Réfrigérateur, micro-ondes, four, cafetière/bouilloire
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Avis sur Le Buffle Noir Londres

Le Buffle Noir Londres
158 Bridge Avenue, London, England

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 2 avis sur 4." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 4." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 4." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 4." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 4." "

7,0/10

Propreté

8,0/10

Personnel et service

10/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

Avis

2/10 Horrible

Ashley

Les points faibles : Propreté et confort de la chambre
Avoid! Unable to check in or get a refund for stay
Sadly cannot recommend staying here. We tried to check-in after the advised time (10:30am, we arrived at 11:20), we were left waiting outside the property for 2.5 hours with no response to phone calls or texts. We then resorted to find a different hotel. We tried to contact hotel.com support and the property owner to get a refund, but were met with poor customer service, and the hosts saying they tried to contact us, and that we were lying. We tried to appeal for several months out of principle, as we received no calls from them, and were unable to check in at the advised time on the advert, but it seems there is no appeal process in this scenario and every support person we contacted was simply reading a script and taking the side of the host. We asked the host to provide evidence of them trying to contact us and they haven't replied since. After this experience I don't think we'll be using hotel.com again, and a word of warning when booking a place with few reviews, as you will be unlikely to get a refund if you end up in our situation! Ash
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Irfaan

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
High standard cleanliness Safe Great view from my balcony
Séjour de 9 nuits en novembre 2021
Réponse de Ivy le 2 déc. 2021
Many thanks

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Extremely friendly and comfortable stay.
Séjour de 6 nuits en septembre 2019
Réponse de Patrick le 14 sept. 2019
Many thanks and hope to have in again best Regards

6/10 Satisfaisant

Anthony, l9ndon

no idea i didnt go
Séjour de 1 nuit en août 2018