Trouvez des Hôtels avec concierge à Parc national du Lake District

« We booked a three-night stay but checked out after just one night. We knew we wouldn’t receive a refund, but my wife and I simply couldn’t stay any longer. The welcome felt rushed, and when I asked if I could briefly look in the restaurant before deciding whether to dine there, I was refused. The room was the biggest disappointment. It had a damp, musty smell, similar to an old mop, and felt tired and poorly maintained. The shower needed resealing, the paintwork needed refreshing, and the...

« Rooms were nice and clean but we had an annoying noise coming from an air vent inside a wardrobe that drove us wild, made them aware and they attempted a bodge to cover it up but it still persisted and spoiled our sleep. The only other complaint is when we were dining a family with young children had been eating beside us and the kids had food on the floor, due to the hot weather there were a lot of flies about and they were congrigating around the food on the floor. This was like this the whole...

« Cette hôtel était vraiment parfait , nous avons passer un très bon séjour »

« We really enjoyed our stay! »

« Stunning location, grounds and restaurant but the staff truly make this place amazing.. »

« We came back late from a long walk in the Lakes and realize arriving in our room that they gave us a room with no blind or curtain !!!! We rang the Reception at 11pm they said someone was coming but nobody showed up. The following morning when we wanted to record a formal claim the receptionist just told us "sorry" It is a shame !!! Avoid this hotel ! You pay a high rate for the location but the rest is shameful !! »

« Due to circumstances beyond our control we were forced to cancel our reservation at the hotel, which we did by telephone four days before our expected arrival. When the hotel refused to refund our prepayment, we asked for a raincheck, which they didn't even answer. »