Façade de l’hébergement

Avis sur Star Hotel

3.5 out of 5
Star Hotel
47 Avenue du Peuple Murundi, Bujumbura

Avis

3,0
Note des voyageurs de 10 (Excellent), d’après 0 avis sur 2." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 2." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 2." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 2." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 2." "

3,0/10

Propreté

5,0/10

Personnel et service

2,0/10

Équipements

2,0/10

Infrastructures et conditions de l’hébergement

3,0/10

Écoresponsabilité

Avis

4/10 Médiocre

David, Huntington

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Internet, water,and power are turned off most of the day. If you want water for the shower or toilet you would ask the front desk and within 3 hours you would recieve cold water. I stayed there a month with no hot water ever. Swimming pool was a pond open to the community. No TV. This is camping, not staying at a nice hotel. The windows in the 4 different rooms i stayed in were broken. They would move me each time something would brake.

2/10 Horrible

Bonitus

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a terrible place! Customer service is horrible! Place is very dirty, toilet was not clean and had urine on it! Water kept getting cut off! No one ever came to clean the room! The worst part of our stay was when we got served bread with mold on it! I showed to the manager and never even came to apologize and said anything! I don’t understand how this hotel is still functioning! Would not recommend and would definitely not stay here ever again
Séjour de 3 nuits en septembre 2023