Réservez un hôtel en bord de mer à Windermere

« Messaged host few times no reply no »

« Absolutely terrible experience the property has very steep steps and is located on second floor I traveled with my 11 months old daughter and my wife was pregnant so it was almost impossible without a lift for us to go outside we planned and saved for this holiday 2 years ago but they ruined everything for us and they property and hotels.com refused to reimburse my payment because of their mistake we had to suffer a huge loss »

« excellent accommodation, ideally located to enjoy the lakes. »

« Check-in went smoothly and we did not face any issues during arrival. However, there were a few major problems during our stay. The Wi-Fi was not working at all throughout the property, which caused a lot of inconvenience. In addition, none of the heaters in the upstairs rooms were functioning properly. Because of this, the rooms became extremely cold during the night, making it very uncomfortable for us and disturbing our sleep. We would appreciate it if these issues could be looked into...

« Cleanliness was great! Garden is big but not very well maintained. It would had been good if there were some toiletries (no handwash, no shampoo or soap anywhere - had plenty of towels and napkins) which I feel is basic necessity and not everyone would carry it unless aware of not having it in the house and there is nowhere you can buy it from nearby. Overall cleanliness was amazing, location and space is nice, and I would book it again for these reasons. »