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Avis sur The Palms At Coco Beach

3 out of 5
The Palms At Coco Beach
Playas del Coco, next to soccer field, Sardinal, Guanacaste

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 186 avis sur 419." "
Note des voyageurs de 8 (Bien), d’après 131 avis sur 419." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 419." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 419." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 419." "

8,6/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
À deux pas de mer. Pour les déjeuners inclus une plus grande variété de choix serait requise, car nous sommes plusieurs jours cela devient redondant. Sinon tout est parfait
Séjour de 5 nuits en février 2024
Réponse de The Palms at Coco Beach le 26 févr. 2024
Merci d'avoir pris le temps de nous évaluerNous prenons en compte vos commentaires

8/10 Bien

france

Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tres bien situer
Séjour de 1 nuit en février 2024
Réponse de The Palms at Coco Beach le 26 févr. 2024
Merci d'avoir pris le temps de nous évaluer

10/10 Excellent

marylene

Séjour de 2 nuits en janvier 2024
Réponse de The Palms at Coco Beach le 24 mars 2024
We sincerely appreciate your wonderful review. We are pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Chantale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon spot pour 2 -3 jours au Libéria
Bon endroit près de la plage, très belle piscine et bon service en tout. Le petit déjeuner était diversifié et bien fournis. 2 choix de menu le restaurant offre divers plats et les prix sont bons la chambre est petite et minimaliste mais propre. La literie est douce mais mon lit avec un creux. La fenêtre est fixe et ne s'ouvre pas. Le soir y a du karaoké, bingo et autres activités. Je ne suis pas difficile et l'hôtel était parfait pour mon étape de voyage.
Séjour de 3 nuits en janvier 2024
Réponse de The Palms at Coco Beach le 29 janv. 2024
merci beaucoup pour votre évaluationNous sommes heureux de savoir que vous avez apprécié votre séjour et que vous avez apprécié la proximité de la plage.

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très belle hôtel
Superbe endroit pour relaxer ou s’amuser. Belle ambiance, près de la plage et des bon restos.
Séjour de 1 nuit en mars 2023
Réponse de THE PALMS AT COCO BEACH le 10 mars 2023
Thank you for your positive review of Stay Hotel! We are so glad to hear that you enjoyed your stay with us. We strive to make all of our guests feel comfortable and taken care of during their stay. We appreciate your kind words and hope that you'll come back to stay with us again soon!

10/10 Excellent

Marie-Claude

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'accueil du personnel. L'emplacement. Lits confortables.
Séjour de 4 nuits en janvier 2023
Réponse de Marketing le 21 févr. 2023
Merci pour vos commentaires concernant la propriété. Nous nous efforçons de fournir un excellent service à la clientèle et de créer une expérience mémorable.

8/10 Bien

Benoit

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Merci
Séjour de 1 nuit en janvier 2023
Réponse de Marketing le 31 janv. 2023
Je vous remercie pour cette opportunité d'exprimer tu opinion. Je suis heureux d'avoir pu partager mes pensées et espoir que tu avis aidera à améliorer cette expérience !

10/10 Excellent

Mylène

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Propreté et emplacement
Séjour de 7 nuits en janvier 2023
Réponse de THE PALMS AT COCO BEACH le 25 janv. 2023
thank you for your comment, we greatly appreciate your visit, we hope to continue to be your travel destination in the future.

10/10 Excellent

Jean-Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Palms will keep you entertained every night
Great location next to the beach and the Main Street. Delicious food. great service:staff will arrange transportation. Different activities every night: Trivia night (Wednesday) Live band (Thursday), Karaoke nights etc... The pool surrounded by Beautiful Palms and flowers is just marvelous. A/c is powerful and works very well which is a must on many hot days. There is also a ceiling fan to keep you nice and cool. Bed is comfy and the music from the karaoke or live bands stops early enough to let you sleep well. Room was a bit small but very functional and super clean.
Séjour de 6 nuits en décembre 2022
Réponse de Marketing le 2 janv. 2023
Thank you so much for taking the time to leave us feedback

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hotel avec un réel manque de charme, un accueil très différent de tous les hotels faits dans ce si beau pays, ici vous êtes purement un touriste ! Les chambres n'ont pas de fenêtres et elles donnent sur un couloir très bruyant de l'hôtel. La chambre était assez sale surtout les couvres lits, et la piscine est en mauvaise état. Bref l'hôtel le plusieurs mauvais effectué au Costa Rica À éviter

8/10 Bien

Isabel, Montreal, Canada

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Excellent rapport qualité prix
Parfait pour un court séjour a la plage. Petit hotel charmant, chambres petites et peu éclairées. Mais la plage est juste devant l hotel, on y va directement en costume de bain et on revient se saucer dans la piscine!!! Personnel jeune, accueillant, cool,... Le paradis de la Lazy Frog!!! Emplacement parfait, dans le village de Coco mais un peu en retrait de la rue principale, ce qui assure la tranquillité.
Réponse de OTAS le 3 févr. 2016
Thanks for taking the time to give us your feedback about your stay at Hotel Savannah. We are glad you got to enjoy our great location and welcoming staff . Thank you for your recommendations to future travelers!

8/10 Bien

Patrick

Bon emplacement
Très près de la plage, ambiance relaxe.
Réponse de OTAS le 31 oct. 2015
Merci de prendre le temps de nous donner vos commentaires sur votre séjour à l'hôtel Coco Palms. Nous savons que nos lacunes et nous travaillons pour mettre l'immeuble à la hauteur. Nous aimons recevoir de nos clients, que leurs commentaires sont essentiels pour nous de continuer à améliorer nos logements. Espérons que si nous avons la chance de vous servir à nouveau ce sera comme vous vous y attendez.

6/10 Satisfaisant

AUTOUR

Les points faibles : Confort de la chambre
chambre sans lumiere de jour (couloir)bruyant a cote d'une epicerie ouverte 24/24H

6/10 Satisfaisant

Timo, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Hôtel
Hôtel était bien placé pour notre itinéraire hôtel sympa et banal par contre notre lit était vraiment nul il y avait un creux sur le milieu du matelat énorme on a très mal dormi

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous staff, good pool and restaurant. This usa great choice if you book excursions or rent a car to get you around otherwise find another location.
Séjour de 6 nuits en mai 2024
Réponse de The Palms at Coco Beach le 20 mai 2024
Thank you for taking the time to rate us, it was an honor to welcome you and we are pleased to know that we met your expectations. we look forward to welcoming you on future visits.

8/10 Bien

Vladimir

Les points forts : Personnel et service et équipements
The property do not direct access to the beach
Séjour de 8 nuits en mai 2024
Réponse de The Palms at Coco Beach le 16 mai 2024
Thank you for your valuable feedback. We strive to exceed your expectations and eagerly anticipate your future visits.

8/10 Bien

Theodore, Spring Hill

Voyage en famille
Les points forts : Propreté et personnel et service
Older property, but well maintained and clean. Very nice pool area with bar and restaurant. Very quick walk to beach, shops and restaurants. The staff was very friendly and helpful! Great value. We would definitely stay again if returning to Playas del Coco.
Séjour de 1 nuit en mai 2024
Réponse de The Palms at Coco Beach le 16 mai 2024
Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed your stay at the hotel . The well-maintained and clean facilities, along with the proximity to the beach, shops, and restaurants, sound delightful. The friendly and helpful staff must have made your stay even more enjoyable. It sounds like a great value for a relaxing vacation. We hope you get the chance to return and create more wonderful memories at this lovely destination!

10/10 Excellent

Eric F.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente ubicación.
Séjour de 2 nuits en mai 2024
Réponse de The Palms at Coco Beach le 12 mai 2024
Muchas gracias, Erick. Apreciamos sinceramente el tiempo que has dedicado a evaluarnos.

10/10 Excellent

Denys

The food was really good and they had a nice pool and nice A/C rooms. Very close to the beach less than 1 minute walk.
Séjour de 2 nuits en mai 2024
Réponse de The Palms at Coco Beach le 12 mai 2024
Thank you for your positive feedback. We are delighted to learn that we have fulfilled your expectations and that the quality of the food and the location of our establishment enhanced your trip.

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the Palms at Coco Beach were great. They are so helpful and happy all the time. The pool area with dining and activities was a great place to relax. The market was a convenient place to get snacks and cold drinks. We had a wonderful vacation and would return here. Pura Vida.
Séjour de 6 nuits en avril 2024
Réponse de The Palms at Coco Beach le 12 mai 2024
Gracias, Jason, por dedicar tu tiempo a revisar nuestros servicios. Estamos encantados de saber que nuestro personal le ayudó durante su visita. Esperamos que vuelva pronto.

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I thought the staff were all so nice and helpful. The breakfasy was superb. will definately come back
Séjour de 8 nuits en avril 2024
Réponse de The Palms at Coco Beach le 8 mai 2024
I am glad to hear that you had such a positive experience during your stay. It's wonderful to know that the staff were accommodating and that you enjoyed the superb breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit. Thank you for choosing our establishment!

10/10 Excellent

Jerome Alarcon, stoney creek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing place and service. Safe area and walkable as well.
Séjour de 6 nuits en avril 2024
Réponse de The Palms at Coco Beach le 6 mai 2024
Thank you very much for taking the time to rate us. we appreciate your commentswe look forward to seeing you in future visits

8/10 Bien

Luis Alberto

Séjour de 1 nuit en avril 2024
Réponse de The Palms at Coco Beach le 25 mai 2024
Muchas Gracias por tomarce el tiempo en calificarnos!

10/10 Excellent

Karen Aliece

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay at The Palms Coco Beach. Our room was nice and the bed super comfy. We had a fridge, microwave and sink area that we used everyday. Food at the restaurant was excellent and the pool area is beautiful with very nice deck chairs. The restaurant faces the pool. Having a market on site is convenient. All staff were friendly, knowledgeable and happy to help. Beach is one block away as well as main street that has restaurants, a huge market and a variety of shops. Would stay there again.
Séjour de 8 nuits en avril 2024
Réponse de The Palms at Coco Beach le 4 mai 2024
Thank you, Karen, for your delightful review.We are delighted to learn that we have exceeded your expectations.We eagerly anticipate your next visit.

10/10 Excellent

Karen

Voyage en couple
Great breakfast, property better than expected, and the staff represent the hotel well. Beautiful pool area with sports bar and night activities. Area restaurants fantastic.
Séjour de 5 nuits en avril 2024
Réponse de The Palms at Coco Beach le 4 mai 2024
Thank you, Karen, for your delightful review.We are delighted to learn that we have exceeded your expectations.We eagerly anticipate your next visit.

10/10 Excellent

Jacquie

Séjour de 1 nuit en avril 2024
Réponse de The Palms at Coco Beach le 20 mai 2024
Thank you for your excellent rating

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property has a small shop that sells necessary items similar to a Circle K or 7-11 and alcohol. It was very convenient. Outdoor restaurant with a free breakfast included from 0700-1000. The swimming pool was clean with a smaller pool for children. Nightly activities included bingo, karaoke, and pool table. The staff was super hospitable, helpful, and friendly. Coco beach was a very short walk from the hotel as were little shops to purchase souvenirs. There were delicious restaurants nearby on the Main Street such as Indian, Mediterranean, Mexican, and Italian.
Séjour de 7 nuits en avril 2024
Réponse de The Palms at Coco Beach le 27 avr. 2024
Thank you very much for your excellent review.We are pleased to know that we met your expectations. We appreciate your recommendations and look forward to your future visits.

10/10 Excellent

Michael

Séjour de 2 nuits en avril 2024
Réponse de The Palms at Coco Beach le 16 mai 2024
Thank you Michael Please take the time to rate us

10/10 Excellent

chunfeng

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay 5 nights, switch up 3. Location is great, walk 1 block to beach, 3 blocks to restaurants, with option to eat within hotel if you don't want search in town. Staff is friendly and helpful.
Séjour de 5 nuits en avril 2024
Réponse de The Palms at Coco Beach le 27 avr. 2024
Thank you very much for your time in rating us we appreciate your recommendations we look forward to seeing you soon

10/10 Excellent

Hubert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and helpful, rooms were super clean and also decent excursion avaliable. overall I recommend it for a few days. its not luxury but still perfect!
Séjour de 4 nuits en avril 2024
Réponse de The Palms at Coco Beach le 20 avr. 2024
We are grateful for your dedication in providing us with an exceptional rating. Your positive feedback regarding your stay brings us immense pleasure.

10/10 Excellent

Tiffanie, Kelso

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay! Friendly staff, delicious complimentary breakfast, clean rooms, nice pool, central location to beach and town. Would definitely stay here again!
Séjour de 1 nuit en avril 2024
Réponse de The Palms at Coco Beach le 20 avr. 2024
We are grateful for your dedication in providing us with an exceptional rating. Your positive feedback regarding your stay brings us immense pleasure.

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here after driving through the main strip and seeing the amazing nightlife. This hotel is nothing fancy but it’s perfect. The beds were perfect, air worked great; the shower was the only downside (it was small and a little awkward) but the room and property itself was actually quite comfortable. It was perfect for our needs. If you’re in CR - you should be outside anyways haha. We stayed with our 5 year old daughter and felt safe. We had a balcony room that faces a soccer field and were able to see kids playing. This hotel is one block from the beach and it’s truly a gem. Breakfast was included in our stay and it was delicious! The restaurant/pool area is a great vibe and we loved it. I would absolutely stay here again if we were in this area. We came from SoCal and I would recommend this hotel to anyone. There is also a market attached too that is open until 10 that has snacks and alcohol if needed.
Séjour de 1 nuit en avril 2024
Réponse de The Palms at Coco Beach le 14 avr. 2024
Thank you for taking the time to rate our services. Your feedback is highly valued and serves as a source of motivation for us to uphold our exceptional standards. We look forward to welcoming you back on your next visit.

10/10 Excellent

Tiffanie, Kelso

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very enjoyable stay, all breakfast items we tried were good, the pool was nice and relaxing, we played pool at night and the room was very pleasant temperature with the air conditioning. Friendly staff, would recommend staying here.
Séjour de 3 nuits en avril 2024
Réponse de The Palms at Coco Beach le 13 avr. 2024
thank you very much for taking the time to appreciate us. We appreciate your visit and look forward to hearing from you soon.

8/10 Bien

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay .
Séjour de 1 nuit en avril 2024
Réponse de The Palms at Coco Beach le 16 avr. 2024
Thank you very much for your rating we are pleased to know that you had a good time with us.we hope to see you soon

10/10 Excellent

William

Séjour de 1 nuit en avril 2024
Réponse de The Palms at Coco Beach le 26 avr. 2024
Thank you very much for taking the time to leave us this excellent rating.

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful 9 Lovely atmosphere
Séjour de 1 nuit en avril 2024
Réponse de The Palms at Coco Beach le 2 avr. 2024
thank you for your excellent commentwe hope to see you soon

6/10 Satisfaisant

Barbara

Voyage en famille
Les points forts : Personnel et service
The staff were wonderful. The room was clean, but not that nice.
Séjour de 5 nuits en mars 2024
Réponse de The Palms at Coco Beach le 1 avr. 2024
Thank you for taking the time to rate us We are pleased to know that the staff was one of the high points of your visit.

2/10 Horrible

Kristina

Voyage en couple
Terrible terrible terrible. Between cockroaches in our room, lizards fighting outside our room, staff gave us the wrong room upon arrival and the extremely loud environment and outrageous prices, boyfriend and I will never be back. EVER
Séjour de 3 nuits en mars 2024
Réponse de The Palms at Coco Beach le 1 mai 2024
I am truly sorry to hear about your unpleasant experience during your stay. Your feedback is valuable to us, and we sincerely apologize for the inconveniences you faced. Please know that this is not the standard of service we aim to provide. We appreciate you bringing these issues to our attention so that we can address them promptly and ensure a better experience for our guests in the future. Thank you for sharing your concerns with us.

2/10 Horrible

Alona

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The area doesn’t feel safe. The place is run down and old. There are better places in Costa Tica
Séjour de 1 nuit en mars 2024
Réponse de The Palms at Coco Beach le 28 mars 2024
Thank you for your valuable feedback. We regret any negative impression you may have had of the town. Rest assured, it is a secure and thriving community known for its appeal to retirees seeking tranquility, safety, and convenience. We appreciate your comments.

8/10 Bien

Treasure

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were wonderful. Loved the nightly activities and live music
Séjour de 5 nuits en février 2024
Réponse de The Palms at Coco Beach le 24 mars 2024
Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your stay with us and that the activities were an added bonus to your stay.

10/10 Excellent

Gail

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Travelling alone I felt very safe at this hotel. Price was right and it was close to everything. Pool and free breakfast were an added bonus.
Séjour de 5 nuits en février 2024
Réponse de The Palms at Coco Beach le 22 mars 2024
Thank you for your excellent review, we are delighted to have met your expectations.We are pleased to know that the staff provided you with safety and good service.

8/10 Bien

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Booked room was next to the bar/restaurant and a but noisy. Dead cockroach on bathroom floor. We requested to change rooms and were accommodated. Waiting to see if we get partial refund.
Séjour de 1 nuit en mars 2024
Réponse de The Palms at Coco Beach le 22 mars 2024
Thank you for taking the time to rate us

8/10 Bien

Teresa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pool, bar, and location are awesome.
Séjour de 2 nuits en mars 2024
Réponse de The Palms at Coco Beach le 24 mars 2024
We sincerely appreciate your wonderful review. We are pleased to hear that you enjoyed your stay with us.

6/10 Satisfaisant

Brenda

once inside the hotel walls it was great. Restaurant and pool area were amazing. super close to beach. but front of hotel area a little overwhelming
Séjour de 1 nuit en mars 2024
Réponse de The Palms at Coco Beach le 22 mars 2024
Thank you for taking the time to rate us we appreciate and take your comments very seriously.

10/10 Excellent

Vickie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area around was always with trash, toilet paper was very cheaper, other than that it was excellent
Séjour de 6 nuits en mars 2024
Réponse de The Palms at Coco Beach le 22 mars 2024
Thank you for taking the time to rate uswe are very grateful for your preference we look forward to seeing you in future visits

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were amazing! Everyone made an effort to know us by name and were incredibly helpful. My only disappointment was that our room did not have its own coffee maker but there was coffee available in the restaurant every morning by 630.
Séjour de 4 nuits en mars 2024
Réponse de The Palms at Coco Beach le 15 mars 2024
Thank you very much for taking the time to rate us. it is very gratifying to know that you enjoyed your stay.thank you for appreciating the work of the staffwe recommend in future visits the standard rooms or suites that do have coffee maker.

10/10 Excellent

Ivan Dale

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great food and wonderful staff!
Séjour de 14 nuits en février 2024
Réponse de The Palms at Coco Beach le 12 mars 2024
Thank you for taking the time to rate us. we appreciate that you appreciated our work so much.

10/10 Excellent

Stacie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay here! Walkable to the beach and the main area for shopping and dining. Easy street parking. Friendly staff, good breakfast. Great value for the price. Would stay here again!
Séjour de 2 nuits en mars 2024
Réponse de The Palms at Coco Beach le 12 mars 2024
Thank you for taking the time to rate us thank you very much for your recommendations we look forward to seeing you in future visits

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff! Jonathan and Karina in the restaurant. Ashley, Steven, and Luis at front desk. Luis went beyond the call in taking good care of us.
Séjour de 2 nuits en février 2024
Réponse de The Palms at Coco Beach le 12 mars 2024
Thank you for taking the time to rate us it is very gratifying to hear that the work and the quality of the staff is reflected in the comments it was a real pleasure to have you visit us we hope to see you soon