Trouvez des Hôtels avec parc aquatique à Riviera Maya

« I chose this hotel because it said “newly renovated “ on the ad. When we got into the room, the room was so old and dirty full of mosquitoes. Bathtub was so old and not maintained for a long time so it created lots of black particles. It was so disgusting. There was very stinky smell in the washroom. And the buffet menu definitely needs to be improved. We stayed seven nights and eight days and the foods were served exactly the same. We had been to other resorts before and they provided different...

« The front desk staff is very unfriendly when you tell them there is no beach and the room is dirty. I found hair in the bathroom on the first day of my arrival, and there was no reaction even from their manager. They are used to these complaints. The hotel's images are not realistic; the beach has been closed for a long time, and if you get close, there are mosquitoes that bite. For breakfast and the restaurants, you have to wait a long time to get in, and even the orders take over 2 hours to be...