3 piscines extérieures, parasols de plage, chaises longues
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Avis sur Radisson Resort Ras Al Khaimah Marjan Island

4 out of 5
Radisson Resort Ras Al Khaimah Marjan Island
Al Jazirah, Marjan Island, Ras Al Khaimah, Ras Al-Khaimah

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 8 avis sur 21." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 21." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 21." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 21." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 21." "

8,6/10

Propreté

8,4/10

Personnel et service

6,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Basel

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
So bad service . Location is great and some staf are good but the problem is them management can't control
Séjour de 1 nuit en décembre 2023
Réponse de David Allan le 11 janv. 2024
Hi Basel,Thank you very much for choosing Radisson Resort Ras Al Khaimah, Marjan Island and for taking the time to share your review.We’re disappointed to know that we were not able to meet your expectations. This is certainly not the way we want our guests to leave the hotel feeling – you have my sincere apologies.Hope for another chance to make things right. Sincerely, David Allan Cluster General Manager

8/10 Bien

Dani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de David Allan le 11 janv. 2024
Hi Dani,Thank you very much for taking the time to rate us.We are pleased to know that everything was at your convenience.Looking forward to your next visit.Best regards,David AllanCluster General Manager

4/10 Médiocre

EDDIE

Voyage en groupe
Les points faibles : Équipements
I rarely write reviews but after spending 685 USD for three nights in a place that should not be called a resort I will. Let start: at check in we got zero info on hotel and bareful interlinked answers to out questions. We had to request our luggage be moved to the room. The room was sea view with two cheap plastic chairs on small balcony with zero shade. The bathroom was tiny and stocked with one roll of one ply toilet paper. Two bottles of water on counter by coffee pot. You have to use a card for beach towels that are not available at the pools. You must trek to beach for towels. The towels we were handed were thread bare and worn out. I saw people on the all inclusive standing in long lines and getting thier drinks in paper cups. The breakfast buffet was average at best. Staff busses tables and cleans plates in the dining room next to the booths like I need to eat breakfast watching people cleaning dishes. No one walks about dining areas serving coffee or anything. This morning I had to get my silverware and spoons are larger that the tiny coffee cups. Like shovels. We ordered bucket of beer at pool. It came in large salad bowl that did not keep bottles cold. No one greets anyone when entering or leaving the hotel. The hotel bar is more like a children rec room. At 2230 last night 6 year old kids had the pool table. The bar reakes of smoke and has Zero appeal to western people. This place caters to the all inclusive crowd and privies the bare minimum
Séjour de 3 nuits en octobre 2023
Réponse de David Allan le 31 oct. 2023
Hi Eddie,Thank you very much for choosing Radisson Resort Ras Al Khaimah, Marjan Island and for taking the time to share your review.We’re disappointed to know that we were not able to meet your expectations. This is certainly not the way we want our guests to leave the hotel feeling – you have my sincere apologies.Hope for another chance to make things right. Sincerely, David Allan Cluster General Manager

10/10 Excellent

Maribeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de David Allan le 31 oct. 2023
Hi Maribeth,Thank you very much for taking the time to rate us.We are pleased to know that everything was at your convenience.Looking forward to your next visit.Best regards,David AllanCluster General Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Cheap stay = Cheap experience
We booked a 1 bedroom suite for a family of 5 and we're disappointed to find that there was no door between the rooms. The only bed for 3 children was 1 tiny sofa bed which was barely bigger than a single bed. The hotel did provide another bed, but you could feel every spring in it and it was not comfortable. The gym was acceptable, the kids pool, while very overcrowded, was small but perfect for kids. Especially the slides. We booked half board and that meant buffet food. Breakfast was acceptable but dinner was not up to standard at all compared to other UAE hotels. The staff were all very friendly and good to us. I can't fault them. I wouldn't stay here again.
Séjour de 2 nuits en août 2023
Réponse de David Allan le 29 août 2023
Hi,Thank you very much for choosing Radisson Resort Ras Al Khaimah, Marjan Island and for taking the time to share your review.We’re disappointed to know that we were not able to meet your expectations. This is certainly not the way we want our guests to leave the hotel feeling – you have my sincere apologies.Hope for another chance to make things right. Sincerely, David Allan Cluster General Manager

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
It was not that great compared to other hotels in RAK .
Séjour de 2 nuits en août 2023
Réponse de David Allan le 29 août 2023
Hi,Thank you very much for choosing Radisson Resort Ras Al Khaimah, Marjan Island and for taking the time to share your review.We’re disappointed to know that we were not able to meet your expectations. This is certainly not the way we want our guests to leave the hotel feeling – you have my sincere apologies.Hope for another chance to make things right. Sincerely, David Allan Cluster General Manager

6/10 Satisfaisant

Jad

Séjour de 2 nuits en juin 2023

10/10 Excellent

Benjamin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2023

4/10 Médiocre

Chris

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We stayed in connecting rooms for one night with our 2 children but it seems one of the two rooms were not actually finished. Tiles in one bathroom were not there was simple concrete, when I informed the front desk on check out (they asked why checking out so early) she tried to blag that it was normal, Well it wasn't as the other room had completed shower and we stayed in the exact room a couple of months ago and it was tiled..... the room also had a couple of chairs stacked up next to the bed and the bathroom was generally not finished. When we asked the cleaning staff on our floor they actually locked the door and told us we hadnt checked into that room. But no offer was made to clean it. (there are pictures to show the unfisnihed bathroom)
Séjour de 1 nuit en octobre 2022
Réponse de David Allan le 17 oct. 2022
Hi Chris,Thank you very much for the feedback. We’re disappointed to know that we were not able to meet your expectations – you have my sincere apologies. I will be sure to look into this.Hope for another chance to make things right. Sincerely, David Allan Cluster General Manager

8/10 Bien

Mohandas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay at Radisson at Marjan RAK
Hotel is pretty clean and room service too was very good. Very friendly staff.
Breakfast Buffet
Beach
Séjour de 4 nuits en mai 2022
Réponse de David Allan le 25 juin 2022
Hi Mohandas, Thank you very much for sharing your awesome review and for the great score. We work really hard to offer the best possible environment, so it makes us happy to see it reflected during your stay. We are delighted that everything was at your convenience and that our team was able to make your stay memorable. Until next time! Very best, David Allan Cluster General Manager

10/10 Excellent

Farid

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
هادئ ونظيف وجديد وكريم يستحق المبلغ المدفوع له
Séjour de 3 nuits en juin 2022
Réponse de David Allan le 20 juin 2022
Hi Farid, Thank you very much for sharing your awesome review and for the great score. We work really hard to offer the best possible environment, so it makes us happy to see it reflected during your stay. We are delighted that everything was at your convenience and that our team was able to make your stay memorable. Until next time! Very best, David Allan Cluster General Manager

10/10 Excellent

Farid

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
نقدر عمل عامل الانقاذ ولكن اغلاق الشاطئ الساعه 6.30 مساء يعتبر حرماننا من افضل اوقات السباحه وهي فتره ماقبل الغروب، يرجى تمديد الاغلاق للساعه 7 مساء عالاقل مع الشكر
Séjour de 2 nuits en juin 2022
Réponse de David Allan le 20 juin 2022
Hi Farid, Thank you very much for your constructive feedback. We will share it with concerned department Until next time! Best regards, David Allan Cluster General Manager

6/10 Satisfaisant

Nusha

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
The property is quite basic - very small pools with seating areas dirty and not cleaned regularly. The rooms are also quite basic, small sofas in the suite, did not like the open planned bedroom design. Nothing special overall, more of a hotel for locals at the weekend rather than tourists from abroad.
Séjour de 3 nuits en mai 2022
Réponse de David Allan Cluster General Manager le 13 juin 2022
Hi Nusha, Thank you very much for taking the time to review us. We are very disappointed to know that your experience with us was not satisfactory. We really appreciate your comments and will take them as constructive feedback in order to improve. I hope to have a future opportunity to make this right for you. Best regards, David Allan Cluster General Manager

8/10 Bien

Maryam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق جديد واطلاله جميلة وطاقم عمل ودود
كانت تجربة جميله حيث الفندق جديد ويحتوى علي بعض الانشطه البحرية. خدمات الطعام في الغرف جيد بعكس الطعام في البوفيه لم يكن حسب المتوقع، تسجيل الدخول كان بطيئًا جدا، اللوبي مزدحم ولكن الموظفين كانوا متعاونين و يحاولون المساعده ، مياه باردة في الاستقبال، الغرف صغيرة نسبياً ويوجد ازعاج في الممرات بين العرف حيث انه فندق عائلي ويكثر وجود الاطفال . الاطلاله على البحر رائعة
Séjour de 1 nuit en mai 2022
Réponse de David Allan le 27 mai 2022
Hi Meryam, hank you very much for sharing your awesome review and for the great score. We work really hard to offer the best possible environment, so it makes us happy to see it reflected during your stay. We are delighted that everything was at your convenience and that our team was able to make your stay memorable. Until next time! Very best, David Allan Cluster General Manager

10/10 Excellent

KUSHRAJ

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Good spacious rooms, attached beach and good swimming pool for kids
Séjour de 1 nuit en avril 2022
Réponse de David Allan le 27 mai 2022
Hi Kushraj, Thank you very much for sharing your awesome review and for the great score. We work really hard to offer the best possible environment, so it makes us happy to see it reflected during your stay. We are delighted that everything was at your convenience and that our team was able to make your stay memorable. Until next time! Very best, David Allan Cluster General Manager

6/10 Satisfaisant

YASIR ARAFAT

Voyage en famille
Les points forts : Propreté et personnel et service
ok type
The experience overall is ok but it does not look like we are staying in resort. They could have add more activities. last time we stayed in double tree by Hilton and they have more activities for family and the kids. The Buffet breakfast is also ill managed and food quality was not up to the mark.
Séjour de 2 nuits en mars 2022
Réponse de David Allan le 11 avr. 2022
Hi Yasir Arafat, Thank you for taking the time to share your feedback from your visit to the Radisson Resort Ras Al Khaimah, Marjan Island. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Resort Ras Al Khaimah, Marjan Island , I look forward to welcoming you back. Sincerely, David Allan Cluster General Manager

8/10 Bien

Marian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
I enjoyed the stay , the customer service team are amazing and room is big , also the kids pool have nice slides. Recommend it for families 👪
Séjour de 1 nuit en mars 2022
Réponse de David Allan le 11 avr. 2022
Hi Marian, Thank you very much for your great feedback. We are delighted that everything was at your convenience. Until next time! Best regards, David Allan Cluster General Manager

10/10 Excellent

Aliya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de David Allan Cluster General Manager le 3 mars 2022
Hi Alyia, Thank you very much for choosing Radisson Resort Ras Al Khaimah Marjan Island and for your review. . Thanks for the feedback Looking forward to welcoming you again. Kind regards,

10/10 Excellent

Osama

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay was perfect , Staff is very nice and helpful
Séjour de 2 nuits en février 2022
Réponse de David Allan Cluster General Manager le 3 mars 2022
Hi Osama, Thank you very much for choosing Radisson Resort Ras Al Khaimah Marjan Island and for your review We looking forward to welcoming you again. Kind regards,

10/10 Excellent

Maya, dubai

Séjour de 1 nuit en février 2022

6/10 Satisfaisant

Denis

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Starting with the things we (my wife and I) did like: hotel does have a new feel to it breakfast was great the bed was super comfy things we didn't like: no information provided about our breakfast at check-in missing iron and ironing board from the room - requested but it was unavailable which is rather strange even though the hotel was not fully booked, for some reason we got placed right next to the elevator which was not fun as you get to hear every person going in and out of it shisha lounge which is also advertised on the hotel website but doesn't actually serve shisha. overall, there is potential for the property to be great but there are a lot of small things which are required to be fixed
Séjour de 1 nuit en janvier 2022
Réponse de David Allan Cluster General Manager le 3 mars 2022
Hi Denis, Thank you very much for choosing our resort and for sharing your review. See you soon! Very best,