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Avis sur Bristol Marriott Royal Hotel

4 out of 5
Bristol Marriott Royal Hotel
College Green, Bristol, England

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 632 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 240 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 74 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 1002." "

9,2/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

jean-francois

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Literie confortable mais les chambres sont un peu vieille avec du vieux mobilier. Toutefois l'hotel est central, c'est pour cela que j'y reviens
Séjour de 2 nuits en janvier 2023

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour dans l’ensemble. J’ai trouvé le lit petit par rapport à mon précédent séjour. Quelques toiles d’araignée sous les lampes mais sinon personnel tres bien et à l’écoute
Séjour de 3 nuits en septembre 2022
Réponse de Hotel Management le 8 sept. 2022
Dear Suzanne,Thank you for your review. I have passed your comments onto our housekeeping team but we are glad that you enjoyed your stay.

10/10 Excellent

Marie Claire

Voyage en famille
Les points forts : Propreté et personnel et service
The hotel staff was very pleasant and helpful with different requests that we had. The room was spacious and clean, beds comfortable and check-in and check-out were quick with a friendly staff
Séjour de 2 nuits en avril 2022
Réponse de Hotel Management le 18 avr. 2022
Thanks for staying with us. We appreciate your feedback

8/10 Bien

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect location, easy check in, good breakfast, 4th time coming here, never disapointed.
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Christophe

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel, confortable et bien placé
Hôtel superbe et bien placé, central sur Bristol et permettant de tout faire à pieds. Attention, Spa et piscine inexistants.
Séjour de 3 nuits en novembre 2019
Réponse de Bristol Marriott Royal le 24 nov. 2019
Dear Christophe, Thank you for your feedback, we will share it with the rest of the team.

10/10 Excellent

Selina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, great service at the bar and a lovely clean room with a very comfy bed! The only annoying part for us was being put in a room on the lower ground floor and Sunday room service for breakfast was too busy to book. Also, expensive parking due to the central location. Other than that, we loved it!!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Aida

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent friendly service all around: reception, restaurant, bar & cleaning. Particularly impressed with Aysha abd Sabina in the breakfast room
Séjour de 6 nuits en mai 2024

10/10 Excellent

Clive

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First class in every respect
Séjour de 1 nuit en mars 2024

8/10 Bien

Megan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great location and cool historical building. Breakfast was good. Underground parking was convenient. Within walking distance of a lot of food and attractions. Ice machines didn’t work well. Beds were a little hard. Some front desk staff weren’t very friendly. E.g. at one point my two sons and I were walking back in past the front desk and the staffer confronted us about where we thought we were going - assuming we weren’t staying there I guess. Overall was a nice stay.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Claude, Vancouver

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Centrally located, easy to access restaurants surrounding the old harbour. Hotel is first class, we recommend it.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lauren

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was lovely! The staff especially made our night away so perfect with being so kind, generous and informative! It was for a birthday and just made it feel so special so thank you!
Séjour de 1 nuit en avril 2024

10/10 Excellent

KWOK KIN, Hong Kong

Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Sergio, Plano

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location. Wakable.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
excellent
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The building was beautiful…the location was perfect—it made everything about the city so accessible. The staff were all so gracious and kind and helpful. We’d come back to stay there, anytime.
Séjour de 5 nuits en avril 2024

8/10 Bien

jason, essex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

David

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superb stay and great hotel
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jody

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff where amazing
Séjour de 7 nuits en mars 2024

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really nice stay staff very friendly and helpful
Séjour de 2 nuits en mars 2024

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything looked like it was once belonged to Royalty . Lovely staff. Found finding the toilets confusing . Otherwise perfect.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel and lovely staff.
Séjour de 1 nuit en mars 2024

8/10 Bien

KHUSHRU

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location
Séjour de 7 nuits en mars 2024

10/10 Excellent

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was convenient and the staff were good
Séjour de 7 nuits en mars 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Bien

Oi Ping Meggy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good, as per expected
Séjour de 4 nuits en mars 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

nicholas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location for shopping and dinning out. Parking great as well.
Séjour de 1 nuit en mars 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Bien

Sadie

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The hotel was lovely. But I found it difficult to sleep. Our room looked over the mezzanine so was quite noisy. We could hear people and sirens and shouting into the early hours of the morning so I really did not sleep well.
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

4/10 Médiocre

Rhian

Voyage d’affaires
Les points faibles : Personnel et service et équipements
I asked for a feather free room for medical reasons. This was confirmed by helpful checkin staff. I woke in middle of night suffering and having to take medication. All pillows were feather. Housekeeping staff need to understand the conseuences of their failure. Recompense was supposed to be put in place but not yet received.
Séjour de 2 nuits en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

MISS LILY

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

David

Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

David

Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible stay
I booked this hotel as my partner was visiting from London for the weekend, from start to finish the service, the hotel in general and everything in between was fantastic. I arrived at 13:00 and asked if they had a room ready so I could check in early. They said they had a lower ground floor room available but I wasn’t too sure how it would look so they offered to show me the room before I said yes which was fantastic! The room was spacious, light and has great amenities. After a really comité check in process they asked the reason for my stay and I explained my partner is coming from London so they have me a single red rose to give to her which was so incredibly thoughtful as it was valentines weekend! It really is the small details that make the trip superior. When we checked out we were also allowed to leave our bag for a couple of hours whilst we went for lunch. All in all what a fantastic stay in the Marriott and I would have no doubt staying here again! Thank you for the great service guys!
Séjour de 2 nuits en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Derek

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Long walks for lifts
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Kara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Louise

Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Bien

RAVINDRA

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfactory
Séjour de 4 nuits en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Matt

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleased with our stay. Close to centre of city and university. Facilities are super and we particularly enjoyed the breakfast.
Séjour de 2 nuits en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Rebecca

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Terry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Denzil

Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Bien

Silver

Pleasant staff - very responsive. Liked the room.
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Adam

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Halloween floor very entertaining. Officers club with free food and drink for 2 hours every evening was excellent .
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Antony

Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and spacious
Clean and spacious room Car park is easy and great use
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Alison

Voyage en couple
Les points forts : Équipements
Lovely place to stay, staff friendly room very clean and tidy
Séjour de 1 nuit en février 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Bien

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Anniversary Weekend
Great hotel and location. Beautiful inside. I think the check in time of 4pm is too late for a city hotel which was made worse as we were told on arrival it would be ready by 2:30 and we were still waiting after 4pm. The hotel gave us a slight upgrade as we were waiting to go out (it was our wedding anniversary) & waived the parking fee. The breakfast although tasty was not run particularly well as both mornings we waited a substantial period of time for key items to be replenished. The hotel would’ve received 5 stars if it wasn’t for the above issues. I would recommend this hotel to others and would be happy to stay again.
Séjour de 2 nuits en janvier 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Ben

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Brsry le 31 mars 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect hotel for a night away in Bristol.
Booked through Tesco Clubcard scheme. Converted our vouchers so just paid taxes. Had the most wonderful stay in the best hotel we've ever stayed at! Better than any Hilton, Sheraton, Radisson or Holiday Inn. The original decor in the lobby and communal areas was stunning and it was nice to be able to read the history of the hotel. Our room was larger than most we've stayed at and was impeccable. Great view over the Watershed. The area was perfect, right on College Green and a perfect under-ten-minute walk to our destination, the O2 Academy. Even better was the fact that Nottingham Forest Football team were staying in the hotel that night and we got to meet them and their manager, Nuno. A thoroughly enjoyable night away.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Karl, London

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An amazing stay, great rates and staff were incredibly helpful.
Séjour de 3 nuits en janvier 2024