Cher invité, c'est un plaisir pour nous de communiquer avec vous, nous sommes tout simplement reconnaissants de l'excellente note de notre propriété puisque notre objectif est de pouvoir satisfaire tous les besoins de nos clients et de leur offrir des vacances inoubliables.Nous espérons vous revoir bientôt parmi nous.Avec nos meilleures salutations.Att: Équipe de direction de l'Hôtel Serenade Punta Cana

Cher invité, c'est un plaisir pour nous de communiquer avec vous, nous sommes tout simplement reconnaissants de l'excellente note de notre propriété puisque notre objectif est de pouvoir satisfaire tous les besoins de nos clients et de leur offrir des vacances inoubliables.Nous espérons vous revoir bientôt parmi nous.Avec nos meilleures salutations.Att: Équipe de direction de l'Hôtel Serenade Punta Cana

Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade Punta Cana

Dear Ynes We are very happy to know that we have met your expectations and that you have spent a wonderful vacation with us. We hope to see you again soon in our property. Kind Regards.Management Team of the Serenade Punta Cana

Cher client, c'est un plaisir de savoir que votre séjour dans notre resort a été entièrement satisfaisant et que vous avez passé d'excellents jours avec nous. Nous espérons vous revoir bientôt. Avec nos meilleures salutationsAtt: Équipe de direction de l'Hôtel Serenade Punta Cana

Dear France We are very happy to know that we have met your expectations and that you have spent a wonderful vacation with us. We hope to see you again soon in our property. Kind Regards.Management Team of the Serenade Punta Cana

Cher Sonia, c'est un plaisir pour nous de communiquer avec vous, nous sommes tout simplement reconnaissants de l'excellente note de notre propriété puisque notre objectif est de pouvoir satisfaire tous les besoins de nos clients et de leur offrir des vacances inoubliables.Nous espérons vous revoir bientôt parmi nous.Avec nos meilleures salutations.Att: Équipe de direction de l'Hôtel Serenade Punta Cana

Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade Punta Cana

Dear Joanne We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade Punta Cana

Estimado Huésped Para nosotros es un placer comunicarnos con usted gracias por valorar nuestra propiedad con tan excelente puntuación, nos sentimos feliz y satisfechos de haber llenado sus expectativas. Saludos cordiales Dear guest It is a pleasure for us to communicate with you, thank you for evaluating our property with such an excellent score, we are happy and satisfied to have met your expectations. Kind regard.

Hola Sr. Enrique nos alegra enormemente saber que hemos llenado sus expectativas y que han pasado unas bellas vacaciones con nosotros esperamos volver a verlos pronto en nuestra propiedad. Saludos Cordiales

Estimado Sr. Kelly gracias por Preferir (Serenade Punta Cana Resort) como su destino turístico vacacional.Agradecemos mucho su buena valoración a nuestros servicios y estaremos tomando en cuenta su comentario para mejorar lo que nos sugiere en el mismo. Saludos Cordiales

Para nosotros es un placer comunicarnos con usted, Gracias por evaluar nuestros servicios lamentamos no haber llenado sus expectativas, pero estamos trabajando cada dia para mejorar en todos los aspectos Saludos CordialesIt is a pleasure for us to communicate with you. Thank you for evaluating our services. We regret not having met your expectations, but we are working every day to improve in all aspects. Best Regards\

Cher Joannenous sommes ravis que votre séjour au Serenade Punta cana ait été une expérience exceptionnelle.Nous espérons vous revoir à l'avenir dans notre établissement.A bientôt.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

Dear Etienne,We appreciate your comments, they are the best way to know the satisfaction rate of our guests. We want to let you know that it is our goal that you spend the best vacation days and that is why we work and try to improve every day, certainly comments like yours are the best reward for the daily effort of the Serenade Punta Cana team. Nothing satisfies us more than knowing that you have enjoyed your vacation and keep a pleasant memory of your stay in our facilities. We take note of your appreciation about the QR code, this is a simple method to have updated information at any time during the stay.Therefore, we hope to have the pleasure of seeing you again very soon at our resort.Kind regards.

Dear massinissa,We know the importance of large, spacious, functional rooms with all kinds of amenities for you to spend incredible days of relaxation and funAbout our service, we are sorry that our usual well rated service did not meet your expectations. Our staff works hard to provide you with the best of stays but we understand that sometimes their standards are not met.Regarding telephony and internet, we have not had any recent incident in this regard, we are sorry that your expectations in this area have not been met.Thank you again for your words and we hope to have the pleasure of welcoming you very soon to our Serenade Punta Cana.Kind regards.

Dear daniel,Thank you for your visit and for your confidence in our resort.We would also like to thank you for your appreciation of our gastronomic offer, we know the importance of having a varied menu, as well as different gastronomic options for our guests to have a total immersion.Our staff is always happy to help our guests. We are sure that the kindness and courtesy of the dominican people have made your stay an incredible experience.We look forward to welcoming you back very soon to get that 5 out of 5. We are sure that you will pass an incredible experience.Kind regards.

Dear Judita,First and foremost, we would like to thank you for choosing our hotel as a vacation destination and for taking the time to share your comments regarding your visit.We extend our gratitude to you for the great privilege of allowing us to be your host hotel for your vacation in Punta Cana.We look forward to providing you with another memorable experience.Kind regards.

Estimado Eric, Le agradecemos que haya escogido nuestro hotel para sus vacaciones, así como el tiempo tomado en realizarnos esta valoración.Es un privilegio para todo el equipo de Serenade Punta Cana saber que su estancia ha sido inmejorable.Esperamos poder recibirles nuevamente en una futura ocasión. Reciban un cordial saludo.

Chère Annie,Ce fut un véritable honneur de vous accueillir dans notre hôtel et de pouvoir contribuer à votre repos dans les Caraïbes. Nous tenons à vous remercier pour votre confiance et votre fidélité.Nous sommes heureux de savoir que, dans l'ensemble, votre séjour chez nous a été très positif. La satisfaction de nos hôtes est notre objectif numéro un et il n'y a rien de mieux que de l'atteindre.Nous vous remercions également d'avoir mentionné positivement les aspects qui vous ont plu dans l'hôtel tels que le service "preferred", la plage et l'offre gastronomique de l'hôtel. Au nom de notre équipe, nous vous remercions encore une fois pour votre visite et nous espérons vous accueillir à nouveau très bientôt, nous permettant ainsi d'avoir une autre occasion de regagner votre confiance à travers une expérience mémorable.Cordialement,

Chère Lucie,Nous vous remercions tout d'abord pour la confiance que vous avez accordée à notre Serenade Punta Cana et pour avoir pris le temps d'écrire cet avis.Nous sommes ravis de savoir que votre séjour a été tout à fait satisfaisant, et que vous avez apprécié à la fois notre large offre gastronomique et le service que nous sommes fiers d'offrir.Nous continuerons à travailler pour faire en sorte que tous nos clients aient une expérience au moins aussi bonne que la vôtre.Nous nous réjouissons de vous accueillir à nouveau prochainement.Cordialement.

Chère Anica Di,Merci beaucoup d'avoir choisi Serenade Punta Cana pour vos vacances. Ce fut un réel plaisir pour nous de vous accueillir.Nous sommes attristés de lire que votre séjour n'a pas été à la hauteur des attentes et des normes que nous sommes fiers d'offrir.Nous tiendrons certainement compte de vos commentaires pour vous offrir le meilleur service possible à Serenade Punta Cana à l'avenir.Nous sommes fermement convaincus qu'il est toujours possible de s'améliorer, et les commentaires comme les vôtres sont un outil précieux dans ce processus.Cordialement.

Dear delphine, Our guest’s comments are more than relevant to us as they encourage us to improve our products and services. We appreciate your feedback and have taken notes on the area of opportunity you mentioned to share with our team to improve our services. It will be a pleasure for us to welcome you and for you to experience these improvements. Kind regards, Management Team of the Hotel Serenade Punta Cana.

Dear Benita, Delighted that your recent experience at our property left you with the best impression, we look forward to welcoming you back again at our hotel. Kind regards, Management Team of the Hotel Serenade Punta Cana.

Dear Marie Gabrielle, Delighted that your recent experience at our property left you with the best impression, we look forward to welcoming you back again at our hotel. Kind regards, Management Team of the Hotel Serenade Punta Cana.

Chère Grégory, Ravis que votre récente expérience dans notre propriété vous ait laissé la meilleure impression, nous espérons vous revoir très bientôt dans notre hôtel de luxe. Avec nos meilleures salutations, Équipe de direction de l'hôtel Serenade Punta Cana.

Dear francois, It has been a true honor to receive you at our hotel and to be able to contribute to your rest in the Caribbean. We want to thank you for giving us your trust and loyalty. We are happy to know that, overall, your stay with us has been very positive. Guest satisfaction is our number one goal there is nothing better than achieving that. Our guest’s comments are more than relevant to us as they encourage us to improve our products and services. We appreciate your feedback and have taken notes on the area of opportunity you mentioned to share with our team to improve our services. It will be a pleasure for us to welcome you and for you to experience these improvements. Kind Regards, The Hotel Management Serenade Punta Cana

Dear Sonia, Delighted that your recent experience at our property left the best impression on you, we hope to see you again at our luxury hotel very soon. Kind Regards, The Hotel Management Serenade Punta Cana

Dear Chantal, Delighted that your recent experience at our property left the best impression on you, we hope to see you again at our luxury hotel very soon. Kind Regards, The Hotel Management Serenade Punta Cana

Dear Costumer, Thank you for choosing Serenade Punta Cana. We apreciates your comment and rate. Best Regards

Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and that you have spent some excellent days with us. We hope to see you here again soon. Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Dear Guest It is a pleasure for us to communicate with you, we regret not having been able to meet your expectations for these vacations in our property.We are sorry that situations such as the one you express to us occur, we will be taking into account all your concerns so that we can improve every day, we are a hotel committed to our guests and we will always be ready to take comments and concerns that help us to improve. Thanks for choosing us Kind regardsATT:Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Dear Guest It is a pleasure for us to communicate with you, we regret not having been able to meet your expectations for these vacations in our property.We are sorry that situations such as the one you express to us occur, we will be taking into account all your concerns so that we can improve every day, we are a hotel committed to our guests and we will always be ready to take comments and concerns that help us to improve. Thanks for choosing us Kind regardsATT:Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana