Dear guest, Thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sunbeds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for reviewing your recent stay in our Secrets Cap Cana Resort & Spa. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

Dear guest, We greatly appreciate the time you spent to share your recent holiday experience at our Secrets Cap Cana Resort & Spa, hoping you will be back soon! Best regards, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Thank you for rating our beautiful property, we greatly appreciate it! We look forward seeing you back soon! Best regards, Luz Mota Social Media Coordinator

Dear ShawnThank you for taking the time to share your impressions of your recent stay with us. We are sorry to hear that your stay was marred by the situation you mentioned, your comments are very important to us as they allow us to identify areas where we can improve, we will be in contact with the departments involved in order to reinforce our standards and prevent situations like this from happening again.Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Edily F.Social Media Coordinator

Estimado Ricardo, Gracias por calificarnos,Apreciamos el tiempo que ha dedicado a compartir sus impresiones personales sobre su estancia. Siempre agradecemos los comentarios, ya que nos permiten mejorar continuamente la experiencia que creamos para nuestros huéspedes.Estamos encantados de que haya disfrutado de su estancia con nosotros. Gracias por elegirnos cuando visito la zona, esperamos poder darle la bienvenida de nuevo muy pronto.Edily F.Social Media Coordinator

Dear DominickThank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Lia, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Kirby,Thank you very much for rating us. Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Thank you very much for rating us. Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Deborah, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Edily F.Social Media Coordinator

Dear Duane, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator.

Dear Robert, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Clara, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Edily F.Social Media Coordinator

Dear Yancarlos, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Edily F.Social Media Coordinator

Dear Gregory John, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We look forward to having the opportunity to serve you again in the future.Edily F.Social Media Coordinator

Dear Vonshay, Thank you for rating us.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Christopher, Thank you for rating us.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Edily F.Social Media Coordinator

Dear Brandon Joel, Thank you for rating us, we appreciate the time you took to leave your feedback on your recent stay at our resort. We look forward to the opportunity to serve you again in the future.Edily F. Social Media Coordinator

DearThank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We look forward to having the opportunity to serve you again in the future.Edily F. Social Media Coordinator

Thank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F.Social Media Coordinator

Dear Daniel, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.We are sorry that your stay has been marred by the situations that we external, we will be sharing your comments with the corresponding department, your comments are very important to us as they allow us to find our point of improvement in order to offer and ensure a high-quality service. Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Edily F. Social Media Coordinator

Dear Rajat Thank you for rating us.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Yvonne, Thank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F. Social Media Coordinator

Dear Elizabeth, Thank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F.Social Media Coordinator

Dear Maria, Thank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F. Social Media Coordinator

Dear Heidi DevonThank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F. Social Media Coordinator

Thank you for rating us, we are very happy that you have chosen our hotel to spend your vacations.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We hope to welcome you back very soon.

Estimado Julio, Gracias por calificarnos, nos sentimos muy felices de que haya elegido nuestro hotel para pasar sus vacaciones soñadas, esperamos darle la bienvenida nuevamente muy pronto.

Thank you for rating us, we are very happy that you have chosen our hotel to spend your vacations.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We hope to welcome you back very soon.

Dear Sveta, Thank you for rating us, we are very happy that you have chosen our hotel to spend your vacations, we hope to welcome you back very soon.

Dear Richard, Thank you for sharing with us your experience in our hotel, we are very proud to know that we were able to meet your expectations. Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Dear Timothy,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.We have taken notes of your comments and will be sharing them with the responsible department. Your observations are very important to us and we assure you that they will be taken into account. Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Dear Katherin May Thank you for your kind rating.Your comments are very important to us, we are glad you were able to enjoy our facilities and of course we will be congratulating Philippe for collaborating with your well being during your stay with us. We regret the inconvenience occurred during your stay, we will be sharing your comments with the department responsible for the necessary actions. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Elizabeth H.Social Media Manager

Dear Robert. Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticsYour comments are very important to us, that is why we will be sharing your comments with the corresponding departments so that your observations can be taken into account.Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not-too-distant future. Elizabeth HSocial Media Manager

Dear Brady Todd, Thank you for rating us, we are very happy that you have chosen our hotel to spend your vacations, we hope to welcome you back very soon.

Dear Henry Thank you for your rating.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Elizabeth H. Social Media Manager

Dear Thomas, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Elizabeth H. Social Media Manager

Dear Tracey.Thank you for your rating. We deeply regret that we were unable to meet your expectations of your dream vacation. We hope to have the opportunity to serve you again in the future and have the chance to exceed your expectations.Elizabeth H. Social Media Manager.

Dear John,Thank you very much for leaving these wonderful rate of your recent stay, we are delighted that you enjoyed your stay among us. We look forward to having the opportunity to serve you again in the future.Elizabeth H. Social Media Manager

Dear Joseph David,Thank you for the time you spent to rate your recent stay. We look forward to having the opportunity to serve you again in the future.Elizabeth H. Social Media Manager

Dear Ernest,Thank you for the time you spent to rate your recent stay. We look forward to having the opportunity to serve you again in the future.Elizabeth H. Social Media Manager

Dear Omar Thank you for your score. Look forward to having the opportunity to serve you again in the future. Elizabeth HSocial Media Manager.

Dear Christine,Thank you for the time you spent to rate your recent stay. We look forward to having the opportunity to serve you again in the future.Elizabeth H. Social Media Manager

Dear Tara, Thank you for the time you spent to rate your recent stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Elizabeth H. Social Media Manager