Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
8/10 Bien
Rémy
Voyage en famille
4 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rémy
Séjour de 1 nuit en juillet 2022
8/10 Bien
LAURENT
22 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LAURENT
Séjour de 1 nuit en septembre 2018
Réponse de The Reception Team le 2 oct. 2018
Dear Laurent,
Thank you for taking the time to provide feedback after your stay at Warren House.
I was glad to receive your review that you enjoyed your time spent with us and we look forward to the pleasure of welcoming you back in the future.
Once again, I would like to thank you for taking the time providing feedback.
Should you need any assistance in the future please do not hesitate to contact us.
Kind Regards,
8/10 Bien
Voyageur vérifié
22 avr. 2018
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de The Reception Team le 4 mai 2018
Dear Guest,
Thank you for taking the time to complete our questionnaire after your stay at Warren House.
I was glad to receive your review that you enjoyed your time spent with us and we look forward to the pleasure of welcoming you back in the future.
Once again, I would like to thank you for taking the time providing feedback.
Should you need any assistance in the future please do not hesitate to contact us.
Kind Regards,
2/10 Horrible
Mohamad
Voyage en groupe
21 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohamad
10/10 Excellent
Jacob
Voyage en famille avec de jeunes enfants
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacob
Séjour de 4 nuits en mai 2024
Réponse de Azaz le 23 mai 2024
Dear JacobThank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at Warren House Hotel. We strive to provide an exceptional experience for all our guests, and it is rewarding to know that we succeeded during your stay. We look forward to welcoming you back in the future.Warm regards,Warren House Hotel Management
10/10 Excellent
Arthur
Voyage d’affaires
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arthur
Séjour de 2 nuits en mai 2024
10/10 Excellent
mirza, Austin
1 mai 2024
Les points forts : Propreté et équipements
mirza
Séjour de 3 nuits en avril 2024
10/10 Excellent
John
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en avril 2024
10/10 Excellent
Matt
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matt
Séjour de 2 nuits en avril 2024
Réponse de Matt le 23 mai 2024
Dear MattThank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at Warren House Hotel. We strive to provide an exceptional experience for all our guests, and it is rewarding to know that we succeeded during your stay. We look forward to welcoming you back in the future.Warm regards,Warren House Hotel Management
8/10 Bien
Ma Kristin Pearl
25 avr. 2024
Ma Kristin Pearl
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Gordon
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gordon
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Graeme
Voyage d’affaires
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graeme
Séjour de 1 nuit en avril 2024
Réponse de Arshad le 20 mai 2024
Dear Graeme,Thank you for your feedback and for being a loyal customer at Warren House. We appreciate your honest feedback and regret that room 8 did not fulfil your expectations for a calm stay. Your remarks about the noise have been noted. If you let us know your preferences during your next visit, we'll make sure you're placed in a quieter room. We hope to see you again soon and offer you with a more delightful experience.Regards,Front Office Supervisor
10/10 Excellent
Timothy
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Timothy
Séjour de 2 nuits en avril 2024
Réponse de Arshad le 20 mai 2024
Dear Timothy,Thank you very much for your amazing review! We're delighted to hear that you appreciated our beautiful surroundings and found the staff helpful and welcoming. It's great to hear you enjoyed our breakfast option as well. We hope to welcome you again one day for another wonderful stay!Kind regards,Front Office Supervisor
10/10 Excellent
Rosalind
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosalind
Séjour de 1 nuit en avril 2024
Réponse de Arshad le 20 mai 2024
Dear Rosalind,Thank you for your kind words! We're glad to hear you appreciated the lovely grounds surrounding our hotel. We place a high value on creating a peaceful and relaxing environment for our guests. We look forward to welcoming you back soon for another enjoyable stay!Kind regards,Front Office Supervisor
10/10 Excellent
PAUL
8 avr. 2024
PAUL
Séjour de 1 nuit en avril 2024
8/10 Bien
Sami
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Sami
Séjour de 1 nuit en avril 2024
Réponse de Arshad le 20 mai 2024
Dear Sami,Thank you for taking the time to share your experience and giving us a four-star rating! We are delighted to hear that you loved the serenity of our boutique hotel and found our staff to be friendly. We endeavour to create a calm and friendly environment for our guests. If you have any suggestions for making your next visit a 5-star experience, we'd love to hear them. We look forward to having you back soon!RegardsFront Office Supervisor
10/10 Excellent
Sami
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sami
Séjour de 1 nuit en avril 2024
Réponse de Arshad le 20 mai 2024
Dear Sami,Thank you for your excellent feedback! We're glad you enjoyed your stay at our hotel. Our team takes pride in offering outstanding service, and we're glad we were able to fulfil your request for a room without stair access. We hope to welcome you again soon and make your next visit just as enjoyable!Kind regards,Front Office Supervisor
10/10 Excellent
Hau Yin Margaret
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hau Yin Margaret
Séjour de 1 nuit en avril 2024
Réponse de Arshad le 20 mai 2024
Thank you for your excellent feedback! We're glad you enjoyed your stay at our boutique hotel. We hope to welcome you again soon and make your next visit just as enjoyable!Kind regards,Front Office Supervisor
8/10 Bien
Peter
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 2 nuits en mars 2024
Réponse de Simona le 1 avr. 2024
Dear Peter,Thank you for taking the time to leave your feedback regarding your recent stay at Warren House Hotel. We appreciate your valuable input and are glad to hear that overall, you had a pleasant experience.We apologize for any inconvenience caused by the ongoing building work, which may have limited the availability of our outside areas during your stay. Please be assured that we are actively working on improving our facilities to enhance the experience for our guests, and we sincerely appreciate your patience during this time.Your feedback is invaluable to us as we strive to provide the best possible stay for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Simona
10/10 Excellent
Yu Chin
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yu Chin
Séjour de 1 nuit en mars 2024
Réponse de Warren House Hotel le 31 mars 2024
Dear Yu Chin,Thank you for sharing your positive review of your recent stay at Warren House Hotel. We're thrilled to hear that you enjoyed your experience with us.We hope to have the pleasure of hosting you again soon!Best regards,
10/10 Excellent
Robert
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mars 2024
Réponse de Warren House Hotel le 31 mars 2024
Dear Robert,Thank you for your recent review of your stay at Warren House. We're delighted to hear you enjoyed your time with us. Your feedback means a lot to our team, and we're grateful for your kind words.We hope to welcome you back soon for another wonderful stay!
10/10 Excellent
Gordon
Voyage d’affaires, Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gordon
Séjour de 1 nuit en mars 2024
Réponse de Front Office le 1 avr. 2024
Dear Gordon,We are absolutely delighted to receive your perfect 5/5 rating for your recent stay at Warren House Hotel . Your feedback is incredibly valuable to us, and we're thrilled that you had such a wonderful experience.We're especially pleased to hear your positive comment about the bedroom quality. Ensuring our guests' comfort is a top priority, and we're glad that our accommodations met your expectations.Thank you once again for choosing to stay with us and for sharing your feedback. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Front Office
10/10 Excellent
Vadim
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vadim
Séjour de 1 nuit en mars 2024
Réponse de Warren House Hotel le 1 avr. 2024
Dear Vadim,I hope you're doing well!I just wanted to extend my sincere gratitude for your recent 5/5 rating of your stay at Warren House Hotel. Your positive feedback means the world to us and serves as a fantastic motivation for our team.We're thrilled to hear that you had a great experience during your stay. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and your feedback reinforces our commitment to excellence.Thank you once again for choosing to stay with us. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,Front Office Team
10/10 Excellent
Daryl Ann
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daryl Ann
Séjour de 2 nuits en mars 2024
Réponse de Simona le 1 avr. 2024
Dear Daryl Ann,We are overjoyed to receive your perfect 5/5 rating and your kind words about your recent stay at Warren House Hotel. Your feedback means the world to us, and we're thrilled that you had such a wonderful experience.It's fantastic to hear that you enjoyed our beautiful location and found our rooms quaint and comfortable. We take great pride in providing a serene and comfortable atmosphere for our guests to relax and unwind.Thank you once again for choosing to stay with us and for sharing your positive experience. We can't wait to welcome you back for another delightful stay in the future!Warm regards,Front office team
10/10 Excellent
Arthur
1 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arthur
Séjour de 1 nuit en février 2024
Réponse de Warren House Hotel le 31 mars 2024
Dear Arthur, Thank you for your kind review. We hope you stay with us again. Kind Regards, Warren House Hotel
2/10 Horrible
Voyageur vérifié
27 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
10/10 Excellent
John
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 3 nuits en février 2024
Réponse de Warren House Hotel le 23 févr. 2024
Dear John, Thank you for the glowing review we are overjoyed that you enjoyed your time here. Kind Regards,Warren House
10/10 Excellent
L
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L
Séjour de 1 nuit en février 2024
Réponse de Warren House Team le 23 févr. 2024
Dear Valued Guest, We appreciate your kind review and look forward to welcoming you again. Thank you from the entire team and hope to see you soon.Kind Regards,
10/10 Excellent
Kai
Voyage d’affaires
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kai
Séjour de 4 nuits en février 2024
Réponse de Warren House Hotel le 23 févr. 2024
Dear Kai,Thank you for your lovely review we are pleased you have enjoyed your stay.Kind Regards,
8/10 Bien
jung ho
Voyage d’affaires
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jung ho
Séjour de 1 nuit en janvier 2024
Réponse de Front Office le 1 avr. 2024
Dear Jung ho,Thank you for sharing your feedback on your recent stay at Warren House Hotel. We greatly appreciate your detailed comments and are pleased to hear that you enjoyed our beautiful surroundings, well-maintained gardens, clean bedrooms, and bathrooms, as well as the friendly service provided by our team.We're also glad to know that our convenient parking facilities made your stay more enjoyable, and we take pride in offering easy access to Heathrow Airport.We apologize for any disappointment you experienced with the breakfast quality. Your feedback regarding this aspect is valuable to us, and we will review our offerings to ensure we continue to meet the expectations of our guests. While we aim to provide a memorable experience for all our guests, we understand that preferences may vary, and we appreciate your understanding in this regard.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Warm regards,Front office
10/10 Excellent
Kelly
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kelly
Séjour de 2 nuits en janvier 2024
Réponse de Warren House Hotel le 23 févr. 2024
Dear Kelly,Thank you for your lovely review, we hope you visit us again soon.Best Wishes,
6/10 Satisfaisant
Aman
29 janv. 2024
Aman
Séjour de 1 nuit en janvier 2024
8/10 Bien
Dennis
28 janv. 2024
Dennis
Séjour de 3 nuits en janvier 2024
10/10 Excellent
James
Voyage en couple
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
8/10 Bien
Andrew
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Solome
20 janv. 2024
Solome
Séjour de 2 nuits en janvier 2024
Réponse de Front Office le 21 janv. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.
10/10 Excellent
Arthur
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arthur
Séjour de 4 nuits en janvier 2024
Réponse de Front Office le 21 janv. 2024
We are truly delighted to receive a perfect score of 5 out of 5! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.
6/10 Satisfaisant
Trevor
16 janv. 2024
Trevor
Séjour de 1 nuit en janvier 2024
Réponse de Front Office le 21 janv. 2024
Thank you for taking the time to share your feedback about your recent stay at Warren House Hotel. We appreciate your honesty and value your input.While we're glad to see aspects of your stay were positive, we also recognize that there were areas where we fell short of your expectations. Your insights are essential in helping us identify areas for improvement, and we take your feedback seriously.We hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations. If there's anything else you'd like to discuss, please feel free to reach out.
10/10 Excellent
Jonathan
15 janv. 2024
Jonathan
Séjour de 2 nuits en janvier 2024
Réponse de Front Office le 21 janv. 2024
We are truly delighted to receive your fantastic review and a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.
10/10 Excellent
Paul
15 janv. 2024
Paul
Séjour de 1 nuit en janvier 2024
Réponse de Front Office le 21 janv. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.
10/10 Excellent
Arthur
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arthur
Séjour de 4 nuits en janvier 2024
Réponse de Front Office le 21 janv. 2024
We are truly delighted to receive a perfect score of 5 out of 5! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.
8/10 Bien
Leanne
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leanne
Séjour de 1 nuit en décembre 2023
Réponse de Warren House Hotel le 23 févr. 2024
Dear Leanne, We are grateful you took the time to give us feedback, we hope to see you soon in the future.Best Wishes,
8/10 Bien
Ditte
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ditte
Séjour de 2 nuits en janvier 2024
Réponse de Warren House Hotel le 23 févr. 2024
Dear Ditte, Thank you for your kind review, our staff is overjoyed that you have enjoyed the quality of service that we aim to offer.Kind Regards,
10/10 Excellent
NAOKO
6 janv. 2024
NAOKO
Séjour de 8 nuits en décembre 2023
Réponse de Front Office le 21 janv. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.
8/10 Bien
makoto
5 janv. 2024
makoto
Séjour de 1 nuit en janvier 2024
Réponse de Warren House Hotel le 23 févr. 2024
Dear Makoto, Thank you for your kind review. We look forward to welcoming you at Warren House. Kind Regards, Warren House Team.
10/10 Excellent
Marie-Eve
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marie-Eve
Séjour de 6 nuits en décembre 2023
Réponse de Front Office le 21 janv. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.
10/10 Excellent
Hilary
30 déc. 2023
Hilary
Séjour de 1 nuit en décembre 2023
Réponse de Front Office le 21 janv. 2024
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.
10/10 Excellent
Haider
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay
Haider
Séjour de 1 nuit en décembre 2023
Réponse de Warren House. le 31 déc. 2023
Dear Haider, We are so pleased you've had such a wonderful stay. We wish you a Happy New Year and look forward to your return. Kind regards, Warren House.
8/10 Bien
Anja
29 déc. 2023
Anja
Séjour de 5 nuits en décembre 2023
Réponse de Front Office le 21 janv. 2024
Thank you for dedicating time to provide your feedback. We are pleased to learn that your overall experience was positive, resulting in a commendable score of 4 out of 5.Your insights are valuable to us, and we are particularly interested in understanding how we can further enhance our services to ensure a perfect experience for our guests. If there are specific areas where you feel we can improve, please don't hesitate to share your thoughts with us. We are committed to addressing any concerns and continuously refining our offerings.