experience since the elevators were broken, no shuttle service was available + our Building Concierge pretended not to speak English as we asked for assistance. It should be noted this is the same Building Concierge who attempted to sell us a Timeshare mid-way through our vacation and refused a 3rd time. Overall: We would happily return now knowing what to expect from Check-In + the Building Concierge point of contacts. We didn't let these situations deter us from enjoying our vacation. The resort is beautiful, vibrant and we made a lot of great memories!

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Theresa Lyn

Voyage en couple

5 nov. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We stayed October 27- November 4, 2025. The Grand Sirenis did excellent work engaging guest interest in property amenities, and provided very attentive dining services; well-staffed at every bar, lounge, and restaurant. The property was well-managed and clearly prioritized cleanliness, maintenance, groundskeeping, and guest comfort (loose pavers are an issue, though). Our junior suite, king bed, was situated in the Luum (17) block. Our room was clean and fresh. Our mini bar was stocked with our preferences after a simple request. Frankly, all staff interactions were very pleasant. The ala carte restaurants were inconsistent on presentation and quality of food served, but with a wildly divergent menu between 10 overall dining options, we were able to work around any issues and pivot to the buffet afterwards, if needed! We give high marks to Pueblito Lindo (Mexican) and Bazaar (Mediterranean). The resort features “show cooking” in most restaurants and the buffets so you will come away with smell in your clothes and hair. Febreeze and dry shampoo would be on my packing list. We would go back to the lush resort, so full of greenery, nice pools, and friendly staff. Clearly also a family destination, we were a couple just seeking relaxation and time to reconnect. For us, it was glorious. The resort is about 1hr 45 minutes southbound from the Cancun airport. Highly recommend prebooking transfers, the taxis are regulated pricing and it was ridiculous.

Séjour de 8 nuits en octobre 2025

10/10 Excellent

Johanna

Voyage en famille avec de jeunes enfants, Voyage en famille

2 nov. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Sehr zuvorkommenden Personal, leckeres Essen, alles sehr sauber auch der Strand. Wir kommen definitiv wieder !!!

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Joanne Louise

Voyage en famille, Voyage en groupe

1 nov. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Everything was great! Grounds, room, staff, food, drinks, activities. Adan was our Concierge and was exceptional and attentive

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Laura

30 oct. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Guest services were amazing! Adan took care of us after we experienced some harassment from the concierge desk in bldg 10. We put a maintenance order in 2 days in a row. Nothing was done until we went to the main lobby and explained what was going on. We didn’t get our restaurants we booked. Concierge is a joke, they only care about trying to convince non members to attend a breakfast and meeting to “join the club” AKA timeshare. We are thankful Adan understood us and our concerns.

Séjour de 9 nuits en octobre 2025

2/10 Horrible

Sandra

29 oct. 2025

It was so rundown, not at all like how it was described on here and on YouTube we were misled. We had a baby with us when we got stranded we couldn’t go to any other resort reserve in person. Their service was really bad. They didn’t really care about us. They didn’t wanna offer a refund on this spot and gave us hell on earth. The hotel was so big in the middle of the jungle we cannot walk outside. I didn’t see any of the restaurants on the resorts. They were like in weird spots or from their rooms the rooms look like condos apartments run down. I will never go to Riviera Maya again if you really wanna go to Cancun Mexico, go to action Cancun do not go to Riviera Maya or other other areas.

Séjour de 6 nuits en octobre 2025

10/10 Excellent

Taylor

Voyage en famille

29 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Had a fabulous time here. The staff really makes this resort. Issac and Karen and concierge were fantastic and Claudia with the wedding services was amazing. Food was good, mixoligy bar was awesome! The activities were fun, overall an amazing experience!

Séjour de 6 nuits en octobre 2025

6/10 Satisfaisant

Carlos E, Clifton

Voyage en famille

26 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Séjour de 8 nuits en octobre 2025

6/10 Satisfaisant

Carlos E., Clifton

Voyage en famille

26 oct. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

My opinion that place can not be 5 start should be 4

Séjour de 3 nuits en octobre 2025

8/10 Bien

Andres Rafael Castro, Henderson

Voyage en famille, Voyage en groupe, Voyage en couple

20 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Great staff, wish they played more Latin music and kept the waters stocked in the room but other than that had a blast.

Séjour de 6 nuits en octobre 2025

10/10 Excellent

Kerstin, Prospect Heights

Voyage en couple

19 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Great Hotel - Great Service- Very Clean Hote- Good assortment of breakfast - Fresh - Room Very Clean - The Staff was Amazing - very warm and friendly - Beautiful resort with many options

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Lizett

Voyage en famille avec de jeunes enfants, Voyage en famille

18 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

I loved my stay at serinis !!! Definitely worth it go once and will definitely go again! Juan from guest service was nice and made my days at the resort easier!

Séjour de 4 nuits en octobre 2025

10/10 Excellent

Minh

Voyage en couple

17 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Great features : beautiful pools, lazy river, coffee shops, good food, friendly stafff.

Séjour de 10 nuits en octobre 2025

10/10 Excellent

Joseph Robert

Voyage en famille, Voyage en groupe, Voyage en couple

12 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Edgar manager on duty was absolutely the best. He made sure our family was very comfortable and happy. He never disappoints thats the reason why we continue to come back and we make sure to tell our friends and family about this resort. Diana supervisor at the front desk made our check in very smooth. Walking into the resort after a long flight its always a pleasure to receive a warm welcome and thats what she and her staff jesus, Fernando, and i can not forget Erik Medina from guest services. He was amazing, always very attentive to our needs. David Baak from the buffet is the most caring and sweet young man we always look forward to seeing him. Cecilio from the sports center was amazing. He took us out on a bike tour around the property which was fun and informative after we did archery with him which was so much fun. Honestly there was no need to leave the resort. Leydi and lucia the two young ladies from the pool area including the rest of the pool staff were great. Bartenders at both pools were very hands on and friendly. Gigi,Eric and of course Bacon were absolutely the best. From volleyball ,exercise and playing bingo on raining days in the lobby they made sure we were never bored. The whole staff at this amazing resort from house keeping to concierge were amazing. My family and friends will definitely be back.

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Joseph Michael

12 oct. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

The room was amazing, clean and stocked with coffee ,beer and water soda cant wait to go back

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Chris I

11 oct. 2025

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Shaquille

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple

11 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Had fun with my fiancé and 2-year-old. Enjoyed my stay. Many shows and all kinds of great drinks and activities to do. Also a lot of food options.

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Korbin

Voyage en couple

10 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Very good food and friendly staff always making sure you are getting what you need for a nice vacation

Séjour de 5 nuits en octobre 2025

10/10 Excellent

Marc

Voyage en couple

10 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Amazing resort, 10/10! It was so great that we extended our stay. The food and drinks were wonderful, room was nice, and how can you have a bad day in a lazy river? Juan with guest services made the trip, he was extremely attentive and booked all our dinner reservations for us. He checked in with us daily and was always there to answer our questions. We will be back!

Séjour de 5 nuits en octobre 2025

10/10 Excellent

Kaitlyn

Voyage en couple

5 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

This was my boyfriend and I’s first time in Mexico and we couldn’t recommend Grand Sirenis enough. Our room (ocean view) and the resort, were always clean. The spa was lovely (we actually got a free 1hr hydrotherapy session from booking with Expedia, which was so relaxing) and, the food and restaurants were great (our favourites were Pueblito Lindo, Butchers and Oishii Teppanyaki). The staff were extremely welcoming, kind, informative and helpful. They were always checking in on us about our room, how our stay was and if we’ve booked any restaurants or have done any excursions. A few main people we would like to give a special shout out to is Edgar, Erik, Omar and our waiter from The Park buffet, Marcelino. We wanted to thank them and all the staff for making our experience so incredibly special and memorable. We hope to be back in the future!

Séjour de 7 nuits en septembre 2025

10/10 Excellent

Marco

Voyage en famille

3 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

My family absolutely adored the staff and service. Everyone was super attentive to our needs. Daggo and Eric Medina always gave us options and recommendations to the different services. Helped with our reservations and checked up on us. Thank you.

Séjour de 4 nuits en septembre 2025

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Choisissez des dates pour voir les prix

Galerie photos de l’hébergement Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Avis voyageurs

Équipements populaires

Options de chambre

Vérifiez la disponibilité pour ces dates.

Afficher toutes les photos pour ce type de chambre : Deluxe Junior Suite

Deluxe Junior Suite

Points forts

Afficher toutes les photos pour ce type de chambre : Suite Deluxe

Suite Deluxe

Points forts

Afficher toutes les photos pour ce type de chambre : Deluxe Junior Suite Single

Deluxe Junior Suite Single

Points forts

Afficher toutes les photos pour ce type de chambre : Suite Deluxe With Garden View

Suite Deluxe With Garden View

Afficher toutes les photos pour ce type de chambre : Deluxe Junior Suite Ocean View

Deluxe Junior Suite Ocean View

Points forts

Afficher toutes les photos pour ce type de chambre : Mini Suite

Mini Suite

Points forts

Afficher toutes les photos pour ce type de chambre : Deluxe Junior Suite Ocean View Quadruple

Deluxe Junior Suite Ocean View Quadruple

Points forts

Afficher toutes les photos pour ce type de chambre : Mini Suite Quadruple

Mini Suite Quadruple

Points forts

À propos du quartier

À proximité

Comment se déplacer

Restaurants

À propos de cet hébergement

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Options tout inclus

Pourboires et taxes

Repas et boissons

Activités, installations et matériel

Activités nautiques

Activités sur la terre ferme

Leçons/cours/jeux

Divertissements

Récompenses et affiliations

Hébergements similaires

Hilton Tulum Riviera Maya All-Inclusive Resort

Hilton Tulum Riviera Maya All-Inclusive Resort

Services et équipements

Internet

Parking et transports

Nourriture et boissons

Restaurants sur place

Activités

Pour les familles

Commodités

Services aux voyageurs

Services professionnels

Extérieur

Spa avec services complets

Accessibilité

Plus

Équipements de la chambre

Chambre

Salle de bain

Divertissements

Nourriture et boissons

Plus de services et équipements

Conditions

Arrivée

Départ

Informations concernant l’arrivée

Modes d’accès

Animaux domestiques

Enfants et lits supplémentaires

Moyens de paiement

Informations importantes

Frais

Options en supplément

À savoir absolument