Avis sur Nobu Hotel Los Cabos
Nobu Hotel Los Cabos
Polígono 1, Fracción D, Fraccionamiento Diamante, Cabo San Lucas, BCS
Avis
9,2
Merveilleux
9,8/10
Propreté
9,4/10
Personnel et service
9,4/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
29 févr. 2024
Séjour de 7 nuits en février 2024
Réponse de Nobu Hotel Los Cabos le 22 mars 2024
Dear Mr. Perreault,Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!
2/10 Horrible
jaenka
29 janv. 2024
jaenka
Séjour de 3 nuits en janvier 2024
Réponse de Nobu Hotel Los Cabos le 30 janv. 2024
Dear Mrs. Pierre,Thank you for sharing your feedback on your recent stay at Nobu Hotel Los Cabos. We regret to hear that you had a negative experience. If you're comfortable sharing more details about what happened. Your feedback is valuable, and we take it seriously in our efforts to improve our services.Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back to Nobu for a truly memorable experience in the future.Best Regards!
10/10 Excellent
Tommy
15 janv. 2024
Tommy
Séjour de 1 nuit en janvier 2024
Réponse de Nobu Hotel Los Cabos le 18 janv. 2024
Dear Mr. Clement,Thank you for choosing us, and we look forward to welcoming you back for more memorable moments.Regards!
10/10 Excellent
Jessica
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 4 nuits en janvier 2024
Réponse de Nobu Hotel Los Cabos le 15 janv. 2024
Dear Mrs. Dupuis-nouillé,Thank you for taking the time to share your review with us. Your opinion holds great significance, as our priority and mission revolve around creating experiences like the one you've described for our guests.We look forward to seeing you back soon!Sunny regards from Cabo!
10/10 Excellent
Nora
27 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nora
Séjour de 2 nuits en septembre 2023
Réponse de Nobu Hotel Los Cabos le 28 sept. 2023
Dear Mrs. Lim,Thank you for taking the time to share your experience at Nobu Hotel Los Cabos. We thank you again for taking the time to share your comments with this amazing community and look forward to welcoming you back in the not-so-distant future. Warm Regards!
10/10 Excellent
Voyageur vérifié
2 sept. 2019
Voyageur vérifié
Séjour de 4 nuits en août 2019
Réponse de Nobu Hotel Los Cabos le 3 sept. 2019
Dear Guest,
Thank you for sharing your review regarding your recent experience at Nobu Hotel Los Cabos.
We feel incredibly honored to have been part of your vacations. We hope to have the pleasure to receive you again in a near future.
Kind regards from Los Cabos!
10/10 Excellent
Ray, San Jose
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ray
Séjour de 4 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 27 mai 2024
Dear Mr, Salmasi,Thank you for your review and for choosing to stay with us. We are delighted to hear you had such a memorable experience with us at Nobu Hotel Los Cabos. Your glowing comments will serve to further motivate an already highly motivated group of professionals.Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!
10/10 Excellent
Ana, Seaford
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ana
Séjour de 5 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 27 mai 2024
Dear Mrs. Florimon,Thank you for taking the time to post your review regarding your recent visit to Nobu Hotel Los Cabos and joining us at our beautiful oceanfront paradise and for taking the time to share your thoughts.Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!
10/10 Excellent
Juan
Voyage en couple
23 mai 2024
Les points forts : Équipements
Juan
Séjour de 3 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 23 mai 2024
Estimado Sr. Beltran,Gracias por su valioso comentario. Siempre es un placer escuchar las increíbles experiencias de nuestros huéspedes. Tenga la seguridad de que siempre será recibido con los brazos abiertos. Esperamos verte pronto.¡Saludos desde Cabo!
4/10 Médiocre
dmitry
Voyage en couple
21 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
dmitry
Séjour de 3 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 22 mai 2024
Dear Guest,Thank you for sharing your comments in regards to your recent visit to our resort. For us, our guest's impressions are very important which is why our staff put everything in their hands and provided all their efforts to follow through on your communication and your requests. We are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience. You are always welcome to contact us and share more details directly. Thank you one more time for your valuable opinion and we hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!
8/10 Bien
Edouard
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edouard
Séjour de 2 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 20 mai 2024
Dear Guest,Thank you for sharing your experience regarding your stay at Nobu Hotel Los Cabos. We know you have many options in the paradise that is Cabos San Lucas and hope to have the honor of welcoming you back shortly. Warm Regards!
10/10 Excellent
ROSA RODRIGUEZ
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROSA RODRIGUEZ
Séjour de 2 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 20 mai 2024
Estimada Srta. Rodriguez,Le agradecemos haber tomado el tiempo para dejarnos su valiosa reseña, es un honor saber que tuvo una placentera estancia en Nobu Hotel Los Cabos, estamos encantados de saber que nuestro servicio. La atención al detalle es algo de lo que nos enorgullecemos, y nuestro objetivo es brindarles a nuestros huéspedes una estadía inolvidable construida sobre la base de nuestro nivel de servicio único y personalizado.Esperamos poderlo recibir muy pronto en este paraíso.Saludos,
10/10 Excellent
Sarah
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 5 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 14 mai 2024
Dear Mrs. Vallee,We are very glad to read that you had an amazing vacation at our resort Nobu Hotel Los Cabos.We appreciate your valuable opinion, as it helps us to evaluate and adjust our pricing strategies to better meet the needs and expectations of our guests. If there are specific areas where you believe we can improve in terms of pricing or if you have any suggestions on how we can enhance the value of our offerings, we would greatly appreciate hearing from you.Looking forward to welcoming you back soon again when back in Cabo.Sunny regards from Nobu Team.
8/10 Bien
Rujin
Voyage en groupe
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rujin
Séjour de 3 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 14 mai 2024
Dear Mr. Huang,Thank you for sharing your opinion regarding your recent stay at Nobu Hotel Los Cabos. We regret the inconvenience regarding this situation and thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back to Nobu for a truly memorable experience in the future.Kind Regards!
10/10 Excellent
Ivan
Voyage en famille avec de jeunes enfants
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ivan
Séjour de 4 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 14 mai 2024
Dear Mr. Bystrika,Thank you for sharing your experience regarding your stay at Nobu Hotel Los Cabos. It sounds like you found the lack of facilities, the high prices for food, and the inconvenience of the location to be significant drawbacks during your stay at the property. We are considered top in our industry and destination and our prices are competitive with the same caliber of resorts and restaurants. Please know we are taking a notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We know you have many options in the paradise that is Cabos San Lucas and hope to have the honor of welcoming you back shortly. Warm Regards!
6/10 Satisfaisant
michael
9 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
michael
Séjour de 5 nuits en mai 2024
Réponse de Nobu Hotel Los Cabos le 14 mai 2024
Dear Thank you for sharing your opinion regarding your stay at Nobu Hotel Los Cabos. It makes us feel full of joy to know we were able to communicate through our service.Thank you for taking your time for providing us your beautiful opinion and we hope to welcome you in a near future.Kind regards from Los Cabos!
4/10 Médiocre
carly
3 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
carly
Séjour de 3 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 6 mai 2024
Dear Mrs. Carly,Thank you very much for sharing your review regarding your recent experience at Nobu Hotel Los Cabos, we understand your concern about the cost and apologize if you felt that our pricing did not align with your expectations. We continually strive to provide value to our guests and ensure that our pricing reflects the quality of our offerings and services.We appreciate your valuable opinion, as it helps us to evaluate and adjust our pricing strategies to better meet the needs and expectations of our guests. If there are specific areas where you believe we can improve in terms of pricing or if you have any suggestions on how we can enhance the value of our offerings, we would greatly appreciate hearing from you.Thank you one more time for your comments and we hope you can provide us with a second chance to have another Nobu Experience. Warm Regards!
10/10 Excellent
Lauren
2 mai 2024
Les points forts : Équipements
Lauren
Séjour de 4 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 3 mai 2024
Dear Mrs. Brozoski,Thank you for taking the time to write your amazing review! It was our pleasure to leave you with such a wonderful impression of Nobu Hotel Los Cabos. Our staff service is a vital component of our operation. Those professionals are key to creating an outstanding guest experience by focusing on your complete satisfaction with their attention to detail, spot-on service, and proactive attitude. Thank you for sharing with us your kind comments. We will continue to put our best effort forward and make your visit unforgettable.Until then, we place ourselves at your service for all your future requests.Kind Regards!!
10/10 Excellent
Marilu
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marilu
Séjour de 6 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 30 avr. 2024
Dear Mrs. Tibana,Thank you for taking the time to share your experience regarding your stay at Nobu Hotel Los Cabos.We are grateful to read that we were able to provide you with the perfect setting to enjoy our property and the restaurants and that our exceptional staff services that went above and beyond to make your stay memorable.We place tremendous value on your satisfaction and loyalty and could not hold greater honor than in welcoming you soon again.Kind Regards from Nobu Team!
10/10 Excellent
Audrienne, Brooklyn
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Audrienne
Séjour de 4 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 29 avr. 2024
Dear Mrs.Thank you for taking the time to share your review with us. Your opinion holds great significance, as our priority and mission revolve around creating experiences like the one you've described for our guests.Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!
8/10 Bien
Alex
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alex
Séjour de 6 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 29 avr. 2024
Dear Mr. Sampson,Thank you very much for sharing your review regarding your recent experience at Nobu Hotel Los Cabos.We extend a warm wishes from Cabo San Lucas. We hope to welcome you soon,Regards!
10/10 Excellent
Dean
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dean
Séjour de 4 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 29 avr. 2024
Dear Dean CoxThank you for sharing your review with us, your opinion is very important. We are very glad to read that you had an amazing vacation at our resort Nobu Hotel Los Cabos. Nobu Team will be waiting for you with all your preferences in place for your next arrival.We hope to welcome you soon,Sunny Regards!
10/10 Excellent
Zachary
24 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Zachary
Séjour de 1 nuit en avril 2024
Réponse de Nobu Hotel Los Cabos le 29 avr. 2024
Dear Zachary Macphee,Thank you very much for sharing your review regarding your recent experience at Nobu Hotel Los Cabos.We extend a warm wishes from Cabo San Lucas. We hope to welcome you soon,Regards!
8/10 Bien
Juan
23 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Juan
Séjour de 2 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 23 avr. 2024
Dear Mr. Gonzalez,Thank you for taking the time to share your valuable feedback regarding your stay at Nobu Hotel Los Cabos. We are delighted to learn that your experience was marked by excellent and relaxing days.Your satisfaction and loyalty mean a great deal to us, and we couldn't be more honored than in anticipating your return in the near future. Your kind comments inspire us to continue putting forth our best efforts, ensuring that each visit remains truly unforgettable.We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,
6/10 Satisfaisant
John
Voyage en couple
22 avr. 2024
Les points forts : Équipements
John
Séjour de 4 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 23 avr. 2024
Dear Mr. Webb,Thank you for coming to Nobu Los Cabos and seeing for yourself the extraordinary level of service and product we offer to well-traveled guests such as yourselves. For the Nobu team, it will be great to know that you already plan on returning sometime soon. Please know we are taking notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We at our little piece of paradise look forward to welcoming you back and providing another fabulous experience.Kind Regards!
10/10 Excellent
Craig
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Craig
Séjour de 5 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 22 avr. 2024
Dear Mr. Martin,Thank you for your time sharing your comments about your recent visit to Nobu Hotel Los Cabos. We appreciate your beautiful words to describe the attention received by our staff. Don't forget that Nobu team will always be ready to serve you again, We will make sure they receive your comments. Sunny Regards from Cabo San Lucas!
6/10 Satisfaisant
Benjamin, New York
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Benjamin
Séjour de 4 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 22 avr. 2024
Dear Mr. Berkman,Thank you for sharing your review with us, your opinion is very important. We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,
10/10 Excellent
Tara
Voyage en famille
19 avr. 2024
Tara
Séjour de 3 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 22 avr. 2024
Dear Mrs. Peyrache,Thank you for writing your valuable comment regarding your visit to Nobu hotel Los Cabos. We are honor to know you had an excellent service and a great culinary experience with your food and the staff. We are incredibly proud of our associates for their commitment to our guests' satisfaction.We look forward to seeing you back soon!Sunny regards from Cabo!
10/10 Excellent
Muhammad
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muhammad
Séjour de 3 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 22 avr. 2024
Dear Mr. Wilkerson,Thank you for taking the time to share your experience regarding your stay at Nobu Hotel Los Cabos. We place tremendous value on your satisfaction and loyalty and could not hold greater honor than in welcoming you soon again.Kind Regards from Nobu Team!
10/10 Excellent
Tien
Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tien
Séjour de 4 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 19 avr. 2024
Dear Mr. Le,Thank you for sharing a wonderful review abour our resort Nobu Hotel Los Cabos. We strive to go above and beyond in order to help our guests truly enjoy their visit, and we're happy to know that you found that to be the case. We will be happy to pass your compliments along to our team. Thank you very much, and we look forward to your next visit!We hope to have the honor to receive you once again.Warm regards from Cabo!
2/10 Horrible
Natalie
18 avr. 2024
Les points faibles : Personnel et service
Natalie
Séjour de 5 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 22 avr. 2024
Dear Mrs. Zheltovski,Thank you for sharing your evaluation in regards to your recent visit to our resort. For us, our guest's impressions are very important which is why our staff put everything in their hands and provided all their efforts to follow through on your communication and your requests. Your feedback is valuable, and we are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience.We hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!
10/10 Excellent
Marleny
Voyage en groupe
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marleny
Séjour de 1 nuit en avril 2024
Réponse de Nobu Hotel Los Cabos le 17 avr. 2024
Dear Mrs. Maldonado,Thank you for taking the time to share your valuable feedback regarding your stay at Nobu Hotel Los Cabos. We are delighted to learn that your experience was marked by excellent and relaxing days.Your satisfaction and loyalty mean a great deal to us, and we couldn't be more honored than in anticipating your return in the near future. Your kind comments inspire us to continue putting forth our best efforts, ensuring that each visit remains truly unforgettable.We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,
8/10 Bien
Theodore
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Theodore
Séjour de 7 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 16 avr. 2024
Dear Mr. Bishop,We are very glad to read that you had an amazing vacation at our resort and that due to our staffs attitude you were able to enjoy your stay to the fullest.We are proud that our staff provided you with excellent and professional customer service, and that you enjoyed our amenities. Regarding the high prices for food, and the inconvenience of the location to be significant drawbacks during your stay at the property. We are considered top in our industry and destination and our prices are competitive with the same caliber of resorts and restaurants. Please know we are taking a notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We place ourselves at your service for all your future requests until then.Thank you.
10/10 Excellent
juan carlos
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
juan carlos
Séjour de 4 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 12 avr. 2024
Estimado Sr. Aguirre,Muchas gracias por tomarse el tiempo de compartir su experiencia con respecto a su reciente visita a Nobu Hotel Los Cabos. Realmente esperamos que considere regresar a Los Cabos en el futuro, tenemos la seguridad de que cualquier inquietud o problema se abordará con prontitud y confiamos en que este caso haya sido una excepción.Saludos de parte de Nobu Staff.
10/10 Excellent
mandey
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
mandey
Séjour de 6 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 11 avr. 2024
Dear Mrs. Murray,Thank you for taking the time to post your review regarding your recent visit to Nobu Hotel Los Cabos and joining us at our beautiful oceanfront paradise and for taking the time to share your valuable qualification.We hope to welcome you soon.Sunny Regards!
10/10 Excellent
Ellen
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ellen
Séjour de 4 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 11 avr. 2024
Dear Mrs. Tam,Thank you for sharing your impressions regarding your recent visit to Nobu Hotel Los Cabos. We feel very honored to read that you had a spectacular time at our resort and were able to enjoy your vacations.As a team, we owe an amount of gratitude to the circumstances that brought you to the doors of our beautiful hotel. We look forward to hosting both of you again at your earliest convenience so as Santiago and our staff can once again make an extraordinary impression on you. Sunny regards from Nobu Hotel Los Cabos.
10/10 Excellent
Carole
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carole
Séjour de 5 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 11 avr. 2024
Dear Mrs. Angelo,Thank you very much for taking the time to share your experience regarding your recent visit to Nobu Hotel Los Cabos. We are delighted to read that we made such a magnificent impression on you with our service and products, besides you culinary experience at the restaurants.On behalf of the team, allow us to tell you that we are grateful for your visit, we remain at your service and if you give us the opportunity, we will be delighted to welcome you back on your next vacation.Kind Regards!
8/10 Bien
Natasha
Voyage en famille avec de jeunes enfants
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natasha
Séjour de 3 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 11 avr. 2024
Dear Mrs. Advani,Thank you for taking the time to write your valuable review regarding your recent stay at Nobu Hotel Los Cabos. We are glad to hear you had a great trip overall despite the noise from the construction work. It's unfortunate when such disturbances affect the experience, but I'm pleased to know you still enjoyed your stay at the lovely hotel.It was a pleasure having you with us and we can't wait to see you back again soon! We are looking forward to welcoming you for another fabulous experience.Kind Regards
10/10 Excellent
Anthony
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 4 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 9 avr. 2024
Dear Mr. Delorenzo,Thank you for sharing your opinion about your recent stay at our resort. We are glad to read that we enabled you an enjoyable time. TIt is wonderful to know that you were impressed with the exceptional service provided by our staff. We take pride in going above and beyond to meet our guests' needs and exceed their expectations.We look forward to welcoming you again shortly.Sunny regards from Cabo San Lucas!
10/10 Excellent
Susan
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 2 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 8 avr. 2024
Dear Mrs. Crandall,Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!
4/10 Médiocre
Samuel R
Voyage en couple
7 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Samuel R
Séjour de 4 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 9 avr. 2024
Dear Mr. Beveridge,Thank you for taking the time to share your feedback regarding your recent stay at our Nobu property. We appreciate your perspective and value the opportunity to address your concerns. It sounds like you encountered some challenges during your stay, including waiting for your room, difficulty making restaurant reservations, limited menu options, and issues with the iPad in your room. We would like to assure you that your feedback has been shared with the relevant departments for further evaluation and consideration.We are dedicated to ensuring that our guests have a memorable and enjoyable experience, and your input helps us achieve this goal.Once again, thank you for choosing Nobu, and we hope to have the opportunity to welcome you back in the future, providing an enhanced and more enjoyable stay.Kind Regards!
10/10 Excellent
Keiko
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keiko
Séjour de 3 nuits en avril 2024
Réponse de Nobu Hotel Los Cabos le 8 avr. 2024
Dear Mr. Ahara,Thank you for writing your valuable comment regarding your visit to Nobu hotel Los Cabos. We are incredibly proud of our associates for their commitment to our guests' satisfaction.We look forward to seeing you back soon!Sunny regards from Cabo!
2/10 Horrible
Paula
Voyage en couple
6 avr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Paula
Séjour de 3 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 8 avr. 2024
Dear Mrs. Perez,Thank you for sharing your experience regarding your stay at Nobu Hotel Los Cabos. It sounds like you found the lack of facilities, the high prices for food, and the inconvenience of the location to be significant drawbacks during your stay at the property. We are considered top in our industry and destination and our prices are competitive with the same caliber of resorts and restaurants. Please know we are taking a notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We know you have many options in the paradise that is Cabos San Lucas and hope to have the honor of welcoming you back shortly. Warm Regards!
10/10 Excellent
LIN
5 avr. 2024
LIN
Séjour de 6 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 29 avr. 2024
Dear Lin Yisheng,Thank you for coming to Nobu Los Cabos. We thank you for sharing your valuable opinion with this amazing community and look forward to welcoming you back in the not-so-distant future. Until next time, we remain at your faithful service,Warm Regards!
10/10 Excellent
Brett
2 avr. 2024
Brett
Séjour de 4 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 23 avr. 2024
DearWe thank you again for taking the time to share your valuable opinion with this amazing community and look forward to welcoming you back in the not-so-distant future. Warm Regars!
10/10 Excellent
Scott
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 4 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 2 avr. 2024
Dear Mr. Kotler,Thank you for your review and for choosing to stay with us. We are delighted to hear you had such a memorable experience with us at Nobu Hotel Los Cabos. We go out of our way to ensure that every one of our guests is being provided with the personalized service and luxurious luxury experience they deserve.Thank you for your trust in all the staff and for letting us be part of your vacation. Sunny regards from Cabo!
4/10 Médiocre
Christopher
Voyage en couple
1 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Christopher
Séjour de 3 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 1 avr. 2024
Dear Mr. Thank you for sharing your comments in regards to your recent visit to our resort. For us, our guest's impressions are very important which is why our staff put everything in their hands and provided all their efforts to follow through on your communication and your requests. Your feedback is valuable, and I will ensure that your comments are shared with the relevant departments for consideration. We are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience.Thank you one more time for your valuable opinion and we hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!
10/10 Excellent
Jack, Glencoe
Voyage en famille avec de jeunes enfants, Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jack
Séjour de 5 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 2 avr. 2024
Dear Mr. Kapaun,Thank you for coming to Nobu Los Cabos and seeing for yourself the extraordinary level of service and product we offer to well-traveled guests such as yourselves. We feel honored to have been able to provide an incredible culinary experience regarding or specialities with our Mexican flavor.Having read your remarks, it was a pleasure to learn that you enjoyed every aspect of your stay. However, we were especially gratified to learn that some of our hosts formed a part of that magical experience.Please know we are taking notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We hope to welcome you soon.Kind Regards!
10/10 Excellent
Alicia
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alicia
Séjour de 3 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 1 avr. 2024
Dear Mrs. WillensWe are very glad to read that you had an amazing vacation at our resort Nobu Hotel Los Cabos. Looking forward to welcoming you back soon again when back in Cabo.Sunny regards from Nobu Team.
10/10 Excellent
Nick
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nick
Séjour de 2 nuits en mars 2024
Réponse de Nobu Hotel Los Cabos le 1 avr. 2024
Dear Mr. Barbir,Thank you for taking the time to share your review with us. Your opinion holds great significance, as our priority and mission revolve around creating experiences like the one you've described for our guests.We are looking forward to welcoming you in the near future.Warm regards from Cabo!