Avis sur The Stones - Legian, Bali - Marriott Autograph Collection Hotel
The Stones - Legian, Bali - Marriott Autograph Collection Hotel
Jl. Raya Pantai Kuta, Banjar Legian Kelod, Kuta, Bali
Avis
9,2
Merveilleux
9,2/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
10/10 Excellent
SALVADOR
Voyage en couple
17 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SALVADOR
Séjour de 7 nuits en novembre 2023
Réponse de Franklyn Kocek le 21 nov. 2023
Dear ‘SALVADOR’Thank you for taking the time to share your experiences with us and your kind words are appreciated. We are thrilled (and delighted) that you had a pleasant experience in The Stones, Legian – Bali and enjoyed our services and amenities. Thank you for your suggestions, it is dully noted and considered.We look forward to your next visit with us!Best Regards,Franklyn KocekGeneral Manager
10/10 Excellent
Bruno
Voyage en couple
9 oct. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bruno
Séjour de 5 nuits en septembre 2023
Réponse de Franklyn Kocek le 12 oct. 2023
Dear 'Bruno',Thank you for choosing The Stones - Legian, Bali during your holiday on the island. We appreciate you for taking the time to give us an excellent rating. It would be our utmost pleasure to welcome you back in the near future. Best Regards,Franklyn KocekGeneral Manager
8/10 Bien
Nathalie
Voyage en couple
1 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathalie
Séjour de 1 nuit en janvier 2023
Réponse de Hotel Management le 2 févr. 2023
Dear Nathalie, Thank you for staying with us and for taking the time to leave us a good rating. We look forward to welcoming you back in the very near future. Best regards, Hotel ManagementThe Stones Hotel - Legian Bali, Autograph Collection
10/10 Excellent
Voyageur vérifié
23 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
8/10 Bien
Voyageur vérifié
30 mai 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 3 nuits en mai 2019
10/10 Excellent
Moussa
14 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Moussa
Séjour de 5 nuits en février 2019
10/10 Excellent
Moussa
7 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Moussa
Séjour de 4 nuits en février 2019
8/10 Bien
Joffrey
25 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joffrey
Séjour de 2 nuits en septembre 2018
10/10 Excellent
Voyageur vérifié
8 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en août 2018
2/10 Horrible
oreste, alicante / strasbourg
17 févr. 2018
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pas sympa
oreste
Séjour de 1 nuit en décembre 2017
10/10 Excellent
Eruwin
14 mai 2024
Eruwin
Séjour de 2 nuits en mai 2024
Réponse de Franklyn Kocek le 15 mai 2024
Dear EruwinThank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Sara
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sara
Séjour de 9 nuits en mai 2024
Réponse de Franklyn Kocek le 14 mai 2024
Dear SaraThank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali and enjoyed our rooms.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
hidenobu
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hidenobu
Séjour de 6 nuits en mai 2024
10/10 Excellent
Rebecca
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rebecca
Séjour de 4 nuits en avril 2024
Réponse de Franklyn Kocek le 14 mai 2024
Dear Rebecca Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Cody
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cody
Séjour de 6 nuits en avril 2024
Réponse de Franklyn Kocek le 9 mai 2024
Dear ‘Cody’Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Jennifer Anne
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer Anne
Séjour de 7 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Jennifer Anne, We appreciate your feedback.We looked forward for your next staySincerelyFranklyn KocekGeneral Manager
10/10 Excellent
Holly Maree
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Holly Maree
Séjour de 6 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our accommodation staff made your experience memorable. We look forward for your next stay!SincerelyFranklyn KocekGeneral Manager
10/10 Excellent
Jagdishkumar
Voyage en groupe
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jagdishkumar
Séjour de 8 nuits en avril 2024
Réponse de Franklyn Kocek le 13 mai 2024
Dear JagdishkumarThank you for taking the time to share your experiences with us. What we get from your review,we are particularly touched by your kind words about our on-duty staff. It's always rewarding to hear that our staff's dedication to service excellence has made a memorable impact on our guests' stay. Each on duty staff is indeed a valued member of our team, and your praise is a wonderful testament to their passion and commitmentWe look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Jessica Jane
Voyage en groupe
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica Jane
Séjour de 8 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Jessica Jane, Glad you loved our service during your stay. Definitely we look forward for your next staySincerelyFranklyn KocekGeneral Manager
10/10 Excellent
Natalie
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natalie
Séjour de 3 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Natalie, we deeply apologize for the moment when you were waiting an hour in the heat. We wished our staff, at that time, to be the great help they are. Thank you for your kind words.We looked forward for your next visit and your well being.SincerelyFranklyn KocekGeneral Manager
10/10 Excellent
ARNI, Auckland
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ARNI
Séjour de 4 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Arni, Thank you for your kind review about our property. we definitely look forward to your next visitSincerely Franklyn KocekGeneral Manager
6/10 Satisfaisant
Spencer
Voyage en famille
28 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Spencer
Séjour de 7 nuits en avril 2024
Réponse de Franklyn Kocek le 14 mai 2024
Dear SpencerThank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.Your feedback is dully noted and communicated to our teams for further improvements.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Jasmine, Bronx
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jasmine
Séjour de 7 nuits en avril 2024
Réponse de Franklyn Kocek le 30 avr. 2024
Dear ‘Jasmine’Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Nona Shelley
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nona Shelley
Séjour de 9 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Nona Shelley. Thank you for your kind reviews towards our establishment.We look forward to your next visit
8/10 Bien
Elisabeta
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elisabeta
Séjour de 5 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Thank you for visiting and staying with ous.We looked forward to seeing you soon!SincerelyFrankly KocekGeneral Manager
10/10 Excellent
Marisel
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marisel
Séjour de 2 nuits en avril 2024
Réponse de Franklyn Kocek le 7 mai 2024
Dear ‘…’Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Michael
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en avril 2024
Réponse de Franklyn Kocek le 14 mai 2024
Dear MichaelThank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Sarah Kathleen
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah Kathleen
Séjour de 6 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Sarah Kathleen.We're more than just thrilled to hear that you enjoyed your stay.We looked forward to your next visit!Sincerely Franklyn KocekGeneral Manager
8/10 Bien
Hsiao Fen
Voyage en couple
15 avr. 2024
Les points forts : Personnel et service et équipements
Hsiao Fen
Séjour de 5 nuits en avril 2024
Réponse de Frankly Kocek le 6 mai 2024
Dear Hsiao FenWe're deeply sorry for your inconvenience during your stay especially cockroach problems. We strive to do better the next time your stay.We looked forward for your next stay!SincerelyFrankly KocekGeneral Manager
10/10 Excellent
Brent
Voyage en famille avec de jeunes enfants, Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brent
Séjour de 8 nuits en avril 2024
Réponse de Franklyn Kocek le 17 avr. 2024
Dear ‘Brent’Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
6/10 Satisfaisant
Sammie
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sammie
Séjour de 1 nuit en avril 2024
Réponse de Franklyn Kocek le 15 avr. 2024
Dear Sammie,Thank you for bringing this to our attention. We empathize about your experience and understand how distressing this must have been for you and other guests. The wellbeing of our guests is our top priority, and we take reports of health issues very seriously.We are currently conducting a thorough investigation of all food and beverage sources around the hotel. At The Stones Hotel we are devoted to ensure that our food safety standards meet the strictest guidelines and to identify and prevent any possible issues promptly. We are also in contact with the health services to ensure that all of our guests’ health are at its best.We appreciate your feedback as it is crucial for us in maintaining the high standards of quality and safety that our guests expect.Thank you again for your feedback. We hope to resolve this matter to your satisfaction and to have the opportunity to welcome you back under better circumstances.Sincerely, Franklyn Kocek
10/10 Excellent
Jacob
13 avr. 2024
Jacob
Séjour de 7 nuits en avril 2024
Réponse de Franklyn Kocek le 6 mai 2024
Thank you for your kind reviews, we look forward for your next visitSincerelyFranklyn KocekGeneral Manager
10/10 Excellent
Jody Lisa
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jody Lisa
Séjour de 8 nuits en mars 2024
Réponse de Franklyn Kocek le 17 avr. 2024
Dear ‘Jody Lisa’Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Kristina
Voyage en groupe
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristina
Séjour de 8 nuits en mars 2024
Réponse de Frankly Kocek le 6 mai 2024
Dear KristinaWe can't thank you enough for your kind words. We are more than just thankful for your time sharing your wonderful experience.We look forward for your next visit!SincerelyFranklyn Kocek General Manager
10/10 Excellent
HAIQIU
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
HAIQIU
Séjour de 4 nuits en avril 2024
Réponse de Franklyn Kocek le 17 avr. 2024
Dear ‘HAIQIU’Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Alton Jerome
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alton Jerome
Séjour de 6 nuits en mars 2024
Réponse de Frankly Kocek le 6 mai 2024
Dear Alton Jerome We can't thank you enough for your kind words, not forgetting the staff that worked tirelessly to give a best service experience for our beloved guest.We are definitely look forward to your next stay with us!SincerelyFrankly KocekGeneral Manager
10/10 Excellent
Janice
3 avr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Janice
Séjour de 4 nuits en mars 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Janicewe're glad to see that you enjoyed your stay.we look forward for your next visitSincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Dejeanna
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dejeanna
Séjour de 5 nuits en mars 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear DejeannaThank you for taking the time to share your experiences with us. Your feedback means everything for us, let us know everything when you visit us via our staff on duty so we could give you the best service posible.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Chia Sean Joselyn
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chia Sean Joselyn
Séjour de 3 nuits en mars 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Chia Sean Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Sarah
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 4 nuits en mars 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear SarahThank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Dale
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dale
Séjour de 4 nuits en mars 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear DaleThank you for taking the time to share your experiences with us. We will look forward to the menu. We sincerely apologize if this caused you any inconvenience.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Keisuke
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keisuke
Séjour de 2 nuits en mars 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear KeisukeWe congratulate your son graduations, Wishing you a big congratulations on your son achievement.Sincerely,Franklyn KocekGeneral Manager
8/10 Bien
Bradley
Voyage en groupe
28 mars 2024
Les points forts : Propreté, personnel et service, équipements
Bradley
Séjour de 3 nuits en mars 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear BradleyThank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
Tushar Nathalal, Los Angeles
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tushar Nathalal
Séjour de 5 nuits en mars 2024
Réponse de Franklyn Kocek le 6 mai 2024
Dear Tushar NathalalThank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
KOON TIONG
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KOON TIONG
Séjour de 3 nuits en mars 2024
10/10 Excellent
Carmela, Perth
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carmela
Séjour de 5 nuits en mars 2024
Réponse de Franklyn Kocek le 9 mai 2024
Dear ‘Carmela’Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
8/10 Bien
Ni
Voyage en famille
22 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ni
Séjour de 4 nuits en mars 2024
10/10 Excellent
Wee Guan
19 mars 2024
Wee Guan
Séjour de 3 nuits en mars 2024
Réponse de Franklyn Kocek le 17 avr. 2024
Dear ‘Wee Guan’Thank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager
10/10 Excellent
ASHOK LALCHAND
19 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ASHOK LALCHAND
Séjour de 3 nuits en mars 2024
Réponse de Franklyn Kocek le 7 mai 2024
Dear ASHOK LALCHANDThank you for taking the time to share your experiences with us. We are thrilled that you had a pleasant experience in The Stones Hotel – Legian, Bali.We look forward to your next visit with us!Sincerely,Franklyn KocekGeneral Manager