2 piscines extérieures, cabanons gratuits, parasols de plage

Avis sur Ramayana Suites & Resort

5 out of 5
Ramayana Suites & Resort
Jl. Bakung Sari, Kuta, Bali

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 318 avis sur 918." "
Note des voyageurs de 8 (Bien), d’après 398 avis sur 918." "
Note des voyageurs de 6 (Satisfaisant), d’après 133 avis sur 918." "
Note des voyageurs de 4 (Médiocre), d’après 48 avis sur 918." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 918." "

8,2/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Malik

Séjour de 2 nuits en septembre 2023
Réponse de Ramayana Suites & Resort le 18 oct. 2023
Dear Mr. Malik,Warmest greetings from Ramayana Suites & Resort.Thank you so much for your good feedback !We are looking forward to welcoming you again at Ramayana Suites & Resort.Warm Regards,Ramayana Suites & Resort

8/10 Bien

Faycal

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Le jour du départ (le 30/06/2023), pendant que nous prenions le petit déjeuner au restaurant de l’hôtel, quelqu’un du personnel ayant accès aux chambres m’a volé 500Euros dans mon sac. Je m’en suis rendu compte qu’à mon arrivée à mon nouvel hôtel à Ubud . Faites attention, les gens sont tellement souriant que vous ne voyez rien venir Je vais contacter l’hôtel pour les prévenir que certaines personnes au sein de leur établissement sont malhonnêtes Sinon l’hôtel était très bien dans l’ensemble
Séjour de 3 nuits en juin 2023
Réponse de Ramayana suites le 14 août 2023
Thank you for your feedback and We take such matters very seriously.We've thoroughly investigated the matter and reviewed all CCTV footage. However, we couldn't find any evidence to support the claim that our staff was involved in taking your money. We take such incidents seriously and strive to maintain a secure environment for our guests. We appreciate your feedback and will continue to prioritize the safety and satisfaction of our guests. Thank you for choosing our hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé et confortable
Hôtel bien situé si on veut être proche de l’aéroport, la piscine est agréable le personnel également. Commerces et restaurants sont à proximité à pied.
Séjour de 7 nuits en février 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019

2/10 Horrible

Marine

Attention travaux en cours
Nous avons séjourné à l'hôtel Ramayana pendant huit nuits. Grosse déception à notre arrivée puisque l'hôtel est en travaux ce qui gâche l'environnement sans compter le bruit tard le soir des machines et tôt le matin. De plus, notre terrasse donnait sur le chantier mais aussi sur un parabole géante. Dommage que l'hôtel ait été en travaux sinon il est bien situé juste à côté de la plage en plein coeur du centre. Le restaurant est tres bon et les prix raisonnables. Le personnel est tres agréable toujours souriant. Possibilité de possibilité de réserver un véhicule avec chauffeur pour 40 euros par jour. Ce qui est la meilleure solution pour visiter l'île ( circulation très compliquée , peu ou pas de panneau d'indication).
Séjour de 8 nuits en septembre 2018
Réponse de Angga Ecommerce le 4 oct. 2018
Dear Marine, Thank you for choosing Ramayana Resort & Spa, our hotel will be completely renovated the end of December 2018 and I hope this is not your last experience in our hotel, we hope you can come when our hotel is completed. Thank you

6/10 Satisfaisant

KARINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
L'hôtel est magnifique et bien situé mais il aurait été sympa de nous prévenir qu'il est en travaux de 9h à 21h !!!
Séjour de 4 nuits en octobre 2017

10/10 Excellent

huhu, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres confortable
L'hotel était genial , mais nous l'utilisons juste pour dormir . Il y a tellement de belle chose a baliiiiiiii 😍
Séjour de 14 nuits en septembre 2017

8/10 Bien

SEVERINE

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
correct dans l'ensemble
séjour agréable dans l'ensemble, l hotel mérite un petit coup de peinture et un coup de pouce pour le ménage le personnel est sympathique je recommande cet hotel par rapport à son prix et sa situation
Séjour de 10 nuits en septembre 2017

10/10 Excellent

mohamed lamine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sejour inoubliable
inoubliable séjour
Séjour de 4 nuits en juillet 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour à recommencer personnel très sympa petit déjeuner extra. Temps en novembre moyen. 3 semaines excellentes visites plage shopping tout est au RDV pour de superstar vacances Personnel au top,

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
dernier plaisir balinais : le ramayada hôtel
arrivés vers18 h après une journée de visite touristique au sud de Bali - accueil très souriant et attentionné - dîner dans un restaurant balinais à proximité - bain dans l'une des piscines de l'hôtel et du spa - nuit dans une chambre climatisée, hyper confortable et magnifiquement décorée de tentures et de meubles en teck - petit déjeuner très copieux dans un cadre extérieur luxuriant - encore 2 heures pour profiter des piscines, spa et bains de soleil. Nous quittons Bali et cet hôtel à regret - Mais nous reviendrons

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
impeccable
Petit déjeuner copieux aux alentours mall matahari beaucoup de restaurant et magasin ainsi que le mall centro découvert plage de kuta en face pas a se plaindre

6/10 Satisfaisant

Henri, PUKA PUKA

Les points forts : Propreté, personnel et service, confort de la chambre
très sécurisé, personnel un peu curieux...çA VA..
Excellent sauf lors de mon séjour, nous avons du ingurgiter chaque matin pendant 5jours une fumée de désinsectisation de moustiques très vorace. Impossible de profiter de la piscine. Aucune info. À part cela, très bien situé.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Draps sales a l'arrivée. Personnel bruyant, équipements vétustes.

8/10 Bien

MX, nouméa

Les points forts : Propreté, personnel et service, confort de la chambre
Très bien placé, au calme en plein centre de Kuta
Parfait pour visiter Kuta, chambres propres. Hotel vieillissant mais agréable (odeurs de renfermé dans les couloirs). Piscine sympa mais pas pratique car profonde. Très bon petit déjeuner, personnel agréable.

8/10 Bien

Popfloh, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant personnel extrêmement serviable
De l'arrivée au départ rien à dire. Le personnel est super, le petit déjeuner en buffet est bon, seul les jus de fruits ne sont pas fraîchement pressés dommage. Les chambres calmes et spacieuses un peu sombres mais joliment décorées. Le spa super un peu plus chers que les soins à l'extérieur mais mieux réalisés. Bref nous conseillons ce bel hôtel.

8/10 Bien

flyingkudu, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon rapport qualité prix
déco un peu défraichie, piscine très agréable, bon spa. Clientéle familiale. Très bien placé, 300m de la plage et du beachwalk. Personnel très sympathique et efficace.

10/10 Excellent

laurent, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hotel central
Bel hotel central, belle piscine, bel chambre, tres bon petit dej et tres central tres pres de la place et en centre ville Il faut etre dans un bungalow autour de la piscine

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

lionel, paris

Les points forts : Propreté, personnel et service, confort de la chambre
bon rapport qualité prix - super localisation proche de tout
bon rapport qualité prix ;super localisation proche de tout.

8/10 Bien

Andre

Les points forts : Propreté et personnel et service
Hi, Except the coffee, eveything
Hi, Except the coffee, eveything was almost perfect.

8/10 Bien

christian

Les points forts : Propreté
Hotel a déconseiller si on cherche
Hotel a déconseiller si on cherche le calme Prix restauration completement excessifs Qualité du service à table et de l'environnement restaurant décevant Tout ceci va avec le clinquant du lieu (Kuta) complétement surfait et se voulant probablement une copie (en pire) de Las Vegas

10/10 Excellent

Jaclyn Lee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel
Séjour de 11 nuits en mai 2024
Réponse de Ramayana Suites and Resort le 20 mai 2024
Dear Mr/Mrs. Jaclyn Lee, Warmest greeting from Ramayana Suites and Resort. We do glad to have you with us.Thank you so much for your perfect score! We're thrilled to hear that you found our Hotel beautiful. Creating a stunning and welcoming environment for our guests is always our goal, and we're delighted that we could exceed your expectations. Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

10/10 Excellent

Mandy

Séjour de 7 nuits en avril 2024
Réponse de Ramayana Suites and Resort le 13 mai 2024
Dear Mrs/Mrs. Mandy,Warmest greeting from Ramayana Suites and Resort. We do glad to have you with us.We're absolutely delighted to receive a perfect score from you! Thank you so much for taking the time to rate your experience with us. It's fantastic to know that we were able to meet or exceed your expectations during your stay. Your satisfaction is our ultimate goal, and we truly appreciate your support.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

8/10 Bien

Kenichi

Voyage en famille
Les points forts : Propreté et personnel et service
There is no problem with the hotel staff and facilities, but there are not enough amenities
Séjour de 4 nuits en mai 2024
Réponse de Ramayana Suites and Resort le 13 mai 2024
Dear Mr/Mrs. Kenichi, Warmest greeting from Ramayana Suites and Resort. Thank you for spreads your momentous experience with us We do glad to have you with us.Thank you for your feedback and for scoring us 4 out of 5! We're glad to hear that you didn't encounter any issues with our staff or facilities. We'll definitely take your comments about the amenities into consideration as we strive to improve our guest experience. You should ask our receptionist about what amenities you need first, we will be happy to help as much as possible, and we hope to have the opportunity to welcome you back and provide an even better stay in the future.Best Regards,Ramayana Suites and Resort

10/10 Excellent

Mariana

Séjour de 2 nuits en avril 2024
Réponse de Ramayana Suites and Resort le 13 mai 2024
Dear Mr/Mrs. Mariana, Warmest greeting from Ramayana Suites and Resort. We do glad to have you with us.Thank you so much for your fantastic rating! We're thrilled to hear that you had a flawless experience during your stay. Your satisfaction is our utmost priority, and we're delighted that you found everything to your liking. We truly appreciate your support and hope to have the pleasure of welcoming you back for another exceptional stay in the future!Best Regards, Ramayana Suites and Resort

8/10 Bien

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel , gardens around pool are amazing,friendly staff and close to good restaurants and easy to find transport, good location walking distance to kuta beach . We had a issue with our tv and they fixed problem immediately
Séjour de 8 nuits en avril 2024
Réponse de Ramayana Suites and Resort le 24 avr. 2024
Dear Mr. Daniel,Warmest greeting from Ramayana Suite and Resort. We do glad to have you with us.Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our lovely Hotel, beautiful poolside gardens, and the convenient location near excellent restaurants and transportation options. It's great to know that you found our staff friendly and responsive, and we're delighted that we were able to promptly resolve the issue with your TV. Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

8/10 Bien

reza

Les points forts : Personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Ramayana Suites & Resort le 24 avr. 2024
Dear Mr. Reza,Warmest greeting from Ramayana Suites and Resort. Thank you for spreads your momentous experience with us We do glad to have you with us.Thank you for your feedback and for rating us 4 out of 5. We're glad you had an overall positive experience during your stay. Your input is valuable to us as we continuously strive to improve and provide the best service possible.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards, Ramayana Suites & Resort

8/10 Bien

satomi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
フロントスタッフがいろいろな相談事にのってくれた。いつも笑顔で応対してくれて気持ち良かったです。 娘は4人部屋に泊まったのですが、ウォーターサーバーがあって羨ましかった。 ラウンジに置いてあるお菓子とお水は正直物足りなく、他のホテルラウンジと比べるとかなり落ちます。
Séjour de 2 nuits en avril 2024
Réponse de Ramayana Suites and Resort le 24 avr. 2024
Dear Satomi, Warmest greeting from Ramayana Suite and Resort. Thank you for spreads your momentous experience with us We do glad to have you with us.Thank you for your feedback and for rating us 4 out of 5. We're glad you had an overall positive experience during your stay. Your input is valuable to us as we continuously strive to improve and provide the best service possible.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

6/10 Satisfaisant

Joanne

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was dirty, bathroom especially, mouldy shower, cracked tiles around the bath, drain in the bath blocked so when you have a shower the bath fills up with dirty smelly water, bath towels supplied had holes in them as did the bed sheets, i requested a ground floor room our room was on the 3rd floor overlooking the main street of kuta so was very noisy, couldn't sit out on balcony in the afternoon as it was to hot and there was no shade. We paid for breakfast but couldn't eat it as it was very disorganised and the food was cold and twice a rat came running out of the garden straight into the dinning room myself and the other guests had to sit with our feet up. Poor selection of food for room service we couldn't even order that to eat in our room we resorted to eating all our meals including breakfast out . For what we paid to stay there which should of included breakfast it was extremely disappointing and we will never stay there again or recommend it the other thing the king size bed was like sleeping on a slab of concrete it was so hard that my husband and i have both come away with sore backs, necks and shoulders
Séjour de 8 nuits en mars 2024

10/10 Excellent

Walter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful stay at Ramayana in March 2024. The property is beautiful if you are looking for a convenient location in Kuta, walking distance to everything. the pool is an oasis of green and quiet. Staff are friendly and efficient and food is great at all of the attached restaurants. We loved our stay there and would be happy to go again.
Séjour de 6 nuits en mars 2024
Réponse de Ramayana Suites & Resort le 6 mai 2024
Dear Mr/Mrs. Walter,Warmest greeting from Ramayana Suites and Resort. Thank you for spreads your momentous experience with us We do glad to have you with us.Thank you for sharing your wonderful experience at Ramayana! It sounds like you had a fantastic stay, enjoying the beauty of the property, the convenient location in Kuta, and the serene oasis of the pool. It's great to hear that the staff were friendly and efficient, contributing to your overall enjoyment. It's always a pleasure to know that guests appreciate the dining options available and find the food great at the attached restaurants.We're thrilled that you loved your stay and would be happy to return. We look forward to welcoming you back for another memorable experience! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

10/10 Excellent

Bonnie

Séjour de 4 nuits en mars 2024
Réponse de Ramayana Suites and Resort le 24 avr. 2024
Dear Mr/Mrs. Bonnie,Warmest greeting from Ramayana Suites and Resort. We do glad to have you with us.Thank you so much for your fantastic rating of 5 out of 5! We're thrilled to have exceeded your expectations and provided you with a wonderful experience during your stay. Your appreciation for our hotel, amenities, staff, and location means a lot to us. Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

10/10 Excellent

Tyler

Séjour de 11 nuits en février 2024
Réponse de Ramayana Suites and Resort le 21 mai 2024
Dear Mr/Mrs. Tyler, Warmest greeting from Ramayana Suites and Resort. We do glad to have you with us.Thank you so much for your wonderful review! We're thrilled to hear that you had a 5-star experience during your stay with us. Our team works hard to ensure that every guest feels comfortable and well taken care of, so it's incredibly rewarding to receive such positive feedback.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

10/10 Excellent

Carole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en février 2024
Réponse de Ramayana Suites & Resort le 6 mars 2024
Dear Carole, Warmest greetings from Ramayana Suites & Resort.Thank you so much for your glowing 5-star rating! We truly appreciate your feedback. We're delighted that we could exceed your expectations.We look forward to welcoming you back !Thank you & Best Regards, Ramayana Suites & Resort

8/10 Bien

Tanya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall the property was very good. Could do with towel hooks in bathroom and doors were scraping on floor when trying to open bathroom patio and front doors. The best buffet breakfast I have sampled
Séjour de 7 nuits en février 2024
Réponse de Ramayana Suites & Resort le 6 mars 2024
Dear Tanya,Warmest greetings from Ramayana Suites & Resort.Thank you for your review and for choosing to stay with us. We're delighted to hear that you found our property to be very good overall and that you enjoyed our buffet breakfast.We're thrilled that you found our buffet breakfast to be the best you've sampled! It's wonderful to know that our culinary offerings left a positive impression on you.Your feedback regarding the need for towel hooks in the bathroom and the issue with the doors scraping on the floor is greatly appreciated. We apologize for any inconvenience. We hope to welcome you back for another enjoyable stay!Thank you & Best Regards, Ramayana Suites & Resort

10/10 Excellent

Dakshesh

Séjour de 1 nuit en février 2024

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Stayed for one night on my way out from Bali. The place is very run down. Blinds that leak sunlight, lacking soundproofing, nothing to plug your cell phone on the bedside, and overall dusty motel feel. The reviews said it's a "quiet oasis of piece" but couldn't disagree more. I stayed on the top floor and listened to traffic noises and fireworks all night. Internet was spotty. I think it's ok for one night but would for sure not stay here for longer.
Séjour de 1 nuit en février 2024
Réponse de Ramayana Suites & Resort le 6 mars 2024
Dear guest,Warmest greetings from Ramayana Suites & Resort.Thank you for sharing your experience with us, and we're sorry to hear that it fell short of your expectations. Your feedback is essential to us as we continuously strive to improve our guests' experiences.We apologize for the issues you encountered during your stay, including the condition of the room, lack of soundproofing, inadequate amenities, and internet connectivity problems. Please know that we take your comments seriously, and we will address these areas to ensure that future guests do not encounter similar issues.Thank you for choosing to stay with us, and we apologize for any inconvenience caused.Best Regards, Ramayana Suites & Resort

10/10 Excellent

HIMESH

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was good, Booking through Hotels.com was BAD
Hotel was great and very accommodative. However, booking through Hotels.com experience was absolutely bad. Booked the hotel as it was showing 65 sqm and it was just 35 sqm. The services that they were marketing were actually did not exists. qhen I complained to Hotels.com, they offered me to leave the hotel with two kids and book something else at the last minute. Blaming hotel for not offering services which didn’t even exist. I ended up staying with two kids in very small room for 5 nights as the other hotels were way too expensive to make instant bookings in Bali.
Séjour de 5 nuits en février 2024
Réponse de Ramayana Suites & Resort le 15 mars 2024
Dear Himesh, Warmest greetings from Ramayana Suites & Resort.Thank you for your feedback, and we're glad to hear that you enjoyed your stay with us. We apologize for any inconvenience you experienced. We will fix and check again regarding this matter, we will make sure there are no more problem like this.We hope to have the opportunity to welcome you back in the future for an even better experience.Thank you & Best Regards, Ramayana Suites & Resort

10/10 Excellent

Voyageur vérifié

Ramayana is al een oud hotel, heel mooi, maar de kamers mogen wel een opknapbeurt hebben. Voor de rest, personeel is heel vriendelijk.
Séjour de 10 nuits en janvier 2024
Réponse de Ramayana Suites & Resort le 15 mars 2024
Dear Guest, Warmest greetings from Ramayana Suites & Resort. Thank you for your nice review!We are delighted to hear that you found our hotel to be a pleasant experience overall and that our staff's friendliness left a positive impression on you.We would like to apologize for any inconvenience you may have experienced due to the condition of our rooms. Please note that we take your feedback seriously, and we have now started actively renovating several rooms to provide more comfort to guests.We look forward to welcoming you back!Thank you & Best Regards, Ramayana Suites & Resort

6/10 Satisfaisant

Antti

Hyvä
Réponse de Ramayana Suites & Resort le 15 mars 2024
Dear Antti, Warmest greetings from Ramayana Suites & Resort.Thank you for the feedback. We look forward to welcoming you back !Thank you & Best Regards, Ramayana Suites & Resort

8/10 Bien

Salman

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Ramayana Suites & Resort le 15 mars 2024
Dear Salman, Warmest greetings from Ramayana Suites & Resort.Thank you for the encouraging feedback!We look forward to welcoming you back !Thank you & Best Regards, Ramayana Suites & Resort

6/10 Satisfaisant

Oline

Voyage en groupe
Les points faibles : Propreté
Hotellet var overordnet meget fint, dog vil jeg ikke sige at det lever op til 5 stjerne. Faciliteterne var fine men der var konstant en virkelig virkelig kraftig lugt af maling/sprit på værelset som man næsten ikke kunne holde ud at ligge i
Séjour de 5 nuits en janvier 2024
Réponse de Ramayana Suites & Resort le 15 mars 2024
Dear Oline, Warmest greetings from Ramayana Suites & Resort.Thank you for your feedback on your recent stay at our Hotel. We appreciate your positive remarks about our overall amenities. However, we're truly sorry to hear about the issue you experienced with the smell in your room. This falls short of the high standards we aim to provide for our guests.We are responding to your feedback, and we will investigate and address this issue promptly to ensure a more comfortable and enjoyable experience for our guests in the future.Thank you & Best Regards, Ramayana Suites & Resort

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Ramayana Suites & Resort le 6 mars 2024
Dear guest, Warmest greetings from Ramayana Suites & Resort. Thank you for taking the time to provide your feedback, and we apologize that your experience fell short of your expectations.If there are specific aspects of your stay that you believe we could have done better, or if there are any additional details you'd like to share with us, please feel free to reach out. Your input helps us to identify areas for enhancement and ensures that we can provide a better experience for future guests.We hope that we have the opportunity to welcome you back in the future and provide you with a more positive experience.Thank you & Best Regards, Ramayana Suites & Resort

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent place to stay with family. Close to Kuta Beach and Waterbomb park
Kuta beach sunset
Séjour de 11 nuits en décembre 2023

8/10 Bien

Hajime

Les points forts : Personnel et service
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Alexei

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We returned to this hotel after our first visit 10 years ago when we heard it was renovated. The rooms are large and comfortable, highly recommend the suite due to the features like water chiller, microwave and large fridge. Lack of minibar was suprising however less common these days in Bali. The bed and pillows were the best I have ever experienced, sleeping was an absolute pleasure on the bed thanks to the matress topper. The hotel has a good breakfast (not amazing) but definately handy before going out for the day. The pool was always clean and nice to swim, plenty of attendants around the pool. The two adjoining restaraunts are quite good and definately worth a visit. Some little touches were missing, we arrived in pouring rain at 3am and the lobby staff saw us arrive and didn't help unload heavy bags despite heavy rain. Luckily they were expecting us so we were able to checkin quickly. A very good option for value, although not sensational.
Séjour de 6 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service, good food and a nice atmosphere on the resort
Séjour de 5 nuits en novembre 2023

6/10 Satisfaisant

Sai Supriya

Les points forts : Personnel et service
Séjour de 2 nuits en décembre 2023

8/10 Bien

Geraldine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was amazing and the staff are super friendly.
Séjour de 10 nuits en novembre 2023

8/10 Bien

Saiful

Voyage en couple
Good property in the middle of Kuta
Séjour de 1 nuit en novembre 2023
Réponse de Ramayana Suites & Resort le 1 déc. 2023
Dear Mr. Saiful, Warmest greetings from Ramayana Suites & Resort.Thank you for your positive feedback! We're delighted to hear that you found our property good, especially with its central location in Kuta. We strive to provide a comfortable and convenient experience for all of our guests.We value your input and look forward to welcoming you back to Ramayana Suites & Resort in the future.Thank you & Best Regards, Ramayana Suites & Resort