2/10 Horrible
Deborah R.
27 juil. 2025
Disappointing Experience â Misrepresented and HostileThis villa looks nothing like the photos. Itâs tired, dated, and poorly maintained. When we raised concerns with Stayz, the host, Erin, quickly turned from polite to rudeâinsulting us and even the Stayz team trying to help.We were told we had âchampagne taste on a beer budget,â which was ironic considering the villaâs poor condition. Even budget travelers would be disappointed.Erin demanded we leave the property the first night simply because we contacted Stayz. Fortunately, we found a much cleaner, better, and cheaper villa nearby. Despite our quick departure, Erin continued to send aggressive, unprovoked messagesâday and nightâcopying us in on her rants to Stayz filled with personal attacks.The villa itself was in bad shape: dead plants, garbage in pots, and an overall neglected feel. Even the nearby reception staff distanced themselves from the property.Weâve stayed all over Bali since the 1980s, and this was by far the worst experience. The only upside was Stayzâs support and our eventual refund. Strongly advise avoiding this villa.
Deborah R.
Séjour de 5 nuits en juillet 2025