Avis sur Majestic Elegance Costa Mujeres – All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO
Avis
9,0
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 12 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 21 mai 2024
Dear Corbion,Thank you for taking the time to share your rating regarding your recent stay with us. Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.We hope for the opportunity to host you once more in the future, ensuring a much more enjoyable and memorable experience.Kind regards.
10/10 Excellent
Anick
Voyage en couple
6 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anick
Séjour de 4 nuits en décembre 2023
Réponse de Customer Care Majestic Elegance Costa Mujeres le 6 déc. 2023
Dear Anick,First of all, we would like to thank you for your recent stay at Majestic Elegance Costa Mujeres and for taking the time to share this review with the community. We are very happy to know that our colleagues were able to make your stay a relaxing and unforgettable experience thanks to the excellent service provided. We will make sure your kind comments reach the eyes and ears of all our resort staff. It has been a pleasure to welcome you as our guest and we hope to welcome you soon. Please accept our warmest regards,
10/10 Excellent
Pascal, Gardanne
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pascal
Séjour de 14 nuits en novembre 2023
Réponse de Customer Care Majestic Elegance Costa Mujeres. le 5 déc. 2023
Dear Pascal,Thank you for giving us the opportunity to receive you at Majestic Elegance Costa Mujeres and for taking the time to share your experience with us. We are very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your feedback inspires us to continue improving our guest satisfaction and improve areas that require attention. It will be an honor for us to host you again in the near future and offer you our most sincere service. Please, receive our warmest regards Customer careMajestic Elegance Costa Mujeres
8/10 Bien
Noor
Voyage en groupe
12 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noor
Séjour de 3 nuits en novembre 2023
Réponse de Customer Care Majestic Elegance Costa Mujeres. le 13 nov. 2023
Dear NoorWe hope that your visit at Majestic Elegance Costa Mujeres has been to your liking and we appreciate you sharing your comments with the community. At Majestic Resorts we are committed to offering the best service, quality and experiences to each of our guests. We are pleased to have hosted you as our guest, and we hope to have the opportunity to welcome you again in the very near future. warmest regards,
8/10 Bien
Joanie
Voyage en famille
23 oct. 2023
Les points forts : Propreté et personnel et service
Joanie
Séjour de 4 nuits en octobre 2023
Réponse de Customer Care Majestic Elegance Costa Mujeres le 24 oct. 2023
Nous apprécions votre plus récente visite et nous faisons part de vos commentaires. Nous sommes désolés d'apprendre que nous n'avons pas pu dépasser vos attentes. Permettez-nous de mentionner que nous sommes une entreprise engagée vers l’excellence, confiante dans l’innovation continue, l’évolution et l’amélioration constante de tous les aspects des services que nous offrons.Nous nous efforçons toujours de renforcer et d'améliorer nos services et procédures dans le but d'offrir à nos clients la meilleure expérience possible. Nous vous assurons que nous nous engageons envers nos clients, leur sécurité et leur bien-être.Notre équipe du Majestic Elegance Costa Mujeres a fait tout ce qui était en son pouvoir pour vous aider de la meilleure façon possible et nous sommes vraiment désolés de savoir que malgré nos efforts, nous n'avons pas pu vous faire sentir comme chez vous, car c'est notre objectif principal. Nous espérons que vous nous donnerez l'opportunité de vous servir à nouveau, d'améliorer votre expérience et de vous montrer que nous continuons à être à la hauteur de notre marque. Recevez nos plus chaleureuses salutations.
10/10 Excellent
Johanne
Voyage en famille
5 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johanne
Séjour de 3 nuits en août 2023
Réponse de Customer Care Majestic Elegance Costa Mujeres le 9 août 2023
Dear JohanneWe thank you for choosing our Majestic Elegance Costa Mujeres as your dream vacation destination.We are glad to know that we have been able to provide you with a pleasant and pleasant stay.We have also noted your comments about your room experience. Please be assured that we take this matter very seriously and it is of the utmost importance to us. We will send your comments to the immediate attention of our housekeeper manager for her improvement.We look forward to welcoming you to our property very soon.
10/10 Excellent
Helene
Voyage en couple
6 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helene
Séjour de 4 nuits en juillet 2023
Réponse de Customer Care Majestic Elegance Costa Mujeres le 6 juil. 2023
Dear Helene,First and foremost, we would like to thank you for choosing Majestic Elegance Costa Mujeres as your vacation destination and for taking the time to share your opinion with the community. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We will pass your kind words along to the entire team. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back. Please, receive our warmest regards from Majestic Resorts. Kind regards,
10/10 Excellent
Ariane
Voyage en famille
24 déc. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ariane
Réponse de Brenda Pacheco Customer Care le 26 déc. 2022
Dear Ariane,Nothing is greater for us than being able to exceed your expectations and to make you feel just right at home. Thank you for describing the incredible service and charisma of our team.We remain at your service and sincerely hope to have you back.All the best from Costa Mujeres!
10/10 Excellent
VALERIE Rachel
Voyage en couple
19 mars 2022
Les points forts : Propreté et personnel et service
VALERIE Rachel
Séjour de 11 nuits en mars 2022
Réponse de Brenda Pacheco Customer Care le 22 mars 2022
Dear Valerie,
Thank you for giving us the highest rating. We sincerely wish to welcome you in the near future to enjoy your vacation.
Greetings from Costa Mujeres!
10/10 Excellent
Stephane
Voyage en famille
16 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vraiment extra sauf les restaurants thématiques
Stephane
Séjour de 4 nuits en février 2022
Réponse de Brenda Pacheco Customer Care le 17 févr. 2022
Dear Stephane,
We are very happy to know that your overall stay with us has been very positive and we will continue to work hard to make each stay of our visitors a moment to remember. Thank you for so kindly sharing the points that in your perspective could improve, this will be reviewed by the respective departments.
We are sincerely looking forward to the pleasure of welcoming you again to our Majestic Elegance and assure you that you will enjoy even superior services and facilities on your next visit.
Kind regards!
10/10 Excellent
Linda
Voyage en famille
31 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Complexe à tester :)
Linda
Séjour de 7 nuits en décembre 2021
Réponse de Brenda Pacheco Customer Care le 31 déc. 2021
Dear Linda,
Receive our thanks for taking the time to write and share your experience at Majestic Elegance Costa Mujeres. We are very happy that you enjoyed your stay to the fullest.
Thank you very much for letting us be part of your vacation, we hope to have you back very soon.
Greetings!
10/10 Excellent
Sergey
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sergey
Séjour de 7 nuits en mai 2024
10/10 Excellent
Shoaib
Voyage en famille avec de jeunes enfants
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shoaib
Séjour de 4 nuits en mai 2024
10/10 Excellent
Julissa
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julissa
Séjour de 5 nuits en avril 2024
10/10 Excellent
Caterina
Voyage en famille
25 mai 2024
Caterina
Séjour de 5 nuits en mai 2024
10/10 Excellent
CONNIE
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CONNIE
Séjour de 6 nuits en mai 2024
10/10 Excellent
Mardell
Voyage en famille, Voyage en groupe
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mardell
Séjour de 3 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 25 mai 2024
Dear Mardell,We sincerely appreciate your perfect rating and kind words about your stay at Majestic.Thank you very much for all your compliments, which we have been very glad to share with our teams. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts.Best regards!
10/10 Excellent
Jonathan Edward
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonathan Edward
Séjour de 6 nuits en mai 2024
8/10 Bien
Junkai
Voyage en famille
24 mai 2024
Les points forts : Propreté et personnel et service
Junkai
Séjour de 7 nuits en mai 2024
Réponse de tks le 24 mai 2024
we appreciate your comments and we will take them into account in order to continue to improve greetings from majestic
10/10 Excellent
Olga
Voyage en groupe
24 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Olga
Séjour de 7 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 24 mai 2024
Dear Olga,Thank you for taking the time to share your rating regarding your recent stay in Majestic Elegance Costa Mujeres.We are delighted that we had the opportunity to be at your service. We hope to see you many more times for even more excellent vacation experiences.Best regards!
10/10 Excellent
Robert
Voyage en famille avec de jeunes enfants
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 5 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 23 mai 2024
Dear Robert,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We are thrilled to read that you were extremely satisfied with the level of service received from our team members.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Best regards!
10/10 Excellent
Alberto
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alberto
Séjour de 4 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 23 mai 2024
Dear Alberto,Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are glad you enjoyed everything that Majestic Elegance has to offer.Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.Best regards!
10/10 Excellent
Irina, Spartanburg
Voyage en groupe
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Irina
Séjour de 7 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 23 mai 2024
Dear Irina,We are grateful that you have enjoyed your vacation at the Majestic Resorts; and that you were able to enjoy all of the amenities,and the service of our property.Your feedback is valuable, and we assure you that it will be forwarded to the department in charge for enhancements, as we strive to provide comfortable and satisfactory experiences for our guests. We have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours that motivates us to achieve higher levels of service and standards. We hope to see you many more times for even more splendid vacation experiences.Kind regards!
10/10 Excellent
Alan-Michael, Middlebury
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alan-Michael
Séjour de 5 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 23 mai 2024
Dear Alan Michael,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in our resort.We hope to see you many more times for even more majestic vacation experiences.Kind regards!
10/10 Excellent
Jean-Luc Mathieu
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jean-Luc Mathieu
Séjour de 6 nuits en mai 2024
Réponse de tks le 23 mai 2024
THANK YOU VERY MUCH FOR YOUR TRUST, WE HOPE TO SEE YOU SOON. GREETINGS FROM MAJESTIC ELEGANCE COSTA MUJERES
10/10 Excellent
MARA
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MARA
Séjour de 4 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 23 mai 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Best regards,
10/10 Excellent
Munirah
Voyage en famille avec de jeunes enfants
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Munirah
Séjour de 5 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts. le 22 mai 2024
Dear Munirah,We are really honored that you chose Majestic Elegance Costa Mujeres for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We are delighted that we had the opportunity to be at your service. We hope to see you many more times for even more splendid vacation experiences.Sincerely,
10/10 Excellent
Lorena
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lorena
Séjour de 3 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts le 21 mai 2024
Dear Lorena,We sincerely appreciate your perfect rating and kind words about your stay at Majestic.We are so happy to hear that your expectations were exceeded from the moment you stepped foot at the resort up until your departure.We hope to see you many more times for even more splendid vacation experiences.Best regards!
10/10 Excellent
Brandon
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandon
Séjour de 4 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres. le 21 mai 2024
Dear Brandon,Please allow us to express our sincere gratitude for your kind words about our resort.Thank you from the bottom of our hearts for your thoughtful review. We hope to see you many more times for even more splendid vacation experiences.Kind regards!
10/10 Excellent
Shatandra L
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shatandra L
Séjour de 3 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres. le 21 mai 2024
Dear Shatandra,On behalf of all the staff here at Majestic Elegance, we would like to thank you for having chosen us for your stay in Costa Mujeres.Thank you from the bottom of our hearts for your thoughtful review. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts.Best regards!
10/10 Excellent
Kathleen
Voyage en famille, Voyage en groupe, Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathleen
Séjour de 3 nuits en mai 2024
Réponse de Customer Care at Majestic Resorts le 20 mai 2024
Dear Kathleen,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in our resort in Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Sincerely,
10/10 Excellent
Kyla
Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyla
Séjour de 3 nuits en mai 2024
Réponse de tks le 20 mai 2024
we appreciate all your good comments and hope to see you again.Best regards
8/10 Bien
William Monden
Voyage en famille
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements
William Monden
Séjour de 6 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres. le 20 mai 2024
Dear William Monden,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us.If you give us a second chance, we would be thrilled to be able to welcome you back. Best regards!
10/10 Excellent
Danielle
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danielle
Séjour de 6 nuits en mai 2024
Réponse de tks le 20 mai 2024
we appreciate all your good comments and hope to see you again.Best regards
10/10 Excellent
WILLIAM
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WILLIAM
Séjour de 3 nuits en mai 2024
Réponse de tks le 20 mai 2024
we appreciate all your good comments and hope to see you again.Best regards
10/10 Excellent
Vitaliy
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vitaliy
Séjour de 5 nuits en mai 2024
Réponse de tks le 20 mai 2024
we appreciate all your good comments and hope to see you again.Best regards
10/10 Excellent
Christopher, Washington
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 4 nuits en mai 2024
Réponse de tks le 20 mai 2024
we appreciate all your good comments and hope to see you again.Best regards
10/10 Excellent
Rebu
Voyage en famille, Voyage en groupe, Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebu
Séjour de 3 nuits en mai 2024
Réponse de tks le 20 mai 2024
we apreciate all your good coments we hope to see you again.kind regards
10/10 Excellent
Dorrel
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dorrel
Séjour de 3 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres le 17 mai 2024
Dear Dorrel,Thank you sincerely for your kind words and for taking the time to share your experience.It is truly motivating to read your kind words in regards to your stay and we are so pleased that your recommend us with all the Expedia community.We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Sincerely,
4/10 Médiocre
Jack
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jack
Séjour de 4 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres le 20 mai 2024
Dear Jack,We are so grateful that you took the time to write about your recent experience at our resort.It is always a profound honor when our repeat guests, such as yourself, return to beautiful Majestic Resorts. We really appreciate your time for highlining the staff who were with you delivering the truthful Majestic way. At the same time, we are deeply sorry knowing that this time we didn't achieve what is our main goal which is delivering memorable experiences to all our guests.We have noted all your issues and addressed them to each en charged Manager in order to check and correct them with the seriousness it deserves. Our main proposal is offering a personalized service attending to details.We understand that we cannot undo your experience, however, we would like to extend our sincere apologies for the shortfalls you experienced.Sincerely,
10/10 Excellent
MI
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MI
Séjour de 3 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres. le 17 mai 2024
Dear MI,Please allow us to personally thank you for your kind words about our resort and for sharing them here on Expedia.We are so happy to see that you have enjoyed every minute of your vacation in our resort in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Kind regards!
10/10 Excellent
Daniel
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 16 mai 2024
Dear Daniel,Thank you for sharing your wonderful experience at Majestic Elegance Costa Mujeres. We're thrilled to hear that you had a fantastic experience with us.We are thrilled with your 5-star review and glowing recommendation. We thank you for choosing Majestic Elegance Costa Mujeres Hotel it has been an honor to host you.Looking forward to welcoming you soon.Warm Regards
10/10 Excellent
Kyle
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyle
Séjour de 7 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres le 16 mai 2024
Dear Kyle,Firstly, the entire team of Majestic Resorts wants to thank you for sharing your experience.It is reviews like yours which keep the team at the resort motivated, and we sincerely thank you for your time for placing a review for us.We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Best regards!
4/10 Médiocre
Maria Fernanda
Voyage en famille
14 mai 2024
Les points faibles : Personnel et service et équipements
Maria Fernanda
Séjour de 3 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres le 15 mai 2024
Estimada Maria Fernanda,Gracias por tomarse el tiempo de compartir sus comentarios acerca de su reciente estadía en nuestro resort Majestic Elegance Costa Mujeres.Tomaremos en cuenta sus valiosos comentarios, para nosotros, ya que ellos nos ayudan a nuestro continuo esfuerzo de exceder las expectativas y experiencias de nuestros huéspedes.Es muy importante para nosotros que cada huésped reciba un servicio estelar por parte de nuestro personal y lamentamos saber que no lo recibió.Hemos enviado sus comentarios a la atención inmediata de nuestros gerentes de los departamentos involucrados, para su revisión y mejora. Si nos da una segunda oportunidad, estaremos encantados de poder darle la bienvenida nuevamente.Sinceramente.
10/10 Excellent
Regina
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Regina
Séjour de 4 nuits en mai 2024
Réponse de Customer Care Majestic Elegance Costa Mujeres le 23 mai 2024
Dear Regina,Please allow us to express our sincere gratitude for your rating about our resort.We are delighted that we had the opportunity to be at your service. We look forward to hosting.
8/10 Bien
Hae
Voyage en groupe
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hae
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Dear Hae,Thank you sincerely for your kind words and for taking the time to share your experience.We greatly appreciate the criticisms and comments from our valued guests, as they encourage us to maintain the spirit of hospitality and strive for excellence.We hope to have the opportunity to welcome you back soon.Kind Regards
10/10 Excellent
Stephanie
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 3 nuits en mai 2024
Réponse de tks le 24 mai 2024
thank you very much for your comments, we hope to see you soon to continue creating memorable moments. greatings from Majestic
10/10 Excellent
Ariadna
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ariadna
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 13 mai 2024
Dear Ariadna,We really appreciate your time in sharing your feedback about your recent stay at Majestic.Thank you so much for sharing with us and future travelers your first impressions of our property and wonderful memories of this stay. It is for all of us such an honor and joy to read that this has been one of your favorite stays. Our commitment is to make each stay super, and we hope you have many more outstanding vacation experiences at our Majestic properties.Kind Regards
10/10 Excellent
George
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
George
Séjour de 3 nuits en mai 2024
Réponse de Customer Care le 13 mai 2024
Dear George,Thank you sincerely for your kind words and for taking the time to share your experience.Thank you for your thoughtful comments.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic.
10/10 Excellent
Tiffany Shae
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffany Shae
Séjour de 5 nuits en mai 2024
Réponse de tks le 13 mai 2024
Dear: Tiffany ShaeFirst of all, we thank you for your time in passing on your wonderful comments, which are so relevant to us. It is a pleasure to know that you enjoyed your stay with us.kind regards