Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Playacar Beach Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Playacar Beach Resort

Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Playacar Beach Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Playacar Beach Resort

Merci Laurent d'avoir pris le temps de partager avec nous vos commentaires et opinions sur votre séjour au Sandos Playacar Beach Resort. Nous apprécions vraiment de connaître les expériences de nos clients et nous les transmettrons à notre direction pour examen. Nous nous réjouissons de vous accueillir de nouveau dans les meilleurs délais. Toujours à votre service! Warren B Responsable des relations Web Sandos Playacar Beach Resort

Chère cliente, Nous vous remercions d'avoir choisi Sandos Playacar pour profiter vos vacances ainsi de partager vos commentaires. Nous sommes heureux de savoir que vous avez eu un bon séjour et que vous avez apprecié la gentilesse du personnel. Nous espérons a vous revoir dans le futur. Salutations cordiales,

Dear guest, Thank you for choosing Sandos Playacar to spend your vacations and for sharing your score. We hope to welcome you back in the future. Kind regards,

Cher client, Nous vous remercions pour nous avons choisi pour profiter vos vacances. Nous sommes heureux de savoir que vous avez apprecié l'endroit ainsi que la nourriture et la gentilesse du personnel. Nous espérons a vous revoir dans le futur. Cordialement,

Cher client, Nous vous remercions pour avoir choisi Sandos Playacar pour profiter vos vacances. Nous sommes heureux de savoir que vous avez profité des activités et les restaurants. Nous éspérons a vous revoir dans le future. Cordialement,

Cher Client, Ainsi que saluer et vous remercier votre préférence pour notre Hotel Sandos Playacar Beach Resort, nous voulons vous remercier aussi pour le temp que vous avez pris pour partager vos commentaires avec les lecteurs de ce site important. Nous sommes heureux de lire que vous avez apprécié nos installations et la gentillesse et la attention de nos membres. En meme temps vous voudrions prolonger des escuses pour les incohérences en termes de nourriture et restuarants mentionnés. Je vous assure que ne se répétera pas aves les futurs clients que nous sommes un hotel axé sur le service a la clientéle et en tant que telle nos prenons vos commentaires et/ ou de critiques constructives ave la ferme intention et le désir de mettre en oeuvre des actions correctives ou etre nécessaire. nous espérons que cela n´a pas été un obstacle pour profiter de unes manifiques vacances et compter avec votre présence á nouveau fois avec nous. Salutations,

Merci beaucoup pour votre avis. Nous espérons vous voir bientôt. Meilleures salutations

Chers Clients, Merci beaucoup pour vos commentaires! C'est une joie pour nous de lire que vous avez eu une experience inoubliable parce que c'est exactement le but de notre travail quotidien! Nous avons de nouveautés pour le futur et esperons vraiment que vous veniez nous visiter encore trés bientot! Cordialement,

Dear Veronique, Thank you so much for your review about your most recent stay with us at Sandos Playacar Beach Resort. We hope that you can give us an opportunity of welcoming you back at our hotel so that you can experience all the renovations and improvements that we made since your last visit. Best regards

Dear Jonathan,We would like to thank you the time you have taken for sharing such great things about your recent stay at Sandos Playacar. It is wonderful to know that you felt welcomed by us and that your experience was a pleasant one.We will be hoping for your return soon so you can enjoy our services again.Sincerely, Ilse Jordan, Web Relations.

Estimado Neil, Muchas gracias por darnos la oportunidad de darle la bienvenida en nuestro pequeño paraíso.Esperaremos ansiosos su regreso!!!Ilse Jordan, Web RelationsSandos Playacar

Dear Kelly,First of all, thank you for choosing our little paradise for your Mexican holidays!We look forward to welcome you back and give you another unforgettable lifetime experience.Kind Regards,Ilse Jordan Web RelationsSandos Playacar

Dear Anita,On behalf of the Sandos Playacar family, we thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Ilse Jordan, Web Relations.

Dear Joseph,We would like to thank you for taking the time to write such a nice review about your recent stay at Sandos Playacar.We are glad that your experience with us was pleasant and to have read that you really enjoy our stay with us. We will be hoping for your return soon so you can enjoy our services again.Sincerely, Ilse Jordan, Web Relations.

Dear Inessa,We would like to thank you for taking the time to write such a nice review about your recent stay at Sandos Playacar.We are glad that your experience with us was pleasant and to have read that you really enjoy our stay with us. We will be hoping for your return soon so you can enjoy our services again.Sincerely, Ilse Jordan, Web Relations.

Dear Ryan,Please accept our apologies for not living up to your expectations and thank you so much for the taking the time to write this review as it give us the opportunity to improve and we will take the proper measures to avoid this situation in the future.Sincerely, Ilse Jordan, Web Relations.

Dear Amani,We are very saddened to read your review and read that we did not fullfil your expectations. I truly regret the inconveniences you had during their stay. We have carefully noted each point you mentioned in order to improve, we are always worried about our guest’s well-being and strive to make holidays at our property an unforgettable experience.Thank you for staying with us and I hope you will give us another opportunity to serve you.

Dear Jennifer,I would like to thank you for posting this kind review, and sharing the wonderful experience you had during your stay. It is wonderful to know that you felt welcomed by us and that your experience was a pleasant one.Please be sure that we would be happy to communicate your words to our Sandist We hope to have the honor of serving you in the future. Best regards, llse Jordan Web Relations

Dear [customer name],First of all, we would like to apologize for any inconvenience you may have experienced during your stay at our hotel.We have read your review carefully and understand that many of the things you mention are valid. However, we would like to clarify a few points.It is true that we are not an adults-only resort. In addition to the Select Club, our "Adults Only" section has an exclusive oceanfront pool, private beach areas and two VIP bars. Our all-inclusive resort is also comprised of the Family Section and the Royal Elite Hacienda Section, making it a sectional hotel.You may have formed a misconception of a 100% adults-only hotel. That is why our name includes "by Sandos", which is a hotel brand that offers a variety of options for families, couples and groups of friends.We are sorry for the misunderstanding and hope that next time you will be able to enjoy your stay with us much better.We hope you have the opportunity to visit us again in the future. We will be working to improve our service and provide you with a more satisfying experience.Yours sincerely,ilse Jordanweb Relations

Estimado Claudio,Agradecemos mucho su reciente visita y por haberse tomado el tiempo de escribir sus comentarios, realmente nos hace feliz saber que tuvo una excelente estancia con nosotros; Muchas Gracias por habernos dado la oportunidad de haberlo hospedado.Esperamos verlos en sus próximas vacaciones y consentirlo aquí en Sandos Playacar Resort.Saludos cordiales, Ilse Jordan Web Relations.

Dear James,First of all, thank you for choosing our little paradise for your Mexican holidays!We look forward to welcome you back and give you another unforgettable lifetime experience.Kind Regards,Ilse Jordan Web RelationsSandos Playacar

Estimado Anthony, Muchas gracias por su valoración, nos hubiera encantado conocer su opinión. Esperamos darle la bienvenida nuevamente. Ilse Jordan, Web RelationsSandos Playacar

Estimada Lila, Muchas gracias por su valoración, nos hubiera encantado conocer su opinión. Esperamos darle la bienvenida nuevamente. Ilse Jordan, Web RelationsSandos Playacar

Dear Stephen,First of all we would like to take this opportunity to thank you for sharing your comments with us. It is thanks to your opinion as well as the other guests’ that we can keep growing as a companyWe are deeply sorry to hear that you did not enjoy your experience at our hotel to the fullest, as we strive every day to make every stay unforgettable. We have reviewed your comments in detail, along with our teams and department heads, and would like to assure you that all your concerns will be addressed.We also regret that our dining experience did not meet your expectations, mainly because the quality and diversity of our culinary offerings is one of our strengths. We take your comments about our food very seriously, because we want our restaurants to continue to be of a very memorable dining experience for our guests.Once again, thank you very much for choosing our hotel on this occasion; we hope to have the opportunity to serve you again in the near future.Kindest Wishes, Ilse Jordan, Web Relations.,

Estimado Christopher, Muchas gracias por su valoración, nos hubiera encantado conocer su opinión. Esperamos darle la bienvenida nuevamente. Ilse Jordan, Web RelationsSandos Playacar

Dear Rebekah,We would like to thank you for taking the time to share your recent experience at Sandos Playacar.We would like to extend an apology for any inconvenience that may have arisen during your stay, rest assured that your highlights will be taken into consideration and immediate proactive action will be taken in order to provide a better experience for your and to future guests.We will continue follow up these inconvenience, thank you for giving us the opportunity to approach to you.Sincerely, Ilse Jordan, Web Relations

Dear Alan, We are sorry to read in your review that our hotel did not live up to your expectations. We understand that you had problems with both rooms you were assigned, and we are terribly sorry for that. We want to assure you that we are committed to providing a high quality experience to all of our guests, and we never want anyone to be disappointed with their stay at our hotel. We are also reviewing our customer service processes to ensure that guests receive the proper attention when they file complaints. We are very sorry that we were unable to meet your expectations, we hope you can give us another chance to show you that our main goal is to create unforgettable experiences and provide the best service possible. Best regards, Ilse Jordan Web Relations

Dear Trendafil ,We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us.Best regards!Ilse Jordan Web RelationsSandos Playacar

Dear Lyana,First of all, thank you for choosing our little paradise for your Mexican holidays!We look forward to welcome you back and give you another unforgettable lifetime experience.Kind Regards,Ilse Jordan Web RelationsSandos Playacar

Estimada Karina, Muchas gracias por darnos la oportunidad de darle la bienvenida en nuestro pequeño paraíso.Esperaremos ansiosos su regreso!!!Ilse Jordan, Web RelationsSandos Playacar

Dear Rose:We are happy to know that you completely enjoyed your holidays at the resort.We are looking forward to your next visit to spend here another memorable holiday.Best regards,Ilse Jordan Web RelationsSandos Playacar

Dear Anna,On behalf of the Sandos Playacar family, we thank you for commenting about the experiences lived while in our hotel. Regarding reservations at our restaurants, we understand your frustration. We have multiple restaurants in our facilities, but due to high demand and to ensure quality service, seating is designed for smaller groups of up to 6 people together. In addition, we set a maximum limit of 20 people per time slot to ensure that we can provide optimal service and maintain reasonable wait times for food.We understand that this policy may have hindered your attempts to make reservations at our restaurants. We appreciate your feedback and will evaluate our reservation system to make improvements and ensure it is more accessible and convenient for our guests in the future.Again, we appreciate your feedback and encourage you to provide us with any additional information you may have, Thanks for your time. Rest assured that we will give the utmost consideration to your constructive criticisms. Kindest Wishes, Ilse Jordan, Web Relations.

Estimada Yosselin,Agradecemos mucho sus lindos comentarios. Es muy gratificante para nosotros saber que realmente disfrutaron su estancia en nuestro hotel.Nos encantaría volver a darles la bienvenida en su próxima estancia con nosotros!Saludos cordiales, Ilse Jordan Web Relations

Dear Eliana, We thank you for sharing your comments about your recent stay at Sandos Playacar with readers of this internet site.We are sorry to see that our food selection and restaurants were not up to your expectations. We work hard to improve and elevate the quality of our services. We will certainly keep improving as we firmly believe in continuous improvements philosophy. We deeply appreciate the fact that you take time to highlight your personal opinion about areas of opportunity in which you believe we should focus our efforts and direct resources.Kindest Wishes, Ilse Jordan, Web Relations.,

Estimado Luis, Leemos con mucho agrado su contribución sobre nuestro hotel luego de sus recientes vacaciones.Nos da mucho gusto saber que nuestro hotel y el servicio de nuestros anfitriones estuvieron a la altura de sus expectativas y que nos dejo con el deseo de regresar.Le informo que hemos adicionado unidades de transporte para mejorar el servicio de traslado a nuestros huéspedes y seguiremos trabajando para elevar de forma sistemática nuestras instalaciones y nuestros servicios.Esperamos tener el gusto de recibirle nuevamente en su casa en la Riviera Maya muy pronto.Saludos cordiales, Ilse Jordan Web Relations

Dear Lourdes,Wow! We would like to thank you for choosing Sandos Playacar as your holiday destination, and for your kind and detailed review about the resort.Our guests play a key role in helping us to improve our services and we truly appreciate your feedback. We would like to thank you for taking the time to highlight our hotel features down to the detail. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff.It was and it always will be a pleasure to host you, do not hesitate to contact me if you have special requests for your next visit, I will be really pleased to help you.Sincerely, Ilse Jordan, Web Relations.