Avis sur Serenade All Suites - Adults Only Resort
Serenade All Suites - Adults Only Resort
Cabeza De Toro, Punta Cana, La Altagracia
Avis
8,8
Excellent
9,4/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
4 janv. 2024
Séjour de 8 nuits en décembre 2023
Réponse de Anthony Adames (Social Media Manager) le 9 janv. 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only
10/10 Excellent
Gérard
Voyage en couple
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gérard
Réponse de Anthony Adames (Social Media Manager) le 13 févr. 2024
Dear Gerard, it is more than a pleasure for us to communicate with you. We appreciate your excellent rating for our property and we are happy that this hotel has met your expectations on this vacation.We hope to see you again soon on vacation with us, Kind RegardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
10/10 Excellent
Liza
Voyage en groupe, Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liza
Séjour de 3 nuits en mai 2024
10/10 Excellent
Dorota
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dorota
Séjour de 3 nuits en mai 2024
10/10 Excellent
Matt
Voyage en groupe
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matt
Séjour de 5 nuits en mai 2024
8/10 Bien
MANUEL
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MANUEL
Séjour de 3 nuits en mai 2024
10/10 Excellent
Damaris
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Damaris
Séjour de 6 nuits en mai 2024
10/10 Excellent
Mario Enrique
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mario Enrique
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only
6/10 Satisfaisant
Melissa Mercedes Mota
Voyage en couple
26 mai 2024
Les points forts : Propreté
Melissa Mercedes Mota
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only
10/10 Excellent
Claudia Esther Martin
Voyage en famille, Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Claudia Esther Martin
Séjour de 6 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel
10/10 Excellent
Jennifer
26 mai 2024
Jennifer
Séjour de 4 nuits en mai 2024
8/10 Bien
Jisselle
Voyage en famille, Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jisselle
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Dear Guest We are pleased to know that your stay at our resort has been positive and that you will have great memories of your stay with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
6/10 Satisfaisant
Vince
26 mai 2024
Les points forts : Propreté et personnel et service
Vince
Séjour de 6 nuits en mai 2024
10/10 Excellent
Yamileydis
26 mai 2024
Les points forts : Propreté et équipements
Yamileydis
Séjour de 6 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only
10/10 Excellent
Miguel
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Miguel
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only
8/10 Bien
Jose
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jose
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel
10/10 Excellent
Scott W
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott W
Séjour de 7 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Dear Guest We are pleased to know that your stay at our resort has been positive and that you will have great memories of your stay with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
8/10 Bien
Inna
25 mai 2024
Les points forts : Propreté
Inna
Séjour de 6 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only
10/10 Excellent
Beleanet
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beleanet
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest We are very happy to know that we have met your expectations and that you have spent a beautiful vacation with us. We hope to see you again soon at our property. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
10/10 Excellent
Nikyia
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nikyia
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 27 mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel
10/10 Excellent
MARIAH
Voyage en groupe
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARIAH
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only
10/10 Excellent
Samantha A
Voyage en groupe
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha A
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only
10/10 Excellent
Venunye
Voyage en groupe
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Venunye
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
6/10 Satisfaisant
Georgina
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Georgina
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only
10/10 Excellent
Jordan
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jordan
Séjour de 4 nuits en mai 2024
10/10 Excellent
Natalie
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natalie
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
2/10 Horrible
Nasia
23 mai 2024
Les points faibles : Propreté
Nasia
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only
10/10 Excellent
Cassandra
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cassandra
Séjour de 6 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 23 mai 2024
Dear Guest We are very happy to know that we have met your expectations and that you have spent a beautiful vacation with us. We hope to see you again soon at our property. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
8/10 Bien
Shanell, Mount Vernon
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shanell
Séjour de 8 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 23 mai 2024
Dear Guest We are pleased to know that your stay at our resort has been positive and that you will have great memories of your stay with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
8/10 Bien
Veladee
Voyage en groupe
23 mai 2024
Les points forts : Personnel et service et équipements
Veladee
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 23 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
8/10 Bien
Jerrod
Voyage en groupe
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jerrod
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 23 mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel
4/10 Médiocre
Thomas
23 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Thomas
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only
10/10 Excellent
Julian
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julian
Séjour de 6 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 23 mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only
8/10 Bien
Nasia
Voyage en groupe
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nasia
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 23 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
8/10 Bien
Dulce
22 mai 2024
Les points forts : Propreté et personnel et service
Dulce
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 25 mai 2024
Dear Guest We are very happy to know that we have met your expectations and that you have spent a beautiful vacation with us. We hope to see you again soon at our property. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
10/10 Excellent
VLADIMIR
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VLADIMIR
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 23 mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel
10/10 Excellent
Marsha
Voyage en groupe
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marsha
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 22 mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only
10/10 Excellent
Destiny
Voyage en groupe
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Destiny
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 22 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
10/10 Excellent
Jazmine
Voyage en groupe
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jazmine
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 22 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
10/10 Excellent
Joseph
21 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Joseph
Séjour de 6 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 23 mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only
6/10 Satisfaisant
Sherita Denise
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherita Denise
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 21 mai 2024
Estimado Huésped Para nosotros es un placer comunicarnos con usted y que haya elegido esta propiedad como su destino turístico vacacional.Lamentamos los inconvenientes presentados en su estadía, estaremos tomando en cuenta estos puntos ya mencionados para presentarlo a cada uno de nuestros jefes departamentales con el objetivo de mejorar cada día más. Saludos Cordiales Att: Equipo de Dirección del Hotel Serenade All Suites Adults Only
10/10 Excellent
Miguel Concepción
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miguel Concepción
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 21 mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only
8/10 Bien
Pete
Voyage en groupe, Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pete
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 21 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
6/10 Satisfaisant
Joseph Lee
21 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Joseph Lee
Séjour de 7 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 22 mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only
8/10 Bien
Eureka V
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eureka V
Séjour de 4 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 21 mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only
10/10 Excellent
Evelyn
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evelyn
Réponse de Anthony Adames (Social Media Manager) le 21 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
8/10 Bien
Neil
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neil
Séjour de 7 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 22 mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only
10/10 Excellent
Jorge
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 21 mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only
10/10 Excellent
Yenisleidy
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yenisleidy
Séjour de 5 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 21 mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only
10/10 Excellent
Angela
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 3 nuits en mai 2024
Réponse de Anthony Adames (Social Media Manager) le 20 mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel