Avis sur The Ritz-Carlton, Bali
The Ritz-Carlton, Bali
Jalan Raya Nusa Dua Lot #3, Sawangan, Nusa Dua, Bali
Avis
9,0
Merveilleux
9,2/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Revenue Management le 10 mai 2024
Dear Mr. Said, Greetings from The Ritz-Carlton, Bali. Thank you for staying with us and sharing your stay experience through Expedia with amazing review. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference in creating The Ritz-Carlton Mystique for our guest and We look forward to welcoming you back one day soon for another memorable stay here with us at 'your home away from home' at The Ritz-Carlton Bali. Best Regards, Revenue Management
10/10 Excellent
Voyageur vérifié
8 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FANTASTIQUE !
Voyageur vérifié
Séjour de 2 nuits en septembre 2023
8/10 Bien
Herve
6 sept. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sejour couple 7 nuits
Herve
Séjour de 7 nuits en août 2022
10/10 Excellent
Voyageur vérifié
24 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en juillet 2019
8/10 Bien
Voyageur vérifié
25 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle chambre , plage pas terrible ...
Voyageur vérifié
8/10 Bien
Mélissa, EPALINGES
15 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 luxueux jours
Mélissa
Dear Melissa,
Greetings from The Ritz-Carlton, Bali!
Thank you for sharing your positive stay experience at our resort . The hotel is located on Sawangan beach in a more private and secluded area of Nusa Dua for our guests to enjoy privacy and natural beauty. The resort is 20 minutes away from the international airport and 15 minutes away from Jimbaran area. For additional guests convenience we provide shuttle service to the major shopping centers of Nusa Dua area.
On behalf of our Ladies and Gentlemen, we look forward to welcoming you back to our resort.
Sincerely yours,
Karim Tayach
General Manager
10/10 Excellent
Tameka
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tameka
Séjour de 5 nuits en mai 2024
Réponse de Revenue Management le 22 mai 2024
Dear Tameka,Greetings from The Ritz-Carlton Bali.It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Expedia and thank you so much for recognizing the level of personalized service and genuine care delivered by our ladies & gentlemen. It was our honor to have you as our guests, and we hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Ana-Gloria, St Ives Chase
Voyage en famille avec de jeunes enfants
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ana-Gloria
Séjour de 4 nuits en mai 2024
Réponse de Revenue Management le 22 mai 2024
Dear Anna- Gloria, Greetings from The Ritz-Carlton, Bali.Thank you for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Stewart
Voyage en famille avec de jeunes enfants
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stewart
Séjour de 8 nuits en avril 2024
Réponse de Revenue Management le 13 mai 2024
Dear Stewart, Greetings from The Ritz-Carlton, Bali. Thank you for staying with us and taking the time to give perfect score post stay review through Expedia. We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future. Best Regards, Revenue Management
10/10 Excellent
Yutaka
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yutaka
Séjour de 1 nuit en mai 2024
Réponse de Revenue Management le 13 mai 2024
Dear Yutaka San,Greetings from The Ritz-Carlton, Bali. Thank you for staying with us and taking the time to give perfect score post stay review through Expedia. We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future. Best Regards, Revenue Management
10/10 Excellent
Toru
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Toru
Séjour de 3 nuits en avril 2024
Réponse de Revenue Management le 2 mai 2024
Dear Toru, Greetings from The Ritz-Carlton, Bali. Thank you for taking the time to give perfect score post stay review through Expedia. We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
4/10 Médiocre
Michael
Voyage en couple
29 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Michael
Séjour de 5 nuits en avril 2024
Réponse de The Ritz- Carlton Bali Management Team le 30 avr. 2024
Dear Mr. Michael,Greetings From The Ritz-Carlton BaliIt was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through our survey and Expedia online review. We have indeed noted every point from your feedback survey and please accept my sincere apologies for any un-pleasant circumstances felt as well as rest assured that We will be sharing them with the respective division heads as well as teams in order to improve our offerings and services as well refresher training for our Ladies and Gentleman. Thank you for your feedback in regards to the pricing perception in our restaurant as I can assure you that we are very much aligned with similar five stars categories in Bali. In regards to the alcoholic beverages pricing, please kindly note that following the Indonesian Government taxation regulation, legally purchased wines and spirits compared to other countries have different taxation tiers exceeding most of the time the 100-150% premium on legally imported wines and spirits hence prices of alcohol might differ a lot if compared with some of the other countries in the region as well as to kindly note that we also regularly conduct audits and price comparisons with similar five stars hotels in Bali as well as work very closely with our suppliers, in order to offer to best offerings in terms of available products and value to our guests.Our sincerest apologies for the perceived misbehavior and noise created by other guests at the hotel as well the noise from wedding event. Once again, thank you very much for your time in sharing your feedback with us as it is through such constructive ones that we will be able to review the quality of our service standards, do the necessary corrections and to ultimately ensure that we meet and exceed all of our guest’s expectations.
10/10 Excellent
Toshiki
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Toshiki
Séjour de 2 nuits en avril 2024
Réponse de Revenue Management le 29 avr. 2024
Dear Toshiki San,Greetings from The Ritz-Carlton, Bali.Thank you so much for taking the time to give perfect score post stay review through Expedia. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference. We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Fahad
13 avr. 2024
Fahad
Séjour de 7 nuits en avril 2024
Réponse de Revenue Management le 8 mai 2024
Dear Mr. Fahad, Greetings from The Ritz-Carlton, Bali. Thank you for taking the time to give perfect score post stay review through Expedia. We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future. Best Regards, Revenue Management
10/10 Excellent
Jin Ju
Voyage en famille avec de jeunes enfants
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jin Ju
Séjour de 5 nuits en mars 2024
Réponse de Revenue Management le 28 mars 2024
Dear Jin Ju, Greetings from The Ritz-Carlton, Bali. It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Expedia with a nice review. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference. We look forward to welcoming you back one day soon for another memorable stay here with us at 'your home away from home' at The Ritz-Carlton Bali. Best Regards, Revenue Management
10/10 Excellent
Torgeir
25 mars 2024
Torgeir
Séjour de 2 nuits en mars 2024
Réponse de Revenue Management le 15 avr. 2024
Dear Torgeir, Greetings from The Ritz-Carlton, Bali. Thank you for taking the time to give perfect score post stay review through Expedia. We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future. Best Regards,Revenue Management
10/10 Excellent
Maggie
20 mars 2024
Maggie
Séjour de 3 nuits en mars 2024
Réponse de Revenue Management le 22 mars 2024
Dear Maggie,Greetings from The Ritz-Carlton, Bali.Thank you for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
XIAOTONG
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
XIAOTONG
Séjour de 1 nuit en mars 2024
Réponse de Revenue Management le 21 mars 2024
Dear Xiaotong, Greetings from The Ritz-Carlton, Bali.Thank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future. Best Regards,Revenue Management
10/10 Excellent
Wen-Pin
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wen-Pin
Séjour de 4 nuits en février 2024
Réponse de Revenue Management le 26 févr. 2024
Dear Wen-Pin,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Hotels.comWe hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Sybil
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sybil
Séjour de 3 nuits en janvier 2024
Réponse de Revenue Management le 26 févr. 2024
Dear Sybil,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Simmy
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simmy
Séjour de 2 nuits en février 2024
Réponse de Revenue Management le 26 févr. 2024
Dear Simmy,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Elizabeth
Voyage en groupe
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 6 nuits en janvier 2024
Réponse de Revenue Management le 26 févr. 2024
Dear Elizabeth,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
8/10 Bien
ILONA
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ILONA
Séjour de 3 nuits en janvier 2024
Réponse de Revenue Management le 26 févr. 2024
Dear Ilona,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give good score post stay review through Expedia. We will ensure to provide the best personalized service for your next visit. We really appreciate your feedback.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
6/10 Satisfaisant
Kennon
28 janv. 2024
Kennon
Séjour de 2 nuits en janvier 2024
Réponse de Revenue Management le 26 févr. 2024
Dear Mr. Kennon,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give score post stay review through Hotels.com. we will improve more our service to ensure your next visit will be more memorable.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Joyce
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paradise with an amazing Staff.
Joyce
Séjour de 2 nuits en janvier 2024
Réponse de Revenue Management le 27 févr. 2024
Dear Joyce,Greetings from The Ritz-Carlton, Bali. It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Hotels.com review with amazing review. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference and hope you will cherish for a long time the great memories at our resort. We look forward to welcoming you back one day soon for another memorable stay here with us at 'your home away from home' at The Ritz-Carlton Bali. Best Regards, Revenue Management
10/10 Excellent
Mubarak
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mubarak
Séjour de 4 nuits en janvier 2024
Réponse de Revenue Management le 12 janv. 2024
Dear Mubarak, Greetings from The Ritz-Carlton, Bali.Thank you for sharing your stay experience through Expedia review. Also Thank you for recognizing the level of personalized service and genuine care by our Ladies & Gentlemen. We hope to have the opportunity to welcoming you back to The Ritz-Carlton Bali.Best Regards,Revenue Management
10/10 Excellent
Fenil
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly and hospitable team at RCB
Fenil
Séjour de 5 nuits en décembre 2023
Réponse de Ach Zulfikar Fauzi le 12 janv. 2024
Dear Fenil,Greetings from The Ritz-Carlton Bali. Thank you for your time in sharing your stay experience through Hotels.com and thank you so much for recognizing the level of personalized service and genuine care delivered by our ladies & gentlemen.We hope to have the opportunity to welcome you back & create another RC memories in the near future at The Ritz-Carlton, Bali.Best Regards,Revenue Management
10/10 Excellent
Christie
Voyage en couple
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christie
Réponse de Revenue Management le 26 févr. 2024
Dear Christie,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Seongho
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seongho
Séjour de 3 nuits en novembre 2023
Réponse de Ach Zulfikar Fauzi le 12 janv. 2024
Dear Seongho,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through hotels.com.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Mariam
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mariam
Séjour de 3 nuits en novembre 2023
Réponse de Ach Zulfikar Fauzi le 1 déc. 2023
Dear Mariam, Greetings from The Ritz-Carlton, Bali.Thank you for your time in sharing your stay experience through Expedia review. Also Thank you for recognizing the level of personalized service and genuine care by our Ladies & Gentlemen.We look forward to welcoming you back to The Ritz-Carlton BaliBest Regards,Revenue Management
10/10 Excellent
Stephanie
22 nov. 2023
Stephanie
Séjour de 5 nuits en novembre 2023
Réponse de Ach Zulfikar Fauzi le 24 nov. 2023
Dear Stephanie,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through hotels.com.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Angela
Voyage en couple
10 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 9 nuits en novembre 2023
Réponse de Ach Zulfikar Fauzi le 10 nov. 2023
Dear Angela,Greetings from The Ritz-Carlton BaliIt was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Expedia and thank you so much for recognizing the level of personalized service and genuine care delivered by our ladies & gentlemen.It was our honor to have you as our guests, and we hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,ZulRevenue Management
10/10 Excellent
Voyageur vérifié
10 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en novembre 2023
Réponse de Ach Zulfikar Fauzi le 10 nov. 2023
Dear Our Valued Guest,Greetings from The Ritz-Carlton BaliGlad to read that you have had an amazing and memorable stay experience with us.It was our honor to have you as our guests, and we hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,ZulRevenue Management
10/10 Excellent
Michael
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 7 nuits en octobre 2023
Réponse de Ach Zulfikar Fauzi le 15 nov. 2023
Dear Michael,Greetings from The Ritz-Carlton, Bali.It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Expedia review.The genuine care extended by our Ladies and Gentlemen indeed always makes the difference and hope you will cherish for a long time the great memories at our resort. and thank you so much for recognizing the level of personalized service and genuine care delivered by Executive Chef Abi & team and also Bernadetta. We look forward to welcoming you back one day soon for another memorable stay here with us at 'your home away from home' at The Ritz-Carlton Bali.Best Regards,Revenue Management
6/10 Satisfaisant
David
Voyage en famille
16 oct. 2023
Les points forts : Propreté et personnel et service
David
Séjour de 4 nuits en octobre 2023
Réponse de Ach Zulfikar Fauzi le 15 nov. 2023
Dear David,Greetings from The Ritz-Carlton, BaliThank you so much for your feedback about our resort during your stay with us. We really appreciate the details you shared with us about room condition where we can improve.It is our honor to have you as our guests, and we hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management
10/10 Excellent
Voyageur vérifié
Voyage en famille
11 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de Ach Zulfikar Fauzi le 16 nov. 2023
Dear Valued Guest,Greetings from The Ritz-Carlton BaliThank you for staying with us & give the perfect score through hotels.com platform.We look forward to welcoming you back at our resort.Best Regards,Revenue Management
4/10 Médiocre
Voyageur vérifié
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay at Ritz Carlton
Voyageur vérifié
Séjour de 2 nuits en septembre 2023
Réponse de Ach Zulfikar Fauzi le 16 nov. 2023
Dear Our Valued Customer,Greetings from The Ritz-Carlton Bali.Thank you for sharing your valuable and constructive feedback through hotels.com.Please accept our sincerest apologies for all the un-pleasant circumstances encountered during your stay especially in regards with pool situation during the busy period. We definitely appreciate your feedback to improve our services to the next level.Once again Thank you and We appreciate that you have shared your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Revenue Management
10/10 Excellent
Aida, San Francisco
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aida
Séjour de 8 nuits en septembre 2023
Réponse de Ach Zulfikar Fauzi le 15 nov. 2023
Dear Aida,Thank you for staying at The Ritz-Carlton, Bali.Hope you have a wonderful experience during your stay with us.Once again thank you and look forward to welcoming you back at The Ritz-Carlton, BaliWarm Regards,Ach Zulfikar FauziRevenue Management
10/10 Excellent
deb
14 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
deb
Séjour de 5 nuits en septembre 2023
10/10 Excellent
Salim, dacula
Voyage en couple
5 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Salim
Séjour de 3 nuits en septembre 2023
10/10 Excellent
Gregorio
2 sept. 2023
Les points forts : Propreté et personnel et service
Gregorio
Séjour de 4 nuits en août 2023
10/10 Excellent
Julie
29 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A beautiful experience
Julie
Séjour de 3 nuits en août 2023
10/10 Excellent
Voyageur vérifié
Voyage en famille
28 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en août 2023
10/10 Excellent
Daniel
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 9 nuits en août 2023
10/10 Excellent
Emine
6 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emine
Séjour de 4 nuits en août 2023
10/10 Excellent
Kanglai
Voyage en famille, Voyage en couple
30 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kanglai
Séjour de 4 nuits en juillet 2023
10/10 Excellent
Stephen
Voyage en groupe
25 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephen
Séjour de 5 nuits en juillet 2023
10/10 Excellent
Wang Leong Tenny
Voyage en famille avec de jeunes enfants
24 juil. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Wang Leong Tenny
Séjour de 7 nuits en juillet 2023
10/10 Excellent
Anmol Deep
Voyage d’affaires
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anmol Deep
Séjour de 6 nuits en juillet 2023
10/10 Excellent
Ayaka
Voyage en famille avec de jeunes enfants, Voyage en couple
10 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ayaka
Séjour de 6 nuits en juillet 2023