Chambre Double, salle de bains attenante (shared toilet)
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Avis sur Marlborough Hotel

3 out of 5
Marlborough Hotel
21 Crosby Road South, Liverpool, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 32 avis sur 63." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 63." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 63." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 63." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 63." "

9,4/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed
Very cold no heating had to ask then ask again They let us in to room early but it had not been cleaned so Covid is a bad risk as not been disaffected so would have rather left our stuff in the car until later
Séjour de 1 nuit en avril 2022

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a very good place to stay. My only comment was that the room was very hot, and while I like a warm room, the heater control of the radiator was behind a cupboard and could not not be reached. I also think, as the room was rather small, that the bedside table made the room feel rather cluttered, and is probably not really needed.
Séjour de 1 nuit en novembre 2021

2/10 Horrible

Paul

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No Staff
Where do I start, came here for a vacation with my 83 year old father for nine days. To put things into perspective I have travelled extensively for work and lived in hotels for years so I have seen the good and the bad. This hotel is the ugly. There is literally no staff from Sunday afternoon to Friday afternoon-none! Office is permanently closed with a note on the window to call a number if you need anything. The kitchen and full English breakfast in the morning as advertised doesn’t exist because there is no cook (told that was removed from the price of the stay-would hate to see the price with the breakfast). In the room the shower tub base was cracked with a shoddy repair job so a bath mat was installed to cover it up. The shower head was held together by duct tape, yes grey duct tape. Linens were never changed or towels and garbages were never emptied. For three days there was no heating, luckily this happened near the weekend so the guy who eventually shows up called a maintenance guy to repair it after the second day. My Dad was wearing a coat in the room. To top it off, no heat no hot water so cold showers. No remorse from the guy, no offer to compensate. The onus is on the guests to ensure the old front door closes properly for hotel security. In a word-disgrace. Stay away. Far far away…
Séjour de 9 nuits en octobre 2021

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decor was fabulous
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Andrew

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The Marie Celeste of hotels
Not a success. I arrived at check in time, the entrance was shut, nobody answered the bell. I rang a telephone number displayed on a scrappy piece of paper, and was told that. 'she" was out, could. I come back at 4? I said I wasn't waiting, but would return around 10.00. Could I ring 10 minutes before to warn, said the voice? I duly did this. At 10.00 the door was again shut. I rang the the bell again. Five minutes later a woman wearing slippers emerged behind me, and let me in. I was handed a scrappy piece of paper to provide all my details, including passport number(!), even though I had provided all these before when pre-paying. The reception "office" had a couple of scruffy chairs, and that was it. I was at least shown upstairs to my roomy the lady in slippers. Which was to be fair clean, both towels and sheets, and the en suite even contained an up to date shower. Even though the sign outside the hotel promised Bed and. breakfast, and a full bar downstairs (all repeated in the welcoming brochure in the room, plus detailed menus for supper as well as breakfast), it was clear that none of these were on offer- not even a glass for water from my tap. In the morning I came downstairs at 8.30. There was certainly no breakfast, indeed there was no sign of life anywhere. So I left my key on the shelf outside the "office", opened the front door, and walked out into the rain. At no stage during I see or hear anybody based in the hotel- whether staff or guests.
Séjour de 1 nuit en octobre 2021

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprisingly good stay
Great place to stay. Far better than first look. Would go back again.
Séjour de 1 nuit en octobre 2021

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A little gem
This is an excellent small hotel which has a first class interior fit akin to a four star rating. The room I occupied was very small but extremely well fitted out. The owner spent a considerable amount of time looking after my needs with pride and expressed his passion for the comfort and safety of his guests. My room was on the front of the building which faces a very busy road and this was noticeably busy during the night. I am a very light sleeper unfortunately but most people would not notice the traffic. A great hotel very good value and near to ferry and city.
Séjour de 1 nuit en septembre 2021

6/10 Satisfaisant

Derek

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 1 nuit en septembre 2021

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was large, clean and well decorated. Unfortunately the bed wasnt very comfortable.
Séjour de 1 nuit en août 2021

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent superb recommend
Séjour de 2 nuits en août 2021

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed
We were let down as soon as we arrived as check in was from 2pm and we got there at 4pm and the room wasn't ready . We were shown to the bar /dining area to wait but was not offered any refreshments while we waited . The room had not been cleaned fully following guests having their breakfast . The room was very clean and comfortable . The shower wasn't great the water pressure was slow . The bathroom was tiny bearing in mind we were in a family room .
Séjour de 1 nuit en août 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021

2/10 Horrible

George

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
So small I could touch either wall
Séjour de 2 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice friendly service No food or drink. This is probably due to Covid
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Claire

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Werkend break
Excellent, friendly service. Nothing was too much trouble. V clean, modern room. Close to beach, coastal path and restaurants.
Séjour de 2 nuits en juin 2021

8/10 Bien

Susan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely friendly hotel
From the outside it looked slightly rundown but when I entered I was pleasantly surprised. Great breakfast included in the price
Séjour de 1 nuit en mars 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to get too parking at rear close to restaurants. Room is large and very comfortable
Séjour de 1 nuit en janvier 2020

6/10 Satisfaisant

Noman

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Staff can be polite And more accommodating
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean Hotel. Newly furbished .Very friendly and helpful staff. The only thing we had problem with was WiFi. Close for Albert Docks and centre.
Séjour de 4 nuits en décembre 2019

10/10 Excellent

Graham

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very roomy clean great breakfast
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Oliver

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a lovely unexpected find. The rooms and decor were lovely and impeccably clean. Staff were really friendly and helpful. Enjoyed our breakfast. Thank you for a lovely stay highly recommend
Séjour de 1 nuit en novembre 2019

8/10 Bien

Angela

Séjour de 1 nuit en octobre 2019

8/10 Bien

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Refurbished inside with comfortable beds and good size rooms
Séjour de 4 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good size clean room, fantastic breakfast. Easy for public transport into city centre
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Sophia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en octobre 2019

10/10 Excellent

jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Newly renovated
Very enjoyable stay - place is newly renovated and looks much better on the inside :-)
Séjour de 1 nuit en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good clean hotel Easy parking and access to facilities
Séjour de 1 nuit en août 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
It was close to our family Quiet at night Friendly
Séjour de 1 nuit en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Looks completely renovated inside. Comfy beds. Large rooms. Parking off street. Full English. Good stay, and for the price excellent
Séjour de 1 nuit en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a 1 night stay with my daughter whilst going to a concert at Anfield. Lovely clean hotel, check in and out easy, very good value for money, we were in room 14 which has a large comfortable king size bed and tea and coffee facilities. The full English breakfast was amazing, freshly cooked and delicious. I would recommend this hotel, Taxi to Anfield about ten minutes and cost £8 so we’ll worth staying here for concerts 😃
Séjour de 1 nuit en juin 2019

10/10 Excellent

NIGEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay
Really enjoyed the stay, breakfast was lovely. Comfortable beds and lighting.
Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly helpful staff. Large well equiped room. Hearty breakfast.
Séjour de 1 nuit en juin 2019

8/10 Bien

andre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For overnight
Good hotel, recently refurbished, very clean, quiet location and safe, pleasant dining room with good breakfast, good quality for the price. I would not recommend the single rooms with shared Toilets for old people (shower is very small), this is why I noted "confort" average.
Séjour de 1 nuit en juin 2019

10/10 Excellent

Bianca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely!!
Very comfortable, would recommend to anyone!!
Séjour de 1 nuit en juin 2019

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the nicest places I’ve stayed
Séjour de 1 nuit en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
It was clean and nice hotel But it was shared toilet.
Séjour de 1 nuit en mai 2019

8/10 Bien

abigail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2019

8/10 Bien

Flemming

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2019

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A nice budget hotel with clean comfortable room and good breakfast. Only thing missing was the availability of an evening meal
Séjour de 1 nuit en mars 2019

10/10 Excellent

Amy, Milwaukee, WI

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lovely stay! Nice room, clean, large bathroom ensuite. Tasty breakfast too!
Séjour de 1 nuit en mars 2019

10/10 Excellent

BethJones

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A fab little hotel. Perfect for us as we were attending a party near by. Rooms were gorgeous, exceptionally clean and very comfortable. The staff were attentive and friendly, nothing was too much trouble. Lovely fresh breakfast too. We will definitely be returning! 😊
Séjour de 2 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It had a real classic feel to the whole place from the outside, but as soon as you entered it was lovely and modern on the inside. Amazing hotel.
Séjour de 1 nuit en février 2019

8/10 Bien

Alison, Solihull

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If you are travelling alone this is very good value for money as they have single bedrooms which in fact have three-quarter beds which are very comfortable. It’s a traditional building that has been modernised inside. My room was compact but it was adequate with a clean modern bathroom, TV tea and coffee facilities but no hairdryer. I’d give the room 9 out of 10 but the breakfast Was limited in what is offered, there was no fruit or yoghurt just cereal to start with. There was a good selection of cooked breakfasts but my veggie sausages were very hard and the mushrooms had a strange overcooked oily taste. The eggs bacon beans tea and fruit juice were all okay though.
Séjour de 1 nuit en février 2019

2/10 Horrible

iciar

Les points faibles : Confort de la chambre
Tiny broom cupboard
The tiniest room I have ever seen, tiny window, ground floor and people walking pass my window. Shower inside the room, tiniest space having to put the bathroom mat on the floor by the kettle as I have to plug on the socket on the floor as no other socket available. Bedside light not working. Room did not match photos. Overpriced.
Séjour de 1 nuit en décembre 2018

8/10 Bien

Phil, Telford, shropshire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seaforth Liverpool Stay, December 2018
Welcoming staff and explained how doors work well for getting in and out late at night. Also allowed me to stay beyond normal check out time at no extra charge, up to midday.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The first room we stayed in the radiator wasn't working but the lovely lady on reception moved us to another room. The hotel is lovely inside it could could with a bit of landscaping outside. Breakfast was lovely and the staff were friendly.
Séjour de 1 nuit en décembre 2018