Avis sur Hotel Vila Lumbung
Hotel Vila Lumbung
Jalan Raya Petitenget, No. 1000 X, Petitenget, Seminyak, Bali
Avis
8,6
Excellent
8,6/10
Propreté
9,2/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille, Voyage en groupe
13 avr. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 5 nuits en avril 2023
Réponse de Hotel Vila Lumbung le 14 avr. 2023
Morning Spirit Christine,Thank you for giving us a rating, We really appreciate it. We hope you had a great experience while visiting Bali Island.Can't wait to see you again on your next holiday :)Sincerely YoursHotel Vila Lumbung
10/10 Excellent
Sophie
3 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sophie
Séjour de 4 nuits en mars 2023
Réponse de Hotel Vila Lumbung le 6 avr. 2023
Morning Spirit Sophie,Thank you for your perfect rating, We really appreciate it. We hope you had a great experience while visiting Bali Island.Can't wait to see you again on your next holiday :)Sincerely YoursHotel Vila Lumbung
10/10 Excellent
Fidèle
Voyage en couple
23 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fidèle
Séjour de 3 nuits en mars 2023
Réponse de Hotel Vila Lumbung le 24 mars 2023
Morning Spirit FidèleThank you for choosing Vila Lumbung as your preferred accommodation. Thank you for your amazing highlight on our comfortable room, we wish your stay can give a great experience for you!Hope to see you again soon on a great day!Sincerely YoursHotel Vila Lumbung
8/10 Bien
aurélie
Voyage en groupe
15 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
aurélie
Séjour de 2 nuits en septembre 2019
Réponse de Eka le 20 sept. 2019
Morning Spirit Valued guest,
Appreciate for your time in rating us pertaining our quality of product and service offered during your stay, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel.
Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung.
Best Regards,
Management Hotel Vila Lumbung
4/10 Médiocre
Jamois Éric
16 août 2019
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Eviter
Jamois Éric
Séjour de 3 nuits en août 2019
Réponse de Eka le 22 août 2019
Morning Spirit Jamois Eric,
Appreciate for your review related to your recent stay, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. We are also regretting that some of our facilities were failed to fulfill your expectation. However these have been forwarded to our department concerned to conduct some proper improvement. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung.
Best Regards,
Management Hotel Vila Lumbung
10/10 Excellent
patrick
27 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
patrick
Séjour de 4 nuits en juillet 2019
Réponse de Eka le 28 juil. 2019
Morning Spirit Patrick,
Appreciate for your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung.
Best Regards,
Management Hotel Vila Lumbung
8/10 Bien
Ute
23 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We like very much
Ute
Séjour de 1 nuit en février 2019
Réponse de Eka le 25 févr. 2019
Morning Spirit Ute,
Appreciate for your review related to your recent stay, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung.
Best Regards,
Management Hotel Vila Lumbung
8/10 Bien
Quang
23 août 2018
Les points forts : Personnel et service
Quang
Séjour de 4 nuits en août 2018
10/10 Excellent
nathalie, marchemoret
20 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
exceptionnel tout était parfait
nathalie
Séjour de 13 nuits en août 2018
Réponse de Eka le 7 sept. 2018
Morning Spirit Nathalie, We appreciate your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung
10/10 Excellent
Voyageur vérifié
16 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top !
Voyageur vérifié
Séjour de 25 nuits en juillet 2018
Réponse de Eka le 20 août 2018
Morning Spirit Valued guest, We appreciate your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung. Best Regards, Management Hotel Vila Lumbung
8/10 Bien
isabelle, nice
31 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait !calme,bien situé,bon petit déjeuner !
isabelle
Séjour de 3 nuits en mars 2018
Réponse de Eka le 9 avr. 2018
Morning Spirit Isabelle,
Thank you very much for your trust to the hotel, that been chose as your residence to enjoy Bali, we do hope it becomes a memorable one.
Thanks again and we are looking forward for your next visit.
Best Regards,
Management Hotel Vila Lumbung
10/10 Excellent
JULIEN
7 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour
JULIEN
Séjour de 3 nuits en février 2018
Réponse de Eka le 19 mars 2018
Morning Spirit JULIEN,
Appreciate for your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung.
Best Regards,
Management Hotel Vila Lumbung
10/10 Excellent
Laurine
19 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurine
Séjour de 6 nuits en février 2018
Réponse de Eka le 2 mars 2018
Morning Spirit Laurine,
Appreciate for a perfect score given, we consider this as an indicator that all the products and services that you had during your stay have met your expectation. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung.
Best Regards,
Management Hotel Vila Lumbung.
8/10 Bien
lolo, cannes
16 févr. 2018
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tres buen situé
lolo
Séjour de 5 nuits en février 2018
Réponse de Eka le 19 mars 2018
Morning Spirit Lolo,
Thank you very much for your trust to the hotel, that been chose as your residence to enjoy Bali, we do hope it becomes a memorable one.
My apologize for the room condition was not as expected during your arrival, we do hope it shall not going to ruin your positive perception toward the hotel in general.
Thanks again and we are looking forward for your next visit. Best Regards, Management Hotel Vila Lumbung
10/10 Excellent
Rémy, Bouc Bel Air
23 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simplement PARFAIT
Rémy
Réponse de Eka le 24 nov. 2017
Morning Spirit Rémyt,
Appreciate for your fine review along with a perfect score given, as it is truly essential to us in order to improve our product and service as well as to encouraging the trust toward our hotel. Having you to stay and serving you always a pleasure and we are looking forward to welcome you back to the hotel Vila Lumbung.
Best Regards,
Management Hotel Vila Lumbung.
6/10 Satisfaisant
valerie, carcassonne
3 avr. 2015
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
personnel extrêmement à notre écoute
valerie
4/10 Médiocre
Bali, France
24 juin 2014
Les points faibles : Personnel et service
Hôtel en surbooking
Bali
10/10 Excellent
Stephane
21 mai 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephane
10/10 Excellent
stephane, France
7 mai 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
une tres bonne petite adresse
stephane
10/10 Excellent
Frédéric, France
2 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Que du bonheur!
Frédéric
8/10 Bien
sebastien
22 juin 2009
Les points forts : Propreté et personnel et service
hotel bien situé pour le calme
sebastien
10/10 Excellent
Kerrilee
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerrilee
Séjour de 6 nuits en avril 2024
Réponse de Hotel Vila Lumbung le 11 mai 2024
Dear Kerrilee,We are delighted to hear you loved your stay with us! It brings us great joy to know you found the Balinese roof balcony room stunning – the spaciousness, comfortable bed, and gorgeous garden views are highlights.We're especially thrilled that the swim-up bar and pool area were such a hit! It sounds like you truly relaxed and enjoyed paradise. The quiet location away from the street must have added to the tranquility.So glad to hear you enjoyed the spa massage as well! We strive to provide a complete and pampering experience for our guests.Your kind words about your stay are the best compliment we can receive, and we look forward to welcoming you back again soon!Sincerely,
10/10 Excellent
James
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 6 nuits en mars 2024
Réponse de Hotel Vila Lumbung le 28 mars 2024
Dear James,Morning Spirit!Thank you for your wonderful review! We're thrilled to hear that you loved your stay with us and that our amazing staff went above and beyond to ensure you had a fantastic experience. It's great to know that you enjoyed our delicious food as well. We can't wait to welcome you back for another memorable stay. If there's anything else we can do to make your next visit even better, just let us know!Warm regards,
6/10 Satisfaisant
Roslyn
Voyage en groupe
27 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Roslyn
Séjour de 8 nuits en février 2024
Réponse de Hotel Vila Lumbung le 28 mars 2024
Dear Roslyn,Morning Spirit!Thank you for sharing your feedback with us. We appreciate your kind words about our wonderful staff and our convenient location. Your comments about the exterior, lighting around walkways, and breakfast are duly noted. We're constantly striving to enhance our guests' experiences, and your insights will certainly help us in our efforts. We're delighted that you found the rooms comfortable and clean, and we're glad you enjoyed the beauty of our gardens. We hope to welcome you back again soon for an even more enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,
8/10 Bien
Lewis
Voyage en couple
13 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lewis
Séjour de 8 nuits en mars 2024
Réponse de Hotel Vila Lumbung le 20 mars 2024
Dear Lewis, Thank you for taking the time to share your recent experience. We're thrilled you found the grounds and gardens lovely, and that our staff were helpful and friendly – that's exactly the atmosphere we aim to create.We sincerely apologize that the room wasn't exactly what you saw advertised on our website. We understand the importance of accurate representation, and we'll be sure to double-check our listings to ensure they perfectly reflect our accommodations.We're also very sorry to hear that you cut your foot on a broken tile in the upper pool area. Guest safety is our top priority, and we take such incidents very seriously. We'll be scheduling immediate maintenance to address the broken tiles to prevent future injuries. We hope your cut healed quickly, and we apologize for the discomfort it caused.Despite these issues, we're glad you had a mostly great stay with us. We appreciate your understanding, and we'd love the opportunity to regain your full confidence. Thank you again for your feedback. We look forward to hopefully welcoming you back soon.Sincerely,
10/10 Excellent
Anders Johan
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anders Johan
Séjour de 6 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Daer Anders Johan, Thank you so much for taking the time to leave us a 10 out of 10 review! We're thrilled to hear that you had such a positive experience at our establishment. It means the world to us when guests like yourself enjoy their time with us and find everything to be exceptional.Though your review was brief, please know that we appreciate you recognizing our efforts with the highest rating possible. It is feedback like this that motivates us to uphold our high standards day after day. We aim to provide every guest with attentive service, delicious food, and an overall welcoming atmosphere.We are truly grateful for your patronage and your kind words. Thank you again for sharing your five-star experience. We hope to see you again soon!
4/10 Médiocre
Terinova
Voyage en famille
11 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Terinova
Séjour de 1 nuit en février 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Dear Terinova, Thank you for taking the time to share your experience with us. We appreciate your honest feedback and apologize for any inconvenience you may have encountered during your stay.We understand that our hotel is an older establishment that requires some love and care. We are continuously working towards improving our facilities to provide a more comfortable and enjoyable experience for our guests.While we are pleased to hear that your one-night stay was manageable, we deeply regret that we did not meet your expectations for a longer stay. Your feedback is vital to us, as it helps us understand areas where we can improve. It is our sincerest hope that you will consider giving us another chance in the future. We would be delighted to have the opportunity to provide you with a more pleasant and memorable stay.
10/10 Excellent
Arnab
Voyage en groupe
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location
Arnab
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Dear Arnab, Thank you so much for taking the time to share your recent experience at our hotel. We are thrilled to hear that you enjoyed the great location, our wonderful staff, and the spacious rooms. Your feedback is so valuable as it helps us identify areas where we can improve.We sincerely apologize for the inconvenience with the shower unit. We understand how the height of the bathtub could be difficult for some of our senior guests to access. Your suggestion has been shared with our management team so we can explore options to make the showers more accessible.We are delighted you enjoyed our breakfast offerings and found our property to be clean and neat. Our goal is to provide an enjoyable, comfortable stay for all our guests.We are also so pleased to hear that you took advantage of the fantastic dining, nightlife, and cafes just steps away from our hotel. It sounds like you had a great time exploring the neighborhood around us!Thank you again for taking the time to provide your candid review. We greatly appreciate your feedback and will use it to continue improving our services. We hope you will come stay with us again and let us know if there is anything we can do to make your next visit even more enjoyable.
10/10 Excellent
Ugo, North Sydney
Voyage en groupe
31 janv. 2024
Ugo
Séjour de 5 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Dear Ugo, Thank you for taking the time to leave such a wonderful review of your recent stay with us. Your kind words about our hotel being an 'absolute gem' and highly recommending us to others mean the world to our staff. We strive to provide each guest with an unforgettable experience, from our friendly service to our rooms and amenities. It is reviews like yours that let us know we are achieving our goal.Please know that you will always receive the warmest of welcomes whenever you choose to return.
10/10 Excellent
Jessica
Voyage en groupe
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jessica
Séjour de 7 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 27 févr. 2024
Dear Jessica, Thank you so much for taking the time to leave us a 10 out of 10 review! We're thrilled to hear that you had such a positive experience at our establishment. It means the world to us when guests like yourself enjoy their time with us and find everything to be exceptional.Though your review was brief, please know that we appreciate you recognizing our efforts with the highest rating possible. It is feedback like this that motivates us to uphold our high standards day after day. We aim to provide every guest with attentive service, delicious food, and an overall welcoming atmosphere.We are truly grateful for your patronage and your kind words. Thank you again for sharing your five-star experience. We hope to see you again soon!
8/10 Bien
Jo Henry Bland
24 janv. 2024
Jo Henry Bland
Séjour de 5 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 30 janv. 2024
Dear Jo, Thank you for your kind review and 4-star rating of our property. We appreciate you taking the time to share your experience. While we always strive to exceed our guests' expectations and earn a 5-star review, we are pleased that your stay was enjoyable overall.We hope we have another opportunity to welcome you back as our guest. Warm Regards, Hotel Vila Lumbung
8/10 Bien
Alfonso
Voyage en groupe
21 janv. 2024
Les points forts : Personnel et service et équipements
Alfonso
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 23 janv. 2024
Dear Alfonso, On behalf of the entire team, thank you again for taking the time to share your experience. We are eagerly awaiting your next visit and the opportunity to provide you with another exciting getaway.Warm Regards, Hotel Vila Lumbung
10/10 Excellent
Damon
14 janv. 2024
Damon
Séjour de 9 nuits en janvier 2024
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Damon, Thank you so much for taking the time to leave a 5-star review for our property. We greatly appreciate you recognizing our efforts to provide an exceptional stay for our guests.It's feedback like this that motivates us to continue improving the experience for future visitors. We're thrilled you had such a positive visit and hope you'll come to stay with us again soon! Warm Regards, Hotel Vila Lumbung
8/10 Bien
Jesse
Voyage en groupe
9 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Jesse
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Jesse,Thank you so much for taking the time to share your experience at Hotel Vila Lumbung. I'm delighted to hear that you found our property peaceful and conveniently located near restaurants, shops, and attractions that could be explored on foot. It brings me great joy to know that you were able to relax and unwind in our tranquil setting, while still having easy access to all the sights and conveniences you desired.We strive to provide our guests with a comfortable oasis in the heart of Seminyak, and your feedback lets us know we are fulfilling that mission. I'm thrilled that you had such a positive stay with us, and that you plan to return. We will look forward to welcoming you back soon.Warm Regards, Hotel Vila Lumbung
2/10 Horrible
Willem
3 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Willem
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Willem, Thank you for taking the time to share your experience at our hotel. We appreciate you bringing this matter to our attention.While we aim to exceed expectations with every stay, it's clear we fell short for you this time. Please know that we take feedback very seriously, as it helps us improve. I sincerely apologize that we did not meet your standards.We would welcome the opportunity to better understand what specifically disappointed you, so we can address any issues. Warm Regards, Hotel Vila Lumbung
8/10 Bien
Takako
30 déc. 2023
Les points forts : Propreté et personnel et service
Takako
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Takako, Thank you for taking the time to leave us a 4-star rating. We're glad to hear that your overall stay with us was positive, even though you chose not to leave a written review.We always aim to provide excellent service and accommodations to all of our guests. Your feedback, whether through ratings, reviews, or in-person conversations, is invaluable for helping us understand where we're doing well and where we can improve.I would welcome the opportunity to better understand your experience so we can continue improving.Thank you again for your feedback. We appreciate you taking the time to share your thoughts with us.Warm Regards, Hotel Vila Lumbung
8/10 Bien
Glenn
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glenn
Séjour de 10 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 18 janv. 2024
Dear Glenn, Thank you for taking the time to leave us a 4-star rating. We're glad to hear that your overall stay with us was positive, even though you chose not to leave a written review.We always aim to provide excellent service and accommodations to all of our guests. Your feedback, whether through ratings, reviews, or in-person conversations, is invaluable for helping us understand where we're doing well and where we can improve.I would welcome the opportunity to better understand your experience so we can continue improving.Thank you again for your feedback. We appreciate you taking the time to share your thoughts with us.Warm Regards, Hotel Vila Lumbung
8/10 Bien
Amanda
Voyage en couple
25 déc. 2023
Les points forts : Propreté et personnel et service
Amanda
Séjour de 10 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 30 janv. 2024
Dear Amanda, Thank you so much for taking the time to share your recent experience at our hotel. We were delighted to hear that you found the location to be great and our staff very friendly. Providing an excellent guest experience is our top priority.We appreciate you bringing the condition of the property to our attention. Please know that we are actively working to refresh and update areas of the hotel to keep it looking its best. We want each guest to feel completely comfortable and at home during their stay.We value your feedback, as it helps us identify opportunities to improve. I hope you will come to stay with us again soon and see the positive changes we are making. Please don't hesitate to reach out if there is anything at all we can do to make your next visit even more enjoyable.Warm Regards, Hotel Vila Lumbung
8/10 Bien
Annette
23 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annette
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 26 déc. 2023
Morning Spirit Anneth,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali. We are happy to hear that you enjoyed your stay while staying with us.We apologize for the inconvenience you experienced during your stay, we will convey this to the relevant department to immediately check and improve it. Currently, our team is making regular improvements to increase guests' sense of comfort during their stay.We're glad to hear you liked the breakfast we provided and the swimming pool.Thank you for visiting and hopefully we can meet again on another occasion.Regards,Hotel Vila Lumbung
6/10 Satisfaisant
Chew, Singapore
Voyage en couple
21 déc. 2023
Les points forts : Personnel et service
Chew
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Vila Lumbung le 22 déc. 2023
Morning spirit chew,Thank you for providing a review of Hotel Vila Lumbung. Our location is strategic, very close to entertainment centers and entertainment centers.Currently our team is trying to carry out regular maintenance, but this takes time. We are very happy that you like our location.Thank you for visiting and hopefully we can meet again on another occasion.Regards,Hotel Vila Lumbung
10/10 Excellent
Sophie
Voyage en groupe
5 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophie
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Vila Lumbung le 6 déc. 2023
Morning Spirit Sophie,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali. We are happy to hear about your pleasant stay while staying with us. Our location is strategic, close to entertainment centers, entertainment centers, restaurants and others.Thank you for coming, we look forward to welcoming you back as soon as possible :)Regrads,Hotel Vila Lumbung
4/10 Médiocre
Steve
Voyage en couple
2 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Vila Lumbung le 13 déc. 2023
Morning Spirit Steve,Thank you for choosing Hotel Vila Lumbung, and we are truly sorry to hear that you were unhappy with your recent stay. We appreciate that you loved our property and have stayed in Deluxe Lumbung before, but we are sorry to hear that you were less than impressed with the bedsheets and pool area.We'll let our Housekeepers know to be more attentive in preparing rooms and collecting trash around the pool area.Please know that this review has been passed along to the relevant departments for retraining.Hope that we can welcome you again with better experience.Regards,Hotel Vila Lumbung
8/10 Bien
Alejandro, Cuernavaca
Voyage en famille
21 nov. 2023
Les points forts : Équipements
Alejandro
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Vila Lumbung le 28 nov. 2023
Morning Spirit Alejandro,Thank you for providing a review of Hotel Vila Lumbung.We're glad you like our location! We really appreciate it. You don't need to worry about it, our team is working on regular maintenance and updates.Thank you for visiting and hopefully we can meet again on another occasion.Regards,Hotel Vila Lumbung
10/10 Excellent
Omar
19 nov. 2023
Omar
Séjour de 6 nuits en novembre 2023
Réponse de Hotel Vila Lumbung le 12 déc. 2023
Morning Spirit Omar,Thank you so much for leaving the 5-star rating for us. It is much appreciated! We hope to see you again soon.Regards,Hotel Vila Lumbung
8/10 Bien
Ronny
8 nov. 2023
Les points forts : Propreté et confort de la chambre
Ronny
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Vila Lumbung le 9 nov. 2023
Morning Spirit Ronny,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali and for leaving us a review. We are happy that our staff can provide their best service to you and our buffet breakfast.Thank you for visiting and hopefully we can meet again at the end of the year, dear.Regards,Hotel Vila Lumbung
10/10 Excellent
Oktavia
1 nov. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Strategic location and comfortable
Oktavia
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Vila Lumbung le 2 nov. 2023
Morning Spirit Oktavia,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices during your holiday in Bali. We are happy to hear that you had a pleasant stay while staying with us. The location of our hotel is very strategic, very close to entertainment centers and entertainment centers. You don't need to worry about our property, our team is carrying out regular arrangements and maintenance so that guests who stay overnight feel comfortable when staying with us.Thank you for visiting and I hope we can meet again another time, dearRegards,Hotel Vila Lumbung
4/10 Médiocre
Voyageur vérifié
Voyage en famille
16 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Good service, but not so good cleaning
Voyageur vérifié
Séjour de 5 nuits en octobre 2023
Réponse de Hotel Vila Lumbung le 20 oct. 2023
Morning Spirit Dear,We are happy to hear that the service from our staff is satisfactory. We apologize for your inconvenience in cleaning, believe that all of our housekeeping staff always clean every day. We apologize when you find new bed sheets but they still look old, we will convey this to the relevant department to immediately carry out regular checks.We hope we can provide even better services and facilities. Hopefully, we can meet again on another occasion.Regards,Hotel Vila Lumbung
10/10 Excellent
Howard
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel in Seminyak
Howard
Séjour de 7 nuits en septembre 2023
Réponse de Hotel Vila Lumbung le 17 oct. 2023
Morning Spirit Howard,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali. We are very happy that you like our hotel. Our hotel has a peaceful atmosphere and is very far from the busy streets. And our staff can provide maximum service for you!A beautiful swimming pool as well as food and drinks available from our restaurant that you like and also comfortable rooms. We really appreciate it.Thank you for visiting and hopefully we can meet again on another occasion.Regards,Hotel Vila Lumbung
10/10 Excellent
Adam
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adam
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Vila Lumbung le 17 oct. 2023
Morning Spirit Adam,Thank you for choosing Hotel Vila Lumbung as one of your choices during your holiday in Bali, we are very happy to hear that you had a pleasant stay while staying with us. We are also very happy that you like our pool. We appreciate that :)Thank you for visiting and hopefully we can meet again on another occasionRegards,Hotel Vila Lumbung
10/10 Excellent
David John Thomas
Voyage en couple
9 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David John Thomas
Séjour de 8 nuits en octobre 2023
Réponse de Hotel Vila Lumbung le 9 oct. 2023
Moring Spirit David,Thank you for choosing Hotel Vila Lumbung as one of your accommodation choices while on holiday in Bali. We are very happy to hear about your pleasant stay during your holiday with us. We really appreciate it!Regards,]Hotel Vila Lumbung