L'hébergement Bahia Principe Luxury Akumal - All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 3 piscines extérieures.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Bahia Principe Luxury Akumal - All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : minuit.

L'hébergement Bahia Principe Luxury Akumal - All Inclusive offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. L'ensemble des boissons et de la nourriture sont incluses et vous aurez la possibilité de vous adonner à la planche à voile, au snorkeling, au kayak et d'autres activités plus encore.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, cet hébergement se trouve dans le secteur de Akumal à 2 km de sites comme : Riviera Maya Golf Club et Aktun Chen. Plage de Xcacel est à 2,6 km de distance.

Bahia Principe Luxury Akumal - All Inclusive Avis, Prix & Photos 2025

8/10 Bien

Warner Darren

6 sept. 2025

Séjour de 7 nuits en août 2025

10/10 Excellent

Judith

Voyage en couple

4 mai 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Nous avons adoré le fait detre dans un hotel a 40% rempli, pas d'attente dans rien, pas besoin de réserver de chaise. La qualité et quantité de nourriture est aussi à signaler, tout est bon,et frais, du bon café avec du vrai lait

Séjour de 7 nuits en avril 2025

8/10 Bien

Calisti

Voyage en famille

8 févr. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Tourisme grand format

Hôtel chic mais énorme pas trop personnalisé. Adapté à une clientèle us pas trop concernée par le gaspillage et l'écologie

Séjour de 7 nuits en janvier 2025

10/10 Excellent

fabrice

Voyage en couple

24 janv. 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Un très bel hôtel, lieux agréable, très nombreuses piscines et plages.

Séjour de 8 nuits en janvier 2024

6/10 Satisfaisant

Cherine

Voyage en couple

29 juil. 2023

Les points forts : Personnel et service et équipements

Les points faibles : Infrastructures et conditions de l’hébergement

I liked the overall resort but the rooms need a big renewal as they are old and the humidity is terrible. The restaurants a la carte were soso and the buffet sometimes it had a smell but the variety was good. I loved the staff a lot they were friendly, welcoming and very nice

Séjour de 7 nuits en juillet 2023

10/10 Excellent

Harleen Kaur

14 nov. 2025

Les points forts : Services et équipements

Excellent

Séjour de 5 nuits en novembre 2025

10/10 Excellent

Michael Alexander

13 nov. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We had a great time!

Séjour de 7 nuits en octobre 2025

2/10 Horrible

Jessica

Voyage en groupe, Voyage en couple

10 nov. 2025

Les points forts : Propreté

Les points faibles : Services et équipements

The room accommodations were fine but the drinks were terrible. Like 1/10. We check in online 10 days before & couldn’t get a dinner reservation through the app. We reached out to the hotel & they said that they can schedule it for us then later said they could not. I asked for birthday banners for myself & my friends who travel with us in a different room but those request weren’t honored. Will not be returning. There is nothing luxury about it except the price.

Séjour de 9 nuits en octobre 2025

6/10 Satisfaisant

Hedy

Voyage en famille avec de jeunes enfants, Voyage en groupe, Voyage en couple

9 nov. 2025

Room was fine, staff were very nice and helpful. Over half of my party got food poisoning here and were violently sick for a day. They couldn’t fully enjoy the buffet and some had to cancel their restaurant reservations because of it. Signing up for restaurant bookings was more difficult than needed, and most of the times you could just ask for a table anyway without reservation. App was not user friendly. Sometimes the restaurant staff would ask if we had the menu without allowing us to scan a QR code and would rush us to make a decision. Wish the app could show the menu as well as the reservation at the same time or the restaurant provide a paper menu. The map on the app for the resort was also very confusing and finicky. It sometimes didn’t show properly where the location was and just zoomed out to the whole resort. Food was okay, saltier than expected for many dishes. Was expecting restaurant quality to be higher since it was so hard to get a reservation but it wasn’t. A lot of their pudding desserts had no flavour. Entertainment at night was nice. Hours of operation for snack bar was not correct. The room was too cold with fan/AC at night so I grabbed a blanket from the closet but it had bugs living in it. The app allowed you to do many things like order room service or browse activities, but it doesn’t say if the activity is kids only or adults only. The beach was very nice, could see fish just by standing in the water.

Séjour de 7 nuits en novembre 2025

2/10 Horrible

Brittany

Voyage en famille avec de jeunes enfants

8 nov. 2025

Les points forts : Propreté et personnel et service

A majority of our group got severe food poisoning eating at the breakfast buffet. It took several days to recover. Ruined our vacation and experience.

Séjour de 7 nuits en novembre 2025

8/10 Bien

Michael Adam

Voyage en famille

7 nov. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Staff was great, food was good, but we couldn't get any reservations despite the fact the restaurants weren't busy. We tried to access the app prior to arrival to reserve before we checked in, sent an email as well trying to make reservations but was unsuccessful. Whoever answered the email thought I was trying to dispute the amount we were charged. Other than that, it was great. Construction going on so it was pretty empty.

Séjour de 4 nuits en octobre 2025

10/10 Excellent

German Antonio

Voyage en groupe

6 nov. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Everything was amazing

Séjour de 4 nuits en octobre 2025

10/10 Excellent

Mike David

Voyage en famille, Voyage en groupe

3 nov. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Although our room was starting to show its age, it was very clean and the staff was excellent. There was a significant renovation happening to many of the villas so it seems they are keeping the buildings as up to date as they can. The only downside was the food. The dishes at the buffet were consistently mislabeled and the restaurants were extremely difficult to book a reservation, although the food was excellent at the one reservation we did secure

Séjour de 7 nuits en octobre 2025

10/10 Excellent

INHO

Voyage en famille

1 nov. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Room was so clean and maintenence was good. Servers were so kind and food was great.

Séjour de 4 nuits en octobre 2025

10/10 Excellent

Nicole

29 oct. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Everything was clean & staff super friendly and professional

Séjour de 5 nuits en octobre 2025

8/10 Bien

John Lawrence

26 oct. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Very nice resort. Food was good but not the best.

Séjour de 5 nuits en octobre 2025

10/10 Excellent

Amira

Voyage en famille

26 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We enjoyed our stay at this property. All staff worked very hard to make guests enjoy their stay. Minor issues still existed but didn’t take away from the overall fun and enjoyment. Issues: 1) people from other Bahia resorts were all over our Akumal resort. Even on the beach they were all over, which made our section of the beach crowded and chairs taken. Same for pool and pool area. I didn’t pay attention if that’s the case for the buffet because then it’s not fair for us paying for luxury and having others enjoy the same level of service while paying less. 2) the TV in the room needs upgrade 3) the water was weak but we asked the reception and they fixed the issue 4) more shows as we only had 2 during our 6 nights 5) dessert section was very poor. Needs more quality options. Ice cream selection also. Would’ve been better if we had different selection. Otherwise it was amazing time especially at the adults only section for the hotel

Séjour de 6 nuits en octobre 2025

8/10 Bien

Abbas

Voyage en famille avec de jeunes enfants

25 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Empty trays Washrooms with broken locks Washrooms with no hangers/hooks Delayed shuttles

Séjour de 7 nuits en octobre 2025

10/10 Excellent

Araik

Voyage en famille, Voyage en groupe

24 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Very nice and very friendly staff! Front desk staff are very professional! Restaurant staff nice and polite!! Customer service guys always help with any questions or issues. Bahia Principe!! Great job !!!

Séjour de 7 nuits en octobre 2025

4/10 Médiocre

Thresea

Voyage en famille

24 oct. 2025

Les points forts : Personnel et service

Les points faibles : Services et équipements

the water coming out of the faucet and shower was brown, and we couldn’t get any reservations for the restaurants had to eat the buffet which was sub par.

Séjour de 4 nuits en octobre 2025

8/10 Bien

Michael

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe

23 oct. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Les points faibles : Personnel et service

Reservations were difficult to get. The confirmation numbers provided by Expedia at the time of booking were incompatible on the Bahia Principe app to check-in 10 days in advance and make dinner reservations, which is required if you have a hope of making reservations. I had to message the hotel through Expedia and it takes about a day or 2 to hear back.. Some people in our group tried to make reservations upon arrival at the resort and the staff seemed very unsympathetic and basically said it was our problem that nothing was available. They did absolutely nothing to help us. Some of our group could only get 1 reservation for the week but no one got reservations for more than 3 or 4 nights. The resort advertises unlimited ala cartes for luxury guests, but I would not call getting 1 reservation over 7 days unlimited. The restaurants we went to were barely half full and some were closed. You should have more restaurants open and staff to accommodate reservations from all of your checked in guests. Expedia should work with Bahia to provide booking numbers that are actually work for making dinner reservations and shouldn't leave it up to guests to figure it out on their own. At the very least the need to check-in 10 days in advance to get dinner reservations should be clearly stated on the hotel page within expedia. Lack of reservation availability makes me question returning to a Bahia resort in the future.

Séjour de 7 nuits en octobre 2025

8/10 Bien

Jeremy

Voyage en groupe, Voyage en couple

22 oct. 2025

Les points forts : Propreté, personnel et service, équipements

The rooms were clean and the cleaning staff did great with making sure we had plenty of towels and the room was clean everyday. The staff at the bars, restaurants and throughout the whole property were very nice and attentive. I did have an issue of the air conditioner not cooling very well, so I requested a fan from guest services, and the guy said he would talk to his coworkers, but I never received a fan in my room. I also contacted guest services one night to have a technician come to the room and check the air conditioner however a technician never arrived. Some friends of mine also requested a technician come check the air conditioner in their hotel room, and nobody ever came to check theirs either.

Séjour de 4 nuits en octobre 2025

8/10 Bien

Veronica

Voyage en famille

22 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Our family stay was very good. The property is nice and well kept. Service was good so was the food. Gabriel, Marcos and Jose from the a la carte restaurants were excellent and definitely deserve a personal mention. Dinner at Ku’uk was absolutely exceptional; 5 stars! However, I was disappointed about something between Expedia and the hotel: when I made the reservation in Expedia, I was asked the ages of my children then I paid what was asked. Upon arrival and check-in, I was told that because they consider 13 to be adults, I should paid a difference. I was furious. Why doesn’t the hotel tell that to Expedia that so Expedia can charge the correct amount at the beginning and not having to deal with that especially after a long flight? It’s a big fail from both companies and a terrible customer experience. At the end, a staff meme we helped up to get this resolved. The other things that was not a great experience, was having to book the a la carte restaurants. Not all of them open everyday and they have limited availability. The daily buffet is ok but if those reservations are not made at the restaurants, it can get really boring easily food wise. Like I said, we had a very nice time but we will for sure consider other options before booking here again.

Séjour de 6 nuits en octobre 2025

10/10 Excellent

Jawhar

Voyage en couple

21 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

so many options

Séjour de 4 nuits en octobre 2025

10/10 Excellent

Alan

Voyage en famille

19 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Staff is excellent. Food excellent. Adults only areas.

Séjour de 7 nuits en octobre 2025

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