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Avis sur Radisson Blu Hotel, Leeds City Centre

4 out of 5
Radisson Blu Hotel, Leeds City Centre
1 The Light The Headrow, Leeds, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 545 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 281 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 110 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1000." "

9,0/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

jedar

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2021

8/10 Bien

TAHIR

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great apart from the TV not connecting or working as a smart tv should. It’s the little things…
Séjour de 1 nuit en mai 2024

2/10 Horrible

Pippa

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Air con blew hot air the room just kept heating up and was over 24 degrees, was not working, they couldn’t supply a fan and when I demanded they move me room, that took an hour of arguing and then had exactly the same problem. Don’t stay here if you want to sleep !
Séjour de 2 nuits en mai 2024
Réponse de Oana le 16 mai 2024
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4/10 Médiocre

John

Les points forts : Propreté
Air conditioning was broken, fire alarms at 4am, possible fighting in the mall past midnight, not a great stay at all. I would avoid this property, definitely not worth the price
Séjour de 1 nuit en mai 2024
Réponse de Reception Team le 15 mai 2024
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 Horrible

Rachel

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This hotel does not live up to standard. We paid for a superior room and what we got was far from that. 1. The air con didn’t work, the room never went below 25 degrees and was boiling, leading to a very uncomfortable nights sleep. 2. One dressing gown provided, in a room essentially designed for couples, only providing one is not good. 3. No shampoo, conditioner or body wash left, they had not refilled these and to me that’s a basic standard when it comes to a hotel. 4. Our room overlooked the light, which meant full noise of people and loud music up until around 1am and started again around 8am, leading to a poor nights sleep. Also meant that if we opened the windows, due to the heat of the room, we could hear the noise even louder (they should inform guests of the room over looking the light, but if you’re not from Leeds, you wouldn’t even be aware of what that is). 5. Very over priced, this room is usually £250 a night, we used some out our Expedia points to get it cheaper, however if I had spent £250 I would be absolutely disgusted and would be asking for a refund or something as a gesture of good will. I have stayed in many hotels of different levels around the world and I have to say this is one of the poorer ones, I would not recommend not stay here again, it ruined our weekend away.
Séjour de 1 nuit en mai 2024
Réponse de Oana le 6 mai 2024
Thank you for taking the time to share your feedback regarding your recent stay at Radisson Blu Leeds. We sincerely apologise for any inconvenience or discomfort you experienced during your time with us. Ensuring our guests have a pleasant and memorable stay is our top priority, and we regret that we fell short of meeting your expectations.Please know that your concerns have been taken seriously, and we have thoroughly investigated the issues you raised to prevent similar occurrences in the future. We deeply value your feedback as it allows us to identify areas where we can improve our services and facilities. We understand the importance of a comfortable and relaxing environment for our guests, and we are committed to addressing the issues you encountered promptly. Our team is working diligently to ensure that all our guests receive the high standard of service and hospitality they deserve.

6/10 Satisfaisant

Lucy

Séjour de 1 nuit en mars 2024
Réponse de Oana le 19 avr. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Bien

Victoria

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Short walk from Leeds train station
Séjour de 1 nuit en mars 2024
Réponse de Oana le 27 mars 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bien

Ivan, Cambridge

Voyage d’affaires
Les points forts : Équipements
Clean and convenient location
Séjour de 1 nuit en mars 2024
Réponse de Oana le 27 mars 2024
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.

10/10 Excellent

Samantha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location for the O2 Arena Leeds.
Séjour de 1 nuit en mars 2024
Réponse de Oana le 20 mars 2024
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.

8/10 Bien

Hannah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Oana le 18 mars 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

6/10 Satisfaisant

Nolan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Enjoyed my stay at the hotel and whilst there thought the staff were helpful and the service good. On returing home though, I realised that I had left a new shirt in the hotel room wardrobe. I contacted the hotel and was told that somebody would look into it and get back to me but this never happened which is very disappointing.
Séjour de 1 nuit en février 2024
Réponse de Oana le 23 févr. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Oana le 23 févr. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Bien

Anna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Oana le 9 févr. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 Excellent

Jan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprise
Surprisingly great location to visit Leeds.
Séjour de 1 nuit en janvier 2024
Réponse de Oana le 9 févr. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Oana le 29 janv. 2024
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 Satisfaisant

Simon

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Oana le 28 janv. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 Excellent

Judi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hotel in Leeds centre
Great luxurious hotel in centre of Leeds. Near to art gallery and not far from train station and in walking distance. Was quiet too on a night. The bed was really comfy and nice to have a bath. Reception were really friendly. Would definitely recommend a stay here.
Séjour de 1 nuit en janvier 2024
Réponse de oana le 22 janv. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Lorraine

Séjour de 1 nuit en janvier 2024
Réponse de oana le 22 janv. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location if you want to be in the city centre with access to all shopping, restaurants and attractions
Séjour de 1 nuit en décembre 2023
Réponse de oana le 22 janv. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service et confort de la chambre
Trip to Leeds
Unfortunately this hotel had no pool, we only found out on arrival. Very misleading to say the least as I had booked this hotel purposefully for the pool to enjoy with the kids. Apparently access to the pool was for adults only and had a premium of £8 to use, this was not clear on booking. Certainly not good value to say this is supposed to be a four star hotel standard. We definitely looked forward to the pool. Once checked in, we were given a double bed for the three of us (one adult and two kids 10 & 13) this was very disappointing not even an extra bed was provided in this very small room so I returned to the reception. They apologised and offered another room with two single beds when I asked whether the two single beds would accommodate 3 people they said no. In the end they offered us a room with two single beds and an extra bed to be added. Not the best of sleeps on a fold out bed but at least we got a bed each! The best feature of the hotel was the central location and being close by to nice restaurants.
Séjour de 1 nuit en décembre 2023
Réponse de oana le 22 janv. 2024
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shopping and theatre trip
Séjour de 1 nuit en décembre 2023
Réponse de oana le 22 janv. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect base to explore Leeds
Ideally located for a city visit. Can't comment on anything other than the bed which was super comfy, we didn't use the bar or restaurant.
Séjour de 1 nuit en décembre 2023
Réponse de oana le 22 janv. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Clare

Séjour de 1 nuit en décembre 2023
Réponse de oana le 22 janv. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Oana le 17 déc. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Bien

Haifa

Séjour de 1 nuit en décembre 2023
Réponse de Oana le 17 déc. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

6/10 Satisfaisant

Julie

Voyage en groupe
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Oana le 17 déc. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Bien

Andy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Could just improve check in experience
Lovely stay in a very nice hotel convenient for all town centre facilities and theatres. One little gripe was the check in procedure. We arrived at 2:15pm. Reception had 2 staff on the desk doing very little. They told us check in started at 3pm. They offered to store our bags until then. After a walk round the town, we returned at 3:05 to find a long queue for check in and a 20 min wait in a small area to get our room key. It would have been a lot easier if either they could have looked to see if our room might have been ready at 2:15 - and checked us in then, or if that wasn’t possible, maybe do the ‘admin’ for people as they arrive and have an ‘express’ key pick up point for those that have done that? Other than that though - the rest of the stay was lovely.
Séjour de 1 nuit en décembre 2023
Réponse de Oana le 17 déc. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 Excellent

Bespoke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad start but still a great stay
Everything was amazing except for check in we were greeted by the most miserable receptionist ever. It was strange as the rest of the staff particularly the bar staff were so friendly and amazing.
Séjour de 1 nuit en décembre 2023
Réponse de Oana le 17 déc. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 Excellent

Elaine

Séjour de 1 nuit en décembre 2023
Réponse de Reception Team le 5 déc. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Liam

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Average , but overpriced
Hotel bar and entrance are very appealing. The room was dated and basic
Séjour de 2 nuits en décembre 2023
Réponse de Reception Team le 5 déc. 2023
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back again in the future.

10/10 Excellent

Russell

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
See The Light!
Perfect location in the city centre, walking distance from station and shopping. The hotel is part of The Light a small centre with coffee bars, restaurants and cinema. It's safe, undercover and convenient. The hotel is Raddison quality with large, wee-equipped rooms, with top service.
Séjour de 1 nuit en novembre 2023
Réponse de Oana le 3 déc. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future. All the best.

10/10 Excellent

Hashem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 27 nov. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 1 nuit en novembre 2023
Réponse de Oana le 23 nov. 2023
Thank you so much for taking the time to write such a lovely review. We are more than pleased to hear you had a lovely stay and our staff made you feel welcome. We do hope it is not to long before you return.

8/10 Bien

Angus

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Decent!
Séjour de 1 nuit en novembre 2023
Réponse de Oana le 22 nov. 2023
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Médiocre

RICHARD

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
i was disappointed to be asked what bed i wanted, selecting a double, and then be given two singles pushed together. Then being told it was tough luck. Fine if that's all they had - but why ask me to specify if I actually can't. Shower temperature setting didn't work either. So it was scoldingly hot and couldn't be adjusted.
Séjour de 1 nuit en novembre 2023
Réponse de Oana le 18 nov. 2023
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Bien

yousif

Séjour de 2 nuits en novembre 2023
Réponse de Oana le 18 nov. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 Satisfaisant

Haakon Taule

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I prefer rooms with (visible) windows. This is a quite worn hotel.
Séjour de 1 nuit en novembre 2023
Réponse de Oana le 16 nov. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Its ok
Nice hotel, pleasant staff. Only criticism was the breakfast, we were asked what time we'd like our breakfast (served between 7.30 and 11) we said 10.30, no coffee in machine no tomatoes left no salted butter, sausages a bit dry, we should have gone for breakfast earlier
Séjour de 1 nuit en novembre 2023
Réponse de oana le 13 nov. 2023
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It’s ok
It was ok, just a few (but consistent) issues. Booked in and given a room not yet cleaned. Reception sorted it out and gave me an upgrade to apologise. Air con really noisy (kept me awake until I turned it off). Asked for poached eggs at breakfast,, chased them up, waited 35 minutes then gave up
Séjour de 1 nuit en novembre 2023
Réponse de Oana le 10 nov. 2023
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Paul

Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 6 nov. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Hotel
Staff were all very friendly & helpful, room was very nice, clean & spacious, bed was very comfortable, breakfast was very tasty. To sum up in a word, our stay was excellent!
Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 31 oct. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Alice

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 31 oct. 2023
Thank you for taking the time to give us your rating, we look forward to welcoming you back again in the future.

10/10 Excellent

Jonathan

Séjour de 1 nuit en octobre 2023
Réponse de Oana le 30 oct. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 Excellent

Kristen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Oana le 27 oct. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 Excellent

Alyson

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I really enjoyed the stay at this hotel. Location is perfect for the First Direct Arena, which is just a 15 minute walk. The staff were so friendly and helpful.
Séjour de 2 nuits en octobre 2023
Réponse de Reception Team le 23 oct. 2023
Thank you so much for taking the time to give us your feedback, we are extremely pleased to hear you enjoyed your stay here with us and our staff made you feel welcome, we are also very glad to hear it was and it was a brilliant location for you.

10/10 Excellent

emma

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stayed here several times Great location great hotel
Séjour de 1 nuit en octobre 2023
Réponse de Oana le 21 oct. 2023
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bien

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall good experience
Overall a good experience. Room service a little hit and miss. Pizza over cooked and ran out of Sauvignon Blanc. Breakfast not outstanding. No milk with coffee.
Séjour de 2 nuits en octobre 2023
Réponse de Oana le 20 oct. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 Excellent

Thomas

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely friendly hotel and service
Séjour de 2 nuits en octobre 2023
Réponse de Oana le 16 oct. 2023
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bien

Janette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 10 oct. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Bien

Robert

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The room and property was fine however the meal in the restaurant was not as good. In particular the Margherita pizza served was the most tastless pizza I've ever had BY FAR! these eas no taste. It was like eating damp cardboard. You couldn't taste any tomato or any cheese even though that'sall that was on it! Truly awful!
Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 10 oct. 2023
At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.