- Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’établissement
Love attention to detail from our concierge services ; Fernanda and all the friendly staffs - raffi, oscar...etc
Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive vous donne rendez-vous à Costa Mujeres, plus précisément sur une plage privée. Les célèbres Centre commercial Plaza Las Americas Cancún and Marché 28 valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Plage Mujeres et Plage de Norte. En voyage avec toute la tribu ? Envisagez de passer par les fantastiques Cancun Interactive Aquarium et Dolphin Discovery. Amateur de sport nautique ? La région a de quoi vous donner le sourire, que vous aimiez le kayak, la plongée sous-marine ou le snorkeling.Consultez notre guide de voyage sur Costa Mujeres
Il vous sera demandé de payer les frais suivants à l'établissement :
Nous avons indiqué tous les frais dont l'établissement nous a fait part. Cependant, les frais peuvent varier en fonction, par exemple, de la durée du séjour ou de la chambre réservée.
First Impression: The resort is beautiful. We were not found on the list to access the resort, luckily I was able to find my booking confirmation. We waited for a while at the front lobby to do private check in at the Family Selection. My emailed room request was never responded to, I did not get what I asked for in terms of beds but was accommodated next day. FamilyBoss items a nice touch. The Family Selection: Staff in the Family Selection kids club were great in the building and poolside. Fernanda was an amazing family host, she truly went out of her way to meet our needs, even after we moved rooms and were technically assigned a new host. The family pool with Carla and the activities they provide were great additions to our stay, I think my daughter (Age 4) would have preferred we stayed there from open to close. Food and drinks at Es Niu were also very good. The resort wasn’t especially busy when we were there, but the perks of Family Selection were not well communicated. I wasn’t sure if we were allowed to use the pool at TRS (adults only of course) or not, also not clear on the beach which area is for Family Selection. We had popcorn brought to our room by the Family Host, as I saw someone else with it otherwise I would not have known it was available. The Food: Generally I would say the food was quite good. Italian restaurant and Sports Bar, I would skip next time. Highly recommend Piacere for amazing coffees by Karim and their desserts! Wings at Thai, a must!