Avis sur PREMIER SUITES Reading
PREMIER SUITES Reading
Minster Court, Minster Street, Reading, England
Avis
8,6
Excellent
9,4/10
Propreté
8,6/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage d’affaires
30 janv. 2023
Les points forts : Propreté
Les points faibles : Confort de la chambre
Séjour de 4 nuits en janvier 2023
Réponse de GM le 31 janv. 2023
Dear Guest,Thank you for taking the time to post a review. I am glad that you liked our apartment and I am sorry for the noise issues.Kind Regards,Flori CarpCluster General Manager
8/10 Bien
K
18 mai 2024
Les points forts : Propreté et équipements
K
Séjour de 7 nuits en mai 2024
Réponse de GM le 20 mai 2024
Dear Guest,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
8/10 Bien
K
14 mai 2024
Les points forts : Propreté et équipements
K
Séjour de 1 nuit en mai 2024
Réponse de GM le 17 mai 2024
Dear Guest,Thank you for taking the time to post a review. I am really sorry about your experience, I have passed your comments to the relevant department and the issue is now sorted.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Robert
Voyage en groupe
4 févr. 2024
Les points forts : Propreté et équipements
Robert
Séjour de 1 nuit en février 2024
Réponse de GM le 13 févr. 2024
Dear Robert,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Clinton
Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clinton
Séjour de 1 nuit en janvier 2024
Réponse de GM le 25 janv. 2024
Dear Clinton,Thank you for your lovely comments and for scoring us top marks for your stay. I am delighted that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Jessica S
Voyage en famille
9 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jessica S
Séjour de 11 nuits en décembre 2023
Réponse de GM le 11 janv. 2024
Dear Jessica,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us. I hope to have you as a guest again in the near future.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Karl
Voyage d’affaires
15 déc. 2023
Les points forts : Propreté et confort de la chambre
Karl
Séjour de 1 nuit en décembre 2023
Réponse de GM le 19 déc. 2023
Dear Karl,Thank you for your lovely comments, I am delighted that you have enjoyed staying with us and for scoring us top marks for your stay. I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Steven, Alameda
15 déc. 2023
Steven
Séjour de 1 nuit en décembre 2023
Réponse de GM le 11 janv. 2024
Dear Steven,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us. I hope to have you as a guest again in the near future.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Gary
Voyage d’affaires
5 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en décembre 2023
Réponse de GM le 12 déc. 2023
Dear Gary,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
8/10 Bien
Iain
Voyage d’affaires
30 nov. 2023
Les points forts : Propreté et confort de la chambre
Good location but noisy
Iain
Séjour de 2 nuits en novembre 2023
Réponse de GM le 12 déc. 2023
Dear Iain,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Teodora
22 oct. 2023
Teodora
Séjour de 2 nuits en octobre 2023
Réponse de GM le 12 déc. 2023
Dear Teodora,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
6/10 Satisfaisant
yung
Voyage en famille
7 oct. 2023
Les points forts : Propreté
地点方便,靠近购物区
yung
Séjour de 2 nuits en septembre 2023
Réponse de GM le 13 oct. 2023
Dear Guest,Thank you for taking the time to give us your feedback. I hope you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
8/10 Bien
Camilla
27 août 2023
Camilla
Séjour de 2 nuits en août 2023
Réponse de GM le 27 sept. 2023
Dear Camilla,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Ceri
22 août 2023
Ceri
Séjour de 3 nuits en avril 2023
Réponse de GM le 27 sept. 2023
Dear Ceri,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
21 août 2023
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de GM le 27 sept. 2023
Dear Guest,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
CLIFFORD
25 juil. 2023
Les points forts : Propreté et confort de la chambre
Great stay in centre of Reading
CLIFFORD
Séjour de 1 nuit en juillet 2023
Réponse de GM le 2 août 2023
Dear Clifford,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Martin
Voyage en famille
10 juil. 2023
Les points forts : Propreté et confort de la chambre
Martin
Séjour de 1 nuit en juillet 2023
Réponse de GM le 2 août 2023
Dear Martin,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
6/10 Satisfaisant
Raffaella
8 mai 2023
Raffaella
Séjour de 5 nuits en mai 2023
8/10 Bien
Nick
6 avr. 2023
Nick
Séjour de 2 nuits en avril 2023
10/10 Excellent
Robert
27 févr. 2023
Les points forts : Propreté et confort de la chambre
Central location
Robert
Séjour de 2 nuits en février 2023
Réponse de GM le 6 mars 2023
Dear Robert,Thank you for your lovely comments, I am delighted that you have enjoyed staying with us and for scoring us top marks for your stay. I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Nadeira
16 janv. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nadeira
Réponse de GM le 23 janv. 2023
Dear Nadeira,Thank you for your lovely comments, I am delighted that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
8/10 Bien
Joseph
Voyage en famille
1 janv. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Joseph
Réponse de GM le 5 janv. 2023
Hi Joseph,Thank you for taking the time to give us your feedback. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon. I am really sorry that we forgot to give you the bottle of wine. Our apartment differ in shape or sizes and we cannot guarantee that the website apartment is always available. We clean our apartments once a week.Kind Regards,Flori CarpCluster General Manager
4/10 Médiocre
Wai Kwong
Voyage en famille
17 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wai Kwong
Séjour de 2 nuits en juillet 2022
Réponse de GM le 18 juil. 2022
Dear Wai,
Thank you for taking the time to post a review. I am glad that you liked the apartment and staff. I am really sorry that is was noisy at night and that you couldn't open the windows.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Adam
10 juin 2022
Adam
Séjour de 1 nuit en juin 2022
Réponse de GM le 18 juil. 2022
Dear Adam,
Thank you for taking the time to give us your feedback. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
4/10 Médiocre
CHUN MING
4 juin 2022
CHUN MING
Séjour de 5 nuits en mai 2022
Réponse de GM le 18 juil. 2022
Dear Chun,
Thank you for taking the time to give us your feedback. I hope you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Debbie
28 avr. 2022
Debbie
Séjour de 1 nuit en avril 2022
8/10 Bien
Jari
Voyage en groupe
24 févr. 2022
Les points forts : Propreté et confort de la chambre
Jari
Séjour de 2 nuits en février 2022
8/10 Bien
Bonita
Voyage d’affaires
7 févr. 2022
Les points forts : Propreté et confort de la chambre
Lovely place and so central
Bonita
Séjour de 2 nuits en janvier 2022
Réponse de GM le 16 févr. 2022
Dear Bonita,
Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. I have passed your comments to the Maintenance Department and further training will take place.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Pui Han Eva
Voyage en famille
5 janv. 2022
Les points forts : Propreté et confort de la chambre
Pui Han Eva
Séjour de 17 nuits en décembre 2021
Réponse de GM le 16 févr. 2022
Dear Pui,
Thank you for taking the time to give us your feedback. I am delighted that you enjoyed staying with us and for scoring us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
21 juil. 2021
Les points forts : Propreté et confort de la chambre
Very helpful staff
Voyageur vérifié
Séjour de 11 nuits en juillet 2021
Réponse de GM le 26 juil. 2021
Dear Guest,
Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
John
Voyage en famille
2 juil. 2021
Les points forts : Propreté et confort de la chambre
Family trip
John
Séjour de 1 nuit en juillet 2021
Réponse de Sabina Constantin le 2 juil. 2021
Dear John,
Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Operations Executive
Sabina Constantin
4/10 Médiocre
Samantha
Voyage d’affaires
31 juil. 2020
Les points forts : Confort de la chambre
Very noisy
Samantha
Séjour de 2 nuits en juillet 2020
Réponse de Sabina Constantin le 31 juil. 2020
Dear Samantha,
Thank you for taking the time to post a review.I am really sorry to hear that you found the apartment noisy. Due to the central location outside noise is beyond our control as is other guests setting off fire alarms.
I am sorry if you found your apartment basic, however due to COVID-19 we have currently removed all of the soft furnishings due to Health and Safety.
Please contact me directly, if you are in the Reading area again as we would like to welcome you back.
Kind Regards,
Operations Executive,
Sabina Constantin
10/10 Excellent
Richard
25 juin 2020
Les points forts : Propreté et confort de la chambre
Excellent apartments in the centre of Reading
Richard
Séjour de 11 nuits en mai 2020
Réponse de GM le 29 juin 2020
Dear Richard,
Thank you for your lovely comments and for scoring us top marks for your stay. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Elliot
Voyage d’affaires
29 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Elliot
Séjour de 2 nuits en février 2020
Réponse de GM le 4 mars 2020
Dear Elliot,
Thank you for taking the time to post a review. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Samantha
Voyage d’affaires
24 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Samantha
Séjour de 1 nuit en février 2020
Réponse de GM le 27 févr. 2020
Dear Samantha,
Thank you for taking the time to give us your feedback. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Ka Hing
24 févr. 2020
Ka Hing
Séjour de 7 nuits en février 2020
Réponse de GM le 12 déc. 2023
Dear Guest,Thank you for taking the time to post a review. I am glad that you have enjoyed staying with us and I am looking forward to welcome you again soon.Kind Regards,Flori CarpCluster General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
15 févr. 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de GM le 18 févr. 2020
Dear Guest,
Thank you for taking the time to post a review. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Cynthia
Voyage d’affaires
3 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Reading
Cynthia
Séjour de 2 nuits en janvier 2020
Réponse de GM le 7 févr. 2020
Dear Cynthia,
Thank you for your lovely comments, I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
MINORU
Voyage d’affaires
12 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MINORU
Séjour de 2 nuits en janvier 2020
Réponse de GM le 7 févr. 2020
Dear Guest,
Thank you for your lovely comments, I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Voyageur vérifié
7 janv. 2020
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
Réponse de GM le 21 janv. 2020
Dear Guest,
Thank you for taking the time to post a review. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
4/10 Médiocre
Voyageur vérifié
Voyage en famille, Voyage d’affaires, Voyage en couple
10 déc. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de GM le 12 déc. 2019
Dear Guest,
Thank you for taking the time to post a review. I am really sorry about the issues with your stay, however we did not confirmed that the apartments were next door to each other and we were not advised that one of the guests is partially disabled. I have passed your comments to the team and further training will take place. Once again please accept my apologies for the inconvenience caused.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage d’affaires
22 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Réponse de GM le 23 sept. 2019
Dear Guest,
Thank you for taking the time to post a review. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Melinda
19 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Melinda
Séjour de 1 nuit en septembre 2019
Réponse de GM le 23 sept. 2019
Dear Melinda,
Thank you for your lovely comments. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to have you as a guest again in the near future.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Hadeel
11 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hadeel
Séjour de 8 nuits en août 2019
Réponse de GM le 3 sept. 2019
Dear Hadeel,
Thank you for taking the time to give us your feedback. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
8/10 Bien
Voyageur vérifié
Voyage d’affaires, Voyage en couple
30 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de GM le 4 juil. 2019
Dear Guest,
Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
8/10 Bien
David
24 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reading
David
Séjour de 2 nuits en juin 2019
Réponse de GM le 4 juil. 2019
Dear David,
Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
6/10 Satisfaisant
Samantha, Washington
Voyage en famille, Voyage en groupe
12 juin 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Samantha
Séjour de 1 nuit en juin 2019
Réponse de GM le 4 juil. 2019
Dear Samantha,
Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Voyageur vérifié
28 mai 2019
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de GM le 29 mai 2019
Dear Guest,
Thank you for taking the time to give us your feedback. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
Dilyan
3 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing!
Dilyan
Séjour de 1 nuit en mai 2019
Réponse de GM le 10 mai 2019
Dear Dilyan,
Thank you for your lovely comments, I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager
10/10 Excellent
claire
17 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
claire
Séjour de 1 nuit en janvier 2019
Réponse de GM le 28 janv. 2019
Dear Claire,
Thank you for your lovely comments. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon.
Kind Regards,
Flori Carp
Cluster General Manager