Villa, 2 chambres, piscine privée | 1 chambre, minibar, coffres-forts dans les chambres, bureau

Avis sur Le Jardin Villas Seminyak

5 out of 5
Le Jardin Villas Seminyak
Jalan Sarinande 7, Seminyak, Bali

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 42 avis sur 76." "
Note des voyageurs de 8 (Bien), d’après 21 avis sur 76." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 76." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 76." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 76." "

8,8/10

Propreté

9,4/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon enplacement 5 min de la plage, et des restaurants , calme
Séjour de 13 nuits en avril 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe villa
Superbes villas et super sejour ! Petit dej top servi dans la villa et personnel soucieux de vous faire plaisir. A recommender
Séjour de 7 nuits en août 2018

10/10 Excellent

Clement

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect stay
Perfect stay- beautiful villa !!

10/10 Excellent

David , Cannes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le Jardin Novembre 2014
Tout simplement extraordinaire . La location au calme,près de la plage et pas très de la rue commerçante et des restaurants.Mais ce qui fait vraiment toute la différence c'est la gentillesse du staff. A recommander.
Réponse de Sonny le 10 août 2016
Dear Mr. David, Its A Blissful Day at Le Jardin Villas.... Thank you for taking valued time to share of your stay with us and we feel so grateful could delivery our best service and make your stay were happy and memorable. Believe your next stay with us will be more amzing to exploring your holiday in Bali. Once again, thank you very much and look forward to welcoming you again. Best regards, Sonny Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bliss
Our stay at Le Jardin Villas didn't come cheap, but was perfect in every way for our honeymoon. Amazing villa, pleasant and attentive staff, loads of small attentions, drop-off service, quality of the breakfast. A very memorable stay for our trip of a lifetime. Many Thanks to all of Le Jardin Staff!

10/10 Excellent

Romila

Voyage en famille
Les points forts : Propreté et confort de la chambre
Exceptional stay in all of Bali!
We had the most amazing stay here. Not only was the villa we stayed at was beautiful, but very private. The staff at this place was what made the stay even more exceptional. Not only were they extremely friendly and hospitable, but went out of their way to help. They also helped in booking tours at the last minute. Huge thanks to Eka for that! And their spa was just as amazing too, Elie was excellent in that and all the other masseuses for their Bali massages. Location was ideal too, only around the corner from the beach and downtown Seminyak. Lots of shopping and restaurants nearby. And yet, it was so secluded and quiet within our area, made it seem like we were far away from all that noise. Overall, we had an excellent stay and will definitely come back again here!
Séjour de 6 nuits en décembre 2023
Réponse de Villa Manager le 20 févr. 2024
Dear Romila Thank you for taking your valuable time to write a excellence review of your stay at Le Jardin Villas.We are delight to know that our services and products meet your expectations. The team would be thrilled hearing it. We hope that your experience of staying at Le Jardin Villa will give you a positive impression on your holidayWe look forward to welcoming you back on different occasion with even better service and facilities. Best RegardsSusniaVilla manage

8/10 Bien

Sue

Séjour de 10 nuits en juin 2023
Réponse de Resort Manager le 13 juil. 2023
Dear Sue,It's A Blissful Day at Le Jardin VillasThank you for taking your valuable time to write a review about your stay at Le Jardin Villas.Hopefully stay in Le Jardin Villas can provide a positive and memorable experience for the holidays.We look forward to welcoming you back in different occasions with even better services and facilities.Best regard,IMade DanaResort Manager

10/10 Excellent

Jule

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Das hotel ist sehr ruhig gelegen. Freundliches Personal und alles in allem hat sehr gut gepasst
Séjour de 3 nuits en mai 2023
Réponse de Manager le 7 juin 2023
Dear Jule Schauer ,It's A Blissful Day at Le Jardin VillasThank you for taking your valuable time to write a review about your stay at Le Jardin Villas.We are delight to know that our service and location met your expectations. For information, the location of Le Jardin Villas is in the heart of Seminyak and close to Seminyak Beach, it's walking distance less than 10 minutes . In addition, each villa is provide with a private pool, living room for relaxing with family, a kitchen equipped with utensils and a gazebo for relaxing.Best regards,IMade DanaResort Manager

8/10 Bien

Matthew

Voyage en couple
Les points forts : Personnel et service et équipements
Great space and individual villas. We did experience a lot of bugs in the lower level because of open air bathroom. The villa seemed dated and could use a bit of upgrade in terms of paint and finishes but mostly cosmetic. Some of the linens need to be replaced as well. The pool is amazing and the villas was clean aside of the flies and towels. Recommend for larger groups and families. Location is very convenient to Seminyak Beach and lots of shopping and restuarants.
Séjour de 1 nuit en mars 2023
Réponse de IMade Dana le 21 mars 2023
Dear Matthew,It's A Blissful Day at Le Jardin VillasThank you for taking your valuable time to write a review about your stay experiences at Le Jardin Villas.Please accept our apologies for the inconvenience caused.For your information, Le Jardin Villas is a classic villa with an open bathroom concept and Balinese character. Routine treatment every week by pest control has been carried out to reduce bugs. Property repairs and replacement of facilities are also progress in stages.We look forward to welcoming you back at different occasions with even better service and facilities.Best regards,IMade DanaVilla Manager

2/10 Horrible

Natalie Hedman

Voyage en groupe
Good location & nice villas, but terrible service. We booked 14 nights but after 15h we discoverd that the beach was in a very bad condition & that the walk was a little bit scary during night. This made us want to change place but with NO refund from the hotel. We said ok to pay for one week but to get the second week back, but NOTHING. Terrible service and understanding.
Séjour de 13 nuits en janvier 2023
Réponse de IMade Dana le 4 févr. 2023
Dear Natalie Hedman,It's A Blissful Day at Le Jardin VillasThank you for taking your valuable time to write a review about your stay at Le Jardin Villas.Please accept our apologies for the inconvenience caused.In accordance with the booking we received from the online agent, the booking you have chosen is a non-refundable payment. So according to the terms and conditions of booking we cannot refund your payment after several days of staying with us. You may have observed the weather conditions in Bali before. Every year, especially at the end of the year until the first quarter of the following year, it rains and possibly floods, resulting in dirty beaches or seas. The government certainly always does its best to reduce waste caused by flooding along the coast. The road to our property during the rainy season is a little quiet, but on regular days it will be busy.We cannot control situations and conditions like the above because they are beyond our control. Meanwhile, for the refunds, we only follow the existing procedures or terms and conditions of booking.Once again do apologize for inconvenience caused. We look forward to welcoming you back in different occasions with even better service and facilities.Best regard,IMade DanaVilla Manager

10/10 Excellent

Kevin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Villa
We were in Bali for almost a month and stayed at 5 different villas/hotels This was definitely made top 2. They have made major improvements since Covid and are steadily creeping back up to a 5-star accommodation. We have nothing but positive things to say.
Séjour de 3 nuits en novembre 2022
Réponse de IMade Dana le 5 déc. 2022
Dear Kevin,It's A Blissful Day at Le Jardin Villas..Thank you for taking your valuable time to write a review about your stay at Le Jardin Villas.We are happy to hear that our facilities, property and service met your expectations. We hope that your experience of staying at Le Jardin Villas will give a positive impression on your vacation in Bali.We looking forward to welcome you back on another occasion with even better services and facilities.Best regards,IMade DanaVilla Manager

2/10 Horrible

Tim

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The water supply blocked all 3 nights and not fixed till 10 am. Roof leaked in three areas. Water supply when worked was salty! Tv service was poor Keys to front doors did not work. Relied on entrance gate to Villa ground for security.
Séjour de 3 nuits en septembre 2022
Réponse de IMade Dana le 29 oct. 2022
Dear Guest,It's A Blissful Day at Le Jardin Villas..Thank you for taking your valuable time to write a review of your stay at Le Jardin Villas.Please accept our apologies for the inconvenience caused.Le Jardin Villas is a villa complex consisting of several private villas and each villa is limited by a high wall. Each villa is equipped with a private swimming pool, mini kitchen complete with equipment and also a living room to relax.During Covid-19 the situation was bad enough for tourism so that the property was not well maintained until finally there were consumers again and we are in the process of making gradual improvements. Currently, the water we use is filtered and treatment using a softener according to the standard. Previously the water was a little salty because our property was close to the beach, walking distance only took less than 10 minutes.Once again, we apologize and hope to welcome you back in the future with better services and facilities.Best regards,IMade DanaVilla Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2020
Réponse de I Made Dana le 30 mars 2020
Dear Anonymous, It's a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience with us. We are happy to know that,you write 4 star review for us.We greatly appreciate the support. Once again on behalf of entire team, thank you for the review. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are amazing. They will do anything for you. The facilities are clean and beautiful. Our breakfast each morning was wonderful and the villas are in a perfect location to everything you need. We loved it here!
Séjour de 9 nuits en décembre 2019
Réponse de Made Dana le 14 janv. 2020
Dear Anonymous, It's a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I'm delighted to note that you enjoyed our products and service .I hope we achieved our goal in making your stay memorable by providing outstanding service. For sure, I will share this wonderful review to the entire of team to keep our standard of service well maintained. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en octobre 2019
Réponse de Made Dana le 13 nov. 2019
Dear Anonymous, Its a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I hope we achieved our goal in making your stay memorable by providing outstanding service. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved staying here. So convenient to the downtown area. The hotel was lovely. The private pool was amazing! Great Bali vibes. The staff was so kind and courteous. Only complaint is that the furniture needs to be updated. Can tell it’s been a bit loved overtime Will definitely come back
Séjour de 8 nuits en juillet 2019
Réponse de I Made Dana le 19 oct. 2019
Dear Anonymous, Its a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I'm delighted to note that you enjoyed our products and service .I hope we achieved our goal in making your stay memorable by providing outstanding service.Your feedback is much appreciate to improved our services in future. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was fantastic, 5 mins walk from the beach.
Séjour de 8 nuits en septembre 2019
Réponse de I Made Dana le 14 oct. 2019
Dear Anonymous, Its a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I'm delighted to note that you like our villa location.I hope we achieved our goal in making your stay memorable by providing outstanding service. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 Excellent

Kiya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Birthday to remember!
So amazing! Very accommodating and romantic. Nightly mosquito spraying for outside area helped a lot. Loved the service! Team made my boyfriends birthday so special! Thank you!
Séjour de 5 nuits en septembre 2019
Réponse de I Made Dana le 27 sept. 2019
Dear Kiya, It's a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. We are happy and appreciate your wonderful review about our products and services.I hope we achieved our goal in making your stay memorable by providing outstanding service. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
It was a good villa resort, however the bathroom is fully outdoors which is a bit odd. I understand if there was an outdoor shower but the toilet was also outdoors (which isn’t particularly fun when you can see lizards crawling around). The resort villa do provide a free shuttle around the main area of Seminyak which is great as this saved us a lot on taxis etc. Overall room and resort was nice. Location was a bit further away from the main road then we expected but the free shuttle saved that.
Séjour de 3 nuits en septembre 2019
Réponse de I Made Dana le 23 sept. 2019
Dear Anonymous, Its a Blissful Day at Le Jardin Villas... Thank you for taking your valuable time to share your experience regarding your recent stay with us. I'm delighted to note that you enjoyed our products and services .I hope we achieved our goal in making your stay memorable by providing outstanding service. Once again on behalf of entire team, thank you for staying with us. We hope that we still have the opportunity to serve you again in another occasion with another great experience with us. Sincerely yours, I Made Dana Villa Manager

10/10 Excellent

Voyageur vérifié

Séjour de 5 nuits en juin 2019

10/10 Excellent

JIWON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
최고에요!! Highly recommended!!!
A family from South Korea had a wonderful time in Le Jardin boutique villa. Just amazing employees, placed in quite central of the town(doesn’t really matter cos they have free shuttle bus service anytime you want in the central), 5min walk to the beach but quiet! Stunning and marvelous nature in our villa. My favorite part in the room was the giant green mango tree and we had few fresh mangoes fallen directly from the tree ! ( Beware not to got a hit by the falling mangoes lol) The only thing that I wish them to approve is a little more of a cleanliness. For example, there was a nice bed in the terrace, second floor but couldn’t even thinking to try it because of the stains and wet sheets + bugs. Overall I will definitely come back to Bali and stay in Le Jardin next time again!
Séjour de 3 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Séjour de 4 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2019

10/10 Excellent

Sangeeta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2019

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bali Xmas.
One of many trips to Le Jardin. This time with my partner in one villa and his family in another. Nice to have everyone together but our own space too. As usual the service was awesome. We will be back again.
Séjour de 6 nuits en décembre 2018

6/10 Satisfaisant

fel, queensland

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nice hotel but a bit tired
Opulent design, spacious rooms but a bit tired in need of renovation. Food mediocre, service good but not great. Charged for things which other similar standard hotels give as inclusions
Séjour de 2 nuits en septembre 2018

6/10 Satisfaisant

BaliRegular

Les points forts : Personnel et service
A little worn around the edges
Positives are that most staff (particular those servicing the rooms) are very friendly and courteous. Though one guy at reception (the manager perhaps?) provided quite a chilly check-in. The largely open plan living (incl. open air bathroom) provides more ambience, but mosquitoes are a big problem. The rooms are also worn and need a refurb. Bedrooms need deskside lamps and more power sockets. Power adapters in the bedrooms would also be useful. The location is a little inconvenient, with taxies needed to most local places.
Séjour de 2 nuits en septembre 2018

10/10 Excellent

Julie, Melbourne. Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A hidden jewel in the heart of Seminyak
Le Jardin is tucked away from the hectic vibe of Seminyak yet is only a 5 minute walk from a beautiful stretch of the beach and 3 mins from shops and restaurants. The gardens of all the villas are incredibly lush and tropical with frangipani trees everywhere. Our 2 bedroom villa was perfect... modern and stylish in a Balinese style. The staff and reception team were lovely and so helpful, they responded very quickly to any requests. We also loved the spa and had a great massage there. A little fresh varnish on some areas of the wooden floor are probably due, but I’m really only adding that because my review sounds too positive. After many trips to this area, Le Jardin is definitely my favourite place to stay.
Séjour de 6 nuits en juillet 2018

8/10 Bien

Giancarlo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Didn't like Bali but loved Le Jardin
Lovely place, really liked it. Lovely staff.
Séjour de 6 nuits en juin 2018

8/10 Bien

Pernilla

Les points forts : Personnel et service et confort de la chambre
Beautiful but over priced for quality received
Le Jardin is beautiful and the villa is very comfortable. Amazing pool and bathrooms and comfortable beds. Lots of space, nice complementary breakfast in the villa and great service. Overall we had a great stay but considering the price the cleanliness (towels and bathrobes had stains on them) and the condition of the villas could have been better - it's a bit run down. The sound system didn't work and actually gave me a shock when I tried to use it with an USB cable. Also the AC is very loud and doesn't really work when you try to change the settings. The big down of our stay was when the hotel helped arrange transport for us to Gili - it ended up costing three times as much as if we would have arranged transport ourselves. We said we would take an Uber but wanted help booking the boat. The morning after they let us know they had arranged the shuttle for us (we then assumed this was the free hotel shuttle since we had declined for them to arrange a taxi since Uber is cheaper) - but when the shuttle came it cost us 1000000 IDR for two people and when we got to the boat we had to pay another 1000000.
Séjour de 3 nuits en mars 2018

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Bali Holiday
We had an amazing holiday. The villa was perfect and the staff were wonderful, nothing was too much trouble. we will be back.
Séjour de 7 nuits en février 2018

4/10 Médiocre

jade, perth

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good location very tired
Roof leaked no hot water limited menu uncomfortable bed and couch. Doors didn’t seal and mosquitos were bad.
Séjour de 9 nuits en janvier 2018

10/10 Excellent

Margarita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to relax!
Le Jardin Villa's were amazing. The staff were incredibly friendly and the villa itself was a fantastic place to stay and enjoy a relaxing holiday.
Séjour de 6 nuits en décembre 2017

8/10 Bien

Johannes, Vught

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisch, rustig en toch centraal
Bij binnenkomst krijg je meteen de zeer vriendelijke ontvangst. Binnenkomen in deze villa is echt een verademing. zoveel rust, en zoveel ruimte. Heerlijke open woonkamer en keuken, en zo je eigen bad induiken. Iedere dag werd dit alles vriendelijk schoongehouden. Lekkere temperatuur, snachts lekker koel in de airco slaapkamers. Slaapkamer boven ook met heerlijke eigen toilet, douche en bad, allemaal in de buitenlucht. Boven ook een mooi buitenligbed, waar we trouwens geen gebruik van hebben gemaakt. We hebben hier 10 dagen gezeten. Locatie is eigenlijk perfect. Loopafstand naar strand, winkeltjes, restaurants etc. Alhoewel ze in het complex ook alles aanbieden zoals ontbijt, diner, massage, excursies, gratis shuttle in Semyniak, hebben we dit meestal zelf geregeld. Iedere middag verrast door lekkere afternoon tea op de kamer.
Séjour de 11 nuits en décembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fine staff, useful shuttle service to restaurants, and just a generally pleasant stay.
Séjour de 3 nuits en août 2017

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Second home... brilliant staff!
Feels like my second home, as I always stay at Le Jardin when I visit Bali. Great location between Legion and Seminyak...The staff and servicee are first class. Just starting to show a bit of wear and tear in the bathrooms, other than that, good value for money!
Séjour de 2 nuits en juin 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nice hotel
pros: -Breakfast is served in the villa every morning. -big villas -great service -free shuttle to Seminyak area Cons: -open air bathrooms with lots of mosquitos (despite the hospital's effort to set up incent). Bathroom also gets wet when it rains -rain leakage in various places across the villa -small pool that is always in the shades

8/10 Bien

fatemah , Saudi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very nice place to stay in
the place is amazing, staff are very friendly, only the food were not that great for the breakfast, but for the BBQ it was very nice,
Réponse de Sonny le 22 nov. 2016
Dear Fatemah, It's A Blissful Day at Le Jardin Villas... Thank you for taking valued time and share your good comment during having stay with us at Le Jardin villas. We are so proud, could provide and delivered our best to make your stay were happy and memorable. Trust this moment will happen again in near future with us at Le Jardin Villas. Once again, thank you very much Fatemah and look forward to welcoming you back in near opportunity at Le Jardin Villas. Kind regards, Sonny manager

6/10 Satisfaisant

SZE NGA

Les points forts : Personnel et service et confort de la chambre
shuttle和客房送餐服務很貼心, 值得一讚. 但宜多注意清潔, 如床單
Réponse de General Manager le 3 oct. 2016
Dear Valued guest, It's A Blissful Day at Le Jardin Villas.... Thank you for taking valued time to share of your experience stay with us and much appreciated for noted some points for our improving regarding of the cleanliness and bed sheets. We have take an appropriate action with our team, and trust it could not be happened in future. We do apologize for some stains were disturbing of your stay with us and look forward to welcoming you back with the better service in future. Kind regards, Sonny manager

6/10 Satisfaisant

SZE NGA

Les points forts : Personnel et service
方便, 員工服務很讚的酒店
員工服務很好, 惟應多加注意客房清潔
Réponse de General Manager le 3 oct. 2016
Dear Valued guest, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay with us at Le Jardin Villas. We do deep apologize for some stains were disturbing your stay. We have took an appropriate action with our team, to consider with your constructive feed back to be not happened again in future. And please give us for the second opportunity to provide the personal assistance and make your stay better experience in near future. and look forward to welcoming you back in near opportunity. Kind regards, Sonny Manager

6/10 Satisfaisant

Bob, London

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing stay
The room was pleasant enough, but the lighting throughout the whole complex was very subdued. Also little things like having power points at the bedside, and having mosquito nets over the bed, made it feel very much like it was from a bygone era. The staff however were very pleasant and accomodating. I must confess that this is the first time that I have ever had a bathroom without an outside all, and open to all the elements.
Réponse de Sonny le 19 sept. 2016
Dear Mr. Bob, It's A Blissful Day at Le Jardin Villas.... First of all, we would like to extend our sincere gratitude for having choosen Le Jardin Villas recently. And much appreciated that you have note every single points as constructive feed back for our future improving. We do deep apologize it was some stain disturbing your stay and we have concern to take an appropriate action to follow up as you mention as above. And could you give us another opportunity to serving you on next holiday and belived it will much better. Once again, thank you verymuch and look forward to welcoming you back in near future. Kind regards, Sonny Manager

6/10 Satisfaisant

Australia

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Tired and no longer 5 star
I wanted to like this place more than I did. The villa is quite dated now and has not been maintained well over the years. It could really do with a small Renovation to keep its 5 star rating. Overall the villa is large with a good sized pool and main room. However the doors were warped and didn't close easily or in one case at all. The lounge furniture was not comfortable and made lazing around difficult. Our villa was close to the road, reception and a work space. At times there was very loud works (electric saw etc) happening in the day time which really spoils the atmosphere. Staff were nice. However, we won't stay again as the price didn't meet our expectations from the photos and description.
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Thank you for taking valued time to share of your experienced stay with us and much appreciated for some feed back in regard of our facilities and property. We do apologize for some stains were made your stay uncomfortable as you mention our facilities being old and the location of your villa closed to the road. We realize this situation is unexpected of your holiday and we learn from this and have been take an appropriate action to do some repair and project and please give us the second opportunity to serve you on next holiday in Bali. Once again we do apologize and believe it will not happen again in future. Best regards, Sonny Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
The staff went above and beyond. Could be the best service I've ever had. Mind blown.
Réponse de Sonny le 24 juin 2016
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Sorry for delaying response and we thank you very much for taking valued to time to share of your experience stay with us and sound great that you were happy and memorable with our service and facilities. We do hope another amzing moment could be happen in near future. Once again thank you very much and look forward to welcoming you back in near future. Kind regards, Sunarga Sonny Manager

10/10 Excellent

Robert, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible!
Le Jardin Boutique Villas is a phenomenal place to stay while in Bali. It's secluded in the heart of Seminyak and is close to pretty much everything. The villa is spacious and clean, and provides you with an authentic Balinese experience. The staff are incredible with no request too difficult! They regularly provided guidance and tips to get around Bali with ease. The best part is that they drove us to local restaurants, clubs and spas for free in Seminyak! A truly unique and lovely experience.
Réponse de Sunarga Sonny le 23 juin 2016
Dear Mr. Robert, It's A Blissful Day at Le Jardin Villas.. Sorry for being late to response, and we thank you very much for taking valued time to write a review and sound great you have enjoyed and memorable during stay with us at Le Jardin Villas. I and team feel grateful could delivered our best service and make in everything beyond of your expected. Once again thank you very much and look forward to welcoming you back home in near opportunity at Le Jardin Villas. Kind regards, Sunarga Sonny Manager

10/10 Excellent

Andrea, Timaru, New Zealand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic service
From the time that we arrived we were taken care of, the staff couldn't do more for us. Any request was met with enthusiasm and a friendly smile. The accommodation was fabulous, very well maintained and excellent facilities. It was great to have our own swimming pool. Going to the toilet outdoors was unusual and took a little to get used to but still very private so felt safe. Excellent place to stay, would definitely stay again.
Réponse de Sonny le 7 juin 2016
Dear Andrea, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay by write a review through Trip Advisor. We so delighted that you have enjoyed stay with us even some minor facilities need to be improve. We consider to take an appropriate action to fixed for every single feed back for our better future. Once again thank you very much and look forward to welcoming you back to stay with us in near future. Kind regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
you couldn't get a nicer place
We arrived in the afternoon,the staff are so good fresh fruit in fridge for you.they come in at night & Spray for bugs.such a variety for breakfast also for tea.Bottled water in fridge, lots of places to see. I will be going back, nothing is a problem for them. So if you are going to Bali stay here well worth it.
Réponse de Sonny le 6 juin 2016
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... First of all, we would like to extend our sincere gratitude for choose Le Jardin Villas of your stay on previous holiday. We so delightful that your stay were happy and memorable also consider to be back to stay with us again in near future. Trust we will make your stay more amazing. Once agan thank you very much and look forward to welcoming you back home at Le Jardin in near future. Kind regards Manager

8/10 Bien

Steven, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Great Villa to stay
Excellent Villa. Peace & tranquility. Transport service provided by Le Jardin within Seminyak was the best. The staff always go the extra mile to meet our needs with a smile of course.
Dear Mr. Steven It's A Blissful Day at Le Jardin Villas.... Thank you and much appreciated for taking valued time to share of your experience stay with us by write a good review. And we so delightful that you have enjoy and memorable with our facilities and services. Believe we could make your stay more amazing moment in near future. Once again, thank you very much and look forward to welcoming you back home at Le Jardin in near opportunity. Best regards,

8/10 Bien

mum and daughte, australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for a private and quiet getaway
Suited what we were after perfectly- quiet, beautiful gardens and clean. Courteous staff. Day spa didn't impress but hotel itself was great
Réponse de Sonny le 23 mai 2016
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay by write a review through online social media. We feel so glad could make your stay happy and enjoyable. We concern in every singe request to make your stay memorable and you note our spa is great. Once again thank you very much and look forward to welcoming you back home at Le Jardin Villas in near opportunity. Kind regards, Sunarga Sonny Manager

10/10 Excellent

Nancy, USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome villa design, layout, and location
Le Jardin hotel and staff were amazing and made our family's dream vacation a reality. To start with, Bali residents are some of the friendliest people I've ever met and the Le Jardin staff go even further. The room: Thank God, Allah, and Brahma for air conditioning. Our room had the option to open wide all the doors for a completely outdoor living feel or close them and turn on air conditioning. Our beds were the most comfortable clean beds I've ever experienced from a hotel. The best part of the room is the actual layout and earthy design. The bathrooms are made to feel like you are outdoors but yet still able to stay private. Although we loved the room, it wouldn't be fair to write a review that wasn't somewhat critical, so here are the negatives. Because it was an outdoor feel there were some ants (not many, but be aware so you don't drop a crumb anywhere, and never eat in a bedroom). I'd also note that there was some wear and tear such as the flooring, doors, blinds, electrical outlets and most of all the lighting. Back to the staff, from the masseuse, to the room service, to the front desk, grounds keepers and drivers, they were so pleasant, worked really well together and made us feel like family. While we absolutely loved the hotel, the best part of this villa is the location to the beach, restaurants, and markets. (5-7 min walk). For those families who like to spend a little extra for service, atmosphere, and luxury I would recommend the Le Jardin.
Réponse de Sunarga Sonny le 23 juil. 2016
Dear Ms,Nancy, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay and write a great review through on line social media. You have mention so detail and we will concern in every single things that you share which is very valuable for our future improving. Also we feel so happy that you have enjoy with our services which in every single person has delivery the services as per your expecting. Believe we could make another amazing moment in near future. Once again thank you very much and look forward to welcoming you back home in near opportunity. Kind regards,

8/10 Bien

Pal, Oslo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money villa
Nice, friendly staff. Good size on villa but too small outdoor area
Dear Mr/s Pal, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to write a review through on line media and we are so glad could make your stay were happy and memorable. We really concern about your feedback inregard of our outdoor too small and surely we will allocate that you stay at specious outdoor. Thank you for your feedback and look forward to welcoming you back in near future. Kind regards,