Réception
Vérifier la disponibilité

Avis sur Montcalm Chilworth Townhouse, Paddington

5 out of 5
Montcalm Chilworth Townhouse, Paddington
55 Westbourne Terrace, Paddington, London, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 490 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 302 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 39 avis sur 1000." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Lucie Anne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Séjour de 3 nuits en septembre 2023
Réponse de Maisum Naqvi le 3 oct. 2023
Thank you ever so much for having shared this wonderful review! I am absolutely thrilled to see that the quality of the service received as a result of our customer-oriented team and the range of service provided during your stay has made your expectations exceed on all fronts contributing to an enjoyable stay. I hope to welcome you once again in the not too distant future. In the meanwhile wish you well.

8/10 Bien

Cédric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de qualité bien placé.
La chambre club est très confortable. Par contre aucune chambre ne donne sur l’avant de l’immeuble qui est pourtant très beau. On a donc vue sur l’arrière du carré d’immeuble avec blocs de clim, arrière cour de cuisine, stockage… Il y a de tout au petit déjeuner mais on ne peut pas dire que ce soit de grande qualité. Il faudrait au moins du vrai café plutôt que des verseuses de café filtre sans saveur. Une machine à grains serait tout de même plus appropriée pour cette gamme d’hôtels. Panier de fruits et mini bar gratuit mis à disposition dans la chambre. Réservé 200 euros la nuit en novembre pour un séjour en mai donc 6 mois avant et hors petit déjeuner. 12 euros le petit déjeuner quand même. Un mois avant le séjour les prix étaient montés à 320 euros la nuit. Hôtel très bien placé à côté de la gare de Paddington desservie par beaucoup de trains et métros.
Séjour de 4 nuits en mai 2023
Réponse de Vinayak Girgune le 24 mai 2023
Dear Cedric,Thank you for sharing your feedback following your recent stay with us. I am excited to hear that you had a faultless experience! We strive to provide a star rated customer experience’ and it seems as though this has succeeded with your visit. I am absolutely delighted to see that our team was able to provide you a pleasant impression. We hope to have the pleasure to welcome you back with us for your next visit to London!Kind Regards,Vinayak Girgune General Manager

10/10 Excellent

ABDELAZIZ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Vinayak Girgune. le 25 févr. 2022
Dear Abdelaziz, Thank you for sharing this wonderful feedback with us from your recent stay at The Chilworth. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London.

10/10 Excellent

LUC

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TRES BON HOTEL, JE RECOMMANDE
Très bon hôtel à deux pas de la gare et du métro. Bonne ambiance dans le lobby, chambre de qualité et propre. Tout fonctionnait.
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Parfait. Natalia et Alex ont été au top !! Ce sera mon adresse londonienne
Séjour de 5 nuits en décembre 2019

2/10 Horrible

Andreas

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel catastrophique
Je suis arrivé à l’hôtel à 22h00. Ils ont prétendu que la réservation a été annulé par hôtels.com. J’ai contacté le service client de hôtels.com qui m’a indiqué que ce n’est pas le cas. Ils n’ont même pas essayé de trouver une solution et m’ont juste renvoyé. De plus personnel très désagréable. A priori je n’ai pas été le seul client à avoir le problème.
Séjour de 2 nuits en décembre 2019

8/10 Bien

Thibault

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Correct mais rien d’exceptionnel
Hôtel très bien placé par rapport au centre, à 3/4km à pieds (30/40mn de marche) Le personnel parle exclusivement l’anglais Cependant bon accueil et hôtel propre Chambre très petite mais qui reste malgré tout confortable et avec tout ce qu’il faut.
Séjour de 2 nuits en novembre 2019

10/10 Excellent

Khalid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff, and really good service
Séjour de 2 nuits en juillet 2019
Réponse de Prashant le 16 juil. 2019
Dear Khalid Thank you for sharing your feedback about your recent stay at The Chilworth London Paddington. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us. It would be a pleasure to have you stay with us again in the future. Kind Regards, Prashant Marne Hotel Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel parfait !
Après une très mauvaise expérience dans un autre hotel (le Vegas hotel que je ne recommande pas du tout), nous avons dû trouver une autre solution de dernière minute. Arrivés au Chilworth, nous avons oublié un sac avec tout nos papiers dans le taxi. Voyant notre detresse, le personnel à tout essayé pour le retrouver . Au final c'est le chauffeur de taxi (très gentil), qui l'a rapporté à l'hôtel. Nous remercions le personnel du Chilworth d'avoir été si gentil et prévenant. Nous recommandons cet hôtel bien-sûr à 100%.
Séjour de 2 nuits en mars 2019
Réponse de Prashant le 9 avr. 2019
Dear Guest Thank you for sharing your feedback about your recent stay at The Chilworth London Paddington. We really appreciate your comments. We apologise that we could not exceed your expectation in previous visit. It would be a pleasure to have you stay with us again in the future to change your views about The Chilworth London Paddington. Kind Regards, Prashant Marne Hotel Manager

8/10 Bien

laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018
Réponse de Prashant le 22 janv. 2019
Dear Laurent, Thank you for sharing your feedback about your recent stay at The Chilworth London Paddington. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us. It would be a pleasure to have you stay with us again in the future. Kind Regards, Prashant Marne House Manager

8/10 Bien

Fred

Les points forts : Propreté
I’ve stayed at this hotel quite a lot in the past, but I think they are lowering their standards lately. The fire alarm kept going off for quite some time late in the evening. I tried to get a drink from the bar and they wouldn’t serve me. I understand they don’t work open the bar all But when you disturbed the fire alarm, I thought it should be possible to at least get a drink To say this is a five star hotel they need to look at their policies
Séjour de 1 nuit en mai 2024
Réponse de Telvina le 12 mai 2024
Dear Fred , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience , also we will take your review into consideration and and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 Excellent

Joanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would recommend. Easy access to Paddington station. Comfortable bed. Great for Royal Albert Hall…. 25 min walk through gardens. Would stay again.
Séjour de 1 nuit en mai 2024
Réponse de Telvina le 12 mai 2024
Dear Joanne , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London

8/10 Bien

Charlene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfectly location near Paddington Station and pubs. Walkable to Kensington Park.
Séjour de 4 nuits en mai 2024
Réponse de Telvina le 9 mai 2024
Dear Charlene , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 Excellent

Ordemia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thoroughly enjoyed my stay here. The property exceeded my expectations. Only concern, I was initially booked for a basement room and asked front desk if I could be moved to another room. It was done with no issues.
Séjour de 1 nuit en mai 2024
Réponse de Telvina le 9 mai 2024
Dear Ordemia , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 Excellent

Ordemia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Telvina le 9 mai 2024
Dear Ordemia , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

8/10 Bien

Henry

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very convenient and the people at the hotel were very helpful. I did not like the size of my room as it was very small considering how much I paid per night.
Séjour de 1 nuit en mars 2024
Réponse de Telvina le 9 mai 2024
Dear Henry , Thank you for the review on your recent stay with the Chilworth hotel . I am pleased to see that you liked the location of the hotel along with the services provided by our staff . Although sorry to hear about the room if had to known at the time of stay would surely help you out with some other options as we have many larger rooms with different categories . I apologise for the inconvenience caused . If given a chance in future would like to personally assist you with the stay .

2/10 Horrible

Jamileh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I checked into my first room, only to find a crawling worm like bug on the mattress - I was understandably shocked! The rest of the room was ok, though very dark and dusty. I spoke to reception - they came to check the bed and found the same (or another) bug also on the mattress, so agreed to move me. However, they didn't help me with my bags until I asked, there were very little words spoken to me about the situation, and certainly nothing said that would reassure me the same would not happen in the next room (which was only next door to the first room). The member of the team then stood and watched me strip the bed in the next room to check the mattress, still no word of apology for the inconvenience, and also no consideration for my distress, and the fact I was now running very late for an event. The bed in the second room was ok, but not the cleanest I've ever experienced, and again the room was dark and dusty, with other half dead white 'flies' all over the carpet and around the ceiling lights. I had to stay in the room as I had no time to find a new hotel and make my event in this instance, but I barely slept on returning to the room, and left very early the next day. I was really shocked and upset at the lack of care provided by the team, along with the level of hygiene in the rooms - I would not recommend this hotel at all.
Séjour de 1 nuit en mars 2024
Réponse de Telvina le 9 mai 2024
Dear Jamileh , Thank you for the review on your recent stay with the Chilworth hotel . I am sorry to hear about the trouble you had to face during your stay . I will take your review on board and will investigate on this matter . Also your review is important us as it helps as improve on our services . I apologise for all the trouble you had to face

10/10 Excellent

Jenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Telvina le 9 mai 2024
Dear Jenny , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 Bien

Jazmine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Telvina le 9 mai 2024
Dear Jazmine , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 Excellent

Emilie

Séjour de 1 nuit en février 2024
Réponse de Telvina le 9 mai 2024
Dear Emilie , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 Satisfaisant

Emma

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sadly, this doesn’t present as a 5* hotel. The staff were lovely but the doors to neighbouring rooms were slamming regularly and the room wasn’t particularly clean.
Séjour de 1 nuit en février 2024

10/10 Excellent

Claudia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 2 nuits en février 2024

10/10 Excellent

Jane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was the perfect place to stay, very clean, food lovely and staff couldn’t do enough. central to for the underground. Would definitely recommend this, and will definitely be booking again
Séjour de 2 nuits en février 2024
Réponse de Telvina le 25 févr. 2024
Dear Jane,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location , close to the underground subway and restaurants and shopping . Probably the smallest room I’ve ever stayed in but I was travelling solo so it was ok . I would not recommend a room in the basement as it was so loud and had no windows. However the front desk very accommodating and moved me after the first night .
Séjour de 8 nuits en février 2024
Réponse de Telvina le 25 févr. 2024
Dear Gary,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 Satisfaisant

Srinivasa Rao, Ashburn

Séjour de 1 nuit en février 2024
Réponse de Telvina le 9 mai 2024
Dear Srinivasa Rao , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

6/10 Satisfaisant

P

Les points forts : Propreté et personnel et service
Steps in the room was very dangerous. But overall it was nice place to stay.
Séjour de 2 nuits en février 2024
Réponse de Telvina le 25 févr. 2024
Dear P,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2024
Réponse de Telvina le 25 févr. 2024
Dear Paul,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 Bien

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small room
Nice hotel, good location, room was so small. So small we could not open our cases!
Séjour de 1 nuit en février 2024
Réponse de Telvina le 25 févr. 2024
Dear Trevor,Thank you for the review on your recent stay with the Chilworth. I am sorry to hear about the trouble you had to go through during your stay .We do have larger rooms with different option if had to known at the time of stay would surely help you out with different option, if given a chance in future would like to assist you personally .

2/10 Horrible

Naheeda

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Telvina le 25 févr. 2024
Dear Naheeda,Thank you for the review . I am sorry if you had any trouble during the stay , would you like to express more about what was the cause so we can improve on our services for future guests . Your review is important to us . If given a chance in future would like to assist you personally with your stay

10/10 Excellent

Ethan

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Pleasant staff, clean rooms, nice bathrooms
Séjour de 1 nuit en décembre 2023
Réponse de Telvina le 25 févr. 2024
Dear Ethan,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 Bien

Darren

Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Darren,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 Excellent

Fred

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always enjoying my stay at this hotel. They only thing I don’t like you staying in rooms in the basement I like to have a window in my room
Séjour de 2 nuits en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Fred,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 Excellent

David G

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great place to stay! Clean and the staff was very friendly and attentive!
Séjour de 8 nuits en décembre 2023
Réponse de Telvina le 25 févr. 2024
Dear David G,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 Excellent

H

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear H,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 Excellent

Bailey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Telvina le 25 févr. 2024
Dear Bailey,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 Bien

Daichi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location to stay and see around the city, very calm and quiet neighborhood- this will definitely one of the hotels I would recommend to my friends and colleagues. One thing that I did struggled was that it took 2-3 mins till the hot water comes out from the shower
Séjour de 4 nuits en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Daichi,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 Excellent

Loreto

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Loreto,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 Excellent

Louise

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic Hotel located next to Paddington station so incredibly convenient. Solo lady traveler, felt very safe and respected. Rooms super comfortable with great amenities Great restaurant that specializes in Indian cuisine but has European dishes also. Staff were incredibly friendly and helpful. Will be staying again.
Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Louise,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 Satisfaisant

Krystle

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Good location
I recently stayed at a hotel that had a fantastic location. The hotel was situated in the heart of the city, surrounded by popular attractions, restaurants, and jgood transport link. It was incredibly convenient and made exploring the area extremely easy. However, one aspect that I found slightly disappointing was the size of the hotel. The rooms were quite small, which made it a bit challenging to move around comfortably, especially if you have a lot of luggage. Additionally, the limited space made it feel a bit cramped.
Séjour de 2 nuits en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Krystle,Thank you for the review on your recent stay with the Chilworth Hotel. I am pleased to see that you liked the location of the hotel , although i am sorry to hear about the room , if known at the time of stay our team would have surely helped you out with different option as we do have many larger rooms with different categories. If given a chance in future would like to personally assist you with your stay .

10/10 Excellent

Alastair

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Alastair,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 Bien

louise

Voyage en famille
Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear louise,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 Excellent

Ann

Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Ann,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 Bien

Sophia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place. Very good indianfood in restaurant.
Séjour de 4 nuits en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Sophia,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Small rooms but we new that going I. Great location, nice staff, clean, comfortable but the rooms are small.
Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear Richard,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 Satisfaisant

nigel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only gripe would be the smell, smelled a bit like cat pee in hallways and stairwell. Oh and the annoying bright green light above the door I guess for safety to show the way to the door, but it just seemed really bright so might keep light sleepers awake.
Séjour de 1 nuit en janvier 2024
Réponse de Telvina le 25 févr. 2024
Dear nigel,Thank you for the review on your recent stay with the Chilworth Hotel. I am sorry to hear about the fire exit safety light . We will surely take your review into consideration and try to see if we can do something about it as its for safety of guests. If given a chance in future would like to personally assist you on your next visit .

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Avoid basement level 8
Please make sure you book a club room. Deluxe doubles are tiny. Room 829 on the lower floor is a must avoid for spa and staff noise. On a positive note, when we spoke to the staff they were extremely helpful and moved us to a club room. Would stay again as overall it was a good value and clean.
Séjour de 3 nuits en janvier 2024
Réponse de Telvina le 10 janv. 2024
Dear Paul,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

8/10 Bien

Soohyun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
필요한 거 다 있습니다. 싱글룸이 좁긴 하나 혼자 묵기에는 큰 불편 없습니다. 다만 지하 방도 있으니, 지상 방이 있는지 먼저 알아보세요. 바꿔달라고 하면 바꿔줍니다.
Séjour de 4 nuits en décembre 2023
Réponse de Telvina le 10 janv. 2024
Dear Soohyun,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 Excellent

Siu Po Sophie

Séjour de 3 nuits en décembre 2023
Réponse de Telvina le 10 janv. 2024
Dear Siu Po Sophie,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 Excellent

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A
Séjour de 1 nuit en décembre 2023
Réponse de Telvina le 10 janv. 2024
Dear A,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

8/10 Bien

YIN YIN YVONNE

Séjour de 2 nuits en décembre 2023
Réponse de Telvina le 25 févr. 2024
Dear YIN YIN YVONNE,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina