2/10 Horrible
Benjamin
Voyage en famille, Voyage en groupe
27 mai 2025
Les points faibles : PropretĂ©, Ă©quipements, infrastructures et conditions de lâhĂ©bergement
Had booked in advance by around two months, to come up for the Liverpool title parade.
I called ahead with my name and number, to see if we could do an early check in - the guy said it was unlikely but he would keep me updated - he has my information anyway.
Fast forward to 2pm, the actual check in time. I call the guy, saying that we have arrived, however he says he was having issues finding our booking and would call me back. Fast forward 15 minutes, still not heard anything so i try calling him - he's airing my calls, rejecting them... so now the panic sets in. Trophy parade starts soon and we are stuck in Liverpool with nowhere to go, no base.
I have learnt however that for some reason - even though i had my booking clear as day on my expedia app and in my email confirming the stay - that this guy has an entirely different person booked to stay.
Chuck on top of that some all whilst we are trying to sort out alternative accommodation and contact this guy - some local woman in the tower block is shouting some rubbish at us about not being able to park there, and just generally being unpleasant - cheers you hag for the supportive words đ
Eventually we sorted somewhere else to stay, at 3 times the cost of what i initially paid for this place.
A word of advice for anyone else who is thinking of booking here or anywhere else similiar: just pay that little bit extra and book a hotel - you are guaranteed a bed, adequate communication and avoid cretinous residents.
Benjamin
Séjour de 1 nuit en mai 2025