Avis sur Coral Princess Hotel & Dive Resort
Coral Princess Hotel & Dive Resort
Carretera Costera Norte KM 2.5, Cozumel, QROO
Avis
8,2
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
6 févr. 2024
Séjour de 1 nuit en février 2024
Réponse de Reservation Department le 20 mars 2024
Hello Valerie! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
4/10 Médiocre
Charlotte, Cannes
11 nov. 2018
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Charlotte
Séjour de 2 nuits en novembre 2018
Réponse de Angel le 11 nov. 2018
Thank you for your comments.The Wi Fi always has been with a charge.
We will impprove our servive in the others concepts
10/10 Excellent
Xuran
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xuran
Séjour de 6 nuits en mai 2024
Réponse de Reservation Department le 20 mai 2024
Hello Mrs. Xuran! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best regards
10/10 Excellent
Scott
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 7 nuits en avril 2024
Réponse de Reservation Department le 10 mai 2024
Hello Mr. Scott! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best regards
10/10 Excellent
Gloria
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gloria
Séjour de 4 nuits en avril 2024
Réponse de Reservation Department le 6 mai 2024
Hello Mrs. Gloria! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best regards
10/10 Excellent
Roger
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roger
Séjour de 4 nuits en avril 2024
Réponse de Reservation Department le 8 avr. 2024
Hello Roger! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best regards
4/10 Médiocre
Christine, St Catharines
Voyage en couple
7 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Christine
Séjour de 8 nuits en mars 2024
Réponse de Reservation Department le 8 avr. 2024
Hello Christine! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. Have a nice day. All the best
8/10 Bien
Kendra
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kendra
Séjour de 5 nuits en mars 2024
Réponse de Reservation Department le 8 avr. 2024
Hello Kendra! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best regards
8/10 Bien
jamie
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jamie
Séjour de 10 nuits en mars 2024
Réponse de Reservation Department le 8 avr. 2024
Hello Jamie! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess
6/10 Satisfaisant
Jorge Carlos
3 avr. 2024
Jorge Carlos
Séjour de 2 nuits en avril 2024
Réponse de Reservation Department le 4 avr. 2024
Estimado Jorge Carlos, muy buenos días, Nos encontramos agradecidos de que haya disfrutado de una excelente estancia con nosotros, sus comentarios nos impulsan a mejorar nuestros servicios y calidad de la misma. Esperamos volverle a ver muy pronto. Saludos cordiales
10/10 Excellent
Donna
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Donna
Séjour de 4 nuits en mars 2024
Réponse de Reservation Department le 3 avr. 2024
Hello Donna! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
Christopher
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 5 nuits en mars 2024
Réponse de Reservation Department le 1 avr. 2024
Hello Christopher! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
Joseph, Woodbury
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 14 nuits en mars 2024
Réponse de Reservation Department le 1 avr. 2024
Hello Joseph! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
Roger, Minnetonka
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roger
Séjour de 10 nuits en mars 2024
Réponse de Reservation Department le 1 avr. 2024
Hello Roger! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
Cynthia, Lexington
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 6 nuits en mars 2024
Réponse de Reservation Department le 25 mars 2024
Hello Cynthia! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
6/10 Satisfaisant
David
Voyage en couple
24 mars 2024
Les points faibles : Équipements
David
Séjour de 7 nuits en mars 2024
Réponse de Reservation Department le 25 mars 2024
Hello David! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess
10/10 Excellent
Cecilia
Voyage en famille
24 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Cecilia
Séjour de 1 nuit en mars 2024
Réponse de Reservation Department le 25 mars 2024
Hello Cecilia! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
John Joseph, Oak Park
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John Joseph
Séjour de 4 nuits en mars 2024
Réponse de Reservation Department le 25 mars 2024
Hello John Joseph! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
Aron
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aron
Séjour de 2 nuits en janvier 2024
Réponse de Reservation Department le 19 mars 2024
Hello Aron! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
6/10 Satisfaisant
mary
Voyage en couple
16 mars 2024
Les points forts : Propreté et personnel et service
mary
Séjour de 14 nuits en mars 2024
Réponse de Reservation Department le 16 mars 2024
Hello Mary! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess
4/10 Médiocre
Roxana, Celaya
15 mars 2024
Les points faibles : Propreté et personnel et service
Roxana
Séjour de 1 nuit en mars 2024
Réponse de Reservation Department le 16 mars 2024
Hello Roxana! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess
6/10 Satisfaisant
Miriam
Voyage en couple
10 mars 2024
Les points faibles : Équipements
Miriam
Séjour de 8 nuits en février 2024
Réponse de Reservation Department le 11 mars 2024
Hello Miriam! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess!
8/10 Bien
Chad
Voyage en groupe
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chad
Séjour de 7 nuits en mars 2024
Réponse de Reservation Department le 9 mars 2024
Hello Chad! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
Tim
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tim
Séjour de 14 nuits en février 2024
Réponse de Reservation Department le 7 mars 2024
Hello Tim! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
Veronica
Voyage en famille
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veronica
Séjour de 3 nuits en mars 2024
Réponse de Reservation Department le 5 mars 2024
Hola, buen día estimada Verónica. Esperemos que se encuentre muy bien. Estamos agradecidos de que haya disfrutado de una excelente estancia con nosotros, sus comentarios nos impulsan a mejorar nuestros servicios y calidad de la misma. Esperamos volverle a ver muy pronto. Saludos cordiales
10/10 Excellent
HECTOR H
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
HECTOR H
Séjour de 2 nuits en mars 2024
Réponse de Reservation Department le 5 mars 2024
Estimado Héctor, muy buenos días, Nos encontramos agradecidos de que haya disfrutado de una excelente estancia con nosotros, sus comentarios nos impulsan a mejorar nuestros servicios y calidad de la misma. Esperamos volverle a ver muy pronto. Saludos cordiales
8/10 Bien
Heidi, Salem
2 mars 2024
Les points forts : Propreté et personnel et service
Heidi
Séjour de 7 nuits en février 2024
Réponse de Reservation Department le 4 mars 2024
Hello Heidi! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
6/10 Satisfaisant
Mary
Voyage en groupe
19 févr. 2024
Mary
Séjour de 5 nuits en février 2024
Réponse de Reservation Department le 19 févr. 2024
Hello Mary! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess!
4/10 Médiocre
William
19 févr. 2024
Les points forts : Personnel et service
William
Séjour de 4 nuits en février 2024
Réponse de Reservation Department le 23 févr. 2024
Hello William! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess!
8/10 Bien
Russell
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Russell
Séjour de 7 nuits en février 2024
Réponse de Reservation Department le 19 févr. 2024
Hello Russell! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
6/10 Satisfaisant
Lynn William
Voyage en groupe
17 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Lynn William
Séjour de 4 nuits en février 2024
Réponse de Reservation Department le 19 févr. 2024
Hello Lynn! Thank you for your feedback, we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess!
10/10 Excellent
douglas
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
douglas
Séjour de 5 nuits en février 2024
Réponse de Reservation Department le 13 févr. 2024
Hello Douglas! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
2/10 Horrible
Tishri
Voyage en couple
10 févr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Tishri
Séjour de 14 nuits en janvier 2024
Réponse de Reservation Department le 13 févr. 2024
Hello Tishri! Thank you for your feedback, we truly sorry for all your disapointments but we will be working harder in all our weak points to improve our services. We will make sure that your complaints are transmitted to the proper departments. We hope to see you again at Coral Princess!
10/10 Excellent
Michael C
Voyage en couple
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael C
Séjour de 2 nuits en février 2024
Réponse de Reservation Department le 9 févr. 2024
Hello Michael! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
Bernardo
Voyage en couple
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bernardo
Séjour de 2 nuits en janvier 2024
Réponse de Reservation Department le 7 févr. 2024
Hola, buen día estimado Bernardo. Estamos agradecidos de que haya disfrutado de una excelente estancia con nosotros, sus comentarios nos impulsan a mejorar nuestros servicios y calidad de la misma. Esperamos volverle a ver muy pronto. Saludos cordiales
4/10 Médiocre
Voyageur vérifié
6 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en février 2024
Réponse de Reservation Department le 8 févr. 2024
Hello! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
6/10 Satisfaisant
FERNANDO
5 févr. 2024
FERNANDO
Séjour de 2 nuits en février 2024
Réponse de Reservation Department le 6 févr. 2024
Hello Fernando! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
Kimberly
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en janvier 2024
Réponse de Reservation Department le 29 janv. 2024
Hello Kim! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
John
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 6 nuits en janvier 2024
Réponse de Reservation Department le 29 janv. 2024
Hello John! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
Kim A
22 janv. 2024
Les points forts : Propreté et personnel et service
Kim A
Séjour de 7 nuits en novembre 2023
Réponse de Reservation Department le 22 janv. 2024
Hello Kim! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
Greg
Voyage en couple
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Greg
Séjour de 6 nuits en janvier 2024
Réponse de Reservation Department le 22 janv. 2024
Hello Mr. Greg! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
6/10 Satisfaisant
Virginia Robin
21 janv. 2024
Les points forts : Propreté
Virginia Robin
Séjour de 9 nuits en décembre 2023
Réponse de Reservation Department le 29 janv. 2024
Hello Virginia! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
Myron
Voyage en couple
21 janv. 2024
Les points forts : Propreté et personnel et service
Myron
Séjour de 7 nuits en janvier 2024
Réponse de Reservation Department le 22 janv. 2024
Hello Myron! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
Sebastian
18 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sebastian
Séjour de 2 nuits en janvier 2024
Réponse de Reservation Department le 18 janv. 2024
Hola, buen día estimado Sebastián. Estamos agradecidos de que haya disfrutado de una excelente estancia con nosotros, sus comentarios nos impulsan a mejorar nuestros servicios y calidad de la misma. Esperamos volverle a ver muy pronto. Saludos cordiales
10/10 Excellent
kevin
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kevin
Séjour de 11 nuits en janvier 2024
Réponse de Reservation Department le 18 janv. 2024
Hello Mr. Kevin! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
Tony James
Voyage en famille
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tony James
Séjour de 4 nuits en janvier 2024
Réponse de Reservation Department le 15 janv. 2024
Hello Mr. James! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
8/10 Bien
rebeca
11 janv. 2024
rebeca
Séjour de 3 nuits en décembre 2023
Réponse de Reservation Department le 6 févr. 2024
Hello Rebeca! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
William
Voyage en couple
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 4 nuits en janvier 2024
Réponse de Reservation Department le 10 janv. 2024
Hello William! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
Jayne
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jayne
Séjour de 12 nuits en décembre 2023
Réponse de Reservation Department le 9 janv. 2024
Hello Jayne! We hope you are well. We are so glad to see that you had a good stay. Your comments are essential to improve our service. Thank you for your feedback and we hope to see you again in Coral Princess! Best wishes
10/10 Excellent
Todd Robert
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Todd Robert
Séjour de 7 nuits en décembre 2023
Réponse de Reservation Department le 3 janv. 2024
Hello Todd! We hope you are doing well. We are glad to see that you had a good stay. Your comments are essential to improve our service. Thank you and we hope to see you again. Happy New Year! Best wishes