Avis
10
Exceptionnel
9,8/10
Propreté
10/10
Personnel et service
10/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,8/10
Écoresponsabilité
Avis
Voyage en groupe
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Wayan le 14 mai 2024
Dear Chandra, Thank you very much delivering such a very positive and great feedback of your recent stay. Your review would be our top notch of reference to be consistent on serving our valued customers.Best regards Management
10/10 Excellent
John
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 4 nuits en février 2024
Réponse de Wayan le 29 févr. 2024
Dear John, It is such very genuine feedback that you had shared directly, of your recent stay at this property. We really appreciate and to be our primary guidance on maintaining our excellent service to our valued customers. Best regards Management
10/10 Excellent
Christine Joy
Voyage en couple
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christine Joy
Séjour de 2 nuits en janvier 2024
Réponse de Wayan le 24 janv. 2024
Dear Christine, Thank you very much for your positive feedback of your recent stay at the property. It will be using as our best guidance on maintaining an excellent services to exceed our valued customers expectation. Best regards,Management
10/10 Excellent
Louise
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Louise
Séjour de 3 nuits en décembre 2023
Réponse de Wayan le 27 janv. 2024
Dear Louise, Thank you very much for delivering such a very positive review of your recent stay at the property. Best regards Management
10/10 Excellent
Lotte
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved our stay at Kastara
Lotte
Séjour de 3 nuits en octobre 2023
Réponse de Wayan le 4 nov. 2023
Dear lotte, Thank you very much for your excellent review of your recent stay at the property. It will be our best guidance on maintaining our excellent services to exceed our valued guest satisfaction. Best regards Management
8/10 Bien
sungyun
29 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sungyun
Séjour de 3 nuits en septembre 2023
Réponse de Wayan le 3 oct. 2023
Dear Sungyun Thank you for delivering your constructive feedback of recent stay at the property, it will be our reference on maintaining excellent services Best regards Management
10/10 Excellent
Vera
Voyage en couple
26 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vera
Séjour de 3 nuits en septembre 2023
Réponse de Wayan le 27 sept. 2023
Dear Vera Thank you very much for sharing positive and constructive feedback f your recent stay at the property, which shall be our reference on maintaining our excellence service Best regards Management Best regards
10/10 Excellent
Soyeon
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peaceful location with excellent service
Soyeon
Séjour de 2 nuits en avril 2023
Réponse de Wayan le 15 août 2023
Dear Soyeon, Thank you very much for the time taking to express your very candid and positive review of your recent stay at the property. It would be our primary guidance on maintaining the best services to exceed our valued customers expectation. Best regards Management
10/10 Excellent
Aliya
Voyage en famille
20 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved the Hotel!
Aliya
Séjour de 6 nuits en juin 2023
Réponse de Wayan le 21 juil. 2023
Dear Aliya,We really appreciate for delivering such a very positive review of your recent stay at the property. Your reviews are going to be our guidance on maintaining the best quality of services to exceed our valued guest expectation. Best regards Management
10/10 Excellent
Melanie
Voyage en groupe
19 juil. 2023
Les points forts : Propreté et personnel et service
Melanie
Séjour de 3 nuits en juillet 2023
Réponse de Wayan le 20 juil. 2023
Dear melanie, Thank you very much for the time taking to express your positive review of recently staying at the property. Your review would be our best reference on maintaining quality of services to exceed our customer expectation. Best regards Management
10/10 Excellent
Jeannot
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeannot
Séjour de 3 nuits en juillet 2023
Réponse de Wayan le 13 juil. 2023
Dear Jeannot, I really appreciate for your positive review of recently staying at the property. The review will be appointing as one of our best reference on maintaining staff services as well as upgrading hotel facilities to exceed our valued customer expectation. Best regards Management
10/10 Excellent
Zuhair
10 juil. 2023
Zuhair
Séjour de 5 nuits en juillet 2023
Réponse de Wayan le 13 juil. 2023
Dear Zuhair, Thank you very much for the time taking to express a very candid and positive score of your experience after having accommodated at the property recently. We shall be committed to to put it as our top guideline on improving our quality of services. Best regards Management
10/10 Excellent
Lakesha
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lakesha
Séjour de 5 nuits en juillet 2023
Réponse de Wayan le 10 juil. 2023
Dear Lakesha, Thank you very much for expressing such a very positive review of your recent stay at the property. Your review shall be our genuine guideline to maintain best services to exceed our customers expectations. Best regards Management
10/10 Excellent
Christoper
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A must do if you’re traveling to Bali!
Christoper
Séjour de 2 nuits en juin 2023
Réponse de Wayan le 5 juil. 2023
Dear Christoper, Thank you very much for expressing such a very positive and genuine review of your recent stay at the property. Your feedback would be our top guideline and reference on improving as well maintaining staff services to exceed our valued customers expectations. Best regards Management
10/10 Excellent
Nicolas
3 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicolas
Séjour de 4 nuits en mai 2023
Réponse de Wayan le 5 juin 2023
Dear Nicolas, We greatly appreciate for receiving such a positive review of your recent stay at the property. Your review shall be considering as our top reference and genuine guidance on improving staff service to achieve our target and exceed our valued customers.Best regards Management
10/10 Excellent
Rohit
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Rohit
Séjour de 2 nuits en mai 2023
Réponse de Way le 1 juin 2023
Dear Rohit, We really appreciate for having received such a good review that you have been expressed of your recent stay and experience at the property. We shall be prioritizing and serving our valued customers based on the feedback that you had shared appropriately. Best regards Management
10/10 Excellent
Jayoung
Voyage en couple
17 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jayoung
Séjour de 1 nuit en mai 2023
Réponse de Way le 1 juin 2023
Dear Jayoung,Thank you very much for the time allocating to express your experience of recently stay at the property. Your review will be our great reference on maintaining and upgrading facilities and staff services. Best regards Management
10/10 Excellent
Jessica
Voyage en couple
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 11 nuits en avril 2023
Réponse de Wayan le 13 mai 2023
Dear Jessica, Thank you very much for your excellent review of your recent stay at the property. It will be our top guideline and prime concern on improving services as well as facilities. Looking forward to welcoming you soon with your relative business and familyBest regards Manager
10/10 Excellent
Jessica
Voyage en famille avec de jeunes enfants
25 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en avril 2023
Réponse de Wayan le 26 avr. 2023
Dear Jessica , Thank you very much for sharing an excellent review of your recent stay at the property. This review shall be our primary guidance and reference on maintaining our best services to exceed our valued customer expectation. Best regards Management
10/10 Excellent
Darren, Fernhurst
Voyage en famille
15 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darren
Séjour de 3 nuits en avril 2023
Réponse de Wayan le 20 avr. 2023
Dear Darren, Thank you very much for sharing and expressing such a very candid and excellent review of your recent stay at the property. Your review shall be our prime concern of using for our reference and guideline to maintain the best services to exceed our valued able customers. Best regards Management
10/10 Excellent
Ernest
12 avr. 2023
Ernest
Séjour de 5 nuits en avril 2023
Réponse de Wayan le 8 mai 2023
Dear Ernest Thank you very much for sharing a very candid and good feedback which shall be our top guideline on improving staff services and hotel facilities.Best regards Management
10/10 Excellent
Sergio
Voyage en famille
11 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ticket al Paraíso
Sergio
Séjour de 2 nuits en avril 2023
Réponse de Wayan le 13 avr. 2023
Dear Sergio, Thank you for the time taking to express and share your excellent experience whilst accommodating at this property. Your review shall be our genuine reference on maintaining our best services to exceed the customer expectation. Best regards Management
10/10 Excellent
Junie Marie
10 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Honeymoon stay
Junie Marie
Séjour de 4 nuits en avril 2023
Réponse de Wayan le 12 avr. 2023
Dear Junie Marie, I greatly appreciate for the time taking to express very positive review of your recent stay at this property. Your review shall be our top priority guidance on maintaining excellent services to exceed our customers expectation. Best regards Management
10/10 Excellent
David
5 avr. 2023
David
Séjour de 2 nuits en mars 2023
Réponse de Wayan le 8 avr. 2023
Dear David, Thank you very much for having a perfect score 10 of the 10, to the property. Your feedback shall be our top reference on improving and maintaining the staff services and hotel facilities.Best regards Management
10/10 Excellent
Shigeru
20 mars 2023
Shigeru
Séjour de 1 nuit en mars 2023
Réponse de Wayan le 12 avr. 2023
Dear Shigeru - san Thank you very much for your positive review of your recent stay at this property. It will be our prime concern and reference to maintain best service to exceed our customer expectation. Best regards Management
10/10 Excellent
Remo
17 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jungle amazingness
Remo
Séjour de 2 nuits en février 2023
Réponse de Wayan le 21 mars 2023
Dear Remo, Thank you very much for the time taking to express your positive feedback upon accommodating at the Kastara Resort & SPA hotel recently. Your feedback shall be our best guidance on maintaining and improving best service to exceed our valued customer expectation. Best regards Management
10/10 Excellent
Voyageur vérifié
16 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mars 2023
Réponse de Wayan le 29 mars 2023
Dear SirThank you very much for expressing excellent review of your recently staying at the property. Your review shall be our prime concern on maintaining our best service to exceed the customers expectation Best regards Management
10/10 Excellent
Monica
14 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magiskt hotell
Monica
Séjour de 3 nuits en mars 2023
Réponse de Wayan le 21 mars 2023
Dear Monica,We greatly appreciate for having received such very good review regard to the hotel facilities, staff service and good products at the Restaurant. Your review would be our to reference on improving the staff services to meet our valued customer expectation. Best regardsManagement
10/10 Excellent
Saryn
Voyage en couple
12 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Saryn
Séjour de 4 nuits en février 2023
Réponse de Wayan le 14 févr. 2023
Dear Saryn,I personally really appreciate for the time taking to write down an excellent comment whilst accommodating at the property recently. Your comment would be our consideration and reference on maintaining service and room facilities Best regards Management
10/10 Excellent
FERNANDO JOSE
10 févr. 2023
FERNANDO JOSE
Séjour de 4 nuits en février 2023
Réponse de Wayan le 14 févr. 2023
Dear Fernando Jose, Thank you for sharing and expressing an excellent review of your recent accommodation. Your review shall be our guidance on improving and maintaining our excellent service to exceed the customer expectation.Best regards Management
10/10 Excellent
Julie, Helensvale
Voyage en famille
4 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Réponse de Wayan le 13 janv. 2023
Dear Julie, Thank you very much for taking your time to share and express a very candid and excellent review of your previous stay at the property. Your review shall be our prime concern on improving and maintaining excellent service to exceed our customer expectation. Best regards Management
10/10 Excellent
Janel Teliscia
18 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janel Teliscia
Séjour de 6 nuits en novembre 2022
Réponse de Wayan le 19 nov. 2022
Dear Janel Teliscia,We really appreciate for the excellent review had been expressed of your recent accommodation at the property. Your feedback shall be our prime guidance on maintaining the best services to exceed our valued customers expectation. Best regards Management
10/10 Excellent
Sami
Voyage en couple
16 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sami
Séjour de 8 nuits en novembre 2022
Réponse de Wayan le 18 nov. 2022
Dear Sami, Thank you very much for taking the time to express an excellent review of your recent accommodation at the property. Your review shall be our top priority guidance on maintaining as well as improving our best services to exceed our valued customers expectation. Best regards Management
8/10 Bien
Yen Li
Voyage en groupe
22 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and peaceful hotel with great service
Yen Li
Séjour de 5 nuits en septembre 2022
Réponse de Wayan le 2 nov. 2022
Dear Yen Li, Thank you very much for your excellent review of recent stay at the property. Your Review shall be our top priorities references on maintaining the best service to exceed our customers expectation. Best regards Management
10/10 Excellent
Oliver
16 oct. 2022
Oliver
Séjour de 4 nuits en octobre 2022
10/10 Excellent
Oliver
16 oct. 2022
Oliver
Séjour de 4 nuits en octobre 2022
8/10 Bien
Taylah
10 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing stay in a dreamy location
Taylah
Séjour de 3 nuits en octobre 2022
Réponse de Wayan le 14 oct. 2022
Dear Taylan, It is such pleasure to hear and received very positive and excellent review of your recent accommodation at the resort. Your review shall be our top priority guideline on improving and maintaining the staff services as well as hotel equipment. Regards to the hotel shuttle is not available since there is another alternative access to be going to Ubud Center by or vise versa, which is the most popular and iconic tourist destination. Thank you very much for the excellent review and looking forward to welcome you back by the nearest future.Best regards Management
10/10 Excellent
Jeanette
6 oct. 2022
Jeanette
Séjour de 1 nuit en septembre 2022
10/10 Excellent
isabel
28 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
isabel
Séjour de 7 nuits en septembre 2022
Réponse de Wayan le 14 oct. 2022
Dear Isabel We gratefully appreciate for the time taking to express and share an excellent review after having accommodated at the Kastara Resort & SPA Hotel. Best regards,Management
10/10 Excellent
Katja
13 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katja
Séjour de 1 nuit en septembre 2022
10/10 Excellent
warren
Voyage en famille
24 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
warren
Séjour de 6 nuits en août 2022
Réponse de Wayan le 25 août 2022
Dear Mr. Warren JB, Thank you very much the time taking to express and share your excellent review of your recent stay at the Kastara Resort. Your review shall be part our primary reference on improving best quality of service and good hotel facilities. Best regards Management.
10/10 Excellent
niva
Voyage en couple
16 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
niva
Séjour de 3 nuits en août 2022
Réponse de Wayan le 17 août 2022
Dear Niva,
Thank you very much for the time taking to express and share very constructive review of your recent stay at the Kastara Resort & SPA hotel. Your feedback of the seafood which had been served cold and sparse for the money, would be our focus on improving food quality, the way to serve by completing the equipment, and keep controlling the food time out properly.
Best regards
Management
10/10 Excellent
Allison
Voyage en couple
5 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Allison
Séjour de 4 nuits en juin 2022
Réponse de Wayan le 17 juil. 2022
Dear Allison V,
Thank you very much for the time taking to express an excellent review of your recent accommodation at the property. Your review shall be our extremely reference on maintaining best quality service to exceed our valued customers expectation.
Best regards
Management