Avis sur Mercure Sheffield St Paul's Hotel & Spa
Mercure Sheffield St Paul's Hotel & Spa
119 Norfolk Street, Sheffield, England
Avis
8,2
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage d’affaires
1 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022
Réponse de Marie le 3 oct. 2022
Dear AmineThank you for taking the time to post a review regarding your recent stay here at the Mercure St Pauls Sheffield, I am very pleased to read you had an enjoyable stay.I will pass your lovely comments to all the team members, it is always great to share positive feedback and share success.I hope we can welcome you back again in the near future.Yours sincerelySarah KennyGeneral Manager
8/10 Bien
Claude
31 mars 2022
Claude
Séjour de 1 nuit en mars 2022
Réponse de Mercure St Paul's le 7 avr. 2022
Thank you for your feedback
10/10 Excellent
S R
18 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
S R
Séjour de 2 nuits en août 2020
Réponse de Luisa le 18 août 2020
Dear S R,
Thank you for taking the time to review your recent stay.
I am thrilled that you had an excellent stay.
Kind Regards,
Luisa Esposito
General Manager
4/10 Médiocre
Sabri
3 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sabri
Séjour de 2 nuits en juillet 2019
Réponse de Luisa le 3 juil. 2019
Dear Sabri,
Thank you for taking the time to review your recent stay with us.
Kind Regards,
Luisa Esposito
General Manager
4/10 Médiocre
Voyageur vérifié
26 janv. 2019
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en janvier 2019
Réponse de Luisa le 26 févr. 2019
Dear guest,
Thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa.
I was disappointed to read your feedback and sincerely apologise for the issues you faced. Please be assured I will use your feedback in a very constructive way with the team.
Best Regards
Luisa Esposito
General Manager
10/10 Excellent
Voyageur vérifié
28 sept. 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en septembre 2018
10/10 Excellent
Marie-Christine
26 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel
Marie-Christine
Séjour de 1 nuit en septembre 2018
4/10 Médiocre
Alistair
25 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Alistair
Séjour de 2 nuits en mai 2024
Réponse de marie le 27 mai 2024
Dear AlistairThank you for reviewing your recent stay with us at the Mercure Hotel. Please accept our apologies for the inconvenience you had during your stay I will pass your comments onto the staff and we hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Sharron
Voyage d’affaires
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharron
Séjour de 1 nuit en mai 2024
Réponse de marie le 27 mai 2024
Dear SharronThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield great to hear you had a good stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Wendy, Church Crookham
18 mai 2024
Les points forts : Propreté et équipements
Wendy
Séjour de 2 nuits en mai 2024
Réponse de marie le 20 mai 2024
Dear WendyThank you for your lovely review after your recent stay with us at the Mercure Hotel in Sheffield. We hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
4/10 Médiocre
Stacy, Flourtown
Voyage d’affaires
17 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Stacy
Séjour de 1 nuit en mai 2024
Réponse de marie le 20 mai 2024
Dear StaceyThank you for your comments after your recent stay with us at the Mercure Hotel in Sheffield. Please accept our apologies for the inconvenience you had during your stay I will pass these comments to the reception Manager and the housekeeping team as this is not acceptable.We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
4/10 Médiocre
Neil
Voyage en couple
13 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Neil
Séjour de 1 nuit en mai 2024
Réponse de marie le 20 mai 2024
Dear NeilThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield. Great to hear the location was ideal for you and the staff were all helpful during your stay I will make sure your comments are passed on to all the staff and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
6/10 Satisfaisant
Martin
Voyage en groupe
21 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Martin
Séjour de 5 nuits en avril 2024
Réponse de marie le 22 avr. 2024
Dear MartinThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield great to hear the location was ideal for you. I will pass your comments to the Spa Manager regarding the charge and the general cleanliness of the Spa.We hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
8/10 Bien
Richard
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en avril 2024
Réponse de marie le 22 avr. 2024
Dear RichardThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield we hope you had an enjoyable stay and look forward to your returning in the near future.Yours sincerelyMercure Hotel and SpaSheffield
2/10 Horrible
Joanna
Voyage d’affaires
9 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Joanna
Séjour de 1 nuit en avril 2024
8/10 Bien
Oghenetega
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oghenetega
Séjour de 1 nuit en mars 2024
Réponse de marie le 22 avr. 2024
Dear GuestThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield. We hope you had a pleasant stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Emma
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emma
Séjour de 1 nuit en mars 2024
Réponse de marie le 22 avr. 2024
Dear EmmaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had a pleasant stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Richard
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en mars 2024
Réponse de marie le 1 avr. 2024
Dear RichardThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
8/10 Bien
Simon
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simon
Séjour de 1 nuit en mars 2024
Réponse de marie le 1 avr. 2024
Dear SimonThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
8/10 Bien
Carolyn
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carolyn
Séjour de 1 nuit en mars 2024
Réponse de marie le 1 avr. 2024
Dear CarolynThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
David
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mars 2024
Réponse de marie le 25 mars 2024
Dear DavidThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear you had a good stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Pamela, Whitby
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pamela
Séjour de 1 nuit en mars 2024
Réponse de marie le 25 mars 2024
Dear PamelaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa Sheffield. Great to hear you had an enjoyable stay and the location was ideal for you. I will make sure your lovely comments are passed onto all the staff and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Lyn
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lyn
Séjour de 16 nuits en février 2024
Réponse de marie le 5 mars 2024
Dear LynThank you for reviewing your recent stay with us great to hear your room was to your liking and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Kelly
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kelly
Séjour de 1 nuit en février 2024
Réponse de Roshan le 2 mars 2024
Dear Kelly, Thank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and Spa Sheffield
8/10 Bien
Jamie Kerr
Voyage d’affaires
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jamie Kerr
Séjour de 1 nuit en février 2024
Réponse de marie le 12 mars 2024
Dear JamieThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerely Mercure Hotel and SpaSheffield
10/10 Excellent
Christopher
24 févr. 2024
Christopher
Séjour de 1 nuit en février 2024
Réponse de Reception le 2 mars 2024
Dear Christopher, Thank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
saqab
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
saqab
Séjour de 1 nuit en février 2024
Réponse de marie le 19 févr. 2024
Dear SaqabThank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Iain
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Iain
Séjour de 1 nuit en février 2024
Réponse de marie le 19 févr. 2024
Dear IainThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay and we look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
8/10 Bien
Samantha
17 févr. 2024
Samantha
Séjour de 1 nuit en février 2024
Réponse de marie le 19 févr. 2024
Dear SamanthaThank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
4/10 Médiocre
Elizabeth
Voyage en famille
16 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sad to say St Paul's Spa has gone down hill :(
Elizabeth
Séjour de 1 nuit en février 2024
8/10 Bien
Sharlene
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharlene
Séjour de 3 nuits en janvier 2024
Réponse de marie le 5 févr. 2024
Dear SharleneThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Grace
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grace
Séjour de 2 nuits en janvier 2024
Réponse de marie le 5 févr. 2024
Dear GraceThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had a lovely stay with us and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
6/10 Satisfaisant
Leon
Voyage d’affaires
30 janv. 2024
Les points forts : Propreté
Leon
Séjour de 1 nuit en janvier 2024
Réponse de marie le 5 févr. 2024
Dear LeonThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
6/10 Satisfaisant
Lucy May
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Lucy May
Séjour de 1 nuit en janvier 2024
Réponse de marie le 5 févr. 2024
Dear Lucy MayThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay please accept our apologies for the TV not working i will report this to the maintenance team for them to investigate the problem. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
8/10 Bien
Brian
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en janvier 2024
Réponse de marie le 5 févr. 2024
Dear BrianThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear the location was ideal for you and you had an enjoyable stay and we look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Ming Kai
28 janv. 2024
Ming Kai
Séjour de 5 nuits en janvier 2024
Réponse de marie le 25 mars 2024
Dear Ming KaiThank you for rating your recent stay with us at the Mercure Hotel and Spa Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
2/10 Horrible
Gurdeep
Voyage d’affaires
28 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gurdeep
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Carl
28 janv. 2024
Carl
Séjour de 1 nuit en janvier 2024
Réponse de marie le 5 févr. 2024
Dear CarlThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Lisa
Voyage en groupe
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lisa
Séjour de 1 nuit en janvier 2024
Réponse de marie le 5 févr. 2024
Dear LisaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Jessica
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jessica
Séjour de 1 nuit en janvier 2024
Réponse de marie le 5 févr. 2024
Dear JessicaThank you for rating you recent stay with us at the Mercure Hotel in Sheffield we hope you had a wonderful stay with us and look forward to welcoming you back to the hotel in the near future.Your SincerelyMercure Hotel and SpaSheffield
8/10 Bien
ROBERT
Voyage d’affaires
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ROBERT
Séjour de 1 nuit en janvier 2024
Réponse de marie le 22 janv. 2024
Dear RobertThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
18 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de marie le 22 janv. 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Darren
Voyage d’affaires
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Darren
Séjour de 1 nuit en janvier 2024
Réponse de marie le 22 janv. 2024
Dear DarrenThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Tracy
Voyage d’affaires
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful staff
Tracy
Séjour de 2 nuits en janvier 2024
Réponse de marie le 22 janv. 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield great to hear you had a great weekend and the room and food were to your satisfaction. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
10/10 Excellent
Charlie
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charlie
Séjour de 1 nuit en janvier 2024
Réponse de marie le 22 janv. 2024
Dear CharlieThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
8/10 Bien
Fin
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mercure St Paul’s, Sheffield review
Fin
Séjour de 2 nuits en janvier 2024
Réponse de marie le 15 janv. 2024
Dear FinnThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay and you were made to feel very welcoming, we hope to welcoming you back to the hotel in the near future.Yours sincerely Mercure Hotel and spaSheffield
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage en groupe
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de marie le 15 janv. 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel and spa we are pleased you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield
2/10 Horrible
Lucy
Voyage en couple
12 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Lucy
Séjour de 1 nuit en janvier 2024
Réponse de marie le 15 janv. 2024
Dear LucyThank you for reviewing your recent stay with us at the Mercure Hotel please accept our apologies for the Spa and the room you stayed in I will pass these comments onto the relevant departments for them to look into. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and spaSheffield
8/10 Bien
Lorna
Voyage en famille
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great family stay
Lorna
Séjour de 2 nuits en janvier 2024
Réponse de marie le 9 janv. 2024
Dear LornaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had an enjoyable stay and I will pass your lovely comments onto the staff. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaShefield
8/10 Bien
Debra
6 janv. 2024
Debra
Séjour de 1 nuit en janvier 2024
Réponse de marie le 9 janv. 2024
Dear DebraThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield