Avis sur The Charm Brighton Boutique Hotel and Spa
The Charm Brighton Boutique Hotel and Spa
20-21 New Steine, Brighton, England
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,8/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de The Charm Team le 20 nov. 2023
Thank you for your amazing review, we hope to see you again.
10/10 Excellent
Pierre
26 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay in Brighton
Pierre
Séjour de 6 nuits en juin 2023
Réponse de The Charm Team le 27 juin 2023
Dear Pierre, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Caroline
29 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choix!
Caroline
Séjour de 2 nuits en décembre 2022
Réponse de Lily - Reception Team le 30 déc. 2022
Dear Ms. Caroline, Thank you for your recent visit and your kind words in return. We are very much looking forward to welcome you back some day. Kind regards,
8/10 Bien
Julien
15 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay
Julien
Séjour de 1 nuit en février 2020
Réponse de Eugenia le 4 mars 2020
Dear Julien, Thank you very much for staying with us and for your invaluable review. We are happy that you really enjoyed the room, the bed was comfortable and you liked our delicious breakfast. I would like anyway to apologise for any inconvenient. We are sorry to hear about the hair dryer not working fine. We are always available on reception and more than happy to exchange any item when needed. We are sorry as well you did not enjoy the spa. Please feel free to contact us and provide further details. As you mentioned our hot tub and our steam room are the last model available, in order to provide the best service possible. For our therapist, they have long experience in their sector and they have been choose among a lot of people, specifically for their skills. We hope this information could have been helpful and we thank you once again for your review. We hope to accommodate you in the future again. Sincerely, Eugenia Manager
10/10 Excellent
Francois
30 déc. 2019
Francois
Séjour de 1 nuit en décembre 2019
10/10 Excellent
Isabelle
23 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bonne surprise
Isabelle
Séjour de 2 nuits en août 2019
8/10 Bien
Xavier
15 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Xavier
Séjour de 1 nuit en juillet 2019
Réponse de Solvita le 22 juil. 2019
Dear Xavier, Thank you so much for sharing your experience about your stay at The Charm Boutique Hotel. We are really pleased you enjoyed your stay with us and looking forward to welcome you again very soon. Kind regards, Solvita Reception Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
3 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de Marta le 27 janv. 2020
Thank you so much for kind word. We hope to welcome you back another time!
10/10 Excellent
Zoé
8 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
C'était top !
Zoé
Séjour de 1 nuit en avril 2019
Réponse de Solvita le 23 avr. 2019
Dear Zoe, Thank you so much for this lovely review, so thoughtful and positive. Many thanks also for the maximum rating. I am very happy you had a great trip and you enjoyed what The Charm Boutique Hotel had to offer. Always will be a pleasure to welcome you back. Best Regards, Solvita, Reception Team
10/10 Excellent
Voyageur vérifié
2 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2018
8/10 Bien
gallou75, 94100
9 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel mimi
gallou75
Séjour de 2 nuits en août 2018
10/10 Excellent
Robin
17 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bonne adresse
Robin
Séjour de 1 nuit en mai 2018
10/10 Excellent
Voyageur vérifié
12 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel proche du pier
Voyageur vérifié
Séjour de 2 nuits en mars 2018
10/10 Excellent
anette
Voyage en groupe
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
anette
Séjour de 1 nuit en mai 2024
Réponse de Sea Spray Team le 28 mai 2024
Dear Annette, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,
10/10 Excellent
Peter
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 3 nuits en mai 2024
Réponse de The Charm Team le 12 mai 2024
Dear Peter,Thank you for your glowing review and for choosing to stay with us. We're delighted to hear that you found our hotel's location excellent and our staff wonderful. It's also fantastic to know that you enjoyed our breakfast offerings.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to Brighton.Best regards,
10/10 Excellent
Hayley
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hayley
Séjour de 1 nuit en mai 2024
Réponse de The Charm Team le 5 mai 2024
Dear Hayley, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Jarrod
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jarrod
Séjour de 1 nuit en avril 2024
Réponse de The Charm Team le 30 avr. 2024
Thank you for your glowing review, Jarrod! We're thrilled to hear that you had such a positive experience at our apart/hotel. It's wonderful to know that you found our location convenient and enjoyed the nearby attractions and amenities. We're glad that you found both the studio room and the studio deluxe comfortable, and that the kitchenette in the rooms was handy for you. Our team works hard to provide excellent service, so we're delighted to hear that you found them helpful and friendly. We're grateful for your recommendation and look forward to welcoming you back on your next visit! If there's anything else we can do to make your stay even better next time, please let us know.
8/10 Bien
Huma
25 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Huma
Séjour de 1 nuit en avril 2024
Réponse de The Charm Team le 26 avr. 2024
Thank you for your feedback, Huma. We value your input and would love to hear more about your experience to better understand how we can improve. If there are any specific aspects of your stay that you feel could have been better or any suggestions you have for us, please feel free to share. Your insights are invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.
10/10 Excellent
Phillip
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Phillip
Séjour de 2 nuits en avril 2024
Réponse de The Charm Team le 27 avr. 2024
Thank you for your review, Phillip. We appreciate your positive feedback and are delighted to hear that you had a pleasant experience during your stay with us. If there are any areas where you feel we can further improve or if you have any suggestions for us, please don't hesitate to let us know. We value your input and aim to continually enhance our services to ensure that every guest has a memorable and enjoyable stay. We look forward to welcoming you back in the future.
10/10 Excellent
Sholee
Voyage en groupe
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sholee
Séjour de 1 nuit en avril 2024
Réponse de The Charm Team le 21 avr. 2024
Dear Sholee, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
6/10 Satisfaisant
Jeffrey, Crawley
Voyage en couple
15 mars 2024
Les points forts : Propreté et personnel et service
Jeffrey
Séjour de 1 nuit en mars 2024
Réponse de The Charm Team le 16 mars 2024
Dear Jeffrey, Thank you for taking the time to share your feedback with us. We appreciate your detailed comments and are glad to hear that you found our cleanliness, decorations, and breakfast to be of a high standard.We apologize for any inconvenience you experienced during your stay with the TV signal, sink noise, bathroom extract, and noise insulation. In situations like this, we highly encourage guests to contact our Reception, who is available to assist with any arising issues and ensure a wonderful stay for all guests. We regret that this option seems not utilized during your stay. Please accept our apologies for any disruption caused, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Warm regards,
10/10 Excellent
Steven
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en mars 2024
Réponse de The Charm Team le 13 mars 2024
Dear Steven, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Rosie
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosie
Séjour de 1 nuit en mars 2024
Réponse de The Charm Team le 10 mars 2024
Dear Rosie, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Rebekah
Voyage en couple
8 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rebekah
Séjour de 1 nuit en mars 2024
Réponse de The Charm Team le 9 mars 2024
Dear Rebekah, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Nicholas, Hitchin
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicholas
Séjour de 1 nuit en février 2024
Réponse de Reception Team le 26 févr. 2024
Dear Nicholas,Thank you for taking the time to leave us a review!We're delighted to hear that you had a great stay with us at the Sea Spray Hotel. Your satisfaction is our utmost priority, and we're thrilled that you enjoyed your experience with us.If you have any specific feedback or suggestions on how we can further improve our services, please feel free to let us know. We're always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,
10/10 Excellent
Mike
Voyage en couple
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 1 nuit en février 2024
Réponse de The Charm Team le 21 févr. 2024
Dear Mike, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Rhys
Voyage en couple
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rhys
Séjour de 1 nuit en février 2024
Réponse de The Charm Team le 21 févr. 2024
Dear Rhys, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Jackie
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jackie
Séjour de 3 nuits en février 2024
Réponse de Reception Team le 21 févr. 2024
Dear Jackie,Thank you so much for taking the time to leave such a wonderful review of your recent stay at our hotel. We are thrilled to hear that you found our hotel lovely and comfortable, and that you enjoyed our excellent facilities and delicious breakfast offerings.It's fantastic to know that our staff were able to assist you during your stay and that you found our location convenient for exploring the seafront and the heart of Brighton.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another exceptional stay in the future.Warm regards,
10/10 Excellent
Clover
Voyage en famille
20 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Clover
Séjour de 2 nuits en février 2024
Réponse de Reception Team le 21 févr. 2024
Dear Clover,Thank you for your fantastic review and for rating your stay with us a perfect 10 out of 10! We are delighted to hear that you found your stay comfortable. Providing our guests with a cozy and welcoming environment is always our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable stay in the future!Best regards,
10/10 Excellent
joganandaraja
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
joganandaraja
Séjour de 2 nuits en février 2024
Réponse de Reception Team le 18 févr. 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you found our staff, especially Daniella, to be very nice and polite. It's also wonderful to know that you enjoyed our breakfast offerings. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future! If you have any further comments or requests, please feel free to reach out.Warm regards,
10/10 Excellent
Tim
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our goto
Tim
Séjour de 2 nuits en février 2024
Réponse de The Charm Team le 14 févr. 2024
Dear Tim, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Willie
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Willie
Séjour de 1 nuit en février 2024
Réponse de The Charm Team le 4 févr. 2024
Dear Willie,Thank you for choosing our hotel and for taking the time to share your positive experience. We are thrilled to hear that your stay was one of the best you've had. It's wonderful to know that you found our staff friendly, helpful, and attentive, and that you enjoyed our breakfast options. Our prime location near the beach adds to the overall convenience, and we're delighted to hear that you would choose to stay with us again.We appreciate your kind words and hope to welcome you back on your future visits to Brighton.Best regards,
10/10 Excellent
Paul
28 janv. 2024
Paul
Séjour de 1 nuit en janvier 2024
Réponse de The Charm Team le 2 févr. 2024
Dear Paul, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Antonio
Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 1 nuit en janvier 2024
Réponse de The Charm Team le 2 févr. 2024
Dear Antonio, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Karla
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely
Karla
Séjour de 1 nuit en janvier 2024
Réponse de The Charm Team le 2 févr. 2024
Dear Karla, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Voyageur vérifié
Voyage en groupe
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de The Charm Team le 25 janv. 2024
Thank you for taking the time to leave such a kind review. We're delighted to hear that you had such a great experience and we're glad we could make your stay a memorable one. Kind regards,
8/10 Bien
David
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Good hotel
David
Séjour de 2 nuits en janvier 2024
Réponse de Reception Team le 23 janv. 2024
Dear David,Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you found our hotel to be very good, with a huge, clean, and comfortable room. Your recommendation is greatly appreciated.We apologize for any inconvenience caused by the noise at times, especially given the location of your room. We understand the importance of a peaceful stay and will look into ways to address this concern to enhance the overall experience for our guests.Regarding the heating issue, we apologize for any discomfort you experienced. We will investigate the matter to ensure the timely activation of heating to provide a warm and cozy environment for our guests.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,
10/10 Excellent
Jennie
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely pretty hotel
Jennie
Séjour de 1 nuit en janvier 2024
Réponse de Reception Team le 23 janv. 2024
Dear Jennie,Thank you for choosing to stay at our boutique hotel and for sharing your wonderful feedback. We are thrilled to hear that you found our hotel stunning, with lovely and welcoming decor.It's delightful to know that our staff contributed to your positive experience by being friendly and very helpful. We take pride in providing excellent service to our guests, and your kind words are truly appreciated.We're glad you enjoyed your stay in the family basement suite and that it met your expectations with its spaciousness. We aim to create a comfortable and enjoyable atmosphere for all our guests, and we're pleased to hear that you had a lovely time during your two-night stay.Thank you for taking the time to share your positive experience, and we look forward to welcoming you back for another memorable stay in the future.Best regards,
10/10 Excellent
Laura
21 janv. 2024
Laura
Séjour de 1 nuit en janvier 2024
Réponse de Reception Team le 11 févr. 2024
Thank you for your feedback, Laura. We're glad to hear that you had a great experience during your stay! If you have any further comments or if there's anything we can assist you with, please feel free to let us know. We hope to welcome you back again soon for another wonderful stay.
10/10 Excellent
Sharon
Voyage en couple
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 2 nuits en décembre 2023
Réponse de Reception Team le 21 janv. 2024
Dear Sharon,Thank you for your delightful review! We're thrilled to hear that you enjoyed your stay at our boutique hotel. It's wonderful to know that our staff's attentiveness, comfortable rooms, and excellent breakfast contributed to a positive experience.We appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to Brighton.Best regards,
10/10 Excellent
Joana
Voyage en couple
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joana
Séjour de 1 nuit en janvier 2024
Réponse de Reception Team le 16 janv. 2024
Dear Joana,Thank you for sharing your feedback! We're thrilled to hear that you had an amazing experience during your stay with us. If there's anything specific you loved or any suggestions you have, feel free to let us know. We look forward to welcoming you back for another wonderful stay.Best regards,
8/10 Bien
Charlotte
Voyage en couple
14 janv. 2024
Les points forts : Personnel et service
Charlotte
Séjour de 1 nuit en janvier 2024
Réponse de Reception Team le 14 janv. 2024
Dear Charlotte,Thank you for sharing your experience with us. We're glad to hear that you had a pleasant stay and found our location ideal. Your feedback is valuable to us.If you have any specific comments or suggestions on how we can make your next stay even better, please feel free to share them. We hope to welcome you back to The Charm Boutique in the future.Best regards,
10/10 Excellent
Jan, Den Haag
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jan
Séjour de 1 nuit en janvier 2024
Réponse de Reception Team le 10 janv. 2024
Dear Jan,Thank you for choosing The Charm Boutique and taking the time to leave a 5-star review on Expedia. We're delighted to hear that you had a positive experience during your stay with us. If there's anything specific that stood out to you or any feedback you'd like to share, we'd love to hear it. We hope to welcome you back for another enjoyable stay in the future.Best regards,
10/10 Excellent
Bianca
5 janv. 2024
Bianca
Séjour de 2 nuits en janvier 2024
Réponse de Reception Team le 10 janv. 2024
Dear Bianca,Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay at The Charm Boutique. It's wonderful to know that you found our place nice and our staff kind. We're also pleased that you enjoyed the breakfast. If there's anything specific you loved or if there are any suggestions you have for us, please feel free to share. We hope to have the pleasure of hosting you again in the future.Best regards,
8/10 Bien
Kim
1 janv. 2024
Kim
Séjour de 1 nuit en décembre 2023
Réponse de Reception Team le 7 janv. 2024
Kim, thank you for taking the time to leave a rating. We hope you enjoyed your stay at The Charm Boutique. If you have any specific feedback or suggestions, feel free to share them with us. We strive to provide an exceptional experience for our guests and appreciate your input. If your travels bring you back to Brighton, we'd be delighted to host you again.Best regards,
10/10 Excellent
Lex
31 déc. 2023
Lex
Séjour de 2 nuits en décembre 2023
Réponse de The Charm Team le 2 févr. 2024
Dear Lex, your feedback is extremely valuable to us and we are grateful for your support. We are committed to providing our guests with comfortable and enjoyable stays, and we are glad that we were able to meet your expectations.
6/10 Satisfaisant
Liam
30 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Great hotel just a few issues
Liam
Séjour de 3 nuits en décembre 2023
Réponse de The Charm Team le 2 févr. 2024
Dear Liam, Thank you for sharing your experience. We sincerely apologize for the inconveniences you faced during your stay. We appreciate your feedback, as it helps us improve our services. Rest assured, we will try to address all issues you mentioned. Your satisfaction is our priority, and we hope to welcome you back for a much-improved stay. Best regards,
10/10 Excellent
Callum
Voyage en famille, Voyage en couple
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Callum
Séjour de 4 nuits en décembre 2023
Réponse de The Charm Team le 3 janv. 2024
Dear Callum, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
8/10 Bien
Gillian
Voyage en couple
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gillian
Séjour de 1 nuit en décembre 2023
Réponse de The Charm Team le 3 janv. 2024
Dear Gillian, Thank you for taking the time to write us a review! We're so glad to hear that you enjoyed your stay with a nice room and an excellent breakfast. We are also very sorry for any inconvenience the wifi may have caused you during your stay. We will check and upgrade the service soon. We hope to have the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
10/10 Excellent
Antonio
25 déc. 2023
Les points forts : Équipements
Antonio
Séjour de 2 nuits en décembre 2023
Réponse de The Charm Team le 3 janv. 2024
Dear Antonio, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,