10/10 Excellent
Zainab
Voyage en famille avec de jeunes enfants
24 nov. 2025
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A Truly Unforgettable Birthday Weekend at The Edition Kanai
My family and I just returned from the most incredible weekend at The Edition Hotel in Kanai, celebrating both my birthday and my daughter’s birthday — and I can’t say enough about how special the entire experience was. From the moment we arrived, the hotel’s beauty took our breath away. The property is stunning, the grounds are immaculate, and the pool area is kept so clean that it feels like a true oasis.
What truly elevated this trip, though, was the extraordinary staff. Every single person we encountered went above and beyond, and their warmth is what made this stay unforgettable.
A very special shout-out to Esther from Guest Services, who was absolutely exceptional. She catered to our every need with such grace, kindness, and attentiveness. Her responsiveness was unmatched — every message, every request, every question was met with immediate care and genuine concern for our family’s comfort. It was clear she truly cared about us, especially our children, and wanted to make sure our celebration was perfect in every way. From coordinating the beautiful birthday room décor to helping arrange every detail behind the scenes, she made us feel like we were her top priority the entire weekend.
At the pool bar and restaurant, Hector was fantastic — warm, attentive, and always making sure we were taken care of. Angel, the manager, ensured every meal and every moment ran smoothly, and his team executed every detail.
Zainab
Séjour de 3 nuits en novembre 2025
