Hotel Los Arrecifes, Quintana Roo - Avis, Prix & Photos 2025

10/10 Excellent

Xuanni

Voyage en famille avec de jeunes enfants, Voyage en famille

11 juil. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Property was very beautiful. Cribs were provided for my toddler and infant. We were warned that we were next to a club, but we and the kids didn't really mind the background beats. Gabriel was very helpful with all our things for all of our outings (...you can imagine with two young kids, the amount of gear we travel with.) Two dogs on the premises were very calm and gentle, and my toddler loved seeing them around.

Séjour de 4 nuits en juillet 2025

10/10 Excellent

Laneece

Voyage en famille

4 juil. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

I stayed at Hotel Los Arrecifes this past weekend and I have to say I thoroughly enjoyed my stay. We booked transportation through the hotel by simply sending them a message on this app and Gabriel promptly responded. Gabriel personally greeted us when we arrived and made sure we had everything we needed and wanted. Our balcony room was beautiful and clean. The best part is we didn’t need any cab service during our stay since the steakhouse we wanted to go to was right next door and we were located right on the beach!!! Loved this hotel big shout out to the wonderful, attentive, and hardworking staff members!

Séjour de 2 nuits en juin 2025

10/10 Excellent

Gianluca

Voyage en groupe

9 mars 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Un luogo incantevole per migliorare lo spirito.

Séjour de 3 nuits en février 2025

10/10 Excellent

Victor

2 déc. 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

I had an excellent stay and look forward to the next stay. The complimentary breakfast was excellent, property and rooms were spotless and the ocean front view is amazing!

Séjour de 3 nuits en novembre 2024

10/10 Excellent

Linda

Voyage en couple

22 sept. 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Perfect area

Séjour de 2 nuits en septembre 2024

10/10 Excellent

Ashlyn

3 juin 2024

Séjour de 4 nuits en mai 2024

10/10 Excellent

Mira

Voyage en groupe

9 mai 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Wunderschönes Hotel in perfekter Strandlage, sehr freundliches Personal

Séjour de 4 nuits en avril 2024

10/10 Excellent

Celina

9 mai 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Localização excelente

O hotel fica em excelente localização, próximo a bares e beach clubs famosos. A música desses lugares pode incomodar um pouco. O quarto é enorme, muito confortável. O ar condicionado poderia ser um pouco mais potente para dar conta de todo o quarto. O café da manhã não tem muitas opções, mas tudo que foi servido é gostoso.

Séjour de 2 nuits en mai 2024

10/10 Excellent

Robert

Voyage en groupe

29 avr. 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Our stay was absolutley incredible! Not only were the ocean views and amenities wonderful but the staff was amazing! From Gabriel, the receiponist who helped us plan excursions/activies and accomodated all our needs to Victor, the best waiter/ bartender around, to Ducle & Luci who everyday took expert care in cleaning our room. The friendless and helpfulness of the staff here made our stay 10x better and thats saying a lot because the stay itself is a 15/10 :D We definitley want to go back and visit because after 6 days and 5 nights they became our friends.

Séjour de 5 nuits en avril 2024

10/10 Excellent

Monica

Voyage en famille

26 avr. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Séjour de 4 nuits en avril 2024

10/10 Excellent

Derek

Voyage en couple

17 mars 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Staff were great!! Very welcoming, professional, and super nice!! Highly recommended!!

Séjour de 5 nuits en mars 2024

10/10 Excellent

Shawn M.

Voyage en couple

25 févr. 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We loved our stay here! The host (Gabriel) was very friendly, personable, welcoming and gave us recommendations on activities and things to do! We would definitely stay here again!!

Séjour de 2 nuits en février 2024

10/10 Excellent

Michael

Voyage en groupe

21 janv. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Gabriel, Victor and staff were amazing! Perfect location to all the main clubs (right next to Taboo and Tantra) and restaurants. All within 15 mins walk. Will be staying again and recommend to others visiting Tulum.

Séjour de 4 nuits en janvier 2024

10/10 Excellent

Juan

Voyage en couple

29 oct. 2023

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

This property was very TULÚM, Zen vibes! Super quiet, NOT a party hotel! Very relaxing, and everyone was super super nice and welcoming! I felt like we were the only ones there because we rarely saw anyone else in the establishment which made it even more private and relaxing. The room was spacious, with a balcony and a hammock! The view was incredible to wake up to everyday! Beachfront hotel, can’t beat that! Had beady beds to lay under the palm trees for some shade! Morning breakfast was good, not a lot of variety, so we had to eat the same thing everyday, but it was good! The only thing is that at night specially Thursday-Sunday gets VERY loud with music as there is a beach club right next door and the music is blasting all night long. You can hear everything! It was hard to sleep, but one of the people in the hotel gifted me some earplugs which were a life saver. Also, kinda confusing when arrived at the hotel, there is a small sign with the hotel name but no one out to welcome you or let you in, you literally have to push the gate open yourself, walk in, and find the reception. But other than that it was a very nice stay! Will confirm to other comments, their ceviche was so yummy! Definitely recommend staying here if you want a quiet, relaxing place!

Séjour de 6 nuits en octobre 2023

10/10 Excellent

jesus

Voyage en famille

5 oct. 2023

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

No tv no swimming pool but a lot of beautiful beaches to relax

Séjour de 3 nuits en octobre 2023

10/10 Excellent

Yolaidis

5 juil. 2023

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

The attention was excellent! Very clean rooms and beautifully decorated. I loved everything! Thank you for everything! Staff was great! ❤️

Séjour de 3 nuits en juillet 2023

10/10 Excellent

Lizbeth

Voyage en famille

18 avr. 2023

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We loved our stay at Arrecifes! The facilities are beautiful and with a great view! Our dear friend Victor, offered the best service, extremely attentive and friendly, going out of his way to make our stay exceptional. Can proudly say they have the best ceviche in all of Tulum. Last but not least, enjoyed the company offered by Zizal and Peks. Definitely recommend.

Séjour de 4 nuits en avril 2023

10/10 Excellent

Anmar

Voyage en groupe, Voyage en couple

16 mars 2023

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The lady and her daughter at the front desk which is the owners I believe, have great customer service. It was my wife's 30th birthday and my friends wife also. She decorated both rooms for us for free all thru the what's app chat. The breakfast is amazing at the property and the locations is super convenient with a great view over the ocean. Lastly the ac worked great which is a huge part of the stay since staying at amansala the time before was a major disappointment as far as the ac situation.

Séjour de 4 nuits en mars 2023

10/10 Excellent

John

19 nov. 2022

Séjour de 3 nuits en novembre 2022

10/10 Excellent

Olga

Voyage en couple

14 oct. 2022

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Wundervolle Menschen im Service und die Zimmer sind wunderschön. Direkt neben coolen spots wie tulum jungle gym und beach bars

Séjour de 3 nuits en octobre 2022

10/10 Excellent

Jose Pimentel

25 oct. 2021

Séjour de 2 nuits en octobre 2021

2/10 Horrible

Ricardo

15 nov. 2020

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

PESIMO SERVICIO

La atención de las personas en recepción de nombre Jazmine y Ximena Muñoz es PÉSIMA , tal y como si te estuvieran regalando el hospedaje. GROSERAS ALTANERAS y poco servicial, como si fueran las dueñas. Lastima que el hotel es bueno pero su calificación baja a PÉSIMA por la atención de esta persona inepta y poco servicial y amable. Los propietarios de este lugar deberían substituir a esta persona y así mejorará la categoría del lugar

Séjour de 2 nuits en novembre 2020

10/10 Excellent

Kai, Houston, TX

Voyage en famille, Voyage en groupe

19 oct. 2020

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement

Loved the property and staff. Will definitely be going back. Only issue was next door property played extremely loud music till 4am every night.

Séjour de 3 nuits en octobre 2020

10/10 Excellent

JUAN JOSE

Voyage d’affaires

17 sept. 2020

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Séjour de 3 nuits en septembre 2020

6/10 Satisfaisant

Kamila96, Bogota,Colombia

Voyage en couple

24 mars 2020

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Les points faibles : Services et équipements

El hotel es muy limpio y sus instalaciones son casi nuevas , su servicio es regular podrian mejorar mucho

Séjour de 1 nuit en janvier 2020

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