Piscine extérieure, chaises longues
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Avis sur VOUK Hotel & Suites

5 out of 5
VOUK Hotel & Suites
Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 88 avis sur 221." "
Note des voyageurs de 8 (Bien), d’après 95 avis sur 221." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 221." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 221." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 221." "

8,6/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Christophe, BESANCON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Étrange au milieu de rien mais bel Hotel
Endroit étrange, rien dans le quartier mais bel Hotel

8/10 Bien

Sandrine, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel, personnel tellement amical et acueillant ! Bon rapport qualité prix! Définitivement à essayer pour un hôtel pas trop dispendieux à Nusa Dua et pour un confort et du luxe garantis!

8/10 Bien

Romain, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très très bien
Nous avons séjourné dans cette hôtel 3 nuits en arrivant à Bali, chambre très spacieuse avec une grande terrasse donnant sur la piscine. La piscine est magnifique, un havre de paix pour se ressourcer Au niveau du service, c'est un 20/20, personnel au petit soin, toujours prévoyant, d'une extrême gentillesse. Seul petit bémol, l'emplacement de l hôtel, loin de tout !

10/10 Excellent

Say_Line, Paris, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité/prix
Hotel spacieux et très bien entretenu. Petit déjeuner excellent et varié. Personnel à nos petits soins, toute l'équipe est agréable. Chambre spacieuse avec balcon, lit confortable, grande salle de bain avec douche + baignoire. Grande piscine, partiellement à l'ombre. Navettes de l'hôtel gratuites à disposition pour se rendre à la plage qui est à 5min, au restaurant ou au centre commercial le plus proche. Nous gardons de très bons souvenirs de notre séjour d'une semaine dans cet hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay at Mantra Hotel, a recently opened hotel. Food was good and staff very welcoming!

10/10 Excellent

Ramil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommended. Cute affordable luxury hotel in Nusa Dua. The staff are superb!
Séjour de 6 nuits en février 2024
Réponse de Riza Restu Aji, E-Commerce Supervisor le 4 mars 2024
Good Morning Mr. Ramil, Thank you so much for taking your time to give VOUK Hotel & Suites Nusa Dua Bali review and sharing your experience. We are pleased to know that you were very happy with your stay, it is our pleasure to deliver best service and memorable stay for our guest. We surely looking forward to have you stay again on your next Bali Adventure. Have a fabulous day

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, confort de la chambre
Really good stay!
Excellent staff, everyone was trained well, but seemed all natural in their ways of communication. Food in Rasa restaurant was excellent for breakfast and Rendang was superb for dinner. Note that its the only restaurant open at the moment… Only bad remarks was it really needs to be painted and fixed many places. Maintainance is not the best, but it looks amazing from a distance
Séjour de 3 nuits en décembre 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 4 mars 2024
Good Morning Mr. Thomas, Thank you so much for taking your time to give VOUK Hotel & Suites Nusa Dua Bali review and sharing your experience. We are pleased to know that you were very happy with your stay, it is our pleasure to deliver best service and memorable stay for our guest. Thank you for the note, we currently still under going maintenance to insure all thing as our guest expected. We surely looking forward to have you stay again on your next Bali Adventure. Have a fabulous day

8/10 Bien

David Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en décembre 2023

6/10 Satisfaisant

Michael

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 6 nuits en octobre 2023
Réponse de Riza Restu Aji, Ecommerce Supervisor le 19 oct. 2023
Dear Michael,Thank you so much for taking your time to give VOUK Hotel & Suites Nusa Dua Bali.We are pleased to know you were happy with your stay, i is our pleasure deliver best service and memorable stay for our guest..Thank you so much for staying with usBest regards

10/10 Excellent

Derek, Midland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was in a nice quiet area.
Séjour de 1 nuit en septembre 2023
Réponse de r le 15 sept. 2023
Dear Derek,Thank you so much for taking your time to give VOUK Hotel & Suites Nusa Dua Bali review.We are pleased to know that you were happy with your stay, it is our pleasure to deliver best service and memorable stay for our guest.We surely looking forward to have you stay again with us.Best regards.

10/10 Excellent

Maria Natividad

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best Hotel esp for the price. Nothing to complain
Séjour de 6 nuits en août 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 30 août 2023
Dear Maria,Thank you so much for taking your time to give VOUK Hotel & Suites Nusa Dua Hotel review and sharing your experience.We are pleased to know that you were very happy with your stay, it is our pleasure to deliver memorable experience for our guest.We surely looking forward for your next stay in future.Best regards.

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Vouk hotel and suites are absolutely AMAZING. The grounds are gorgeous, the rooms are so beautiful and most importantly, the staff are all sooo nice. It made my solo stay really welcoming. It's isolated from shops and convenience stores though so I spent a lot of my spending money on taxis to Kuta/Seminyak town centre and back each day. Very expensive.
Séjour de 4 nuits en août 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 26 août 2023
Dear Janet,Thank you so much for taking your time to give VOUK Hotel and Suites Nusa Dua reveiw and sharing your experience.We are pleased to know that you were very happy with your stay with us, it is our pleasure to deliver best service and memorable experience for our guest.Thank you so much for staying with us.Best regards

8/10 Bien

Beate

Voyage en famille
Les points forts : Propreté et personnel et service
Tolle Anlage, mäßig instand gehalten. Essen sehr gut, Personal unglaublich nett und bemüht. Lage leider nicht so gut, tote Hose in der Gegend, aber mit dem Taxi kommt man in 10min nach Nuss Dua, ein Hotelshuttle fährt zum nächsten Strand.
Séjour de 4 nuits en août 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 22 août 2023
Dear Beate ,Thank you so much for taking your precious time to give VOUK Hotel & Suites Nusa Dua Bali review and sharing your experience. We are pleased to know that you were very happy with your stay at VOUK Hotel & Suites Nusa Dua Bali, it is our pleasure to deliver best service for our staying guest. We surely looking forward to have you again with us on your next holiday.

8/10 Bien

Igor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall hotel facilities were fine. Although a little run down. Upstairs coffee lounge was closed due to lack of guests. 15 minute walk to the beach. But for the price, was great value.
Séjour de 8 nuits en juin 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 14 juin 2023
Dear Igor,Thank you so much for taking your time to give VOUK Hotel & Suites Nusa Dua Bali review, and sharing your experience during stay with us.We are pleased to know that you were happy with your stay, it is our pleasure to give the best service.Thank you so much for your concern, currently we are on progress to do the maintenance therefore we could accomodate and open all of our facility.Again, thank you so much for staying with us, we surely looking forward to have you stay again with us.Have a good day.

10/10 Excellent

Robert

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 1 juin 2023
Dear Robert,Thank you so much for taking your time to give VOUK Hotel & Suites Nusa Dua review during your holiday in Bali.We are happy to know that your are pleased with our service and facilities.We surely looking forward for your next stay in future.Have a good day.

10/10 Excellent

Barry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 27 mars 2023
Dear Barry,Thank you so much for taking your time to give VOUK Hotel & Suites Nusa Dua Bali review.We are pleased to know that you were happy with your stay with us, it is our pleasure to deliver best service and memorable stay during your holiday.We surely looking forward for your next stay with us.Best regards.

8/10 Bien

Hao

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Too many mosquitos in the dining room.
Séjour de 4 nuits en février 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 15 févr. 2023
Dear Hao,Thank you so much for taking your precious time to give VOUK Hotel & Suites Nusa Dua Bali review during your vacation in Bali.We are pleased to know that our facilities and our service were met your expectations, your note for dining room issue will be our point subject to be improved.Best regards.

10/10 Excellent

Viorel

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2023
Réponse de Riza Restu Aji, E-Commerce Supervisor le 8 mars 2023
Dear Viorel , Thank you so much for taking your precious time to give VOUK Hotel & Suites Nusa Dua Bali review. We are pleased to know that you were very happy with your stay at VOUK Hotel & Suites Nusa Dua Bali, it is our pleasure to deliver best service for our staying guest. We surely looking forward to have you stay again at VOUK Hotel & Suites Nusa Dua Bali in your next holiday. Have a great day!. Best regards.

10/10 Excellent

Voyageur vérifié

Séjour de 9 nuits en mars 2020
Réponse de VOUK Hotel and Suites Management le 3 avr. 2020
Dear Valued Guest, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

8/10 Bien

Mi Young

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de VOUK Hotel and Suites - Management le 27 janv. 2020
Dear Mr/s. Mi Young, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites. Best Regards VOUK Hotel and Suites Management

8/10 Bien

andreas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fint hotell med bra service och mycket vänlig och hjälpsam personal
Séjour de 6 nuits en décembre 2019
Réponse de VOUK Hotel and Suites - Management le 6 janv. 2020
Dear Mr. Andreas, Greetings from VOUK Hotel and Suites, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites. Best Regards VOUK Hotel and Suites Management

2/10 Horrible

もん

Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
なくしていないものについてなくしたことに触れ料金をチャージされた。 チャージについても事前の説明もなく払えと言う一点張りだったので払ったがもう二度と宿泊しません。 5星ホテルと言う事ですがサービスや施設は四つ星位だと思います
Séjour de 10 nuits en décembre 2019
Réponse de VOUK Hotel and Suites - Management le 6 janv. 2020
Dear Our Valued Guest, Greetings from VOUK Hotel and Suites, On behalf of management, we are sorry to hear that your stay with us was unpleasant. Your review is very important to us, from which we are able to re-evaluate and improve our services to make your staying experience better in the future. We will keep them in mind for improvement of the hotel. As a 5-star hotel, we have implemented some hotel regulations for the comfort of all guests staying in the hotel. We hope we will have another opportunity to serve you better when you return to our property in the future comes. Should you need any further assistance, please do not hesitate to contact us. Thank you for your kind attention. Best Regards, VOUK Hotel and Suites - Management

10/10 Excellent

Mukeshjung, Nepal

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome stay at really good price. Best stay in Bali so far.
Séjour de 5 nuits en septembre 2019
Réponse de VOUK Hotel and Suites Management le 15 févr. 2020
Dear Mr. Andreas, Greetings from VOUK Hotel and Suites, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

6/10 Satisfaisant

Stephanie

Voyage en couple
Les points forts : Personnel et service
Lots of pros and lots of cons. Pros Breakfast was fresh and we could order eggs how we liked them Breakfast staff were friendly and got to know our order which was a nice touch Upgraded to suite No one else around the pool all day, we had the choice of lounger Gardens were always very presentable and well looked after by staff The hotel was generally clean. Fresh fruit bowl, bottled water and mini bar in room Pasek who worked at the bell desk would take you to the beach/shops whenever you wanted to Cons Huge renovations to the lobby, walkway and one of the restaurants which we were not made aware of before or after booking Hot molten metal dripping through the roof of the breakfast dining area because of building work above Pillows on the sofa in the suite had stains on them and were discoloured The shower would not drain and flooded the bathroom once and then nearly a 2nd time even after staff had ‘cleared’ the issue Being woken up by 6 buses, shouting drivers, reverse beepers and keeping the engines running every morning to take all the Chinese guests on day trips We were the only western guests and this can be a pro and a con at the same time. Once the hotel was full of people, our toilet began to smell. All other staff who worked at the bell desk wouldn’t take you anywhere on the shuttle because it wasn’t the right time in the schedule. Even though no one else was around to use it?
Séjour de 8 nuits en septembre 2019
Réponse de Best Regards, VOUK Hotel and Suites - Management le 15 févr. 2020
Dear Our Valued Guest, Greetings from VOUK Hotel and Suites, On behalf of management, we are sorry to hear that your stay with us was unpleasant. Your review is very important to us, from which we are able to re-evaluate and improve our services to make your staying experience better in the future. We will keep them in mind for improvement of the hotel. As a 5-star hotel, we have implemented some hotel regulations for the comfort of all guests staying in the hotel. We hope we will have another opportunity to serve you better when you return to our property in the future comes. Should you need any further assistance, please do not hesitate to contact us. Thank you for your kind attention.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2019
Réponse de Best Regards VOUK Hotel and Suites Management le 15 févr. 2020
Dear Mr. Andreas, Greetings from VOUK Hotel and Suites, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
良いとこ
旅行の日程を1時間ほど一緒に考えてくれてすごく助かった！
Séjour de 3 nuits en août 2019
Réponse de Best Regards VOUK Hotel and Suites Management le 15 févr. 2020
Dear Mr. Andreas, Greetings from VOUK Hotel and Suites, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a beautiful property, spacious rooms, friendly staff etc. We received a room upgrade, airport transfers, they really were great. You need transport for everywhere as it is a little too far to walk to the more lively restaurant areas. You also need to pre book and sauna or steam room sessions as they take 15 mins to warm up. They are the only slight inconveniences
Séjour de 5 nuits en août 2019
Réponse de Best Regards VOUK Hotel and Suites Management le 15 févr. 2020
Dear Mr/s. Mi Young, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
帰国のためホテルをAM5:00に出なくてはならなかったのですが、早朝にも関わらず無料送迎サービスの対応があり、朝ごはんまで用意してくれました！ 設備については、初日にシャワールームの排水溝が詰まっていたのか、全然水が流れませんでした... でも翌日にそのことを伝えたら綺麗に掃除してくれたのか、改善されておりその後はとても快適に過ごすことができました！
Séjour de 5 nuits en août 2019
Réponse de VOUK Hotel and Suites Management le 15 févr. 2020
Dear Mr. Andreas, Greetings from VOUK Hotel and Suites, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff--always happy to help Free mini bar replenished daily Complimentary massage offered due to inconvenience Free shuttle to and from airport Regular complimentary shuttle to bali Collection Nice big swimming pool
Séjour de 4 nuits en juillet 2019
Réponse de VOUK Hotel and Suites - Management le 15 févr. 2020
Dear Mr. Andreas, Greetings from VOUK Hotel and Suites, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

10/10 Excellent

AIKO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love Bali
All good
Séjour de 4 nuits en juillet 2019
Réponse de VOUK Hotel and Suites - Management le 15 févr. 2020
Dear Mr. Andreas, Greetings from VOUK Hotel and Suites, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

8/10 Bien

Natalya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Хороший отель в красивом месте Бали Нуса Дуа
Хорошее соотношение цена-качество. В отеле есть все необходимое и даже больше. Рекомендую.
Séjour de 1 nuit en avril 2019
Réponse de VOUK Hotel and SUites - Management le 15 févr. 2020
Dear Mr. Andreas, Greetings from VOUK Hotel and Suites, Thank you very much for staying at VOUK Hotel & Suites. We are delighted to hear that you have enjoyed your stay with us. With your support, we will continue to evolve and improve to provide better service and facilities to our guests. We look forward to welcoming you back at VOUK Hotel & Suites.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
プールとお部屋が綺麗で素敵でした。 スタッフの方も親切でした。
Séjour de 1 nuit en décembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
部屋の割に安くて良い
部屋も広く快適な割に値段も安く、大変良かった。朝食も種類豊富。
Séjour de 4 nuits en septembre 2018

6/10 Satisfaisant

Voyageur vérifié

Nude Dude in Nusa Dua
The experience could’ve been better. On the one hand the staff is very friendly. However, there was a bit of confusion upon arrival because there was no vehicle to pick me up and I was unable to reach anyone at the hotel by email or phone. So I took a taxi. Checking in was easy but after a long day, I just wanted to rest without interruption so I put the do not disturb sign on. However, while I was in the shower a housekeeper came in anyway. While standing naked in the shower, I had to explain to him that he needed to come back to service the room. Again, he was real nice but I was shocked that it happened. Like a number of resorts in Nusa Dua, this is probably best for those traveling with family or small groups. A bit far from the action, but that’s what I was looking for this time around.
Séjour de 2 nuits en septembre 2018

4/10 Médiocre

Michelle

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Don't bother unless you're chinese.
This is the 4th time I've stayed at this resort. It had changed ownership/been rebranded twice since. Unfortunately it's now targeted directly to the chinese. We were the only non Chinese there. We were literally pushed around in the buffet, had them banging on our door at all hours (kept getting the wrong room) and had them screaming in the pool beside our room until late at night. The resort is beautiful but little things were annoying like very very slow service around the pool (given buzzer to push but no one came twice), waterfall into pool so loud you have to yell to the person beside you, no paper menus/conpendiuim in room (everything on tablets which didn't work properly), tv remote really hard to use (couldn't turn tv off as button didn't work), aircon wouldn't adjust so cold all the time. Buffet only designed for asian cuisine (had to ask the chef for a piece of bacon. Such a shame as the resort itself is beautiful and the staff are very friendly but just not as good as it used to be. Definately wouldn't bother unless you're chinese.
Séjour de 3 nuits en août 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Great hotel but needs lots of improvement
The rooms are great and spacious. It was also clean and have good amenities. Hotels has great pool and cool view. The only downside is the slow service and hotel management. Breakfast and room service were slow. Lots of food tray left empty and it took time to get it refiled even though we were there at 8 AM and breakfast is served till 10AM and there were tour group stayed in the hotel. Charges 100k for extra room key, the management is not helpful and didnt show themself when there was an issue with check in. Things were not communicated well between the sales team and the Front office, and rather let the FO deal with problem. Overall the stay was so so but not going to reccomend it for a group trip and will not stay at this hotel again next time.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for the money.
Stayed two weeks in off-peak season and hotel was pretty quiet. We were pleased with the really good and friendly staff. Beach was a bit long way to walk everyday, but there is also free transportation to beach by the hotel. We were also carried to back to airport when we asked it. Very good pool.
Séjour de 12 nuits en décembre 2017

10/10 Excellent

Aleksei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Gabrielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
도착해서 가자마자 방에 벌레가잇어서 새로운 방으로 옮겼습니다 바로 잘 처리해주어 잘 처리했습니다

10/10 Excellent

alsu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Прекрасный отель
Прекрасное обслуживание, очень красивый отель, чудесные завтраки. Спасибо персоналу!!!! Просто супер! Все для гостей! Один из лучших отелей, в клиром я останавливалась когда-либо

10/10 Excellent

Jenny1110, MY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Breakfast was good n pool was also good All staff was kind Recommend :)

10/10 Excellent

JP, PH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good amenities especially the pool
Clean room, good furniture, Attentive staff.. I enjoyed the pool and the gym though it's lacking with equipment.

4/10 Médiocre

hengkyanto, jakarta

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
stealing doormate and bathrobe???
Honestly i dont know where to start.. too much dissapointmeent. The Loudspeaker was next to our room. You can hear the bass even at the lowest volume 24/7 it just like a vibrating mobile phone. room was dirty, wallpaper mostly peeled off, balcony was sooo dirty, water was stinky when we first turn on the tap and it was splashed to my face on the first place yuckkk, and the hotel were under renovation and sooo noisy,but no notice until we paid for it and staying there. When we checked out, the were blaming us stealing their bathrobe and doormate seriously??????? But the cleaner didnt replace it when they make up the room, then They force us to pay untill we show and open up all our luggage for them to check. And they are really checking into it.. i mean, really??? but Nothing was found offcourse, then they let us go, but it was sooo embarrasing.we rented a bike for 100k/day from the hotel, but it outsourced from some old local guy with an very old bike which has no power at all to went uphill, seriously??? Poor... poor...... the only good this is only the food.. staffs are welcoming when we arrived and some complimentary choc and my name was written on the leave in the room, thats some plus point. But overall... 2stars is good enough.. if they are renovating, i hope they will improve in a lot of ways.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Pauline, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Staff were friendly, rooms were modern, wifi great

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Review for VOUK hotel
Dirty and not highly recommended.

10/10 Excellent

Evelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous holiday
We were at this hotel for 16 days. We were very happy with the everything and can't wait to return. The staff were fabulous and would go the extra mile to ensure customers were happy. Hotel is located out of the main village but getting a taxi was no issue. Courtesy bus to the beach and shopping also provided.

10/10 Excellent

Evelyn, Sydney, Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous getaway
We had a fabulous time at Vouk. Very relaxing and staff are friendly and very helpful?