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Avis sur Swarga Suites Bali Berawa

4.5 out of 5
Swarga Suites Bali Berawa
Jalan Pemelisan Agung, Desa Tibubeneng, Banjar Berawa, Canggu, Bali

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 19 avis sur 31." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 31." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 31." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 31." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 31." "

9,4/10

Propreté

9,6/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Yunjung

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
이만한 가성비 리조트가 있을까요? 뷰가 끝내줍니다 수영장도 건물 사이에 있어서 그늘도 있고 밤수영 너무 좋아요. 직원 너무 친절
Séjour de 2 nuits en mai 2024
Réponse de Bimbi Sanjaya le 13 mai 2024
Dear Yunjung,Warmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for sharing your experience on Expedia. We were delighted to have the opportunity to accommodate you at Swarga Suites Bali Berawa. We are thrilled to hear that you have adored stay with us. It was delighted to know that you loved our service and facility. Your story about us tells us you got what we are. We are most concerned with the satisfaction of our guests. We hope to see you again at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.Best regards,Gede Bimbi SanjayaGeneral Manager

10/10 Excellent

Josh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible hotel
Séjour de 4 nuits en avril 2024
Réponse de Bimbi Sanjaya le 13 mai 2024
Dear Josh,Warmest Greetings from The Serenity of Canggu Tropical Paradise.It was wonderful having the opportunity to accommodate you on your recent stay at Swarga Suites Bali Berawa. We are thrilled to hear that the overall experience was wonderful. We were delighted that you loved our beautiful hotel and great service from all team members. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned. We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us. We hope to welcome you back with another Swarga story.Best Regards,Gede Bimbi SanjayaGeneral Manager

8/10 Bien

Jan Willem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is nice, but avoid the garden rooms: they're dark and smell of sewage.
Séjour de 7 nuits en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Swarga no banana chairs around pool
Lovely resort but lacking banana chairs and they weren’t comfortable at all! Seaview was great but beach unusable and dirty
Séjour de 4 nuits en janvier 2024

8/10 Bien

Tinna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dejligt hotel med mange aktiviteter
Det er et dejligt hotel. Super god rooftop, med herlig udsigt til solnedgang og en fantastisk betjening. Rigtig lækkert mad på hotellet, både på a la carte menuen og til morgenbuffet. I værelsesprisen var inkluderet en daglig kold øl og afternoon tea med lidt godter til. Hver dag blev der på værelset fyldt op med vand, Coca Cola, kaffe og chips. Det er lidt svært at komme rundt på hotellet bagagen; der er mange trapper, det skal bæres omkring. Vi boede på en værelse med ocean view - mega lækkert værelse, men det var også ud til fælles område, hvor der foregik diverse aktiviteter - barnedåb, skraldegrupper med "kampråb" m.v. Der var også daglige aktiviteter, yoga, håndklæde-figur-lavning, maling m.v.
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Maiko

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
とても快適に過ごせます。
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Noora

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en octobre 2023

2/10 Horrible

byeongjae

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Rene

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Our room was very smelly. Great pool and restaurant. Staff were lovely and very helpful.
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Rodrigo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel! Good food, attention and location 👍
Séjour de 3 nuits en août 2023

8/10 Bien

Anthony, Las Vegas

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hotel! Rooms are very large with oversized balconies. The pool is beautiful, breakfast is delicious, and staff is very friendly. Highly recommend!
Séjour de 1 nuit en juillet 2023

10/10 Excellent

YUKA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room and facilities were really nice and the staff readily available and helpful. However, there were a few things that made my stay not quite ideal considering the type of hotel. - I was served a half-cooked steak at the restaurant and when I asked for a new one they recooked the same steak. While they did not charge me for it I didn't feel I could trust the kitchen from this point. - The room was not provided with its own pool towels (available from elsewhere only), despite the room being linked to the pool directly; housekeeping kept taking the pool towel I collected each day, which was a bit annoying. - My laundry took an extra 12 hours to deliver than promised. While my stay was pleasant, there are some finer points the hotel could do better with so I couldn't give them an perfect rating. The hotel is also only easily accessible to the main Canngu strip if you walk across the beach; road access a a fair walk away.
Séjour de 3 nuits en mai 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice rooms and good location. A bit dirty and messy around the hotel. The staff burnt the dirt after cleaning it up. Plastics among other things.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location for the price
Great price for stay. Rooms are slightly old but spacious. Staff is super friendly. Great place
Séjour de 4 nuits en avril 2023

10/10 Excellent

Allan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023

2/10 Horrible

ian

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We had the tv tec in our room six times There is no shade area anywhere in the pool area and the charming creek? River? at the rear WOW I think not Cannot fault the staff
Séjour de 7 nuits en avril 2023

6/10 Satisfaisant

Matt

Séjour de 3 nuits en avril 2023

10/10 Excellent

MATTHEW

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place and service, 24 hour room service good value
Séjour de 5 nuits en avril 2023

10/10 Excellent

Ross

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
3rd time I've stayed here and I'll stay next time too. The name has changed but everything else is the same. Very helpful staff, beautiful rooms and great location
Séjour de 11 nuits en mars 2023

10/10 Excellent

Emily

Séjour de 4 nuits en mars 2023

10/10 Excellent

Yolanda, Kailua-Kona

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2023

4/10 Médiocre

Nicolas

Séjour de 3 nuits en mars 2023

10/10 Excellent

Nancy

Séjour de 2 nuits en mars 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2023

6/10 Satisfaisant

Christa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our second stay at the property. The hotel rooms and the pool are very nice, the location is great, walking distance to many restaurants and we love the oceanfront views. Staff are also very friendly and helpful. The hotel went through a rebrand to swarga suites the weekend we stayed there which unfortunately was disruptive our last day there. We weren’t able to access our scooter in the carpark until the ceremony was over. There was limited pool loungers available for hotel guests as they were preparing for a celebratory dinner so we couldn’t enjoy the sun/sunset when we had already checked out of our room waiting for our evening flight. We prob would have stayed at a different hotel if we had known this rebrand was happening during our stay. FYI There is no longer a bridge connecting the hotel to the beach anymore. To get to the beach you have to walk along a very inconvenient path outside the property, not ideal for guests. We had some issues with our air con and tv during our stay but the hotel responded promptly by sending a technician. Our room door didn’t get closed properly after it was cleaned one day, luckily nothing was taken, housekeeping staff just need to be more careful. Overall we would recommend this hotel, it’s great for families.
Séjour de 2 nuits en mars 2023

10/10 Excellent

Rodel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice rooms and big pool. Delicious daily buffet breakfast. Daily housekeeping did a great job. Would definitely consider staying there again.
Séjour de 6 nuits en mars 2023