Piscine extérieure, chaises longues

Avis sur Hotel Vila Lumbung

4 out of 5
Hotel Vila Lumbung
Jalan Raya Petitenget, No. 1000 X, Petitenget, Seminyak, Bali

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 358 avis sur 723." "
Note des voyageurs de 8 (Bien), d’après 256 avis sur 723." "
Note des voyageurs de 6 (Satisfaisant), d’après 73 avis sur 723." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 723." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 723." "

8,6/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Christine

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 5 nuits en avril 2023
Réponse de Hotel Vila Lumbung le 14 avr. 2023
Morning Spirit Christine,Thank you for giving us a rating, We really appreciate it. We hope you had a great experience while visiting Bali Island.Can't wait to see you again on your next holiday :)Sincerely YoursHotel Vila Lumbung

10/10 Excellent

Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2023
Réponse de Hotel Vila Lumbung le 6 avr. 2023
Morning Spirit Sophie,Thank you for your perfect rating, We really appreciate it. We hope you had a great experience while visiting Bali Island.Can't wait to see you again on your next holiday :)Sincerely YoursHotel Vila Lumbung

10/10 Excellent

Fidèle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Intéressant chambre confortable
Séjour de 3 nuits en mars 2023
Réponse de Hotel Vila Lumbung le 24 mars 2023
Morning Spirit FidèleThank you for choosing Vila Lumbung as your preferred accommodation. Thank you for your amazing highlight on our comfortable room, we wish your stay can give a great experience for you!Hope to see you again soon on a great day!Sincerely YoursHotel Vila Lumbung

8/10 Bien

aurélie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2019
Réponse de Eka le 20 sept. 2019
Morning Spirit Valued guest, Appreciate for your time in rating us pertaining our quality of product and service offered during your stay, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung

4/10 Médiocre

Jamois Éric

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Eviter
Hôtel qui se doit d’ Rénover.salle de bain en mauvais état , petit filet d’eau ... serviette qui sentent mauvais. Petit déjeuner bien peu satisfaisant... personnel gentil comme toujours à Bali
Séjour de 3 nuits en août 2019
Réponse de Eka le 22 août 2019
Morning Spirit Jamois Eric, Appreciate for your review related to your recent stay, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. We are also regretting that some of our facilities were failed to fulfill your expectation. However these have been forwarded to our department concerned to conduct some proper improvement. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung

10/10 Excellent

patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le cadre de l'hôtel est splendide, et calme, le personnel est charmant, à l'écoute et plus que serviable. Ce fut un séjour très agréable . La nourriture y est excellente, le petit déjeuner copieux. La chambre était très correcte. Si je reviens à Bali, je serais de nouveau client.
Séjour de 4 nuits en juillet 2019
Réponse de Eka le 28 juil. 2019
Morning Spirit Patrick, Appreciate for your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung

8/10 Bien

Ute

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We like very much
Très beau jardin et la piscine super
Séjour de 1 nuit en février 2019
Réponse de Eka le 25 févr. 2019
Morning Spirit Ute, Appreciate for your review related to your recent stay, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung

8/10 Bien

Quang

Les points forts : Personnel et service
Séjour de 4 nuits en août 2018

10/10 Excellent

nathalie, marchemoret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
exceptionnel tout était parfait
le saff a su gérer l'alerte tsunami pas de panique 05.08.2018
Séjour de 13 nuits en août 2018
Réponse de Eka le 7 sept. 2018
Morning Spirit Nathalie, We appreciate your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top !
Un bel hôtel sous forme de villa dans un jardin luxuriant dans le centre de Seminyak. Tout était parfait. Piscine, chambre, resto... Merci à tout le personnel.
Séjour de 25 nuits en juillet 2018
Réponse de Eka le 20 août 2018
Morning Spirit Valued guest, We appreciate your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung

8/10 Bien

isabelle, nice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait !calme,bien situé,bon petit déjeuner !
Parfait rien a dire je recommande vivement cet établissement,la piscine,le cadre de rêve ,le calme le jardin
Séjour de 3 nuits en mars 2018
Réponse de Eka le 9 avr. 2018
Morning Spirit Isabelle, Thank you very much for your trust to the hotel, that been chose as your residence to enjoy Bali, we do hope it becomes a memorable one. Thanks again and we are looking forward for your next visit. Best Regards, Management Hotel Vila Lumbung

10/10 Excellent

JULIEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour
Hotel tout confort à proximité des restos et des animations (bar en tout genre) a 7 minutes a pied excellent rapport qualite prix
Séjour de 3 nuits en février 2018
Réponse de Eka le 19 mars 2018
Morning Spirit JULIEN, Appreciate for your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung

10/10 Excellent

Laurine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2018
Réponse de Eka le 2 mars 2018
Morning Spirit Laurine, Appreciate for a perfect score given, we consider this as an indicator that all the products and services that you had during your stay have met your expectation. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung.

8/10 Bien

lolo, cannes

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tres buen situé
Tres bonne accueil et bon petit dejeuner buffet varier , belle piscine au milieu d’un magnifique jardin.Service du personnel exceptionnel, situé a 15 min en scooter de tout , scooter que vous pouvez louer par l’intermédiaire de l’hôtel (4€ jour). Cependant la chambre deluxe typiqie de Bali mais vieillissante et qui a besoin d’etre raffrai, pas tres bien nettoyée a notre arriver, je l’ai signaler et donc rapidement fait , rien a dire . Odeur niveau des wc d’urine qui remonte des canalisations je pense.
Séjour de 5 nuits en février 2018
Réponse de Eka le 19 mars 2018
Morning Spirit Lolo, Thank you very much for your trust to the hotel, that been chose as your residence to enjoy Bali, we do hope it becomes a memorable one. My apologize for the room condition was not as expected during your arrival, we do hope it shall not going to ruin your positive perception toward the hotel in general. Thanks again and we are looking forward for your next visit. Best Regards, Management Hotel Vila Lumbung

10/10 Excellent

Rémy, Bouc Bel Air

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simplement PARFAIT
Il y a souvent une différence entre les photos et la réalité, ici ce n'est pas du tout le cas. L'hôtel est parfait, les pièces communes, les chambres et la piscine sont en très bon état et sont très propres. Nous avons aussi eu un coup de cœur pour le personnel qui est d'une gentillesse exceptionnelle et qui est plein de petites attentions. L'hôtel est plutôt bien situé dans Bali, la plage est à 10/15 minutes à pied et il y a pas mal de boutiques aux alentours. Pour visiter, il faudra prendre la voiture ou un scooter. L'hôtel propose des locations de vélo ainsi qu'un guide avec voiture climatisée. Il faut compter environ 1h15/1h30 pour rejoindre Ubud.
Réponse de Eka le 24 nov. 2017
Morning Spirit Rémyt, Appreciate for your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung.

6/10 Satisfaisant

valerie, carcassonne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
personnel extrêmement à notre écoute
hôtel très agréable . obligé quand même de prendre un moyen de locomotion pour aller dans le centre .Ne pas hésiter à demander à la réception un taxi de la compagnie "blue bird" car le prix peut aller du simple au double avec les autres taxis. L'accès aux chambres supérieures manque largement de décoration .Chambres spacieuses mais un bémol malgré tout car la climatisation s'arrête de temps en temps et la baignoire est un peu haute à escalader. Petit déjeuner très copieux et les prix du restaurant ne sont pas plus élevés qu"à l'extérieur. Mais la gentillesse et la bonne volonté du personnel rend le séjour plus que plaisant.

4/10 Médiocre

Bali, France

Les points faibles : Personnel et service
Hôtel en surbooking
Nous n'avons pas pu profiter de cet hôtel. En arrivant à minuit après un voyage de 24h, on nous annonce que quelqun est dans la chambre. Ils nous ont upgradé dans l'hôtel Vasanti, qui est un super hôtel avec petit déjeuner, super chambre propre, seul inconvénient mal placé

10/10 Excellent

Stephane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

stephane, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
une tres bonne petite adresse
Super sejour dans l hotel, idealement situe, personnel tres gentil et agreable ( merci notamment a Rutina)!

10/10 Excellent

Frédéric, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Que du bonheur!
Très bon accueil, petit déjeuner buffet très bon et varié, superbe piscine très agréable, le tout dans un jardin luxuriant, au calme.

8/10 Bien

sebastien

Les points forts : Propreté et personnel et service
hotel bien situé pour le calme
hotel bien situé pour le calme avec obligation de louer un vehicule pour se deplacer car pas grand chose a proximité mais ideale .piscine 1 pe petite mais tres mignon

10/10 Excellent

Kerrilee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay here and will be back again for sure. Balinese roof balcony room was stunning - lots of room, bed very comfortable and gorgeous gardens to view made it so lovely. Swim up bar and pool area so good we didn’t want to leave this place. Quiet back from the street. Spa massage was nice too
Séjour de 6 nuits en avril 2024
Réponse de Hotel Vila Lumbung le 11 mai 2024
Dear Kerrilee,We are delighted to hear you loved your stay with us! It brings us great joy to know you found the Balinese roof balcony room stunning – the spaciousness, comfortable bed, and gorgeous garden views are highlights.We're especially thrilled that the swim-up bar and pool area were such a hit! It sounds like you truly relaxed and enjoyed paradise. The quiet location away from the street must have added to the tranquility.So glad to hear you enjoyed the spa massage as well! We strive to provide a complete and pampering experience for our guests.Your kind words about your stay are the best compliment we can receive, and we look forward to welcoming you back again soon!Sincerely,

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the place staff where amazing couldn't do enough for food really good
Séjour de 6 nuits en mars 2024
Réponse de Hotel Vila Lumbung le 28 mars 2024
Dear James,Morning Spirit!Thank you for your wonderful review! We're thrilled to hear that you loved your stay with us and that our amazing staff went above and beyond to ensure you had a fantastic experience. It's great to know that you enjoyed our delicious food as well. We can't wait to welcome you back for another memorable stay. If there's anything else we can do to make your next visit even better, just let us know!Warm regards,

6/10 Satisfaisant

Roslyn

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property is tired with work required to the exterior.The gardens were beautiful but more lighting needed around walkways at night The rooms were comfortable and clean enough , breakfast was basic . Staff were wonderful & very helpful . Good position to walk to restaurants & for shopping.
Séjour de 8 nuits en février 2024
Réponse de Hotel Vila Lumbung le 28 mars 2024
Dear Roslyn,Morning Spirit!Thank you for sharing your feedback with us. We appreciate your kind words about our wonderful staff and our convenient location. Your comments about the exterior, lighting around walkways, and breakfast are duly noted. We're constantly striving to enhance our guests' experiences, and your insights will certainly help us in our efforts. We're delighted that you found the rooms comfortable and clean, and we're glad you enjoyed the beauty of our gardens. We hope to welcome you back again soon for an even more enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,

8/10 Bien

Lewis

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The grounds of the villa and gardens are lovely, the staff were all great, always helpful and super friendly. The room was not what was advertised on the site. But was still fine. Pool was great, but there was quite a few broken tiles in some areas of the upper pool and I cut my foot quite badly on one of them. We had a great stay for the most part though.
Séjour de 8 nuits en mars 2024
Réponse de Hotel Vila Lumbung le 20 mars 2024
Dear Lewis, Thank you for taking the time to share your recent experience. We're thrilled you found the grounds and gardens lovely, and that our staff were helpful and friendly – that's exactly the atmosphere we aim to create.We sincerely apologize that the room wasn't exactly what you saw advertised on our website. We understand the importance of accurate representation, and we'll be sure to double-check our listings to ensure they perfectly reflect our accommodations.We're also very sorry to hear that you cut your foot on a broken tile in the upper pool area. Guest safety is our top priority, and we take such incidents very seriously. We'll be scheduling immediate maintenance to address the broken tiles to prevent future injuries. We hope your cut healed quickly, and we apologize for the discomfort it caused.Despite these issues, we're glad you had a mostly great stay with us. We appreciate your understanding, and we'd love the opportunity to regain your full confidence. Thank you again for your feedback. We look forward to hopefully welcoming you back soon.Sincerely,

10/10 Excellent

Anders Johan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Daer Anders Johan, Thank you so much for taking the time to leave us a 10 out of 10 review! We're thrilled to hear that you had such a positive experience at our establishment. It means the world to us when guests like yourself enjoy their time with us and find everything to be exceptional.Though your review was brief, please know that we appreciate you recognizing our efforts with the highest rating possible. It is feedback like this that motivates us to uphold our high standards day after day. We aim to provide every guest with attentive service, delicious food, and an overall welcoming atmosphere.We are truly grateful for your patronage and your kind words. Thank you again for sharing your five-star experience. We hope to see you again soon!

4/10 Médiocre

Terinova

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Old hotel that asks for love and care. Strayed for 1 night so manageable but wouldn’t recommend for a longer stay.
Séjour de 1 nuit en février 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Dear Terinova, Thank you for taking the time to share your experience with us. We appreciate your honest feedback and apologize for any inconvenience you may have encountered during your stay.We understand that our hotel is an older establishment that requires some love and care. We are continuously working towards improving our facilities to provide a more comfortable and enjoyable experience for our guests.While we are pleased to hear that your one-night stay was manageable, we deeply regret that we did not meet your expectations for a longer stay. Your feedback is vital to us, as it helps us understand areas where we can improve. It is our sincerest hope that you will consider giving us another chance in the future. We would be delighted to have the opportunity to provide you with a more pleasant and memorable stay.

10/10 Excellent

Arnab

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location
Great location and staff. Rooms were huge though didn’t like the shower unit as you have to climb into the bathtub which is at a height, not recommended for senior citizens. However breakfast was good, the property is neat and clean and has a good swimming pool. The best thing about the property is you get a good selection of dining and party places around such as Merah Putin, NOAA and Shi Shi. There’s a lovely cafe serving great coffee and donuts just around the corner too.
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Dear Arnab, Thank you so much for taking the time to share your recent experience at our hotel. We are thrilled to hear that you enjoyed the great location, our wonderful staff, and the spacious rooms. Your feedback is so valuable as it helps us identify areas where we can improve.We sincerely apologize for the inconvenience with the shower unit. We understand how the height of the bathtub could be difficult for some of our senior guests to access. Your suggestion has been shared with our management team so we can explore options to make the showers more accessible.We are delighted you enjoyed our breakfast offerings and found our property to be clean and neat. Our goal is to provide an enjoyable, comfortable stay for all our guests.We are also so pleased to hear that you took advantage of the fantastic dining, nightlife, and cafes just steps away from our hotel. It sounds like you had a great time exploring the neighborhood around us!Thank you again for taking the time to provide your candid review. We greatly appreciate your feedback and will use it to continue improving our services. We hope you will come stay with us again and let us know if there is anything we can do to make your next visit even more enjoyable.

10/10 Excellent

Ugo, North Sydney

Voyage en groupe
Absolute gem from the staff to the grounds to the room highly recommended I will return
Séjour de 5 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Dear Ugo, Thank you for taking the time to leave such a wonderful review of your recent stay with us. Your kind words about our hotel being an 'absolute gem' and highly recommending us to others mean the world to our staff. We strive to provide each guest with an unforgettable experience, from our friendly service to our rooms and amenities. It is reviews like yours that let us know we are achieving our goal.Please know that you will always receive the warmest of welcomes whenever you choose to return.

10/10 Excellent

Jessica

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Dear Jessica, Thank you so much for taking the time to leave us a 10 out of 10 review! We're thrilled to hear that you had such a positive experience at our establishment. It means the world to us when guests like yourself enjoy their time with us and find everything to be exceptional.Though your review was brief, please know that we appreciate you recognizing our efforts with the highest rating possible. It is feedback like this that motivates us to uphold our high standards day after day. We aim to provide every guest with attentive service, delicious food, and an overall welcoming atmosphere.We are truly grateful for your patronage and your kind words. Thank you again for sharing your five-star experience. We hope to see you again soon!

8/10 Bien

Jo Henry Bland

Séjour de 5 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 30 janv. 2024
Dear Jo, Thank you for your kind review and 4-star rating of our property. We appreciate you taking the time to share your experience. While we always strive to exceed our guests' expectations and earn a 5-star review, we are pleased that your stay was enjoyable overall.We hope we have another opportunity to welcome you back as our guest. Warm Regards, Hotel Vila Lumbung

8/10 Bien

Alfonso

Voyage en groupe
Les points forts : Personnel et service et équipements
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 23 janv. 2024
Dear Alfonso, On behalf of the entire team, thank you again for taking the time to share your experience. We are eagerly awaiting your next visit and the opportunity to provide you with another exciting getaway.Warm Regards, Hotel Vila Lumbung

10/10 Excellent

Damon

Séjour de 9 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Damon, Thank you so much for taking the time to leave a 5-star review for our property. We greatly appreciate you recognizing our efforts to provide an exceptional stay for our guests.It's feedback like this that motivates us to continue improving the experience for future visitors. We're thrilled you had such a positive visit and hope you'll come to stay with us again soon! Warm Regards, Hotel Vila Lumbung

8/10 Bien

Jesse

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
The property at hotel vila lumbung is peaceful; close to the restaurants and shops; and convenient for exploring by foot. I will return again.
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Jesse,Thank you so much for taking the time to share your experience at Hotel Vila Lumbung. I'm delighted to hear that you found our property peaceful and conveniently located near restaurants, shops, and attractions that could be explored on foot. It brings me great joy to know that you were able to relax and unwind in our tranquil setting, while still having easy access to all the sights and conveniences you desired.We strive to provide our guests with a comfortable oasis in the heart of Seminyak, and your feedback lets us know we are fulfilling that mission. I'm thrilled that you had such a positive stay with us, and that you plan to return. We will look forward to welcoming you back soon.Warm Regards, Hotel Vila Lumbung

2/10 Horrible

Willem

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Willem, Thank you for taking the time to share your experience at our hotel. We appreciate you bringing this matter to our attention.While we aim to exceed expectations with every stay, it's clear we fell short for you this time. Please know that we take feedback very seriously, as it helps us improve. I sincerely apologize that we did not meet your standards.We would welcome the opportunity to better understand what specifically disappointed you, so we can address any issues. Warm Regards, Hotel Vila Lumbung

8/10 Bien

Takako

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Takako, Thank you for taking the time to leave us a 4-star rating. We're glad to hear that your overall stay with us was positive, even though you chose not to leave a written review.We always aim to provide excellent service and accommodations to all of our guests. Your feedback, whether through ratings, reviews, or in-person conversations, is invaluable for helping us understand where we're doing well and where we can improve.I would welcome the opportunity to better understand your experience so we can continue improving.Thank you again for your feedback. We appreciate you taking the time to share your thoughts with us.Warm Regards, Hotel Vila Lumbung

8/10 Bien

Glenn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 10 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Glenn, Thank you for taking the time to leave us a 4-star rating. We're glad to hear that your overall stay with us was positive, even though you chose not to leave a written review.We always aim to provide excellent service and accommodations to all of our guests. Your feedback, whether through ratings, reviews, or in-person conversations, is invaluable for helping us understand where we're doing well and where we can improve.I would welcome the opportunity to better understand your experience so we can continue improving.Thank you again for your feedback. We appreciate you taking the time to share your thoughts with us.Warm Regards, Hotel Vila Lumbung

8/10 Bien

Amanda

Voyage en couple
Les points forts : Propreté et personnel et service
Great location and very friendly staff. Property was a bit tired looking and needed a bit of an update.
Séjour de 10 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 30 janv. 2024
Dear Amanda, Thank you so much for taking the time to share your recent experience at our hotel. We were delighted to hear that you found the location to be great and our staff very friendly. Providing an excellent guest experience is our top priority.We appreciate you bringing the condition of the property to our attention. Please know that we are actively working to refresh and update areas of the hotel to keep it looking its best. We want each guest to feel completely comfortable and at home during their stay.We value your feedback, as it helps us identify opportunities to improve. I hope you will come to stay with us again soon and see the positive changes we are making. Please don't hesitate to reach out if there is anything at all we can do to make your next visit even more enjoyable.Warm Regards, Hotel Vila Lumbung

8/10 Bien

Annette

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a very nice stay. But WiFI did not work most of the time, it was very slow and disconnecting. Toilet water pressure was very low too. It’s pretty old building but in general is kept well and I enjoyed my time. Nice breakfast as well and plenty of choice. Swimming pool big and clean. Thank you.
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 26 déc. 2023
Morning Spirit Anneth,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali. We are happy to hear that you enjoyed your stay while staying with us.We apologize for the inconvenience you experienced during your stay, we will convey this to the relevant department to immediately check and improve it. Currently, our team is making regular improvements to increase guests' sense of comfort during their stay.We're glad to hear you liked the breakfast we provided and the swimming pool.Thank you for visiting and hopefully we can meet again on another occasion.Regards,Hotel Vila Lumbung

6/10 Satisfaisant

Chew, Singapore

Voyage en couple
Les points forts : Personnel et service
Very good location but this place really need a good renovation - I'm very sure it will bring the business to another level becasue the location is really very good.
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 22 déc. 2023
Morning spirit chew,Thank you for providing a review of Hotel Vila Lumbung. Our location is strategic, very close to entertainment centers and entertainment centers.Currently our team is trying to carry out regular maintenance, but this takes time. We are very happy that you like our location.Thank you for visiting and hopefully we can meet again on another occasion.Regards,Hotel Vila Lumbung

10/10 Excellent

Sophie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a great place to stay in Seminyak. Close to great eating places with beautiful gardens and pool. Will be back!
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Vila Lumbung le 6 déc. 2023
Morning Spirit Sophie,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali. We are happy to hear about your pleasant stay while staying with us. Our location is strategic, close to entertainment centers, entertainment centers, restaurants and others.Thank you for coming, we look forward to welcoming you back as soon as possible :)Regrads,Hotel Vila Lumbung

4/10 Médiocre

Steve

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the Villa room, however The bedsheets were stained. And the room was just not cleaned properly. The staff weren’t attentive or overly friendly. During breakfast you had to approach the staff.. In the morning Plates beer bottles and glasses were still left around the pool area. When at the pool we had to go to order drinks and food. If the staff had asked we would have ordered more food and drinks. On checkout a senior staff member was saying farewell to another guest thanking him for his stay and when he passed us and felt obliged so he thanked us for staying aswell. This was my 9th trip to Bali
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Vila Lumbung le 13 déc. 2023
Morning Spirit Steve,Thank you for choosing Hotel Vila Lumbung, and we are truly sorry to hear that you were unhappy with your recent stay. We appreciate that you loved our property and have stayed in Deluxe Lumbung before, but we are sorry to hear that you were less than impressed with the bedsheets and pool area.We'll let our Housekeepers know to be more attentive in preparing rooms and collecting trash around the pool area.Please know that this review has been passed along to the relevant departments for retraining.Hope that we can welcome you again with better experience.Regards,Hotel Vila Lumbung

8/10 Bien

Alejandro, Cuernavaca

Voyage en famille
Les points forts : Équipements
Location is great! But needs urgent maintenance
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Vila Lumbung le 28 nov. 2023
Morning Spirit Alejandro,Thank you for providing a review of Hotel Vila Lumbung.We're glad you like our location! We really appreciate it. You don't need to worry about it, our team is working on regular maintenance and updates.Thank you for visiting and hopefully we can meet again on another occasion.Regards,Hotel Vila Lumbung

10/10 Excellent

Omar

Séjour de 6 nuits en novembre 2023
Réponse de Hotel Vila Lumbung le 12 déc. 2023
Morning Spirit Omar,Thank you so much for leaving the 5-star rating for us. It is much appreciated! We hope to see you again soon.Regards,Hotel Vila Lumbung

8/10 Bien

Ronny

Les points forts : Propreté et confort de la chambre
Staff great and friendly, resort is well set up and breakfast buffet good.
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Vila Lumbung le 9 nov. 2023
Morning Spirit Ronny,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali and for leaving us a review. We are happy that our staff can provide their best service to you and our buffet breakfast.Thank you for visiting and hopefully we can meet again at the end of the year, dear.Regards,Hotel Vila Lumbung

10/10 Excellent

Oktavia

Les points forts : Propreté, personnel et service, confort de la chambre
Strategic location and comfortable
Really good and affordable place to stay! We travelled as a couple and stayed for only 3 nights, wished our holiday was longer! Bedroom was spacious, walking distance to all the plethora of eateries and spa places in Seminyak, so we didn't even need to order an online driver. If they invest in a lift that would be awesome, otherwise if you don't mind lugging your suitcase to the 3rd storey building then that's fine. Some structures look a outdated too but not dealbreakers.
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Vila Lumbung le 2 nov. 2023
Morning Spirit Oktavia,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices during your holiday in Bali. We are happy to hear that you had a pleasant stay while staying with us. The location of our hotel is very strategic, very close to entertainment centers and entertainment centers. You don't need to worry about our property, our team is carrying out regular arrangements and maintenance so that guests who stay overnight feel comfortable when staying with us.Thank you for visiting and I hope we can meet again another time, dearRegards,Hotel Vila Lumbung

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Good service, but not so good cleaning
The service and staff was good, but the cleaning was not satisfying. Dirty sheets and the room wasn’t clean. We asked for new sheets which they provided but the new sheets were old and spotted as well.
Séjour de 5 nuits en octobre 2023
Réponse de Hotel Vila Lumbung le 20 oct. 2023
Morning Spirit Dear,We are happy to hear that the service from our staff is satisfactory. We apologize for your inconvenience in cleaning, believe that all of our housekeeping staff always clean every day. We apologize when you find new bed sheets but they still look old, we will convey this to the relevant department to immediately carry out regular checks.We hope we can provide even better services and facilities. Hopefully, we can meet again on another occasion.Regards,Hotel Vila Lumbung

10/10 Excellent

Howard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel in Seminyak
The Vila Lumbung is a great hotel, it's located down a drive away from the hustle and bustle of the main street which ensures that it is very quiet and peaceful. The staff are excellent, so friendly and nothing is too much trouble. The pool is warm and I loved the swim up pool bar. Drinks and food are very reasonable. The rooms are spacious and well maintained and the very comfortable. I would have no reservations about recommending this hotel.
Séjour de 7 nuits en septembre 2023
Réponse de Hotel Vila Lumbung le 17 oct. 2023
Morning Spirit Howard,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali. We are very happy that you like our hotel. Our hotel has a peaceful atmosphere and is very far from the busy streets. And our staff can provide maximum service for you!A beautiful swimming pool as well as food and drinks available from our restaurant that you like and also comfortable rooms. We really appreciate it.Thank you for visiting and hopefully we can meet again on another occasion.Regards,Hotel Vila Lumbung

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely stay in an older villa, very clean and quiet pool area
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Vila Lumbung le 17 oct. 2023
Morning Spirit Adam,Thank you for choosing Hotel Vila Lumbung as one of your choices during your holiday in Bali, we are very happy to hear that you had a pleasant stay while staying with us. We are also very happy that you like our pool. We appreciate that :)Thank you for visiting and hopefully we can meet again on another occasionRegards,Hotel Vila Lumbung

10/10 Excellent

David John Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff very friendly and easy to get to any part of Bali you want, very clean and quiet. Lots of bars and restaurants to choose from.
Séjour de 8 nuits en octobre 2023
Réponse de Hotel Vila Lumbung le 9 oct. 2023
Moring Spirit David,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali. We are very happy to hear about your pleasant stay during your holiday with us. We really appreciate it!Regards,]Hotel Vila Lumbung