Avis
9,8
Exceptionnel
9,8/10
Propreté
9,8/10
Personnel et service
9,6/10
Équipements
10/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en groupe
16 août 2023
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Frankie, Assistant Manager Guest Relations le 17 août 2023
Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,
10/10 Excellent
celine
24 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
celine
Séjour de 1 nuit en avril 2019
Réponse de Guest Services Team le 25 avr. 2019
Dear Celine,
Thank you for sharing this 10 out of 10 review with us; we hope to see you again soon!
Kind regards,
Guest Services Team
10/10 Excellent
Tin-bor Victoria, South Bend
Voyage en famille
13 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tin-bor Victoria
Séjour de 6 nuits en mai 2024
Réponse de Guest Relations le 14 mai 2024
Dear Tin-bor,Thank you for taking the time to leave us feedback from your recent stay with us. I am sorry to create the confusion, and we have refunded the charges for the local call. I will pass your feedback to my teams so we will avoid the same happening in the future.It has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
10/10 Excellent
Carly
Voyage en famille
12 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Carly
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 13 mai 2024
Dear Carly, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
10/10 Excellent
Sarah
11 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations le 12 mai 2024
Dear Sarah,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations
10/10 Excellent
Nelson
4 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nelson
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 6 avr. 2024
Dear Nelson,Thank you for the perfect score! We are thrilled to see that you had an amazing experience with us and that we met your expatiations.It has been our pleasure having you here with us and we hope to see you again soon.Kind Regards,George KapellasGuest Services Manager
10/10 Excellent
Shamil
22 févr. 2024
Shamil
Séjour de 3 nuits en février 2024
Réponse de Guest Services Team le 21 mars 2024
Dear Shamil,Thank you for the perfect score! We are thrilled to see that you had an amazing experience with us and that we met your expectations. It has been our pleasure having you here with us, and we hope to see you again soon.Kind Regards,George KapellasGuest Services Manager
8/10 Bien
fran
Voyage d’affaires
14 févr. 2024
Les points forts : Propreté et confort de la chambre
A friendly big Hotel
fran
Séjour de 5 nuits en février 2024
Réponse de Guest Services Team le 14 févr. 2024
Dear Fran,Thank you for your wonderful comments and for taking the time to score your recent stay with us.We are delighted to see that you were impressed with our team and we hope to see you again in the near future.Kind Regards,George KapellasGuest Services Manager
10/10 Excellent
Nick
10 févr. 2024
Les points forts : Propreté et confort de la chambre
Service with a smile.
Nick
Séjour de 1 nuit en février 2024
Réponse de Guest Services Team le 11 févr. 2024
Dear Nick,Thank you for the perfect score! We are thrilled to see that we met all your expectations and that you were impressed with our team. We hope to have the opportunity to see you again in the near future.Kind Regards,George KapellasGuest Services Manager
10/10 Excellent
Ann
2 févr. 2024
Les points forts : Propreté et confort de la chambre
Ann
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relations le 2 févr. 2024
Dear Ann,Thank you for taking the time to share your recent experience with us. We are thrilled to receive your perfect 10/10 review, and it warms our hearts to know that you had such a positive stay.We take great pride in providing exceptional experiences for our guests, and it's fantastic to see that our efforts resonated with you.Our team works hard to ensure that every guest feels welcome and comfortable, and your feedback is a testament to their dedication. We are delighted that we could contribute to making your stay enjoyable.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Guest Relations
10/10 Excellent
Elaine
Voyage d’affaires
28 janv. 2024
Les points forts : Propreté et confort de la chambre
Very Very happy with Hyatt House Manchester!
Elaine
Séjour de 3 nuits en janvier 2024
Réponse de Guest Services Team le 28 janv. 2024
Dear Elaine,Thank you for your loyalty and continuous support. We are thrilled to see that we exceed your expectations each time you stay with us. We look forward to welcoming you back.Kind Regards,George KapellasGuest Services Manager
8/10 Bien
Maher
Voyage en famille
28 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Maher
Séjour de 4 nuits en janvier 2024
Réponse de Guest Services Team le 28 janv. 2024
Dear Maher,Thank you for taking the time to score your recent stay with us. We are delighted to see that you've had an enjoyable experience overall. If you want to share more information about your recent stay or any suggestions that would make your next stay a perfect one, please do not hesitate to contact us.We hope to see you again in the near future.Kind Regards,George KapellasGuest Services Manager
10/10 Excellent
Warren
Voyage en couple
28 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Warren
Séjour de 3 nuits en janvier 2024
Réponse de Guest Relations le 28 janv. 2024
Dear Warren,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our apartment wonderful and that the included breakfast and facilities met your expectations.Recommendations from satisfied guests like yourself are the highest compliments we can receive, and we appreciate your kind words. It is our goal to provide a comfortable and enjoyable stay for all our guests, and we are thrilled to learn that we succeeded in your case.Thank you once again for choosing Hyatt House Manchester. We look forward to hosting you in the future!Best regards,Guest Relations
10/10 Excellent
shitij
Voyage en famille
25 janv. 2024
Les points forts : Propreté et confort de la chambre
shitij
Séjour de 12 nuits en janvier 2024
Réponse de Guest Relations le 25 janv. 2024
Dear Shitij,Thank you for sharing your delightful review with us! We are thrilled to learn that your experience at our hotel was exceptional, earning a perfect 10/10.It's wonderful to see that you enjoyed your stay and found our facilities and services up to your satisfaction. Our team takes pride in providing top-notch hospitality, and your positive feedback motivates us to continue delivering outstanding experiences.Thank you for choosing Hyatt House Manchester. We can't wait to host you again!
10/10 Excellent
Giovanni
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté et confort de la chambre
Great stay
Giovanni
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations le 25 janv. 2024
Dear Giovanni,Thank you for taking the time to share your feedback following your recent stay at our hotel. We are thrilled to hear that you really enjoyed your experience, finding comfort in our accommodations and delighting in the great views of the city.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and it's rewarding to know that we met your expectations. We appreciate your positive review and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Guest Relations
8/10 Bien
Marcos Vinicius
Voyage d’affaires
20 janv. 2024
Les points forts : Propreté et confort de la chambre
Marcos Vinicius
Séjour de 7 nuits en janvier 2024
Réponse de Guest Services Team le 20 janv. 2024
Dear Marcos Vinicius,Thank you for taking the time to score you recent stay at Hyatt House Manchester. We are delighted to see that you had an enjoyable experience overall. If you want to share more information or any suggestions that would make you next stay a perfect one, please do not hesitate to contact us.It has been our pleasure having you here and we hope to see you again soon.Kind Regards,George KapellasGuest Services Manager
10/10 Excellent
Andrew
Voyage en groupe
15 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Andrew
Séjour de 3 nuits en janvier 2024
Réponse de Guest Relations le 20 janv. 2024
Dear Andrew,Thank you for taking the time to leave us feedback from your recent stay with us. We are glad to read that you liked the hotel. My teams will be sure to keep up the high standard of service. It has been our pleasure to have you with us and I look forward to welcoming you back soon.Kind Regards,Guest Relations
10/10 Excellent
Leslie
15 janv. 2024
Leslie
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations le 5 févr. 2024
Dear Leslie,We are absolutely thrilled to receive your fantastic 5/5 review. Thank you for taking the time to share your positive experience with us.It's wonderful to see that our efforts to provide excellent service and a comfortable stay have resonated with you. Our team works hard to ensure that every guest feels welcomed, and your glowing feedback reinforces our commitment to delivering exceptional hospitality.Thank you for choosing Hyatt House Manchester. We appreciate your support and hope to have the pleasure of welcoming you back for another outstanding experience.Kind regards,Guest Relations
10/10 Excellent
Suraj
Voyage en famille
2 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Suraj
Réponse de Guest Relations le 9 févr. 2024
Dear Suraj, Thank you for choosing to stay with us and for sharing your experience! We are delighted to see you enjoyed your stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are pleased to know that we succeeded during your visit. Should your travels bring you back to Manchester would be delighted to welcome you back for another fantastic stay. Warm regards, Guest Relations
10/10 Excellent
Voyageur vérifié
30 déc. 2023
Les points forts : Propreté et confort de la chambre
Very good value
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 31 déc. 2023
Hello,Thank you for sharing your wonderful experience with us! We're delighted to hear that you found our apartment to be excellent value and conveniently located near Piccadilly. It's fantastic that you enjoyed our complimentary breakfast offerings.We're thrilled to have exceeded your expectations and hope to welcome you back for another enjoyable stay soon.Warm regards,Guest Relations
10/10 Excellent
Maureen
30 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Maureen
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services Team le 31 déc. 2023
Dear Maureen,Thank you for the perfect score! We are delighted to see that we met all your expectations, and we hope to welcome you back in the near future. Happy New Year!Kind Regards,Guest Relations
10/10 Excellent
Hui Jie
Voyage en couple
29 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hui Jie
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 29 déc. 2023
Dear Hui Jie,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our breakfast offerings, modern rooms, and well-equipped gym facilities. Your feedback about the parking situation is appreciated, and we're glad you were able to find a convenient spot nearby.It's wonderful to know that our team's professionalism and friendliness contributed to making your stay enjoyable. We look forward to welcoming you back for another great experience!
10/10 Excellent
Wallace
Voyage en famille
23 déc. 2023
Les points forts : Propreté et confort de la chambre
Highly recommended
Wallace
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations le 28 déc. 2023
Dear Wallace,Thank you for taking the time to share your valuable feedback. We are delighted to hear you had an excellent stay. Comments like these drive the entire team to continue delivering the highest levels of service. It was a pleasure to have you stay with us, and we look forward to welcoming you back soon!
10/10 Excellent
Waiyi
16 déc. 2023
Waiyi
Séjour de 4 nuits en décembre 2023
Réponse de Guest Relations le 18 déc. 2023
Dear Waiyi,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a fantastic experience during your stay.Your perfect score means a lot to us, and we're delighted that everything met or exceeded your expectations. Our team works hard to ensure every guest has a wonderful time, and your positive feedback is truly appreciated.We hope to have the pleasure of welcoming you back for another great stay in the future.
10/10 Excellent
Gonzalo
16 déc. 2023
Gonzalo
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations le 18 déc. 2023
Dear Gonzalo,Thank you for taking the time to share your perfect rating! We're thrilled to know that your stay with us met your expectations and that you had an enjoyable experience.Your feedback is valuable, and we look forward to welcoming you back for another fantastic stay.
10/10 Excellent
Gonzalo
15 déc. 2023
Les points forts : Propreté et confort de la chambre
Gonzalo
Séjour de 4 nuits en octobre 2023
Réponse de Guest Relations le 18 déc. 2023
Dear Gonzalo,Thank you for choosing to stay with us and for taking the time to leave a perfect score review. We're thrilled to hear that you had an exceptional experience during your recent visit to Hyatt House Manchester.Your satisfaction is our priority, and we're delighted to have provided you with a memorable stay. Should your travels bring you back to Manchester, we would be honored to welcome you for another outstanding stay.
10/10 Excellent
Michael
12 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services Team le 13 déc. 2023
Dear Michael,Thank you for taking the time to score your recent stay at Hyatt House Manchester. We are thrilled to see that we met your expectations, and we hope to see you again soon.Kind Regards,George KapellasGuest Services Manager
10/10 Excellent
Sherry
8 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sherry
Réponse de Guest Services Team le 7 févr. 2024
Dear Sherry,Thank you for taking the time to give feedback for your recent stay at Hyatt Hotels Manchester. We are thrilled to see that we met your expectations and that you were satisfied with our breakfast offerings.We hope to have the opportunity to welcome you back in the near future.Kind regards,George KapellasGuest Services Manager
10/10 Excellent
Voyageur vérifié
Voyage en groupe
4 déc. 2023
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 5 déc. 2023
Hello,Thank you for choosing to stay with us and for taking the time to leave a perfect score review. We're thrilled to hear that you had an exceptional experience during your recent visit to the Hyatt House Manchester.Your satisfaction is our priority, and we're delighted to have provided you with a memorable stay. Should your travels bring you back to Manchester, we would be delighted to welcome you for another outstanding stay.
10/10 Excellent
Martin
3 déc. 2023
Martin
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 28 déc. 2023
Dear Martin, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a fantastic experience during your stay. Your perfect score means a lot to us, and we're delighted that everything met or exceeded your expectations. Our team works hard to ensure every guest has a wonderful time, and your positive feedback is truly appreciated. We hope to have the pleasure of welcoming you back for another great stay in the future.
10/10 Excellent
Elizabeth
Voyage en famille
27 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 5 nuits en novembre 2023
Réponse de Guest Relations le 28 nov. 2023
Dear Elizabeth,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations
8/10 Bien
Mary
18 nov. 2023
Mary
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 19 nov. 2023
Dear Mary,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
10/10 Excellent
Darren
13 nov. 2023
Les points forts : Propreté et confort de la chambre
Darren
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 13 nov. 2023
Hello Darren,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester. I am glad to read that you gave us perfect score and hope you will be back to us soon. I will be sure your feedback will be passed along to my teams. It has been our pleasure to have you with us and have a good week ahead. Kind Regards, Guest Relations
10/10 Excellent
Sander
Voyage en groupe
12 nov. 2023
Les points forts : Propreté et confort de la chambre
Sander
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relations le 13 nov. 2023
Dear Sander,Thank you for choosing to stay with us and for taking the time to share your perfect 10/10 rating! We're thrilled to hear that your experience was exceptional, and we appreciate your positive feedback. Our team strives to provide the highest level of service, and it's rewarding to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back for another outstanding experience.
8/10 Bien
Joshua
7 nov. 2023
Les points forts : Propreté et confort de la chambre
Joshua
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 7 nov. 2023
Dear Joshua,Thank you for taking the time to share your feedback from your recent stay. We're glad to see that you had an overall positive experience, although we noted that there might have been some aspects that fell short of your expectations.Your insights are invaluable in our quest to continually enhance our guest experience. If there's anything specific you'd like us to address or improve upon, we'd greatly appreciate further details to ensure your future visits are exceptional.We hope to have the pleasure of welcoming you back for an even better stay in the future.
8/10 Bien
Sherry
7 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sherry
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services Team le 7 oct. 2023
Dear Sherry,Thank you for taking the time to leave feedback for your recent stay at Hyatt House Manchester. We are happy to see that you've had an enjoyable stay with us and that you were impressed with the check in experience. We do apologize for the drainage issue in your room, and we are glad to read that it was solved immediately.We hope to see you again in the near future.Kind Regards,George KapellasGuest Services Manager
10/10 Excellent
Voyageur vérifié
22 sept. 2023
Les points forts : Propreté et confort de la chambre
Güvenli ve keyifli bir tatil
Voyageur vérifié
Séjour de 7 nuits en septembre 2023
Réponse de Guest Relations le 22 sept. 2023
Dear Güvenli ve keyifli bir tatil,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester. I am delighted to read that you liked the hotel condition and had a pleasant stay. We are always here to enhance the experience for our guests. In addition, we appreciate your kind feedback and will look into it.It has been our pleasure to have you with us and I look forward to welcoming you back in te future.
10/10 Excellent
Michael
Voyage en famille
8 sept. 2023
Les points forts : Équipements
Michael
Séjour de 2 nuits en septembre 2023
Réponse de Frankie, Guest Services Manager le 12 sept. 2023
Hello Michael,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester. I am delighted to read that you had a wonderful stay. We are always here to enhance the experience for our guests. I will be sure to pass your review along to my teams. It has been a pleasure to have you with us and I look forward to welcoming you back in the future. Kind Regards, Frankie
10/10 Excellent
Diane
4 sept. 2023
Diane
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations le 5 sept. 2023
Dear Diane, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations
10/10 Excellent
Thomas
3 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Thomas
Séjour de 8 nuits en août 2023
Réponse de Guest Relations le 4 sept. 2023
Dear Thomas, Thank you for taking the time to leave us feedback from your recent stay with Hyatt House Manchester. I am delighted to read that you had a wonderful time with us and my teams impressed you with their warm hospitality. We are always here to enhance the experience for our guest.It has been our pleasure to have you with us and I look forward to welcoming you in the near future. Kind Regards, Guest Relations
2/10 Horrible
Hannah
28 août 2023
Hannah
Séjour de 2 nuits en août 2023
Réponse de Guest Relations le 29 août 2023
Dear Hannah, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester. I am sorry to read that you did not enjoy your stay. Please let us know more about your experience and hope to see you again. Please have a wonderful week ahead.Kind Regards, Guest Relations
10/10 Excellent
James
27 août 2023
Les points forts : Infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en août 2023
Réponse de Frankie, Assistant Manager Guest Relations le 29 août 2023
Dear James, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations
10/10 Excellent
David
26 août 2023
Les points forts : Propreté et confort de la chambre
David
Séjour de 3 nuits en août 2023
Réponse de Frankie, Assistant Manager Guest Relations le 26 août 2023
Dear David,Thank you for taking the time to leave us feedback from your recent stay with Hyatt House Manchester. I am delighted to read that you gave us top score on the review and had a pleasant stay. We are always here to enhance the experience for our guests. I will be sure to pass along your compliments to my teams. It has been our pleasure to have you with us and I look forward to welcoming you back in the future. Kind Regards, Guest Relations
10/10 Excellent
Shu-Wen
26 août 2023
Shu-Wen
Séjour de 1 nuit en août 2023
Réponse de Guest Relations le 27 août 2023
Dear Shu-Wen,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations
10/10 Excellent
W L
21 août 2023
Les points forts : Propreté et confort de la chambre
Perfect service and tidy room
W L
Séjour de 1 nuit en août 2023
Réponse de Guest Services Team le 2 sept. 2023
Dear W L,Thank you for the perfect score! We are happy to see that you've had an enjoyable experience here with us and we hope to welcome you back in the near future.Kind Regards,George KapellasGuest Services Manager
10/10 Excellent
Muthu
18 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Muthu
Séjour de 1 nuit en juillet 2023
Réponse de Joshua Hayes-Jones le 19 juil. 2023
Dear Muthu, Thank you for taking the time to leave your score. I am delighted to see you enjoyed your stay with us here at Hyatt House Manchester. I hope we welcome you back soon. Best regards,Joshua Hayes-JonesGuest Relations Manager
10/10 Excellent
Karl
17 juil. 2023
Karl
Séjour de 1 nuit en juillet 2023
Réponse de Guest Relations le 18 juil. 2023
Dear Karl,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.
10/10 Excellent
Carole
Voyage en couple
15 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Carole
Séjour de 1 nuit en juillet 2023
Réponse de Joshua Hayes-Jones le 15 juil. 2023
Dear Carole, Thank you for taking the time to leave your feedback on your stay with us here at Hyatt House Manchester. I am delighted to read you enjoyed your stay, and found your stay to be faultless. I hope we welcome you back soon, thank you for choosing to stay with us here at Hyatt House Manchester. Best regards,Joshua Hayes-JonesGuest Relations Manager
10/10 Excellent
Meghan
4 juil. 2023
Les points forts : Propreté et confort de la chambre
Wonderful Stay - Highly Recommend
Meghan
Séjour de 3 nuits en mai 2023
Réponse de Joshua Hayes-Jones le 5 juil. 2023
Dear Meghan, Thank you for taking the time to leave your feedback on your stay with us here at Hyatt House Manchester. I am thrilled to read your feedback! I am grateful for the time taken to share your experience with me, and I will be sure to distribute this to the entire team. I will certainly pass your suggestion to our front office team in regards to the ABID charges and make it more clear during the check-in process. I also understand the trouble of the room needing to be vacant during the cleaning process, I will certainly raise this with our housekeeping teams to see how we can improve this process. Thank you again for your detailed feedback, and for choosing to stay with us! I hope we welcome you back again soon. Best regards,Joshua Hayes-JonesGuest Relations Manager
10/10 Excellent
Gholam Reza
4 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Gholam Reza
Séjour de 3 nuits en juillet 2023
Réponse de Joshua Hayes-Jones le 4 juil. 2023
Dear Gholam,Thank you for taking the time to leave your feedback on your recent stay with us. I am delighted to see you enjoyed your time with us here at Hyatt House Manchester. I hope we welcome you back again soon.Best regards,Joshua Hayes-JonesGuest Relations Manager