Puna : Lodges

« Volcano Village Lodge est un petit établissement bien placé, proche du parc national Volcano. Très au calme au cœur de la rain forest, nous avons passé un excellent séjour. Il dispose en plus d’un jacuzzi accessible facilement. Seules déceptions de notre côté : lors de notre arrivée une très gentille dame nous a informé que nous pouvions accéder à la réception pour venir se reposer, prendre un café, manger quelques snacks… sauf qu’elle n’est jamais ouverte. Nous y sommes allé à plusieurs...

« This property is so close to being great. There is a reason it is cheaper than other places. Here are the things to consider when booking:#1 - and probably most important - the host was not appropriately responsive to problems. The cord on skillet was cut and hot plate was malfunctioning so we were unable to cook anything and had to waste groceries and eat out. There was a microwave but food we had needed skillet. Host sent one sentence about another hot plate that didn’t exist and then either...

« Hot tub was dirty and room was overall in poor condition. »

« We were really looking forward to the hot tub and it was the main reason we booked this place. When we looked at it, it was cloudy and dirty. We later found out it was broken. We ended up not staying either of the two nights we booked here. It seems fair to get a some refund since the hot tub was broken. »

« Two of the towels were not cleaned and still hanging behind the bathroom door. Some of the towels had stains on them. The property was ok but not super clean. It was just for one night so we were fine with it otherwise would not recommend staying in it for multiple days. The sofa bed was quite old. Definitely not worth $200+ per night. »

« I had no hot water for my 3 night stay. Cold water only. The owner said to check the circuit breaker. I did. That didn’t solve anything.I was really looking forward to a nice outdoor hot tub after hiking all day in the rain. The switch to turn on the hot tub jets wasn’t working. The owner said a previous renter broke the switch so I had no jets. The water was warm but tub was dirty.The light on kitchen counter was broken so there was no light to prepare anything to eat. »