Véranda
Vérifier la disponibilité

Avis sur Britannia Hotel Coventry

3 out of 5
Britannia Hotel Coventry
Fairfax Street, Coventry, England

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 151 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 220 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 211 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 173 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 248 avis sur 1003." "

6,0/10

Propreté

6,2/10

Personnel et service

5,6/10

Équipements

5,2/10

Infrastructures et conditions de l’hébergement

5,8/10

Écoresponsabilité

Avis

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Personnel peu accueillant, établissement en décrépitude, mais situé hypercentre
Séjour de 2 nuits en février 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2019

4/10 Médiocre

LAMINE FREDERICK

Les points forts : Personnel et service
Les points faibles : Propreté
Accueil sympa
C'est marqué Wi-Fi gratuit dans le hall, suprise à votre arrivée vous avez 20 minutes gratuites et c'est tout, après faudra payer 7,5 pounds pour 24h, presque 10 euros par jour pour avoir internet c'est abusé. Je n'ai jamais su mettre le chauffage en fonction.
Séjour de 1 nuit en novembre 2019

4/10 Médiocre

François

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Bin hôtel bien placé, et correct pour le prix
Séjour de 1 nuit en octobre 2018

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hotel décevant
Placard cassé à l'intérieur dans lequel il y avait 3 vieux sacs tous sales Salle de bain pas très propre avec cheveux sur serviettes, saletés dans les coins et chasse d'eau des toilettes défectueuse
Séjour de 2 nuits en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Hotel qui presente l'avantage d'etre en plein centre de Coventry. Charme désuet et une clientèle composée essentiellement de groupe de personnes agées et de travailleurs a la recherche d'un hebergement democratique. Si vous préférez les hôtel modernes et impersonnels des nombreuses chaînes où l'on ne sait pas dans quel pays on se trouve, passez votre chemin.
Séjour de 3 nuits en décembre 2017

8/10 Bien

Frances

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The outside looked scruffy and tired abd the lobby area rather dark and dated. Once in the corridor leading to our room on the third floor it was tidy bright and newly decorated. The twin bed room was large clean and comfortable. A good night's sleep.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Hemendra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked the fact that the hotel was situated in the city centre and also the room rates were friendly
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

David

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Reception staff late in eveninge was not helpful, even though I had booked & PAID for the roo site site
Séjour de 1 nuit en mai 2024

8/10 Bien

Liz

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The cleanliness was exceptional. The decor of my room on the 5th floor was nice. Slept well. No problems. But I would have liked a warmer welcome when I checked in. Please ask staff to say 'Welcome'. They might like to ask 'Is this your first time to stay at Britannia?' 'Where have you travelled from today?' Anything like that would be nice and doesn't take long!
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

John

Les points forts : Personnel et service
When booking my stay at Britannia, I made the decision to do so judging by the photo displayed on the Britannia website thinking it looked ok. But on my day of arrival and as my cab was approaching the hotel my heart sank when I looked up and saw just how filthy dirty the outside of the Britannia looked, I couldn't believe what I was seeing. I don't know when this hotel opened, but I would guess that the outside of the Britannia has never been cleaned since it's opening day which I would think could possibly be late 70's / early 80's, that's a long time without a scrub. Having said that, my room was a decent size, it appeared to be clean enough, but I couldn't help but feel unclean whilst staying there because of how the outside of the Britannia looked. This hotel is really old, as were the fixtures and fittings in my room. No mixture taps in the bathroom because they wouldn't have been invented when this hotel opened, but it left using the hot water tap impossible because it was so boiling hot, and you would have to turn the cold tap so many times before the water would start to run. I honestly considered moving to another hotel, but the only reason I stayed was because the staff were nice and very friendly, plus I got so caught up in the history of Coventry and it's ancient buildings that it took my mind off the Britannia. I really did enjoy Coventry itself, but if I were ever to return I would not be staying at the Britannia. This place need a huge injection of money.
Séjour de 10 nuits en mai 2024

2/10 Horrible

Mike

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In all my years of working away this has to be the worst place I’ve stayed in. Staff were poor, policies are shocking, unhelpful, inconvenient. I could probably go on all night. I even found the general manager quite rude tbh Might be cheaper than everywhere else but there is a reason why Sorry to be so negative
Séjour de 4 nuits en mai 2024

2/10 Horrible

Sukhdev

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The service at this hotel was the worst i have ever experienced in my life of travels, we couldn't even stay the night, radiator was not working the shower water was not working and everytime i left my room staff had to rest my key. When informed manager she said we were being fussy and asked for a lot, i didnt stay the night and they refused to refund my monies or the payment for the breakfast that wasn't eaten. Worst hotel ever avoid.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Tapan

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Had booked a room for my grandson through Expedia who is UK citizen and was visiting Coventry. University . I paid with my credit card and Booking was confirmed. But when he went to checkin, was asked to give a credit card to bill 1 penny for verification. He didn’t have physical card, and uses online card from phone. And was not able to cancel or change name on the booking. While finally he was allowed to checkin, was a very bad experience. Never had this problem in any other hotel in other countries or in London..
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Peter

Voyage d’affaires
It was ok for a one night stay, but it’s a bit rich to expect guests to pay for Wi-Fi access when other similarly budget priced but better appointed hotels do not.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Tiffany

Nin
Séjour de 1 nuit en mars 2024

10/10 Excellent

Imran, Wolverhampton

Séjour de 4 nuits en mars 2024

4/10 Médiocre

Mr Steven

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is shabby and old , room was ok but bathroom was tired and felt grubby . They demand photo id from all visitors to book in but this isn't mentioned anywhere when you book . There is no onsite parking ( again not mentioned at booking ) and the suggested car park is a grim .
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Aliesha

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in staff was rude, felt unwelcome. Could sleep due to loud banging outside and the room itself was not very clean. Towels etc had marks on them & grime in the shower.
Séjour de 1 nuit en mars 2024

8/10 Bien

OLUSAKIN

Séjour de 1 nuit en mars 2024

8/10 Bien

Geoffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room facilities excellent, recently decorated.
Séjour de 1 nuit en février 2024

10/10 Excellent

Imran, Wolverhampton

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable room
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Danny

Voyage en couple
Les points forts : Personnel et service
Where as the staff cannot be faulted at this establishment, there were elements that were rather concerning, there was constant noise from the street, the bed was extremely hard and at 4am there was someone walking up and down the hallways nocking on doors pretending to be paramedics, this was quite concerning as when I asked at reception upon checking out they had no recollection of any paramedics being in the building at that time.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Robert

Voyage en groupe
Les points forts : Propreté et personnel et service
Good enough
A one night stay to support Maidstone United. Perfectly adequate town centre hotel. Room clean but a bit tired. Bed ok but on the firm and thin side
Séjour de 1 nuit en février 2024

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The check in was good, room very clean and comfortable there was tea and coffee with milk, sugar and cups clean quiet kettle, but you had to keep asking every day for milk for the next day. WiFi too expensive and had to keep having your key card renewed to enter your room. Hotel was warm and quiet.
Séjour de 5 nuits en février 2024

10/10 Excellent

S j

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outing
Great stay will go back
Séjour de 2 nuits en février 2024

4/10 Médiocre

Linda

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cheap deal for a cheap room!
The walls had remnants of some sticky sauce (I’m trying to be positive that the second episode of Chainsaw massacre was not filmed in that room) and only one set of towels for two people was a poor performance. The word toiletries only expands to a hand soap and a toilet roll.
Séjour de 2 nuits en février 2024

8/10 Bien

Betsy

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Gladys

Les points faibles : Propreté
Rooms dirty not cleaned properley beds uncomfortable.
Séjour de 3 nuits en février 2024

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A nice place to stay
This hotel is always a good value for money with nice room normally with a bath and shower. Just across the road from the transport museam
Séjour de 1 nuit en février 2024

4/10 Médiocre

Kulwinder kaur

Séjour de 2 nuits en février 2024

2/10 Horrible

Christiana

Séjour de 1 nuit en février 2024

8/10 Bien

Rehan

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was value for the money, nice location
Séjour de 2 nuits en février 2024

2/10 Horrible

Dave

Séjour de 1 nuit en février 2024

10/10 Excellent

Stephen

Séjour de 1 nuit en février 2024

4/10 Médiocre

Brian

Séjour de 2 nuits en janvier 2024

8/10 Bien

Beverly

Les points forts : Propreté et personnel et service
Good location and staff is friendly
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Songul

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wifi is not free eve though the property description says it is free
Séjour de 1 nuit en janvier 2024

8/10 Bien

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A nice place to stay
The Hotel.is a nice place to stay opposite the main bus station and close to city centre.Right near some good restraunts and a good Witherspoon's pub. After 6pm you have to press a button to enter the hotel with security on so quite safe
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Claudette

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The first thing is the location is good. Staff pleasant and helpful. You had a choice of breakfast, and what was very helpful was I need to check out at 10am but I had engagements for the rest of the day before going home and was able to leave my luggage in a safe place at the hotel and collect it when I was ready, no extra charge.
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Hanatu

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good city centre located Hotel
I have stayed here a few times it's a nice hotel .A bit old looking but very comfortable and Value for money .I have extended my stay day by day .As I came for2 days after my mother died but sort things out is taking a while .But staff are very helpful and make it easy.makes the stay relaxing .In city centre so near shopping and places to eat,with the motor museum and Main bus station opposite
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Deborah

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Rude manager Terrible
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Austin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst hotel in Coventry avoid
Didn’t get to to stay because they refused my partner because she didn’t have any I’d. I booked the Room Had my passport, so couldn’t cancel because it was non refundable. Worst hotel experience I’ve ever had shocking customer service
Séjour de 1 nuit en décembre 2023

10/10 Excellent

mohammed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
amazing hotel
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Jashanpreet

Les points faibles : Infrastructures et conditions de l’hébergement
Average
Séjour de 1 nuit en novembre 2023

8/10 Bien

Paul

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Jennifer

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
While the price was reasonable, other factors were below average for such a reputable organization. I understand the efforts put into managing businesses like these but thus one did not meet any expectations. Three most significant things that weren’t good about our stay: WiFi is not available unless it’s paid for separately and even then it’ll be for one device only. We weren’t told about this until the morning after we checked in. The shower head in our room had no control, only the tub tap worked and even then there was nothing to collect the water with for a decent wash. One of the female staff at the reception desk had a constant frown all night, did not check us in when the other staff was busy and would not open the door when I was locked out due to a fault that developed in the front door. I waited until another resident who was stepping out opened the door from inside. I’m not sure why she was unhappy but I did not expect that to be transferred to customers. Overall underwhelming experience, I just remember we could not wait to leave.
Séjour de 2 nuits en novembre 2023