Piscine extérieure, parasols de plage, chaises longues
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Avis sur Lumina at The Village Luxury Residences in Corasol

4 out of 5
Lumina at The Village Luxury Residences in Corasol
294 Carr. Cancún - Tulum Centro, Playa del Carmen, QROO

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 9 avis sur 12." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 12." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 12." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 12." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 12." "

9,6/10

Propreté

10/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

8/10 Bien

Celeste

Voyage en groupe
Les points forts : Propreté
We enjoyed our apartment that we stayed in, but there was construction the whole time with unreliable start and stop times (directly next to the pool). The concierge service was lovely and super helpful as well, but their hours seemed to fluctuate a bit. We had also asked them to push the two twin beds together into a king and arrived to two twins. Other than that, we really enjoyed the air conditioning, private balcony and rooftop hot tub, and the golf cart service to the Marena Beach Club on property. We felt very safe the whole time.
Séjour de 4 nuits en avril 2024
Réponse de Lumina Team le 1 mai 2024
Dear Celeste;Thank you for sharing your experience with us. We're delighted that you enjoyed your stay in our apartment and appreciated the amenities such as the air conditioning, private balcony, rooftop hot tub, and the convenience of our golf cart service to the Marena Beach Club.We apologize for any inconvenience caused by the nearby construction. While we do advise guests about the ongoing construction before booking, we understand that the noise can still be disruptive, and we appreciate your understanding.We're glad to hear that you found our concierge service helpful, although we apologize for any inconsistencies in their hours and the oversight regarding your bed arrangement request. We'll address these issues internally to ensure a smoother experience for future guests.Your safety and comfort are of utmost importance to us, and we're pleased to hear that you felt secure throughout your stay.We appreciate your feedback and hope to have the opportunity to welcome you back for a more seamless experience in the future.

10/10 Excellent

Quenia

Séjour de 17 nuits en mars 2024
Réponse de Lumina Team le 19 avr. 2024
Thank you for the five-star rating! We appreciate your support and hope to welcome you back soon!

10/10 Excellent

Yuxin

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice stay. Highly recommend
Séjour de 2 nuits en février 2024
Réponse de Lumina Team le 19 avr. 2024
Hey Yuxin,Thank you for the kind words! We're delighted you enjoyed your stay with us. Hope to welcome you back soon!

10/10 Excellent

ABRAHAM ANTONIO TALANGO

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excelente estancia. Ya me he hospedado varias veces los departamentos están espectaculares, acondicionados con todo. Listo para tu estancia playa a 3min. Alberca, jacuzzi en exterior, minigolf nocturno. Todo espectacular
Séjour de 3 nuits en février 2024

10/10 Excellent

Oscar Esteban Ayon

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
De nuevo, experiencia un poco rara ya que la comunicación no fue la mejor. Pero en general super bien. Muy tranquilo, si hay ruido pero hasta eso la construcción no empieza muy temprano. Todo bastante bien!
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Glennette Smylie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brand new beautiful, quiet property on a golf course and near beach. No high pressure sales or relentless vendors nearby. Very serene, relaxing atmosphere. Great home base while discovering nearby ecological/historical sites, golfing, trips to the beach, etc. However, due to the newness, be aware there are no nearby restaurants. There is however a full size kitchen. Staff were extremely friendly and helpful. Need either own car or taxi service. Taxi service was quick and reliable usually arriving in 5 minutes or less once concierge made request.

10/10 Excellent

Azarel

Les points forts : Propreté et confort de la chambre
Séjour de 5 nuits en avril 2023

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté et confort de la chambre
Would stay there again!
The property was beautiful. Beds were comfortable. Place was clean. Price was good. I would totally stay there again! A few things to know... CONS: Yard maintenance is done EARLY in the morning. Woke up every morning between 6-6:30 due to their blowers, mowers, etc. Can hear cars from the room. Though not many. Shower head in primary shower (I didn't use any of the other 2 showers) didn't have a powerful water flow. It was pleasant but I have long thick hair and it took a long time to get the shampoo out. We had to email to get the wifi. Would have been nice to have just had that in the apartment wanting for us. There is no tv in the common area. Only in the primary bedroom and we couldn't figure out how to get everything working so we ended up not using it. Some printed instructions would have been nice. There were no garbage bags or instructions on what to do with the garbage once the can was full. The safe in the primary closet was broken. We ended up using the one in one of the other rooms. The worst part of the stay was a funky smell that was only in the kitchen area of the apartment. It was like it was coming through the air vent in the kitchen. Thankfully it lingered there and didn't permeate the rest of the apartment. PROS: The house was nicely done and felt like home. The private hot tub was a plus although it wasn't filled with water until the 2nd day of our stay. We felt very safe and like that there was a concierge 24/7
Séjour de 5 nuits en mars 2023

10/10 Excellent

ABRAHAM ANTONIO TALANGO

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excelente lugar para descansar si te gusta el golf debes quedarte ahí ya que el lugar se encuentra en medio de un campo de golf. La atención desde antes de llagar por el Concierge es súper atenta y un servicio excelente siempre pendiente de todo
Séjour de 2 nuits en février 2023

10/10 Excellent

ABRAHAM ANTONIO TALANGO

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Es primera vez que me hospedo en la propiedad y el trato espectacular. El trato de Concierge siempre atento en todo momento 24hrs disponibles. Instalaciones impecables. Súper recomendado.
Séjour de 3 nuits en septembre 2022
Réponse de Alberto Pérez, coordinador de Reservaciones le 26 sept. 2022
Muchísimas gracias por tus comentarios, Abraham. Nos complace que tu estancia haya sido espectacular, especialmente que eres de nuestros primeros clientes en Corasol.Nos sirve mucho lo que comentas para que nuestros colaboradores vean que todo lo que hacen sí es visible para ustedes, nuestros huéspedes y la razón principal de nuestro servicio.Quedamos a tus órdenes para tus futuras reservaciones.

10/10 Excellent

ABRAHAM ANTONIO

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2022