Les notes se basent sur un nombre total de 550 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 92 % des clients
4,7 Propreté de la chambre
4,5 Services et personnel
4,5 Confort de la chambre
4,6 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par ML de Béziers, France

Séjour tres agréable dans tres bel établissement

Publié le 4 avr. 2012
Les + : son confort, la vue, les piscines à débordement
Les - : peut-être la plage un peu rocailleuse pour la baignade
Situation : idéal
Superbe hotel idéalement situé; personnel compétent et attentionné ; piscines tres agréables; chambres spacieuses avec tres belle vue sur mer ;tres bonne restauration Proximité d'un très beau golf
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Highlands Ranch, CO

The food was very good.

Publié le 31 juil. 2014
Les + : It was all-inclusive
Les - : None
Situation : Took shuttle or taxi downtown for shopping and activities on the Marina. Not too far from hotel. The Sunset Dinner Cruise is a must!
I would recommend this hotel to others. Food was excellent with nice restaurants to choose from. 24-hour room service was right on time!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Silicon Valley, California

Excellent Service and Location

Publié le 30 juil. 2014
Les + : Service and cleanness ...
Les - : Room reservation ... The only minor problem we had was not getting the exact promised rooms for us and or children .
Situation : Very nice location ...
Very courteous staff. Service was excellent. Responds to your inquiries were immediate.Very beautiful, clean and organized facility. I would like one more time to emphasize on the staff services excellence. No sales pressure. Great choice for vacation ...
1 sur 5
par un voyageur vérifié de Los Angeles

Terrible

Publié le 30 juil. 2014
Les + : The view, the pool
Les - : Everything
Situation : Nothing its too far nothing to do. Unless you just wanna eat crappy food and drink watered down drinks and get an attitude from the staff.
We arrived at 4:30 pm had to wait two hours to check in which was uncalled for since check in is at 3:00 pm. First they checked us into the wrong room which was a storage. Then we switched room and the other room had dirty sheets so we had to wait until they were changed. Was humiliated at the front desk when I was told I couldn't have a visitor when my friend wanted to walk me to my room and handed over his wallet. They should have a disclaimer no visitors it's like boarding school or prison. There were flies all over pre made food by the buffet outside, food was terrible. Unfriendly staff, kept fishing for more tips. We had to take everyday to go to the marina to eat taxi was 20 each way so the fact that we spent all that money for all inclusive was a waste. One of the nights three men were shoved in the taxi without asking our permission we felt unsafe and were harassed. We were two women traveling, you would think they would have been more respectful but we felt disrespected. To add because of the mistake of the room I lost my favorite hat and of course they never found it, must have left it in the first storage room they checked us in since I didn't use it throughout my stay didn't wanna lose it by the pool or the beach. But they claimed it's not there and they acted like it's no big deal no concern whatsoever. I am sure someone is walking around with my fabulous hat not to point any figures.
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié de Milwaukee, WI

Amazing views and wonderful food

Publié le 28 juil. 2014
Les + : Food, views, service, pools, all amazing
Les - : The AC happened to not be working in the restaurants so more fans for a back-up.
Situation : Great golf and of course the spa.
Besides a slight hick-up from the hotel on check-in the place was amazing. There are incredible views from anywhere on the resort. The food was the best food I have had at a resort and have missed it since we got home. The staff was well trained and there to help with anything that was needed. Nice to have the pool open late and have some night swimming which isn't always offered at resorts. The room service was efficient and the food arrived hot and tasty. The only downfall was the service on the beach, they could use one or two more drink guys as the service was slow and they forgot our food order when we had rented a cabana. A great place for couples on a special trip or for small groups of friends looking to unwind at a 5 star resort.
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié de San Francisco

“Excedeed Expectations” One of the best Family Res

Publié le 27 juil. 2014
Les + : 1.) The grounds here are beautiful and very well maintained.2.) The pool grounds are also gorgeous too. 3.) Plenty of restaurants to choose from
Les - : It is unbelievably hot here. The only things air-conditioned throughout the entire facility are your rooms. The restaurants are not air conditioned
Situation : P.S. No matter what, the staff never pressured us to leave tips, but we wanted to leave tips and sometimes more than enough....
The rooms are very nice with high ceilings. Make sure you get a room with an ocean view, it's breathtaking. The pools are very nice and well cleaned. The ocean water was so clear and you can see tropical fish. The restaurants were all very good & we loved the breakfast buffet and the italian restaurant the best.The beach is amazing with great views. Must bring your own snorkel or you can rent it, lots of fishes and sea life at the bottom. They clean the room 2 to 3 times a day. The resort grounds including large infinity pools, beautiful elegant restaurants, and picturesque beach are all meticulous. In addition we would like to express to all of our fellow travelers that Fiesta Americana is not just your typical all inclusive resort, but rather a distinct property that will accentuate every guest's senses. Every single day we were greeted from the grounds keepers to general managers with a warm smile and a genuine kind gesture. All the waiters were extremely attentive and offered exquisite pairings with every course as well as their preferred top premium drink, which I thought was a unrivaled example of going above and beyond for your customers
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Nice hotel and great pools

Publié le 24 juil. 2014
Les - : They, can fixed tegu air conditioning on the indoor restaurants.
Situation : The location of the hotel is about 30 minutes from the airport and 15 t minutes to downtown Cabo. The hotel is inside a very beautiful golf course.
The hotel is really nice great pools a plenty of restaurants. I had the all inclusive plan and it was great. The was very clean and comfortable. The food at some of the restaurants was a little bad. Also, it was really uncomfortable eating at some restaurants because the were way to hot and did have air conditioning. The service around the pool area was great. The staff is very friendly and fast.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 23 juil. 2014
We had a wonderful experience! The resort was beautiful, the food was terrific, and the staff were incredibly nice and helpful! We also loved the close proximity to the amazing beach and golf course.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Los Angeles CA

Wonderful Experience!!

Publié le 22 juil. 2014
Our first time in cabos n in this hotel..I highly recommend a wonderful hotel I give it a 5 stars I love the staff. I went to celebrate my bday n the bartender took care of me no need for a club.can't wait to go back. Food was great money well spend :)
5 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Good value all-inclusive

Publié le 22 juil. 2014
We reserved two rooms and were upgraded to the villas. Very nice layout, one of the rooms smelled a little from the previous customer cooking in the kitchenette. All-inclusive was very convenient. We felt that the quality of food and service was actually better during the day at breakfast and at poolside, compared to the dinner restaurants at night which were ok at best. Beautiful views and facilities.