Avis
8,6
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
21 déc. 2022
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
10/10 Excellent
Ivan
30 août 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ivan
Séjour de 15 nuits en août 2022
4/10 Médiocre
ERIC
23 juin 2022
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Ou sont les 5 etoiles
ERIC
Séjour de 3 nuits en juin 2022
Réponse de Krishna Keniten le 31 juil. 2022
Dear Eric,
First and foremost, thank you for selecting Pullman Bali Legian Beach for your holiday destination in Bali.
Thank you for taking the time to share your feedback with us. However, we regret to hear that you have experienced a number of inconveniences during your stay and do sincerely apologize for that. We will follow up with all your concerns with the urgency it deserves and appreciates you bringing these to our awareness.
It is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours,
Krishna Keniten
Guest Experience & Loyalty Manager
6/10 Satisfaisant
FREDERIC
14 juin 2022
FREDERIC
Séjour de 3 nuits en juin 2022
Réponse de Krishna Keniten le 31 juil. 2022
Dear Frederic,
Thank you very much for taking the time to share your feedback regarding your reservation experience with Pullman Bali Legian Beach.
We are terribly sorry for the inconvenience you have experienced and rest assured that this is not up to our standard. We are pleased to inform you that we are more than happy to discuss more about your reservation, and we are waiting for your email.
We wish you all the best and hopefully we will have the pleasure to solve your reservation issue.
Best regards,
Krishna Keniten
Guest Experience & Loyalty Manager
6/10 Satisfaisant
Voyageur vérifié
8 sept. 2019
Les points faibles : Propreté et équipements
Voyageur vérifié
Séjour de 15 nuits en août 2019
Réponse de Krishna Putra le 8 oct. 2019
Dear Our Valued Guest, I would like to thank you very much for taking your valued time sharing your rating regarding your recent stay experience at Pullman Bali Legian Beach. I wish your stay were enjoyable and I thank you very much once again for stay with us as your holiday in Bali. I wish there could be another chance for us to serve you better in the future. Have a very good day! Best Regards, Krishna Putra Guest Experience & Loyalty Manager
10/10 Excellent
Voyageur vérifié
4 sept. 2019
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Krishna Putra le 5 sept. 2019
Dear Our Valued Guest, Warmest greeting from Pullman Bali Legian Beach! I would like to thank you very much for taking your valued time sharing your kind feedback concerning your recent stay experience at Pullman Bali Legian Beach. It would be our pleasure to receive 5 score rating and I hope there could be another chance for us to serve you back in the near future. Wishing you have a very good day! Very best regards, Krishna Putra Guest Experience & Loyalty Manager Pullman Bali Legian Beach
8/10 Bien
Soraya
15 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Soraya
Séjour de 5 nuits en août 2019
Réponse de Krishna Putra le 27 août 2019
Dear Soraya, Warm greeting from Pullman Bali Legian Beach. I would like to thank you very much fro taking your valued time on reviewing us concerning your stay with us. I wish your stay was pleasant and hope to welcoming you back again next time. Have a great day! Krishna Putra
Guest Experience & Loyalty Manager Pullman Bali Legian Beach
10/10 Excellent
Oumaïma
6 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour pour notre voyage de noce
Oumaïma
Séjour de 3 nuits en août 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
1 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en avril 2019
Réponse de Krishna Putra le 2 mai 2019
Dear our valued guest, I would like to thank you very much for taking your valued time sharing your rating on Expedia.com concerning your recent stay experience at Pullman Bali Legian Beach. I am very thankful to read that our hotel facilities and breakfast could able meet your expectation. thank you very much once again for choosing stay with us and we look forward to welcome you back in the near future. Have a good day! Best Regards, Krishna Putra Guest Experience & Loyalty Manager Pullman Bali Legian Beach
8/10 Bien
Voyageur vérifié
10 nov. 2018
Voyageur vérifié
Séjour de 6 nuits en octobre 2018
10/10 Excellent
Voyageur vérifié
24 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en août 2018
10/10 Excellent
Mathieu, Paris
18 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour (9 nuits) hôtel superbe
Mathieu
Séjour de 10 nuits en août 2018
8/10 Bien
J, montpellier
27 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bien
J
Séjour de 2 nuits en avril 2018
Réponse de Krishna Putra le 30 avr. 2018
Dear J, Thank your for taking your time on sharing your honest review at our hotel. I am thrilled to read that our breakfast quality and pool facilities able to meet your expectation. Thank you for staying with us and look forward to welcome you back in the future. Best regards, Krishna Putra Guest Experience & Loyalty Manager
10/10 Excellent
Mohamed
6 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabuleux
Mohamed
Réponse de Krishna Putra le 8 avr. 2018
Cher Mohamed, Je voudrais vous remercier d'avoir pris le temps de partager vos commentaires concernant votre récent séjour au Pullman Bali. Je suis heureux de savoir que votre séjour a été fabuleux et j'espère que nos services en mesure d'améliorer votre séjour global. Merci de rester avec nous et attendons avec impatience votre retour dans le futur. Cordialement, Krishna Putra Guest Experience & Loyalty Manager
8/10 Bien
Voyageur vérifié
16 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon emplacement,bel environnement
Voyageur vérifié
10/10 Excellent
ELODIE, Saint quentin
14 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabuleux !
ELODIE
Réponse de Luh Nonik Sukesni le 28 mai 2016
Chère Elodie, je tiens tout d’abord à vous remercier pour avoir laissé un si bon commentaire suivant votre récent séjour au Pullman Bali Legian Nirwana. Je suis enchanté de savoir que le personnel de notre hôtel a été à la hauteur. Votre compliment va être partage avec toute notre équipe. Merci d’avoir choisi notre établissement pour vos vacances. C’est avec plaisir que nous vous accueillerons à nouveau lors de votre prochain voyage à Bali. Avec mes meilleures salutations, Alfian Adriansyah Guest Experience & Recreation Manager
8/10 Bien
Gilles, Paris
17 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel neuf et moderne
Gilles
Réponse de Luh Nonik Sukesni le 17 oct. 2015
Cher Giles,
salutations de Pullman Bali Legian Nirwana et nous vous remercions pour le partage de vos commentaires. Nous sommes heureux que votre expérience globale a été bonne. En outre, nous sommes heureux que vous avez apprécié nos installations et services que nous avons fournis. Nous espérons vous accueillir à nouveau à l'avenir pour une meilleure expérience. Merci.
Cordialement,
Alfian Adriansyah
Expérience des invités et loisirs Gestionnaire
Pullman Bali Nirwana Lagian
10/10 Excellent
Voyageur vérifié
11 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mme
Voyageur vérifié
8/10 Bien
Caroline, paris
24 sept. 2013
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
piscine exceptionnelle
Caroline
8/10 Bien
Tina
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tina
Séjour de 7 nuits en mai 2024
Réponse de Andinni le 26 mai 2024
Dear Tina,Thank you for your lovely review ! We are thrilled to hear that you enjoyed your stay at our hotel and appreciated the air conditioning, friendly staff, and our expansive buffet breakfast. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and your family back to Pullman Bali Legian Beach in the future.Warm regards,AndinniGuest Experience
10/10 Excellent
Warren
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warren
Séjour de 8 nuits en mai 2024
Réponse de Andinni le 23 mai 2024
Dear Mr. Warren,Thank you for your kind words about your recent stay at Pullman Bali Legian Beach. We are thrilled to hear that you had a great stay and that our staff made a positive impression with their friendliness.Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful experience.Warm regards,AndinniGuest Experience
10/10 Excellent
Sergio
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sergio
Séjour de 6 nuits en mars 2024
Réponse de Andinni le 23 mai 2024
Dear Mr.Sergio,Thank you for your kind feedback regarding your recent stay at Pullman Bali Legian Beach. We are delighted to hear that you had a positive experience.We take great pride in maintaining our property to the highest standards of cleanliness and safety. It's wonderful to know that our attention to customer service contributed to your enjoyable stay.We look forward to welcoming you back for another pleasant visit in the future.Warm regards,AndinniGuest Experience
10/10 Excellent
marlene
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
marlene
Séjour de 6 nuits en mai 2024
Réponse de Andinni le 23 mai 2024
Dear Mrs. Marlene,Thank you for your fantastic review of Pullman Bali Legian Beach. We are thrilled to hear that you had such a wonderful stay with us.It’s great to know you enjoyed our prime location right in front of the beach and near Azul Beach Club. We're glad you had the chance to experience our infinity pool and the beautiful sunsets it offers. Your compliments about the spacious and clean rooms, as well as our friendly staff, are truly appreciated.We are delighted that you recommend our hotel so highly. We look forward to welcoming you back for another exceptional stay.Warm regards,AndinniGuest Experience
10/10 Excellent
Andrew, Palatine
20 avr. 2024
Andrew
Séjour de 4 nuits en avril 2024
Réponse de Andinni le 13 mai 2024
Dear Mr. Andrew,Thank you so much for taking the time to share your positive feedback regarding your recent stay at Pullman Bali Legian Beach. We are delighted to hear that you enjoyed your time with us.Ensuring our guests have a memorable experience is always our top priority, and we're thrilled that we could meet your expectations. Your kind words serve as a great encouragement to our team, and we will continue to strive for excellence in providing exceptional service and hospitality.We hope to have the pleasure of welcoming you back for another wonderful stay in the near future.Warm regards,AndinniGuest Experience
10/10 Excellent
BRIAN
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BRIAN
Séjour de 7 nuits en mars 2024
Réponse de Andinni le 13 mai 2024
Dear Mr. Brian,Thank you for taking the time to share your feedback about your recent stay at Pullman Bali Legian Beach. We're delighted to hear that you appreciated our hotel's location.Ensuring our guests enjoy convenient access to the best of Bali is something we take great pride in. It's wonderful to know that our location added to the enjoyment of your stay.We truly value your feedback and hope to have the pleasure of welcoming you back for another fantastic experience in the future.Warm regards,AndinniGuest Experience
2/10 Horrible
Hae Yon
7 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hae Yon
Séjour de 14 nuits en mars 2024
Réponse de Andinni le 13 mai 2024
Dear Hae Yon,Thank you for taking the time to share your feedback regarding your recent stay at Pullman Bali Legian Beach. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.Ensuring the comfort and satisfaction of our guests is our utmost priority, and we regret to learn that we fell short of meeting your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our services.Once again, we apologize for any inconvenience caused and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,AndinniGuest Experience
10/10 Excellent
Prabin
Voyage en famille avec de jeunes enfants, Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prabin
Séjour de 5 nuits en février 2024
Réponse de Andinni le 18 mars 2024
Dear Mr. Prabin,Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your kind words.We're delighted to know that you found our hotel to be in a prime location across from the beach, offering a good sea view. Providing excellent hospitality to our guests is a top priority, and we're pleased that you enjoyed our hospitality during your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,AndinniGuest Experience
8/10 Bien
Htet Aung Hmwe
11 mars 2024
Les points forts : Propreté et personnel et service
Htet Aung Hmwe
Séjour de 3 nuits en mars 2024
Réponse de Arya le 13 mars 2024
Dear Htet Aung Hmwe,We extend our sincere gratitude for your complimentary review of Pullman Bali Legian Beach. Your acknowledgment of our beautiful resort and its prime location, is truly appreciated. It is our constant endeavor to provide an elevated and comfortable experience, and we are delighted to have met your expectations. We look forward to the opportunity to welcome you back in the future.Kind regards,AryaGuest Experience
6/10 Satisfaisant
Soroush
10 mars 2024
Soroush
Séjour de 3 nuits en mars 2024
Réponse de Andinni le 13 mai 2024
Dear Soroush,Thank you for taking the time to share your feedback regarding your recent stay at Pullman Bali Legian Beach. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.Ensuring the comfort and satisfaction of our guests is our utmost priority, and we regret to learn that we fell short of meeting your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our services.Once again, we apologize for any inconvenience caused and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,AndinniGuest Experience
8/10 Bien
DAVID JOHN
6 mars 2024
DAVID JOHN
Séjour de 6 nuits en février 2024
Réponse de Arya le 7 mars 2024
Dear Mr. David John,Thank you sincerely for sharing your positive feedback at Pullman Bali Legian Beach. We are delighted to learn that our dedicated team, contributed to making your stay memorable. Your gracious feedback is truly appreciated, and we look forward to the pleasure of welcoming you back for another exceptional experience.Warm regards,AryaGuest Experience
10/10 Excellent
FARR
4 mars 2024
FARR
Séjour de 2 nuits en mars 2024
Réponse de Andinni le 13 mai 2024
Dear FARR,Thank you so much for taking the time to share your positive feedback regarding your recent stay at Pullman Bali Legian Beach. We are delighted to hear that you enjoyed your time with us.Ensuring our guests have a memorable experience is always our top priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the near future.Warm regards,AndinniGuest Experience
10/10 Excellent
Matthew Man Hin
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthew Man Hin
Séjour de 4 nuits en février 2024
Réponse de Arya le 4 mars 2024
Dear Mr. Matthew Man Hin,We extend our sincere gratitude for taking the time to share your experience at Pullman Bali Legian Beach. We are pleased to learn that you found the room to be exceptionally spacious with a captivating view.However, we regret to hear about the presence of insects during your stay, and we sincerely apologize for any discomfort this may have caused. Your feedback is invaluable, and we assure you that we are actively addressing this matter to enhance our services and maintain a pristine environment.We appreciate your understanding and look forward to the opportunity to welcome you back for an improved and seamless stay.Warm regards,AryaGuest Experience
10/10 Excellent
Chris
21 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Chris
Séjour de 8 nuits en février 2024
Réponse de Arya le 24 févr. 2024
Dear Mr. Chris,We express our heartfelt gratitude for your gracious feedback. Your acknowledgment of our hotel's pleasant ambiance and the friendly disposition of our staff is truly appreciated. It is our commitment to consistently deliver exceptional service, and we eagerly await the privilege of hosting your return, ensuring that your experience remains synonymous with the highest standards of hospitality.Kind regards,AryaGuest Experience
6/10 Satisfaisant
Yong
Voyage en couple
16 févr. 2024
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Yong
Séjour de 2 nuits en février 2024
Réponse de Andinni le 3 mars 2024
Dear Mr.Yong,Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience and lapse in service you experienced during your stay. Your feedback is extremely valuable to us as we continuously strive to improve our guest experience and ensure that our service standards are upheld.It's concerning to hear that you observed team members using their mobile phones at the front desk, which is indeed not a professional practice. We will address this issue internally and remind our team members of the importance of maintaining a professional appearance and demeanor at all times.Furthermore, we deeply regret the mishandling of your passport. Keeping a guest's passport without their consent is does not align with our service standards. Rest assured, we take immediate steps to prevent such occurrences in the future.We appreciate your understanding and hope that you will give us another opportunity to demonstrate the high level of service and professionalism that we strive to provide to all our guests.If there's anything else we can do to address your concerns or make amends for your experience, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the future.Best Regards,AndinniGuest Experience
10/10 Excellent
Lee
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lee
Séjour de 5 nuits en février 2024
Réponse de Arya le 17 févr. 2024
Dear Mr. Lee,We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,AryaGuest Experience
8/10 Bien
David
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 7 nuits en décembre 2023
Réponse de Arya le 11 févr. 2024
Dear Mr. David,We express our gratitude for your positive assessment of our facilities and food options. However, we sincerely apologize for any inconvenience caused by the slow reception service. Your feedback is invaluable, and we assure you that necessary measures will be taken to address this concern and improve our overall service standards.We appreciate your understanding and hope to have the privilege of welcoming you back, offering a more seamless and refined experience at our establishment in the future.Warm regardsAryaGuest Experience
10/10 Excellent
Ana
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ana
Séjour de 6 nuits en janvier 2024
Réponse de Arya le 8 févr. 2024
Dear Ms. Ana,We deeply appreciate your positive feedback regarding your stay at Pullman Bali Legian Beach. It brings us immense joy to know that your experience was amazing, and you found our staff to be friendly and welcoming with their constant smiles. Your satisfaction is our priority, and we look forward to the opportunity to host you again for another exceptional stay.Best regards,AryaGuest Experience
6/10 Satisfaisant
Daniel
5 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en janvier 2024
Réponse de Arya le 8 févr. 2024
Dear Mr. Daniel,We extend our sincere gratitude for sharing your recent experience with us. We deeply regret any inconvenience caused by the front desk staff and assure you that your concerns will be thoroughly addressed. On a positive note, we appreciate your acknowledgment of the dining room staff's good service. Your feedback regarding the food and staff knowledge is invaluable, and we are committed to making improvements in these areas. Thank you for providing us with an opportunity to enhance our services, and we hope to welcome you back for a more refined experience.Warm regards,AryaGuest Experience
10/10 Excellent
Thomas
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect end to long vacation
Thomas
Séjour de 2 nuits en janvier 2024
Réponse de Andinni le 5 févr. 2024
Dear Mr. Thomas,Thank you very much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from check-in to check-out during your recent stay.It brings us immense joy to know that you enjoyed the service provided by our bar and breakfast crew. We will be sure to pass along your kind words to them, as they work tirelessly to ensure our guests have memorable experiences through great food and outstanding service.We're delighted to hear that you found our connectivity lounge before departure to be priceless. Providing a comfortable and convenient space for our guests is always a top priority, and we're glad it met your needs.We look forward to welcoming you back for another enjoyable stay in the future. Until then, safe travels, and we eagerly await the opportunity to host you again!Warm regards,AndinniGuest Experience
8/10 Bien
Kate
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kate
Séjour de 10 nuits en janvier 2024
Réponse de Andinni le 5 févr. 2024
Dear Mrs.Kate,We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,AndinniGuest Experience Pullman Bali Legian Beach
8/10 Bien
Ashita
21 janv. 2024
Ashita
Séjour de 6 nuits en janvier 2024
Réponse de Arya le 24 janv. 2024
Dear Ms. Ashita,Thank you for sharing your feedback. We're pleased to hear that you enjoyed a great stay with your family, finding the room clean and the service excellent. Your satisfaction is our priority, and we hope to have the pleasure of hosting you and your family again in the future.Warm regards,AryaGuest Experience
6/10 Satisfaisant
Helen
20 janv. 2024
Helen
Réponse de Arya le 24 janv. 2024
Dear Ms. Helen,We sincerely appreciate you taking the time to share your experience at Pullman Bali Legian Beach. Your acknowledgment of a good stay, friendly staff, and excellent service is truly valued. It was our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay in the future.Warm regards,AryaGuest Experience
10/10 Excellent
Eric
Voyage en couple
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 4 nuits en janvier 2024
Réponse de Arya le 24 janv. 2024
Dear Mr. Eric,Thank you for sharing your experience at Pullman Bali Legian Beach. We're pleased to hear that you appreciated our convenient location, close proximity to the beach, and easy access to local restaurants and bars. It's great to know that you enjoyed the variety in themed dinners, found the rooms spacious and clean, and received accommodating service from our staff.We truly appreciate your recommendation and are delighted you had a lovely four-night stay. We look forward to welcoming you back for more memorable experiences.Warm regards,AryaGuest Experience
8/10 Bien
Kenneth John
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kenneth John
Séjour de 7 nuits en janvier 2024
Réponse de Andinni le 17 janv. 2024
Dear Mr.Kenneth,Warm greetings from Pullman Bali Legian Beach!We would like to express our sincere gratitude for taking the time to share your positive feedback with us. It brings us immense joy to learn that your experience at our hotel was enjoyable and met your expectations. At Pullman Bali Legian Beach, we strive to create memorable and delightful moments for our guests, and your appreciation motivates us to continue delivering exceptional service.Once again, thank you for choosing Pullman Bali Legian Beach. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Best regards,AndinniGuest Experience
10/10 Excellent
Dayne
Voyage en couple
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dayne
Séjour de 5 nuits en janvier 2024
Réponse de Arya le 16 janv. 2024
Dear Mr. Dayne,We sincerely appreciate your positive feedback on your recent stay with Pullman Bali Legian Beach. It's delightful to hear that our great location, spacious rooms with separate bathrooms, open reception, and seamless check-in process met your expectations. We're pleased that you enjoyed our breakfast offerings and the variety provided. Thank you for choosing to stay with us for the second time; your continued satisfaction is our utmost priority. We look forward to welcoming you back on your next visit.Warm regards,AryaGuest Experience
8/10 Bien
Aleah
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aleah
Séjour de 7 nuits en janvier 2024
Réponse de Andinni le 14 janv. 2024
Dear Aleah,Thank you for choosing Pullman Bali Legian Beach for your recent stay. We are delighted to hear that you enjoyed your time with us and found the pricing to be great.Your satisfaction is our top priority, and we are thrilled to know that we could contribute to a positive experience during your stay. We appreciate your feedback and are honored that you are considering staying with us again.Once again, thank you for your patronage, and we look forward to the pleasure of welcoming you back for another enjoyable stay.Best regards,AndinniGuest Experience
10/10 Excellent
Ryan
Voyage en famille avec de jeunes enfants
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 10 nuits en janvier 2024
Réponse de Andinni le 14 janv. 2024
Dear Mr. Ryan,We would like to express our sincere appreciation for choosing Pullman Bali Legian Beach for your recent stay. Your positive feedback is invaluable to us, and we are thrilled to learn that you had a great experience with us.We genuinely value your patronage, and we hope to have the pleasure of welcoming you back for another exceptional stay. If there's anything specific you would like to share or discuss further, please feel free to reach out to us.Thank you once again for choosing Pullman Bali Legian Beach. We look forward to the opportunity of hosting you again in the future.Best regards,AndinniGuest Experience
10/10 Excellent
Steve
12 janv. 2024
Steve
Séjour de 7 nuits en janvier 2024
Réponse de Andinni le 14 janv. 2024
Dear Mr.Steve,We would like to express our sincere appreciation for choosing Pullman Bali Legian Beach for your recent stay. Your positive feedback is invaluable to us, and we are thrilled to learn that you had a great experience with us.We genuinely value your patronage, and we hope to have the pleasure of welcoming you back for another exceptional stay.Thank you once again for choosing Pullman Bali Legian Beach. We look forward to the opportunity of hosting you again in the future.Best regards,AndinniGuest Experience
10/10 Excellent
Evan
Voyage en couple
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evan
Séjour de 6 nuits en janvier 2024
Réponse de Arya le 12 janv. 2024
Dear Mr. Evan,We appreciate your feedback regarding your stay at Pullman Bali Legian Beach. It is truly gratifying to learn that you enjoyed your holidays at our hotel. We remain committed to upholding the highest standards of service. It would be an honor to have the opportunity to welcome you back and provide another exemplary experience.Best regards,AryaGuest Experience
8/10 Bien
Jubin
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jubin
Séjour de 8 nuits en décembre 2023
Réponse de Arya le 9 janv. 2024
Dear Mr. Jubin,We are delighted to receive your commendation regarding our esteemed hotel staff's exemplary politeness and the diligent daily upkeep of your room, ensuring its cleanliness and tidiness. Maintaining a pristine environment and providing courteous service are pivotal aspects of our commitment to guest satisfaction. Should there be any additional requests or preferences to further enhance your stay, please feel free to convey them to us. Your comfort and contentment remain our utmost priority, and we eagerly anticipate the opportunity to continue providing you with exceptional service throughout your time in Pullman Bali Legian Beach.Warm regardsAryaGuest Experience