Avis
8,2
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
1 juil. 2023
Séjour de 3 nuits en juin 2023
Réponse de Ewa le 2 juil. 2023
Dear Deborah, Many thanks for your great 8/10 review.Our team are delighted to hear that you had a good experience with us at the Ibis Bristol Temple Meads.Take care and we look forward to welcoming you back to Ibis Bristol Temple Meads in the future.Sincerely Ewa
8/10 Bien
michel
13 mai 2023
michel
Séjour de 2 nuits en mai 2023
Réponse de Ewa le 27 mai 2023
Dear Michel, Thank you for choosing us as your home away from home whilst staying in Bristol.We are pleased to see that you had a positive overall experience and that we were able to meet your expectationsOnce again thank you for staying with us; there is no better compliment than a return visit.SincerelyEwa
8/10 Bien
Giro
28 juin 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
hôtel très calme
Giro
Séjour de 4 nuits en juin 2022
Réponse de Ewa le 2 juil. 2022
Dear Giro,
Thank you so much for this positive and well grounded assessment. For us this is an incentive to continue on our path.
Our location is one of the reasons our guests choose to stay with us and we are glad that you were able to benefit from this
We look forward to welcoming you back in the not too distant future, and wish you a brilliant rest of week.
Kind regards,
2/10 Horrible
Benoit
Voyage d’affaires
24 août 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Benoit
Séjour de 2 nuits en mars 2020
10/10 Excellent
San, Tarn
Voyage en groupe
24 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
San
Séjour de 3 nuits en février 2020
10/10 Excellent
FRANCOISE
21 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FRANCOISE
Séjour de 1 nuit en janvier 2020
8/10 Bien
Voyageur vérifié
Voyage en groupe
7 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéal pour petit budget
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
10/10 Excellent
Voyageur vérifié
4 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
8/10 Bien
Emmanuel
19 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emmanuel
Séjour de 5 nuits en août 2019
8/10 Bien
Nicolas
26 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une bonne situation pour la gare
Nicolas
Séjour de 1 nuit en juillet 2019
8/10 Bien
Voyageur vérifié
11 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
8/10 Bien
Guy
25 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Guy
Séjour de 1 nuit en janvier 2019
10/10 Excellent
Anna
13 sept. 2018
très bien
Anna
Séjour de 1 nuit en septembre 2018
8/10 Bien
Voyageur vérifié
16 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien placée , personnel sympa,
Voyageur vérifié
Séjour de 3 nuits en décembre 2017
10/10 Excellent
Robert
13 juin 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Calme et confort
Robert
Séjour de 1 nuit en juin 2017
10/10 Excellent
Thomas
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
2/10 Horrible
Margup, Seattle
Voyage en couple
9 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Margup
Séjour de 13 nuits en avril 2024
Réponse de Ewa le 18 mai 2024
Dear Margup, Thank you for sharing your feedback with us. Your comments are valuable, and we'll certainly take them into consideration as we work to improve our offerings.We're glad to hear that you found our location next to Temple Meads train station convenient. We understand the importance of a convenient location for our guests' travel needs.Regarding the room issues you mentioned, we apologize for any inconvenience caused by the outdated rooms and limited outlets. We appreciate your understanding that our newly refurbished rooms are subject to availability, and we'll do our best to accommodate requests based on availability.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future. Sincerely EwaReception Team Leader
10/10 Excellent
Brent
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brent
Séjour de 1 nuit en mai 2024
Réponse de Ewa le 4 mai 2024
Dear Brent, Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.I will share your compliments with the team and we all look forward to welcoming you back to Ibis Bristol Temple Meads Kind regardsEwaReception Team Leader
10/10 Excellent
Max
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Max
Séjour de 1 nuit en avril 2024
Réponse de Ewa le 4 mai 2024
Dear Max, Thank you for sharing your experience with us. We're pleased to hear that you liked the newly renovated room. We appreciate your feedback regarding the bedside tables. We'll also consider your suggestion about the lighting setup for improved convenience. We're glad overall you had a very good experience, and we hope to welcome you back for another enjoyable stay soon!Sincerely EwaReception Team Leader
8/10 Bien
Chris
Voyage en groupe
28 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Chris
Séjour de 1 nuit en avril 2024
Réponse de Ewa le 4 mai 2024
Dear Chris, We're thrilled to hear that you enjoyed our hotel's great location and found our staff to be helpful during your stay. Thank you for sharing your positive feedback with us! We hope to have the pleasure of welcoming you back again soon.Sincerely EwaReception Team Leader
8/10 Bien
Jer
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jer
Séjour de 2 nuits en avril 2024
Réponse de Julia le 14 avr. 2024
Thank you for sharing your experience! We're delighted to hear that you had a lovely stay with us at ibis. The renovations will finish by the end of June and we are working to minimize this issue. It's wonderful to hear that our staff contributed to making your stay enjoyable—we'll be sure to pass along your kind words to them. We look forward to welcoming you back for another great stay in the future!
8/10 Bien
Georgina
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Georgina
Séjour de 1 nuit en avril 2024
Réponse de Julia le 14 avr. 2024
Thank you for your review! We're delighted to hear that you had an enjoyable stay with us. Your feedback is invaluable to us as we continuously strive to improve our services. If there's anything specific you loved about your stay or any areas where we can further enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!
6/10 Satisfaisant
Tammy
Voyage en couple
8 avr. 2024
Tammy
Séjour de 3 nuits en avril 2024
Réponse de Julia le 14 avr. 2024
Thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused by the renovation noise during the day and the squeaky bathroom door disturbing your sleep. We'll address these issues promptly to ensure a more comfortable experience for our guests in the future. Regarding the toaster and thermostat, we appreciate you bringing these to our attention. We'll make sure to provide clearer instructions for operating these amenities. Our staff could help you with the room's temperature control to ensure it's functioning properly. We hope you'll give us another chance to exceed your expectations on your next visit.
10/10 Excellent
Merville
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Merville
Séjour de 1 nuit en avril 2024
Réponse de Julia le 14 avr. 2024
Thank you so much for your positive review! We're thrilled to hear that you had a good experience during your stay with us. Providing top-notch service and creating memorable experiences for our guests is always our priority. We hope to have the pleasure of welcoming you back soon for another five-star stay!
10/10 Excellent
Dara
5 avr. 2024
Dara
Séjour de 2 nuits en avril 2024
Réponse de Ewa le 6 avr. 2024
Dear Dara, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely EwaReception Team Leader
8/10 Bien
Laura
22 mars 2024
Les points forts : Propreté
Laura
Séjour de 3 nuits en mars 2024
Réponse de Ewa le 23 mars 2024
Dear Laura, Thank you for your positive review! We're thrilled to hear that you enjoyed your experience with us. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back again soon!Warm Regard EwaReception Team Leader
10/10 Excellent
Jay
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jay
Séjour de 3 nuits en mars 2024
Réponse de Ewa le 16 mars 2024
Dear Jay, We're delighted to hear that you had an overall very good experience during your stay with us. We're glad that you found our location excellent.Take care, and we eagerly anticipate the opportunity to host you again at Ibis Bristol Temple Meads in the future.Sincerely Ewa Reception Team Leader
8/10 Bien
Martin, Nepean
9 mars 2024
Martin
Séjour de 4 nuits en mars 2024
10/10 Excellent
Mirjam
27 févr. 2024
Mirjam
Séjour de 3 nuits en février 2024
Réponse de Ewa le 3 mars 2024
Dear Mirjam, We appreciate you sharing your feedback following your recent stay with us. It brings us great joy to hear that your experience met your expectations and that you enjoyed your time at our hotel.Sincerely EwaReception Team Leader
8/10 Bien
Jacob
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacob
Séjour de 3 nuits en février 2024
Réponse de Ewa le 3 mars 2024
Dear Jacob,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be very clean and comfortable, and we're glad that you enjoyed the spacious shower with great pressure and temperature. Currently, we're in the first phase of our renovation process. We're confident that these improvements will significantly enhance our décor, comfort, and overall maintenance. We're excited about the positive changes ahead!We're thrilled that you felt safe with our keycard system and that our staff made you feel welcomed and accommodated throughout your stay. It's wonderful to know that you would choose to stay with us again, and we look forward to welcoming you back. Sincerely Ewa Reception Team Leader
8/10 Bien
Marie
Voyage en couple
23 févr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Marie
Séjour de 3 nuits en février 2024
Réponse de Ewa le 24 févr. 2024
Dear Marie, Thank you very much for staying with us here at the Ibis Bristol Temple Meads and for sharing your comments. I am sorry to hear that we didn't get everything right this time and we will do what we can within our power to work on these issues, however some of the points you have raised we cannot change.Your kind words about our team are truly appreciated. We really appreciate when our guests notice our dedication and I will be sure to pass on your kind words to everyone.We look forward to welcoming you back in the not too distant future, and wish you a brilliant rest of week.Sincerely EwaReception Team Leader
10/10 Excellent
Jack
14 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Jack
Séjour de 1 nuit en février 2024
Réponse de Ewa le 24 févr. 2024
Dear Jack, Thank you for taking the time to review your stay at Ibis Bristol Temple Meads.I am pleased to hear there were many aspects of your stay you did enjoy and I appreciate your feedback regarding the areas where we could improve.We look forward to welcoming you back in the not too distant future, and wish you a brilliant rest of week.Sincerely EwaReception Team Leader
4/10 Médiocre
Ruth
Voyage d’affaires
1 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ruth
Séjour de 1 nuit en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Ruth, Thank you for taking the time to tell us about your experience at the ibis Bristol Temple Meads Quay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We aim to provide a great service, clean accommodation and prices are subject to market demand.Regarding the décor, We at the moment at the 1st stage of renovation. Without the doubts this will be a significant improvements to our décor, comfort and maintenance. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience!Sincerely EwaReception Team Leader
2/10 Horrible
Elisabetta
31 janv. 2024
Elisabetta
Séjour de 1 nuit en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Elisabetta,We appreciate you taking the time to leave a review, as it helps us enhance our services. I apologize for any dissatisfaction you experienced during your stay. If you could provide more specific details about where you found our hotel lacking, I would gladly review them and implement changes for the benefit of our future guests.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely EwaReception Team Leader
10/10 Excellent
Ian
31 janv. 2024
Ian
Séjour de 1 nuit en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Ian, We're grateful for your decision to make us your home away from home during your recent visit to Bristol. Hosting you was truly a pleasure, and it brings us immense joy to hear that you enjoyed your stay. Please don't hesitate to visit us again when you're back in town; we'd be thrilled to welcome you once more!Sincerely EwaReception Team Leader
4/10 Médiocre
Jorge
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Too much noise, construction in the building
Jorge
Séjour de 1 nuit en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Jorge, Thank you for your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the construction noise from the floor below. We understand how disruptive this must have been to your holiday experience, especially in the mornings when you were trying to rest. Please know that we take your comments seriously, and we will work to address this issue to ensure a more peaceful environment for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much more enjoyable stay.Sincerely EwaReception Team Leader
8/10 Bien
KWOK WAI
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KWOK WAI
Séjour de 3 nuits en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Kwok Wai, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely EwaReception Team Leader
8/10 Bien
David
Voyage en famille
22 janv. 2024
David
Séjour de 1 nuit en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear David, Thank you very much for the time taken to share this feedback with us. We are pleased to see that you had a positive overall experience and that we were able to meet your expectations.It brings us great joy to hear that you enjoyed your stay and the personal touch and attentive service of our team was a key factor in your satisfaction.Thank you for staying with us; there is no better compliment than a return visit.Sincerely EwaReception Team Leader
10/10 Excellent
Jorge
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jorge
Séjour de 2 nuits en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Jorge, Thank you for choosing us as your home away from home, it was a pleasure to have you stay with us on your recent trip to Bristol. To know that our guests have a great time staying with us makes us smile and feel so proud. Be sure to pop in when you're next in town as we'd love to see you again soon!Sincerely EwaReception Team Leader
10/10 Excellent
Thomas
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 1 nuit en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Thomas, We appreciate your rating and the effort you put into leaving a review. It brings us great joy to know that you had a pleasant stay and felt warmly welcomed by our team. Take care, and we eagerly anticipate the opportunity to host you again at Ibis Bristol Temple Meads in the future.Sincerely EwaReception Team Leader
8/10 Bien
Elizabeth
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elizabeth
Séjour de 1 nuit en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Elizabeth, Thank you so much for your rating and for taking the time to write a review. We are delighted to hear that you enjoyed your stay and that our team made you feel so welcome. Take care and we look forward to welcoming you back to Ibis Bristol Temple Meads in the future.Sincerely EwaReception Team Leader
6/10 Satisfaisant
Ed
Voyage d’affaires
5 janv. 2024
Les points forts : Propreté et équipements
Ed
Séjour de 1 nuit en janvier 2024
Réponse de Ewa le 24 févr. 2024
Dear Ed, Thank you for taking the time to write a review as this allow us to improve our services. I am pleased to hear there were many aspects of your stay you did enjoy and I appreciate your feedback regarding the areas where we could improve.At Ibis, our aim is to deliver top-notch service to all our customers. That's why we provide round-the-clock reception service, reachable even through WhatsApp. Our team is always ready and willing to help with any questions you may have and to swiftly resolve any concerns you encounter during your stay.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely EwaReception Team Leader
8/10 Bien
Bjørn Anthony
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bjørn Anthony
Séjour de 3 nuits en décembre 2023
Réponse de Ewa le 24 févr. 2024
Dear Bjorn Anthony,Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.Take care and we hope to get the opportunity to welcome you back to IBIS Bristol Temple Meads Quay soon.Sincerely EwaReception Team Leader
6/10 Satisfaisant
Tobias
23 déc. 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Tobias
Séjour de 1 nuit en décembre 2023
10/10 Excellent
SHARON
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ibis Bristol temple meads quay
SHARON
Séjour de 2 nuits en décembre 2023
8/10 Bien
John
18 déc. 2023
Les points forts : Propreté et personnel et service
John
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Rob
18 déc. 2023
Rob
Séjour de 1 nuit en décembre 2023
8/10 Bien
Eileen
Voyage en groupe
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eileen
Séjour de 2 nuits en novembre 2023
Réponse de Ewa le 17 déc. 2023
Dear Eileen, Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.I will share your compliments with the team and we all look forward to welcoming you back to Ibis Bristol Temple Meads Kind regardsEwa
10/10 Excellent
Pardeep
Voyage d’affaires
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pardeep
Séjour de 3 nuits en novembre 2023
Réponse de Ewa le 17 déc. 2023
Dear Pardeep, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely Ewa
10/10 Excellent
Voyageur vérifié
12 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Ewa le 17 déc. 2023
Dear Guest, Thank you for staying with us on your travels to Bristol.I am so happy to see the the team took good care of you and made you feel at home.Please come back soon as we love to welcome back friendly faces.Sincerely Ewa