Avis sur Casa de Campo Resort and Villas
Casa de Campo Resort and Villas
Carretera La Romana-Higuey, La Romana, La Romana
Avis
9,4
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
21 avr. 2024
Séjour de 2 nuits en avril 2024
Réponse de Casa de Campo Resort & Villas le 13 mai 2024
Dear Mr. Geoffrey,Thank you for choosing Casa de Campo Resort & Villas for your recent stay.We sincerely apologize for any inconveniences you may have encountered during your vacation. Ensuring that our guests have a memorable and enjoyable experience is of utmost importance to the entire Casa de Campo team.We deeply regret falling short of your expectations and hope for the opportunity to welcome you back in the near future.Best regards,Diana José,Customer Care Ambassador.
8/10 Bien
Robert
4 janv. 2024
Robert
Séjour de 3 nuits en janvier 2024
Réponse de Casa de Campo Resort & Villas le 8 janv. 2024
Dear Mr. Robert,Thank you for choosing Casa de Campo Resort & Villas.We are pleased to read your comment and know that your vacation has been memorable and that you have been able to enjoy every minute with us.It is always a pleasure that our guests can cultivate beautiful moments with us and with our wide variety of services and facilities.Kind regards,Diana José, Customer Care Ambassador.
10/10 Excellent
Robert
Voyage d’affaires
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en décembre 2023
Réponse de Casa de Campo Resort & Villas le 29 déc. 2023
Dear Mr. Robert,Thank you for choosing Casa de Campo Resort & Villas.It is a precious privilege to receive your comment and hear from you that your vacation was memorable, especially that you were able to enjoy every minute of your stay at our facilities.It is important to us that our customer have a wonderful stay.We look forward to having the privilege of being your hosts again in a near futureReceive greetings from Dominican Republic.Diana José, Customer Care Ambassador
10/10 Excellent
R
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incroyable et UNIQUE ❤️
R
Séjour de 2 nuits en juin 2023
Réponse de Casa de Campo Resort & Villas le 13 juin 2023
Dear R,Thank you for sharing your experience at Casa de Campo Resort & Villas.We are very happy to hear from you that you had a well enjoyed with us.Our greatest satisfaction is that our guests are happy and that we have been able to meet your vacation expectations.We hope to have the opportunity to welcome you in the near future.Best regards from La Romana,Diana José, Customer Care Ambassador.
10/10 Excellent
Carlo
15 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carlo
Séjour de 13 nuits en mai 2023
Réponse de Casa de Campo Resort & Villas le 15 mai 2023
Dear Mr. Carlo, Thank you for cchoosing Casa de Campo Resort & Villa.We are pleased to know that you enjoy our services and facilities.It is important to us that our customer have a wonderful stay.We look forward to having the privilege of being your hosts again in a near future. Receive greetings from Dominican Republic.Diana José, Customer Care Ambassador
8/10 Bien
robert
2 mars 2023
robert
Séjour de 3 nuits en février 2023
Réponse de Casa de Campo Resort & Villas. le 22 mars 2023
Dear Mr. Robert,We are pleased to know that you had an incredible experience during your vacation and that you enjoyed our facilities and services.For Casa de Campo Resort & Villas it will be an honor to be your hosts again.Great regards from La Romana,
10/10 Excellent
Fritz William
Voyage d’affaires
22 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fritz William
Séjour de 1 nuit en août 2022
Réponse de Casa de Campo Resort & Villas. le 23 août 2022
Dear Mr. William, We appreciate the time that you have taken to share with us your comments regarding your excellent experience with us.It thrills us to read that you had a good time and that you've enjoyed our dedication in every detail used in our services and overall facilities, and thus be able to receive the highest satisfaction scores from our most distinguished guests like you.We hope to have you back in the not too distant future.Warm regards,Michael Carrasco.Customer Care.Casa de Campo Resort & Villas.
6/10 Satisfaisant
R
15 août 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great except .... there is a lot of renovation
R
Séjour de 2 nuits en août 2022
Réponse de Casa de Campo Resort & Villas. le 18 août 2022
Dear Mr. Perron,
We really appreciate your detailed review and please let us inform you that we deeply regret that we were not able to meet your expectations, guest experiences are the key ingredient to assist us with elevating our services and standards.
We regret that the situation presented with your room have affected your stay with us and we greatly appreciate that you were able to discuss it with our front desk manager. We hope the compensation granted by our management has been to your liking.
We look forward to welcoming you back in a renewed opportunity, and show you the true essence of the service for which we are characterized.
Best regards,
Michael Carrasco.
Customer Care.
Casa de Campo Resort & Villas.
10/10 Excellent
Frederic
16 janv. 2022
Frederic
Séjour de 6 nuits en janvier 2022
8/10 Bien
Geoffroy
5 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel, mais très vintage
Geoffroy
Séjour de 3 nuits en août 2021
Réponse de Casa de Campo Resort & Villas. le 14 août 2021
Dear Geoffroy,
Thank you for sharing your comments about your recent stay at Casa de Campo Resort & Villas.
We want to thank you once again for giving us your trust and loyalty. On behalf of our team, we consider you part of our great family.
Likewise, we are overjoyed to read that you’ve enjoyed our overall facilities, aboard one of our golf carts, and we appreciate your suggestions about the renovation of some of our spaces, we will be taking your comment into consideration and thus in the not too distant future to be able to offer you a new vacation experience exceeding your expectations.
Best regards,
Michael Carrasco.
Customer Care.
Casa de Campo Resort & Villas.
8/10 Bien
sergio
10 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sergio
Séjour de 2 nuits en mars 2021
Réponse de Michael Carrasco. Customer Care. Casa de Campo Res le 1 avr. 2021
Dear Sergio,
Thank you for sharing your score about your recent stay at Casa de Campo Resort & Villas.
We are thrilled to know that you had a wonderful stay at our resort and that you enjoy the services provided during your stay.
Look forward to welcoming you back in the near future.
Warm regards,
8/10 Bien
Antoine
4 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A refaire.
Antoine
Séjour de 2 nuits en novembre 2020
Réponse de Casa de Campo Resort & Villas le 16 nov. 2020
Cher invité
Merci beaucoup pour votre visite, nous sommes heureux que vous ayez apprécié votre séjour à la Casa de Campo Resort & Villas.
10/10 Excellent
Bedhouche
2 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une nuit
Bedhouche
Séjour de 1 nuit en août 2020
Réponse de Roberto D. le 21 sept. 2020
Merci de rester avec nous! Nous apprécions vos commentaires!
10/10 Excellent
Voyageur vérifié
11 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Roberto D. le 11 mars 2020
Thank you very much for your comments about your recent visit to Casa de Campo Resort & Villas, we are always pleased to welcome you.
As a member of The Leading Hotels of the World we continually strive to meet and exceed the expectations of our guests and we are glad that this was your case.
We hope to see you again soon.
10/10 Excellent
Voyageur vérifié
Voyage en couple
28 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2020
Réponse de Roberto D. le 1 mars 2020
Merci beaucoup d'être resté avec nous, nous sommes heureux d'apprendre que vous avez apprécié votre séjour au Casa de Campo Resort & villas
10/10 Excellent
Gladys
23 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect 👌
Gladys
Séjour de 5 nuits en août 2019
Réponse de Roberto D. le 7 oct. 2019
Merci beaucoup d’avoir posté votre précieux commentaire sur votre récent séjour chez nous. Nous sommes heureux de savoir que vous avez vécu une expérience agréable lors de la partie tennis.
Nous partagerons votre commentaire avec notre personnel.
10/10 Excellent
Jose Angel
17 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très agréable et relaxant un endroit à essayer
Jose Angel
Séjour de 4 nuits en août 2019
10/10 Excellent
Daniel
17 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel parfait dans un décor de rêve
Daniel
Séjour de 1 nuit en mai 2019
Réponse de Roberto D. le 17 mai 2019
Bonjour, merci beaucoup pour vos commentaires sur votre récente visite à Casa de Campo Resort & Villas. Profitez du reste de votre séjour. En tant que membre du groupe Leading Hotels of the World, nous nous efforçons sans cesse de répondre aux attentes de nos clients et de les dépasser, et nous sommes heureux que ce soit votre cas Nous espérons te revoir bientôt.
10/10 Excellent
Manuel, Rye
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manuel
Séjour de 2 nuits en mai 2024
10/10 Excellent
Lourdes
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lourdes
Séjour de 1 nuit en mai 2024
Réponse de Casa de Campo Resort & Villas le 24 mai 2024
Dear Mrs. Lourdes,Thank you for sharing your amazing experience with us. We're thrilled to hear that your stay at Casa de Campo was memorable. It's wonderful to hear that our resort left such a lasting impression on you. Thank you once again for choosing Casa de Campo. We can't wait to welcome you in a near future.Best regards,Diana José, Customer Care Ambassador.
10/10 Excellent
Gina
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gina
Séjour de 2 nuits en mai 2024
Réponse de Casa de Campo Resort & Villas le 24 mai 2024
Dear Ms. Gina,Thank you for your wonderful feedback. We're thrilled to hear that you loved everything about your stay at Casa de Campo Resort & Villas.It's fantastic to know that you enjoyed the food choices, beaches, pools, and the exceptional service provided by our staff. We hope to have the pleasure of welcoming soon. Best regards, Diana José, Customer Care Ambassador.
10/10 Excellent
Laura
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en mai 2024
Réponse de Casa de Campo Resort & Villas le 20 mai 2024
Dear Mrs. Laura,Thank you for choosing Casa de Campo Resort & Villas.It is a pleasure to hear from you that your vacation was memorable and that you were able to enjoy our wide variety of services.We hope to welcome you in the near future.Kind regards,Diana José, Customer Care Ambassador.
10/10 Excellent
VOLTA
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VOLTA
Séjour de 3 nuits en mai 2024
Réponse de Casa de Campo Resort & Villas le 20 mai 2024
Dear Mr. Bashir,That sounds like a fantastic combination for a memorable stay at Casa de Campo Resort & Villas. Excellent service and great amenities can truly enhance the overall experience, making it even more enjoyable and comfortable. It's wonderful to hear that you had such a positive experience.We hope your next visit in a near future.Best regards, Diana José, Customer Care Ambassador.
10/10 Excellent
khuram
Voyage d’affaires
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
khuram
Séjour de 3 nuits en mai 2024
Réponse de Casa de Campo Resort & Villas le 20 mai 2024
Dear Mr. Bashir,Thank you for choosing Casa de Campo Resort & Villas for your vacation.We are pleased to hear that you have enjoyed your experience with us and that our facilities have exceeded your expectations. We sincerely hope to welcome you in the near future.Kind regards,Diana José, Customer Care Ambassador.
10/10 Excellent
Isabel
Voyage en groupe
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isabel
Séjour de 2 nuits en mai 2024
Réponse de Casa de Campo Resort & Villas le 20 mai 2024
Dear Ms. Isabel,Sounds like you had an exceptional experience at the villa! The combination of a charming setting, excellent amenities, and attentive staff can truly make a stay memorable. It's great to hear that you had such a positive experience, and your recommendation speaks volumes.It will be an honor to be your host in a near future.Kind regards, Diana José, Customer Care Ambassador.
10/10 Excellent
Jorge
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge
Séjour de 3 nuits en mai 2024
Réponse de Casa de Campo Resort & Villas le 16 mai 2024
Dear Mr. Jorge, Thank you for choosing Casa de Campo Resort & Villas.We are delighted to read your review and hear from you that your vacation was memorable. At Casa de Campo, we work every day to ensure our guests have a pleasant experience surrounded by beauty.It will be a pleasure to welcome you again in the near future.Best regards,Diana José, Customer Care Ambassador.
10/10 Excellent
Brian Louis
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian Louis
Séjour de 4 nuits en mai 2024
Réponse de Casa de Campo Resort & Villas le 15 mai 2024
Dear Mr. Brian Louis,It's great to hear that you enjoyed the layout of Casa de Campo Resort & Villas. The snack bar and breakfast restaurant seem to have left quite an impression, especially with those delicious. Excellent staff service can truly enhance a stay, so it's wonderful that you experienced that during your time there. Thank you for sharing your positive experience.We hope to have the opportunity to welcome you again in the near future.Best regards, Diana José, Customer Care Ambassador.
6/10 Satisfaisant
Erold
Voyage en famille avec de jeunes enfants
4 mai 2024
Les points forts : Propreté, personnel et service, équipements
Erold
Séjour de 1 nuit en avril 2024
Réponse de Casa de Campo Resort & Villas le 6 mai 2024
Estimado Sr. Andrus, Gracias por elegir Casa de Campo Resort & Villas. Lamentamos no haber estado a la altura de sus expectativas, y nos disculpamos ante cualquier inconveniente presentado durante su estadía.Los comentarios de nuestros huéspedes son muy importante y siempre nos ayudan a seguir mejorando continuar ofreciendo servicio de calidad y esmero.Será un placer darle la bienvenida en un futuro cercano. Saludos cordiales, Diana José, Customer Care Ambassador.
10/10 Excellent
Olga
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Olga
Séjour de 1 nuit en mai 2024
Réponse de Casa de Campo Resort & Villas le 24 mai 2024
Dear Ms. Olga,Thank you for sharing your wonderful experience with us. We are delighted to hear that you had a fantastic dining experience at Casa de Campo.We strive to exceed our guests' expectations, and we are pleased to have left a positive impression on you. We look forward to welcoming you in a near future. Best regards, Diana José, Customer Care Ambassador.
10/10 Excellent
Carlos
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 3 nuits en avril 2024
Réponse de Casa de Campo Resort & Villas le 2 mai 2024
Dear Mr. Carlos, Thank you for choosing Casa de Campo Resort & Villas. It is a precious privilege to receive your comment and hear from you that your vacation was memorable, especially that you were able to enjoy every minute of your stay at our facilities.It is important to us that our customer have a wonderful stay.We look forward to welcoming you in a near future.Best regards,Diana José,Customer Care Ambassador.
8/10 Bien
Katherine Long, Dorset
27 avr. 2024
Katherine Long
Séjour de 4 nuits en mars 2024
Réponse de Casa de Campo Resort & Villas le 20 mai 2024
Dear Ms. Long, Thank you for choosing Casa de Campo Resort & Villas.It is a pleasure to know that you enjoy our services.We want our guests to have a memorable experience at our facilities.Kind regards,Diana José, Customer Care Ambassador.
10/10 Excellent
Jorge
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge
Séjour de 1 nuit en avril 2024
Réponse de Casa de Campo Resort & Villas le 16 mai 2024
Dear Mr. Jorge,Thank you for choosing Casa de Campo Resort & Villas.It is a great pleasure to receive your comment and to know that you have had a wonderful experience in our facilities. It will be an honor to welcome you in the near future.Kind regards,Diana José, Customer Care Ambassador.
8/10 Bien
Russ
25 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Russ
Séjour de 4 nuits en avril 2024
Réponse de Casa de Campo Resort & Villas le 26 avr. 2024
Dear Mr. Russ,Thank you for choosing Casa de Campo Resort & Villas.We deeply regret hearing about your unfortunate experience during your stay. At Casa de Campo, we strive to maintain high standards of integrity within our team and facilities. We apologize for not meeting your expectations and hope to regain your trust in the future to be your hosts once again.Best regards,Diana José,Customer Care Ambassador.
10/10 Excellent
mara
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mara
Séjour de 3 nuits en avril 2024
Réponse de Casa de Campo Resort & Villas le 16 avr. 2024
Dear Ms. Mara,Thank you for choosing Casa de Campo Resort & Villas.Were delighted to receive your evaluation and to hear that you enjoyed our services. Guest satisfaction is important to our team, and we are delighted to know that we have exceeded your travel expectations.We can't wait to welcome you and your back in a near future.Warm regards,Diana José, Customer Care Ambassador.Dear Ms. Mara,Thank you for choosing Casa de Campo Resort & Villas.Were delighted to receive your evaluation and to hear that you enjoyed our services. Guest satisfaction is important to our team, and we are delighted to know that we have exceeded your travel expectations.We can't wait to welcome you and your back in a near future.Warm regards,Diana José, Customer Care Ambassador. Casa de Campo Resort & Villas.
10/10 Excellent
Helen
4 avr. 2024
Helen
Séjour de 5 nuits en mars 2024
Réponse de Casa de Campo Resort & Villas le 25 avr. 2024
Dear Ms. Helen, Thank you for choosing Casa de Campo Resort & Villas. We are delighted to hear from you that your experience at our hotel was exceptional and that you have noticed our dedication to providing exceptional service to our guests every day. It will be an honor to be your host in a near future.Best regards, Diana José,Customer Care Ambassador.
10/10 Excellent
Charles Henry
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles Henry
Séjour de 6 nuits en mars 2024
Réponse de Casa de Campo Resort & Villas le 4 avr. 2024
Dear Mr. Henry,That's absolutely wonderful to hear from you that your experience at Casa de Campo was amazing and that you enjoy the services of our staff.Maintaining a well run, beautiful, and pristine environment is always a top priority for us. We're eagerly looking forward to welcoming you in a near future.Warm regards,Diana José, Customer Care Ambassador.
8/10 Bien
Stephen
Voyage d’affaires
27 mars 2024
Les points forts : Propreté, personnel et service, équipements
Stephen
Séjour de 1 nuit en mars 2024
Réponse de Casa de Campo Resort & Villas le 27 mars 2024
Dear Mr. Lemelin,Thank you for sharing your experience at Casa de Campo Resort & Villas. We are delighted to hear that you had a great time during your stay in the Dominican Republic.It's wonderful to know that you enjoyed your our services and facilities.Thank you once again for choosing Casa de Campo for your vacation, and we look forward to welcoming you soon.Best regards,Diana José, Customer Care Ambassador.
10/10 Excellent
Claudia
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claudia
Séjour de 1 nuit en mars 2024
Réponse de Casa de Campo Resort & Villas le 25 mars 2024
Dear Mrs. Alcantara,Thank you so much for your kind words and for choosing to stay with us at Casa de Campo Resort & Villas. We are thrilled to hear that your experience with us was superb and that you found our facilities to be outstanding.We hope to have the pleasure of welcoming you in a future.Kind regards from La Romana, Diana José, Customer Care Ambassador.
10/10 Excellent
XIN
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
XIN
Séjour de 6 nuits en mars 2024
Réponse de Casa de Campo Resort & Villas le 25 mars 2024
Dear Mr. Xin Yu,Thank you for sharing your experience. We're delighted to hear that you found our staff to be very friendly and polite. It's wonderful that you found plenty of options for a week long stay, both on site and off site. We hope to welcome you back to Casa de Campo soon.Best regards,Diana José, Customer Care Ambassador
10/10 Excellent
Nicole
22 mars 2024
Nicole
Séjour de 1 nuit en mars 2024
Réponse de Casa de Campo Resort & Villas le 16 avr. 2024
Dear Ms. Nicole,Thank you for choosing Casa de Campo Resort & Villas.We're thrilled to hear that you had a spectacular experience with our service and amenities. Providing exceptional service and top-notch facilities is our top priority, and we're delighted that you enjoyed everything.We can't wait to welcome you and your back in a near future.Warm regards,Diana José, Customer Care Ambassador.Casa de Campo Resort & Villas.
10/10 Excellent
Rima
Voyage en groupe
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rima
Séjour de 6 nuits en mars 2024
Réponse de Casa de Campo Resort & Villas le 21 mars 2024
Dear Mrs. Makhoul,Thank you for choosing Casa de Campo Resort & Villas.We are happy to hear from you that you had a memorable experience. Our Premier Club is designed with all the necessary luxury and comfort so that our guests can enjoy every minute of their stay.It is an honor to know that you enjoy the wide variety of entertainment. It will be a privilege to be your hosts again in the near future.Best regards from La Romana,Diana José, Customer Care Ambassador.
10/10 Excellent
Christopher
Voyage en groupe
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 3 nuits en mars 2024
Réponse de Casa de Campo Resort & Villas le 19 mars 2024
Dear Mr. Christopher,Thank you for your wonderful feedback. We're delighted to hear that you had a fantastic time at Casa de Campo and that every aspect of the resort contributed to your enjoyable experience. We need our guests to have an extremely pleasant stay, which is why we do everything in our power to make you have a memorable experience. We can't wait to welcome you back in a near future.Kind regards, Diana José,Customer Care Ambassador.
10/10 Excellent
Rosanny
18 mars 2024
Rosanny
Séjour de 2 nuits en janvier 2024
Réponse de Casa de Campo Resort & Villas le 8 avr. 2024
Dear Ms. Rosanny,Thank you for choosing Casa de Campo Resort & Villas.Were delighted to receive your evaluation and to hear that you enjoyed our services. Guest satisfaction is important to our team, and we are delighted to know that we have exceeded your travel expectations.We can't wait to welcome you and your back in a near future.Warm regards,Diana José, Customer Care Ambassador. Casa de Campo Resort & Villas.
10/10 Excellent
Ruth, Ottawa
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ruth
Séjour de 7 nuits en mars 2024
Réponse de Casa de Campo Resort & Villas le 18 mars 2024
Dear Ms. Ruth,It's fantastic to hear that you had such a positive experience with our staff throughout your stay at Casa de Campo Resort & Villas. From the cleaning staff to the pool attendants, bar and restaurant servers, as well as the helpful personnel at the shooting range, horse stables, and golf club, it's clear that our team went above and beyond to ensure your comfort and satisfaction. Thank you for recognizing their hard work and dedication. We hope to welcome you in a near future.Best regards,Diana José,Customer Care Ambassador.
10/10 Excellent
Kelli
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelli
Séjour de 2 nuits en février 2024
Réponse de Casa de Campo Resort & Villas le 14 mars 2024
Dear Mr. Kelli, Thank you so much for your glowing review about your stay at Casa de Campo Resort & Villas.We truly appreciate your kind words about our services, room, transportation, and your mornings breakfast at Lago Restaurant.Will be a honor to be your host in a near future.Best regards,Diana José,Customer Care Ambassador.
10/10 Excellent
Cristina
11 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Cristina
Séjour de 1 nuit en mars 2024
Réponse de Casa de Campo Resort & Villas le 12 mars 2024
Dear Ms. Cristina,Thank you for choosing to stay at Casa de Campo Resort & Villas and for sharing your excellent experience with us.Providing exceptional service is at the core of what we do.Looking forward to having you with us again soon.Best regards,Diana José,Customer Care Ambassador.
10/10 Excellent
Jeffery
7 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeffery
Séjour de 2 nuits en février 2024
Réponse de Casa de Campo Resort & Villas le 8 mars 2024
Dear Mr. Jeffery,Thank you for sharing your detailed comment about your stay at Casa de Campo Resort & Villas. It's great to hear that you enjoyed the various activities offered at Casa.We hope to have the pleasure of welcoming you back for another experience at Casa de Campo Resort & Villas.Best regards,Diana José, Customer Care Ambassador.
10/10 Excellent
Albert
4 mars 2024
Albert
Séjour de 14 nuits en février 2024
Réponse de Casa de Campo Resort & Villas le 25 mars 2024
Dear Mr. Albert,Thank you for taking the time to share your feedback with us following your recent stay at Casa de Campo Resort & Villas. We are delighted to hear that you found our resort to be beautiful and that you had an overall pleasant and relaxing trip.Your satisfaction is our top priority, and we strive to provide exceptional service to all our guests. We hope to have the opportunity to welcome you back in the near future.Warm regards,Diana José, Customer Care Ambassador.
10/10 Excellent
Surelys
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Surelys
Séjour de 3 nuits en février 2024
Réponse de Casa de Campo Resort & Villas le 28 févr. 2024
Dear Mrs. Surelys, Thank you for your fantastic review. We are thrilled to hear that you had a wonderful experience at Casa de Campo Resort & Villas.Providing personalized and attentive service is a priority for us. We can't wait to welcome you in a near future. Best regards, Diana José, Customer Care Ambassador.
10/10 Excellent
Paresh
26 févr. 2024
Paresh
Séjour de 2 nuits en février 2024
Réponse de Casa de Campo Resort & Villas le 21 mars 2024
Dear Mr. Patel,Thank you for choosing Casa de Campo Resort & Villas for your vacation.We are pleased to hear that you have enjoyed your experience with us and that our facilities have exceeded your expectations. We sincerely appreciate your evaluation.For the Casa de Campo team, it is always a pleasure when our guests can have a memorable experience.We hope to have the opportunity to host you again in the near future.Warm regards,Diana José,Customer Care Ambassador.