10/10
We had a group of 16 guys stay at this property in Akumal and had an excellent experience from start to finish. The staff and logistics were a big part of what made the trip so seamless and enjoyable.Edwin was our main chef for the weekend, along with an assistant. They did a fantastic job preparing meals for our large group and clearly understood how to cook for 16 hungry men. The fridge was always stocked, and the supply of Gatorades was a thoughtful and much-appreciated touch.We coordinated the food and groceries through Antonio, who runs the chef service. He was professional and easy to work withâhe purchased all the groceries (including beer), provided receipts, and didnât charge any markup. It was incredibly convenient.Rocio was our main point of contact on-site. She was responsive throughout the weekend via WhatsApp, helping us communicate with the chef team and troubleshoot anything that came up. She made everything easy and straightforward, and our full cash deposit was returned without issue.Felipe is the senior property manager. While we didnât meet him in person, he played a big role in coordinating things leading up to the trip, and everything was well-organized when we arrived.The security guard at the property was friendly and stayed outside for the duration. Highly Recommend!
Mark M.
Séjour de 3 nuits en juin 2025