Avis
8,4
Très bien
8,4/10
Propreté
8,8/10
Personnel et service
7,6/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille
18 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de Ronald le 19 août 2020
Hello Jose,
Thank you very much for your kind review, we were happy to make your stay as enjoyable as possible. Hopefully we get to welcome you back soon!
6/10 Satisfaisant
Christian
29 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en avril 2024
Réponse de lakshya le 6 mai 2024
Vielen Dank für Ihr Feedback. Wir bedauern, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen bezüglich der Renovierungsbedürftigkeit unserer Unterkunft ernst und werden diese berücksichtigen, um unsere Einrichtungen zu verbessern. Wir hoffen, dass Sie uns in Zukunft erneut besuchen und eine verbesserte Erfahrung machen können.
6/10 Satisfaisant
nicola
Voyage en famille, Voyage en couple
19 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
nicola
Séjour de 1 nuit en avril 2024
Réponse de lakshya le 6 mai 2024
Thank you for your feedback. We apologize if your experience did not meet your expectations. We appreciate your comments regarding the check-out process and room size. Your feedback helps us identify areas for improvement, and we will take it into consideration to enhance our services. We hope to have the opportunity to welcome you back in the future and provide a better experience.
10/10 Excellent
Robert
8 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de lakshya le 14 avr. 2024
Thank you, Robert, for your 5-star review! We're glad you enjoyed your stay, but we apologize for the discomfort with the bed. We appreciate your feedback and hope to welcome you back soon for an improved experience.
8/10 Bien
John
Voyage en famille
25 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en mars 2024
Réponse de lakshya le 26 mars 2024
Thank you for your kind words. We're delighted that you found our staff welcoming, pleasant, and attentive. Providing exceptional service is our top priority, and we're glad to hear that our team exceeded your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
10/10 Excellent
Ellen
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ellen
Séjour de 1 nuit en mars 2024
Réponse de lakshya le 10 mars 2024
Thank you for your positive feedback. We're pleased to hear that you found our staff welcoming and enjoyed the convenient location of our hotel, within easy walking distance to cafes, shopping, and attractions. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.
6/10 Satisfaisant
penelope
17 févr. 2024
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
penelope
Séjour de 3 nuits en février 2024
Réponse de lakshya le 3 mars 2024
Dear Penelope, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
8/10 Bien
Kwame
13 févr. 2024
Les points forts : Propreté et personnel et service
Kwame
Séjour de 1 nuit en février 2024
Réponse de lakshya le 3 mars 2024
Thank you for your positive feedback regarding our hotel's convenient location and friendly staff! We're glad to hear that you found our restaurant to be a convenient option. We appreciate your comments and hope to welcome you back soon for another pleasant stay!
6/10 Satisfaisant
Paul
7 févr. 2024
Paul
Séjour de 1 nuit en février 2024
Réponse de lakshya le 3 mars 2024
Dear Peter, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de lakshya le 29 janv. 2024
thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Catherine
Voyage d’affaires
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Catherine
Séjour de 3 nuits en janvier 2024
Réponse de Diana le 13 janv. 2024
thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
6/10 Satisfaisant
james
Voyage d’affaires
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements
james
Séjour de 1 nuit en novembre 2023
Réponse de Diana le 13 janv. 2024
thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
8 déc. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Diana le 13 janv. 2024
thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
4/10 Médiocre
Brett
3 déc. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Brett
Séjour de 1 nuit en décembre 2023
Réponse de Diana le 13 janv. 2024
thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Imran
1 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Imran
Séjour de 1 nuit en novembre 2023
Réponse de Diana le 13 janv. 2024
thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Mr H
9 nov. 2023
Mr H
Séjour de 1 nuit en novembre 2023
Réponse de Diana le 18 nov. 2023
Dear Mr. H, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Rachel
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel
Séjour de 1 nuit en octobre 2023
Réponse de Diana le 18 nov. 2023
Dear Rachel, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
6/10 Satisfaisant
Peter, Santa Barbara
7 nov. 2023
Peter
Séjour de 1 nuit en novembre 2023
Réponse de Diana le 2 déc. 2023
Dear Peter, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Wayne
Voyage d’affaires
2 nov. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Wayne
Séjour de 1 nuit en novembre 2023
Réponse de Diana le 6 nov. 2023
Dear Wayne, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
8/10 Bien
Ali
30 oct. 2023
Ali
Séjour de 1 nuit en octobre 2023
Réponse de Diana le 6 nov. 2023
Dear Ali, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Edina
Voyage d’affaires
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic
Edina
Séjour de 1 nuit en octobre 2023
Réponse de Diana le 6 nov. 2023
Dear Edina, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Voyageur vérifié
Voyage en famille
26 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Diana le 6 nov. 2023
Dear Anonymous, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
2/10 Horrible
Bayan
24 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bayan
Séjour de 1 nuit en octobre 2023
Réponse de Diana le 6 nov. 2023
Dear Bayan, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
NIKOLAY
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NIKOLAY
Séjour de 1 nuit en octobre 2023
Réponse de Diana le 6 nov. 2023
Dear Nikolay, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
8/10 Bien
Adrian
Voyage d’affaires
10 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adrian
Séjour de 1 nuit en septembre 2023
Réponse de Diana le 14 oct. 2023
Dear Adrian, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
4/10 Médiocre
Edgar
Voyage en couple
7 oct. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Edgar
Séjour de 2 nuits en octobre 2023
Réponse de Diana le 7 oct. 2023
Dear Edgar, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
8/10 Bien
Yiling
6 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yiling
Réponse de Diana le 14 oct. 2023
Dear Yiling, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
4/10 Médiocre
Lauren
27 sept. 2023
Lauren
Séjour de 1 nuit en septembre 2023
Réponse de Diana le 6 nov. 2023
Dear Lauren, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Deborah
Voyage en couple
23 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 2 nuits en septembre 2023
Réponse de Manas le 24 sept. 2023
Dear Deborah,Thanks for your kind words and great review. We at crystal hotel always try to be as accommodative as possible. It was lovely to have you at the hotel. As you may already know the hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. We would love to host you again at the hotel.
10/10 Excellent
Nikki
22 sept. 2023
Nikki
Séjour de 1 nuit en septembre 2023
Réponse de Diana le 23 sept. 2023
Dear Nikki, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
8/10 Bien
Mr H
20 sept. 2023
Mr H
Séjour de 2 nuits en septembre 2023
Réponse de Diana le 23 sept. 2023
Dear Mr.H, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Gillian
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay.
Gillian
Séjour de 1 nuit en septembre 2023
Réponse de Diana le 23 sept. 2023
Dear Gillian, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
HIROYOSHI
15 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
HIROYOSHI
Séjour de 1 nuit en septembre 2023
Réponse de Diana le 17 sept. 2023
Dear Hiroypshi, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
6/10 Satisfaisant
peter
5 sept. 2023
peter
Séjour de 2 nuits en septembre 2023
Réponse de Diana le 14 oct. 2023
Dear Peter, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Allia, Berlin
31 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allia
Séjour de 1 nuit en août 2023
Réponse de Diana le 2 sept. 2023
Dear Alia, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
8/10 Bien
richard
Voyage d’affaires
22 août 2023
Les points forts : Propreté, personnel et service, équipements
richard
Séjour de 1 nuit en août 2023
Réponse de Diana le 9 sept. 2023
Dear Richard, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Barry
20 août 2023
Barry
Séjour de 1 nuit en août 2023
Réponse de Diana le 9 sept. 2023
Dear Barry,thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
8/10 Bien
Louise
Voyage en couple
8 août 2023
Les points forts : Propreté et personnel et service
Louise
Réponse de Manas le 9 août 2023
Dear Louise,Thanks for writing a review. We're glad that you like staying with us. As you mentioned the hotel is conveniently located and takes only 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. We're looking forward to host you again.
8/10 Bien
Chi Wai
5 août 2023
Chi Wai
Séjour de 2 nuits en juillet 2023
Réponse de Diana le 2 sept. 2023
Dear Chi Wai, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
8/10 Bien
Ann-Marie
5 août 2023
Ann-Marie
Séjour de 2 nuits en août 2023
Réponse de Diana le 2 sept. 2023
Dear Ann, thank you for you reviews, your opinions are always important to us. Our friendly staff and convenient location make it easy to access both the train station and the city centre. we'll work on enhancing it. The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. Thank you for your comments regarding the air conditioning. We will review them very carefully and improve our service where we can. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future. Let us know if there's anything else we can do for you. Hope you have a good time in Cambridge.
10/10 Excellent
Jillian
31 juil. 2023
Jillian
Séjour de 4 nuits en juillet 2023
Réponse de JIN le 1 août 2023
Dear Jillian. Thank you very much for your wonderful review about your stay. I am delighted to see that you enjoyed your time with us.The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms. The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden. I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future.
10/10 Excellent
Michelle
29 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michelle
Séjour de 4 nuits en juillet 2023
Réponse de Raymond le 31 juil. 2023
Hello Michelle Thank you very much for your wonderful review about your stay. I am glad that you enjoyed the restaurant and the in room stay experience. Sorry about the early check out time. As we are a family based small hotel we tend to have the checkout time a bit early in order to clean it thoroughly and quickly for the next guest to accommodate. Thanks again for choosing to stay with us and we hope to accommodate again soon. .
4/10 Médiocre
Donna
Voyage en couple
27 juil. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Donna
Séjour de 5 nuits en juillet 2023
Réponse de Raymond le 28 juil. 2023
Hey Miss. Donna. I am sorry about the bad experience that you had with us but thanks for taking your time to post a review. We have noted the flaws that you have witnessed in our hotel regarding the shower, comforter and curtain. We will make necessary amendments and implement more methods to make your stay better the next time. We are a simple hotel with homely environment trying to make your stay like being at your home. Our team are always ready to help so please let us know and we will sort any kind of issue to make your stay more memorable. Thanks and hope you see you again.
10/10 Excellent
Zhao yuan
24 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zhao yuan
Séjour de 1 nuit en juillet 2023
Réponse de Raymond le 28 juil. 2023
Thank you very much for your response. I am glad that you enjoyed your stay with us. Feel free to contact us if you need any information in regards to make a booking with us. Thanks again for choosing to stay with Crystal Hotel. Have a great weekend.
10/10 Excellent
Charlotta
21 juil. 2023
Charlotta
Séjour de 1 nuit en juillet 2023
Réponse de Raymond le 28 juil. 2023
Thank you very much for your review and I am glad that you enjoyed your stay with us. Thanks for choosing to stay with us and feel free to contact us if you need any further assistance,
6/10 Satisfaisant
David, Huddersfield
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en juillet 2023
Réponse de Raymond le 20 juil. 2023
Hello Mr. David! Thank you for choosing t stay with Crystal Hotel. I am glad that you enjoyed your stay with us. We are happy to welcome you again. Have a great day.
6/10 Satisfaisant
Rene
Voyage en famille
11 juil. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Slidt og langt fra byen
Rene
Séjour de 1 nuit en juillet 2023
Réponse de Raymond le 20 juil. 2023
Thank you very much for your response. I am glad that your enjoyed your stay with us. Though we are 15min far from reaching the city centre we have a bus stop next to our hotel and the railway station is just a 10min walk. We also have a restaurant in our hotel which serves delicious Chinese cuisine. We hope to see you again and have a great day.
10/10 Excellent
Jan Kelvin
Voyage en groupe
10 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and Comfortable :)
Jan Kelvin
Séjour de 1 nuit en juillet 2023
Réponse de Raymond le 20 juil. 2023
Good evening Mr. Jan Kelvin. Thank you very much for your response. I am glad that you had a wonderful stay with us again. We will be waiting to welcome you again. Thanks for your review and hope to see you soon.
8/10 Bien
Rey
9 juil. 2023
Rey
Séjour de 1 nuit en juillet 2023
Réponse de Raymond le 20 juil. 2023
Hello Mr. Rey. Thanks for your response and thanks for staying with us. Crystal hotel is located in Cambridge in walking distance from the train station. We also have bus stop next to our hotel which can drop you at the city centre in 10min. We also have Savour restaurant in our hotel which serves delicious Chinese cuisine. Hope to see you soon. Have a great day
10/10 Excellent
Håkan
26 juin 2023
Håkan
Séjour de 3 nuits en juin 2023
Réponse de Beate le 30 juin 2023
Dear Hakan,Thank you for your kind review.I am delighted to see that you enjoyed your time with us.The hotel is 10 minutes walk from the train station and it takes about 25 minutes to walk to the city centre. A convenient bus stop is right next to the hotel. We offer free Wi-Fi, free parking and tea & coffee making facilities in all rooms.The hotel has a restaurant serving delicious Chinese cuisine, a cosy lounge and lovely garden.I hope you had a wonderful time in Cambridge and we hope to have the pleasure of welcoming you back to the hotel in the future.